2009 ISUZU NPR
2 recalls — 1 complaints — 34 TSBs
17V324000 May 17, 2017
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the st... Read more
Consequence
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
09V042000 Feb 4, 2009
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
IZUSU IS RECALLING 2,836 MY 2008-2009 NPR/NQR AND NRR, GMC W3500, 4500 AND 5500, CHEVROLET W3500, 4500 AND 5500 TRUCKS. THE PROPELLER SHAFT WAS MANUFACTURED WITH INSUFFICIENT HIGH FREQUENCY HEAT TREATMENT. AS A RESULT, THE AFFECTED PORTION OF THE PROPELLER SHAFT MAY NOT MAINTAIN ITS DURABILITY THR... Read more
Consequence
THE PROPELLER SHAFT COULD BREAK OFF WHILE THE VEHICLE IS BEING DRIVING, WHICH WOULD RESULT IN THE VEHICLE STALLING AND COASTING TO A STOP, OR LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL REPLACE THE PROPELLER SHAFT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2009. OWNERS MAY CONTACT ISUZU AT 1-866-441-9638.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 1 |
POWER TRAIN
Jul 28, 2016
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2009 ISUZU NPR. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ... Read more
Technical Service Bulletins — 2009 ISUZU NPR
34 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 980000 UNKNOWN OR OTHER | 4 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 2 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 125000 EXTERIOR LIGHTING:BRAKE LIGHTS | 1 |
A WB08-X-001J
Sep 27, 2023
980000 UNKNOWN OR OTHER
Policies and procedures update for all commercial vehicles. This bulletin provides instructions with regard to the Isuzu Commercial Vehicle (CV) Warranty Parts Center on the topics of parts retention, parts preparation for shipping, and adm
A WB08-X-001J
Sep 27, 2023
350000 EQUIPMENT
Policies and procedures update for all commercial vehicles. This bulletin provides instructions with regard to the Isuzu Commercial Vehicle (CV) Warranty Parts Center on the topics of parts retention, parts preparation for shipping, and adm
IB13-R-001G
May 8, 2023
980000 UNKNOWN OR OTHER
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may als
WB13-X-001B
Aug 30, 2022
350000 EQUIPMENT
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
WB13-X-001A
Aug 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
IB09-X-004C
Jul 20, 2022
350000 EQUIPMENT
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C
Jul 20, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C
Jul 20, 2022
060000 ENGINE AND ENGINE COOLING
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-002B
Jul 20, 2022
350000 EQUIPMENT
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find eq
IB08-X-002
Jul 22, 2020
080000 FUEL SYSTEM, DIESEL
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002
Jul 22, 2020
350000 EQUIPMENT
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002
Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB17J001
Dec 5, 2017
020000 SUSPENSION
Understanding drive belt noise.
IB17J001
Dec 5, 2017
350000 EQUIPMENT
Understanding drive belt noise.
IB17J001
Dec 5, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
Understanding drive belt noise.
