2016 ISUZU NPR
5 recalls — 1 complaints — 28 TSBs
21V194000 Mar 19, 2021
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig... Read more
Consequence
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
17V726000 Nov 14, 2017
EQUIPMENT
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Ca... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visi... Read more
17V191000 Mar 21, 2017
POWER TRAIN:AXLE HUBS
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Consequence
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
16V797000 Nov 2, 2016
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicl... Read more
Consequence
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
15V778000 Nov 20, 2015
EQUIPMENT
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have... Read more
Consequence
In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Remedy
Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-... Read more
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 1 |
TIRES
Aug 28, 2024
Incident date: Aug 20, 2024
The contact owns a 2016 Lexus ES350 equipped with General Tires, Tire Line: ReliaTrek, Tire Size: 225/45/R18, DOT Number: VY4FWJ85. The contact stated that while driving 60 MPH, the vehicle was vibrating abnormally. The contact pulled over and called Roadside Assistance. The Roadside Assistance tech... Read more
Technical Service Bulletins — 2016 ISUZU NPR
28 manufacturer communications from 16 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 7 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 2 |
| 080000 FUEL SYSTEM, DIESEL | 2 |
| 980000 UNKNOWN OR OTHER | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 160000 STRUCTURE | 1 |
WB23-X-001
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to an
IB13-R-001G
May 8, 2023
980000 UNKNOWN OR OTHER
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may als
IB22-N-001
Oct 19, 2022
126000 EXTERIOR LIGHTING:TURN SIGNAL
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
IB22-N-001
Oct 19, 2022
110000 ELECTRICAL SYSTEM
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
WB13-X-001B
Aug 30, 2022
350000 EQUIPMENT
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
WB13-X-001A
Aug 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
IB09-X-004C
Jul 20, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C
Jul 20, 2022
350000 EQUIPMENT
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C
Jul 20, 2022
060000 ENGINE AND ENGINE COOLING
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-002B
Jul 20, 2022
350000 EQUIPMENT
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find eq
CB21N001
Sep 13, 2021
110000 ELECTRICAL SYSTEM
Customer Satisfaction Campaign: Vehicles equipped with 6.0L gasoline engines: Inspection and repair instructions of E98 and E97 electrical grounding terminals that may have excess tape or glue on the ground terminal surfaces from the engin
IB10X004L
Aug 1, 2021
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
IB10X004L
Aug 1, 2021
350000 EQUIPMENT
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
DOR-K2T5D-01
Dec 3, 2020
080000 FUEL SYSTEM, DIESEL
This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal
DOR-K2T5D-01
Dec 3, 2020
073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal
IB08-X-002
Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002
Jul 22, 2020
350000 EQUIPMENT
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002
Jul 22, 2020
080000 FUEL SYSTEM, DIESEL
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB11-L-003C
Jul 8, 2020
082200 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMI
IB11-L-003C
Jul 8, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMI
IB17J001
Dec 5, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
Understanding drive belt noise.
IB17J001
Dec 5, 2017
350000 EQUIPMENT
Understanding drive belt noise.
IB17J001
Dec 5, 2017
020000 SUSPENSION
Understanding drive belt noise.
B11-L-003A
Jun 3, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IF A CUSTOMER?S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RESULT IN MANY DIFFERENT FAILURES. SOME EXAMPLES OF THESE FAILURES ARE: PLUGGED FUEL F
B11-L-003A
Jun 3, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
IF A CUSTOMER?S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RESULT IN MANY DIFFERENT FAILURES. SOME EXAMPLES OF THESE FAILURES ARE: PLUGGED FUEL F
SWI7.5-129
Apr 1, 2016
350000 EQUIPMENT
ISUZU NPR XD WALKRAMP
SWI7.5-129
Apr 1, 2016
160000 STRUCTURE
ISUZU NPR XD WALKRAMP
No comms 2024-03
Mar 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for March 2024 for Isuzu Motors Limited.
NHTSA Safety Investigations — ISUZU NPR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE19005
Opened: Apr 19, 2019 — Closed: Dec 9, 2021
Unintended Movement
The Office of Defects Investigation (ODI) opened this investigation on April 19, 2020. ODI was made aware of seven consumer complaints related to model year (MY) 2012-2015 Isuzu N-series gasoline-powered trucks for unintended movement. ODI worked with Isuzu and peer manufacturers to understand the s... Read more
ISUZU NPR — All Years Overview
Complete safety history for the ISUZU NPR across all model years (1989–2019).
52
Total Recalls
66
Total Complaints
1
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths
ISUZU NPR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 0 | 1 | View |
| 2019 | 4 | 1 | View |
| 2018 | 3 | 0 | View |
| 2017 | 2 | 2 | View |
| 2016 (current) | 5 | 1 | |
| 2015 | 5 | 3 | View |
| 2014 | 4 | 0 | View |
| 2013 | 4 | 3 | View |
| 2012 | 5 | 2 | View |
| 2011 | 2 | 0 | View |
| 2009 | 2 | 1 | View |
| 2008 | 3 | 3 | View |
| 2007 | 3 | 2 | View |
| 2006 | 3 | 16 | View |
| 2005 | 0 | 3 | View |
| 2004 | 1 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 0 | 2 | View |
| 2000 | 0 | 1 | View |
| 1999 | 0 | 1 | View |
| 1998 | 1 | 2 | View |
| 1997 | 1 | 7 | View |
| 1996 | 0 | 2 | View |
| 1995 | 0 | 10 | View |
| 1994 | 1 | 1 | View |
| 1993 | 0 | 1 | View |
| 1991 | 0 | 1 | View |
| 1990 | 1 | 0 | View |
| 1989 | 1 | 0 | View |