NHTSA Campaign 20V025000
SEAT BELTS:FRONT:WEBBING
Issued by Isuzu Technical Center of America, Inc. · Reported Jan 17, 2020 · 1,138 vehicles affected
What's wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| CHEVROLET | 4500HD | 2019 | 1,138 |
| CHEVROLET | 4500HD | 2020 | 1,138 |
| CHEVROLET | 4500XD | 2020 | 1,138 |
| CHEVROLET | 5500HD | 2020 | 1,138 |
| CHEVROLET | 5500XD | 2020 | 1,138 |
| ISUZU | NPR | 2019 | 1,138 |
| ISUZU | NPR HD | 2019 | 1,138 |
| ISUZU | NPR HD | 2020 | 1,138 |
| ISUZU | NPR XD | 2020 | 1,138 |
| ISUZU | NQR | 2020 | 1,138 |
| ISUZU | NRR | 2020 | 1,138 |
Source: NHTSA Campaign 20V025000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.