IB-14-X-001
Aug 1, 2014
060000 ENGINE AND ENGINE COOLING
ISUZU: INFORMATION REGARDING CORROSION INHIBITOR IMPROVEMENT THAT CHANGES COLOR OF COOLANT TO A DARK COLOR AND IS ADDED AT PORT TO BOTH RADIATOR AND SURGE TANK. *PE
SB-12-K-002
Dec 1, 2012
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
ISUZU: DUE TO INSECT NESTING AND/OR DEBRIS LEFT BY FLOODING, FLUID IS LEAKING AT TOP OF AUTOMATIC TRANSMISSION DIPSTICK TUBE, AND A NEW BREATHER HOSE VENT WAS DESIGNED TO REDUCE THIS CONDITION. MODELS 2007-2012 N SERIES, 2007-2010 W SER
SB-12-K-002
Dec 1, 2012
350000 EQUIPMENT
ISUZU: DUE TO INSECT NESTING AND/OR DEBRIS LEFT BY FLOODING, FLUID IS LEAKING AT TOP OF AUTOMATIC TRANSMISSION DIPSTICK TUBE, AND A NEW BREATHER HOSE VENT WAS DESIGNED TO REDUCE THIS CONDITION. MODELS 2007-2012 N SERIES, 2007-2010 W SER
SB-12-J-005
Sep 1, 2012
060000 ENGINE (PWS)
ISUZU (CHEVROLET/GMC): TRUCKS WITH DIESEL ENGINE WOULD HAVE IDLE VIBRATION, TROUBLE STARTING, ENGINE NOT REVVING UP, AND A LACK OF POWER DUE TO POSSIBLE OPERATION CONDITION OF SUCTION CONTROL VALVE (SCV)/FUEL RAIL PRESSURE (FRP) REGULATOR
SB-12-J-005
Sep 1, 2012
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
ISUZU (CHEVROLET/GMC): TRUCKS WITH DIESEL ENGINE WOULD HAVE IDLE VIBRATION, TROUBLE STARTING, ENGINE NOT REVVING UP, AND A LACK OF POWER DUE TO POSSIBLE OPERATION CONDITION OF SUCTION CONTROL VALVE (SCV)/FUEL RAIL PRESSURE (FRP) REGULATOR
SB-12-J-005
Sep 1, 2012
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ISUZU (CHEVROLET/GMC): TRUCKS WITH DIESEL ENGINE WOULD HAVE IDLE VIBRATION, TROUBLE STARTING, ENGINE NOT REVVING UP, AND A LACK OF POWER DUE TO POSSIBLE OPERATION CONDITION OF SUCTION CONTROL VALVE (SCV)/FUEL RAIL PRESSURE (FRP) REGULATOR
IB-09-J-003
Jan 1, 2012
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ISUZU/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FOLLOWING TABLE CONTAINS MANY POSSIBLE CAUSES FOR THE FOLLOWING SYMPTOMS. HARD START/NO START; ROUGH, MISFIRE, UNSTABLE OR INCORRECT IDLE; SURGES, LACK OF POWER, HESI
SB-11-N-001
Jun 1, 2011
114000 ELECTRICAL SYSTEM:WIRING
GM/IZUZU: ELECTRICAL PROBLEMS INCLUDING TAIL LIGHT OR FUEL GUAGE MALFUNCTION. THE ABS/TRANSMISSION/MALFUNCTION LIGHTS MAY BE ON. WATER INTRUSION IN WIRING HARNESSES MAY BE CAUSING THE PROBLEM. *RM
SB-11-N-001
Jun 1, 2011
110000 ELECTRICAL SYSTEM
GM/IZUZU: ELECTRICAL PROBLEMS INCLUDING TAIL LIGHT OR FUEL GUAGE MALFUNCTION. THE ABS/TRANSMISSION/MALFUNCTION LIGHTS MAY BE ON. WATER INTRUSION IN WIRING HARNESSES MAY BE CAUSING THE PROBLEM. *RM
IB-10-J-002
Jul 1, 2010
092300 FUEL SYSTEM, OTHER:FUEL FILTER
IZUZU: 2011 IZUZU N-SERIES ARE EQUIPPED WITH A SELECTIVE CATALYST REDUCTION SYSTEM THAT REDUCES NITROGEN OXIDE EMISSIONS FROM A DIESEL ENGINE. *RM
IB-10-J-002
Jul 1, 2010
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
IZUZU: 2011 IZUZU N-SERIES ARE EQUIPPED WITH A SELECTIVE CATALYST REDUCTION SYSTEM THAT REDUCES NITROGEN OXIDE EMISSIONS FROM A DIESEL ENGINE. *RM
SB-09-K-001
Jun 1, 2010
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
ISUZU (CHEVROLET/GMC): THE TRANSMISSION SLIPS, WILL NOT SHIFT, OR MAY OVERHEAT. TECHNICIANS MAY FIND DTCS P0894 OR P0218 STORED EITHER CURRENT OR IN HISTORY. THESE CONDITIONS MAY BE CAUSED BY FRICTION MATERIAL DEBONDING FROM THE TORQUE C
