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2019 ISUZU NPR

4 recalls — 1 complaints — 18 TSBs

20V193000 Apr 3, 2020
SERVICE BRAKES
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentia... Read more
Consequence
If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2002.
157 vehicles affected
Manufacturer: Isuzu Technical Center of America, Inc.
20V025000 Jan 17, 2020
SEAT BELTS:FRONT:WEBBING
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt ass... Read more
Consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V... Read more
1,138 vehicles affected
Manufacturer: Isuzu Technical Center of America, Inc.
19V663000 Sep 18, 2019
STEERING
Defect Description
Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Consequence
Unexpected loss of steering increases the risk of a crash.
Remedy
Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall b... Read more
136 vehicles affected
Manufacturer: Diesel Modification Center LLC.
19V428000 Jun 11, 2019
EQUIPMENT
Defect Description
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affe... Read more
Consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
325 vehicles affected
Manufacturer: Unicell Body Company Inc.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
TIRES:SIDEWALL1
TIRES:SIDEWALL Jun 17, 2020
Incident date: Nov 25, 2019
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND... Read more

Technical Service Bulletins — 2019 ISUZU NPR

18 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT5
980000 UNKNOWN OR OTHER2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL2
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL1
082200 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS1
080000 FUEL SYSTEM, DIESEL1
355100 EQUIPMENT:OTHER:LABELS1
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)1
WB23-X-001 Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to an
IB13-R-001G May 8, 2023
980000 UNKNOWN OR OTHER
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may als
IB22-N-001 Oct 19, 2022
110000 ELECTRICAL SYSTEM
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
IB22-N-001 Oct 19, 2022
126000 EXTERIOR LIGHTING:TURN SIGNAL
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
WB13-X-001B Aug 30, 2022
350000 EQUIPMENT
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
WB13-X-001A Aug 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
IB09-X-002B Jul 20, 2022
350000 EQUIPMENT
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find eq
IB09-X-004C Jul 20, 2022
060000 ENGINE AND ENGINE COOLING
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C Jul 20, 2022
350000 EQUIPMENT
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C Jul 20, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB10X004L Aug 1, 2021
350000 EQUIPMENT
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
IB10X004L Aug 1, 2021
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
IB08-X-002 Jul 22, 2020
080000 FUEL SYSTEM, DIESEL
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002 Jul 22, 2020
350000 EQUIPMENT
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002 Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB11-L-003C Jul 8, 2020
082200 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMI
IB11-L-003C Jul 8, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMI
No comms 2024-03 Mar 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for March 2024 for Isuzu Motors Limited.

NHTSA Safety Investigations — ISUZU NPR

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE19005 Opened: Apr 19, 2019 — Closed: Dec 9, 2021
PE — Closed — Model Year: 2012
Unintended Movement
The Office of Defects Investigation (ODI) opened this investigation on April 19, 2020. ODI was made aware of seven consumer complaints related to model year (MY) 2012-2015 Isuzu N-series gasoline-powered trucks for unintended movement. ODI worked with Isuzu and peer manufacturers to understand the s... Read more

ISUZU NPR — All Years Overview

Complete safety history for the ISUZU NPR across all model years (1989–2019).

52 Total Recalls
66 Total Complaints
1 Investigations
4 Reported Crashes
3 Reported Fires
0 Reported Deaths

ISUZU NPR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 0 1 View
2019 (current) 4 1
2018 3 0 View
2017 2 2 View
2016 5 1 View
2015 5 3 View
2014 4 0 View
2013 4 3 View
2012 5 2 View
2011 2 0 View
2009 2 1 View
2008 3 3 View
2007 3 2 View
2006 3 16 View
2005 0 3 View
2004 1 0 View
2003 1 0 View
2002 0 2 View
2000 0 1 View
1999 0 1 View
1998 1 2 View
1997 1 7 View
1996 0 2 View
1995 0 10 View
1994 1 1 View
1993 0 1 View
1991 0 1 View
1990 1 0 View
1989 1 0 View

Other ISUZU Models

Model Recalls Complaints
FTR 82 9 View
NPR HD 64 14 View
NQR 56 7 View
NRR 55 3 View
RODEO 40 3,314 View
NPR XD 38 1 View
FVR 35 0 View
TROOPER 31 718 View