SB-09-J-006
Dec 1, 2009
356000 EQUIPMENT ADAPTIVE/MOBILITY
ISUZU/GMC/CHEVROLET: OIL RELATED MISDIAGNOSIS-ENGINE OIL DIPSTICK CALIBRATION INCORRECT. MODELS EQUIPPED WITH DIESEL PARTICULATE FILLER (DPF) AND WHOLESALED BEFORE 12/03/09, WERE BUILT WITH AN INCORRECT ENGINE OIL DIPSTICK CALIBRATION. T
SB-09-J-006
Dec 1, 2009
350000 EQUIPMENT
ISUZU/GMC/CHEVROLET: OIL RELATED MISDIAGNOSIS-ENGINE OIL DIPSTICK CALIBRATION INCORRECT. MODELS EQUIPPED WITH DIESEL PARTICULATE FILLER (DPF) AND WHOLESALED BEFORE 12/03/09, WERE BUILT WITH AN INCORRECT ENGINE OIL DIPSTICK CALIBRATION. T
SB-09-J-006
Dec 1, 2009
061000 ENGINE AND ENGINE COOLING:ENGINE
ISUZU/GMC/CHEVROLET: OIL RELATED MISDIAGNOSIS-ENGINE OIL DIPSTICK CALIBRATION INCORRECT. MODELS EQUIPPED WITH DIESEL PARTICULATE FILLER (DPF) AND WHOLESALED BEFORE 12/03/09, WERE BUILT WITH AN INCORRECT ENGINE OIL DIPSTICK CALIBRATION. T
SB-09-N-003
Oct 1, 2009
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
ISUZU (GMC/CHEVROLET): CRUISE CONTROL INOPERATIVE, NO MIL - UP FITTER INSTALLED LED LIGHTS. SOME UP-FITTER APPLICATIONS, WHICH INCLUDE THE USE OF LED BRAKE LIGHTS, MAY CAUSE THE FACTORY CRUISE CONTROL TO BECOME INOPERATIVE. THIS CONDITIO
CB-09-B-001
Feb 1, 2009
980000 UNKNOWN OR OTHER
CHEVROLET\GMC\ISUZU SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES MAY HAVE A LOOSE OR UNSECURED CAB STAY JOINT PIN. CSC LETTER WAS RECEIVED. *PE
CB-09-B-001
Feb 1, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET\GMC\ISUZU SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES MAY HAVE A LOOSE OR UNSECURED CAB STAY JOINT PIN. CSC LETTER WAS RECEIVED. *PE
No comms 2024-03
Mar 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for March 2024 for Isuzu Motors Limited.
NHTSA Safety Investigations — ISUZU NPR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE19005
Opened: Apr 19, 2019 — Closed: Dec 9, 2021
Unintended Movement
The Office of Defects Investigation (ODI) opened this investigation on April 19, 2020. ODI was made aware of seven consumer complaints related to model year (MY) 2012-2015 Isuzu N-series gasoline-powered trucks for unintended movement. ODI worked with Isuzu and peer manufacturers to understand the s... Read more
ISUZU NPR — All Years Overview
Complete safety history for the ISUZU NPR across all model years (1989–2019).
52
Total Recalls
66
Total Complaints
1
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths
ISUZU NPR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 0 | 1 | View |
| 2019 | 4 | 1 | View |
| 2018 | 3 | 0 | View |
| 2017 | 2 | 2 | View |
| 2016 | 5 | 1 | View |
| 2015 | 5 | 3 | View |
| 2014 | 4 | 0 | View |
| 2013 | 4 | 3 | View |
| 2012 | 5 | 2 | View |
| 2011 | 2 | 0 | View |
| 2009 (current) | 2 | 1 | |
| 2008 | 3 | 3 | View |
| 2007 | 3 | 2 | View |
| 2006 | 3 | 16 | View |
| 2005 | 0 | 3 | View |
| 2004 | 1 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 0 | 2 | View |
| 2000 | 0 | 1 | View |
| 1999 | 0 | 1 | View |
| 1998 | 1 | 2 | View |
| 1997 | 1 | 7 | View |
| 1996 | 0 | 2 | View |
| 1995 | 0 | 10 | View |
| 1994 | 1 | 1 | View |
| 1993 | 0 | 1 | View |
| 1991 | 0 | 1 | View |
| 1990 | 1 | 0 | View |
| 1989 | 1 | 0 | View |