2017 INTERNATIONAL PROSTAR

9 recalls, 1 complaints - 307 TSBs

EXTERIOR LIGHTING:BACK UP LIGHTS

Defect Description

Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 99... Read more

Consequence

Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.

Remedy

Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.

32,880 vehicles affected

Manufacturer: Navistar, Inc.

ELECTRICAL SYSTEM:WIRING

Defect Description

Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit ... Read more

Consequence

An overheated electrical circuit can increase the risk of a fire.

Remedy

Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.

42,054 vehicles affected

Manufacturer: Navistar, Inc.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Defect Description

Navistar, Inc. (Navistar) is recalling certain 2016-2020 International LT and 2017-2018 Prostar 73-inch sleeper cab models equipped with feature code 07BKP or 07BKR (exhaust system with horizontal after treatment device and horizontal tailpipe mounted on right side). In the affected vehicles, the r... Read more

Consequence

If the exhaust tail pipe detaches from the vehicle while being driven, it can become a road hazard, increasing the risk of crash.

Remedy

Navistar will notify owners, and dealers will replace the rear exhaust hanger bracket and replace any forward bracket found cracked and any exhaust tailpipe found damaged, free of charge. The recall began April 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's n... Read more

24,173 vehicles affected

Manufacturer: Navistar, Inc.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Navistar, Inc. (Navistar) is recalling certain 2017-2018 International ProStar and 9900i trucks, 2018-2019 International LT trucks, 2017-2019 International LoneStar and HX trucks and 2017 International PayStar trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions,... Read more

Consequence

If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

Remedy

Cummins will notify the affected owners and dealers will replace the nylon fuel line with a steel fuel line, free of charge. Navistar issued owners an interim notification on October 11, 2018. The recall began November 21, 2018. Owners may contact Navistar customer service at 1-800-448-7825, or C... Read more

26,288 vehicles affected

Manufacturer: Navistar, Inc.

EQUIPMENT

Defect Description

Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or onl... Read more

10,195 vehicles affected

Manufacturer: Navistar, Inc.

SERVICE BRAKES, AIR

Defect Description

Navistar Inc. (Navistar) is recalling certain 2016-2018 International LT, 2016-2017 International ProStar, 2017-2018 International LoneStar and International RH heavy diesel trucks. The air dryer mounting bracket may fracture, causing air system leaks or a loss of air pressure to the brake system.

Consequence

A loss of brake air pressure could lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Navistar will notify owners, and dealers will replace the air dryer mounting bracket, free of charge. The recall began on May 12, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for the recall is 17502.

2,786 vehicles affected

Manufacturer: Navistar, Inc.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Navistar, Inc. (Navistar) is recalling certain 2017 International ProStar, LoneStar, 9900i, and TranStar trucks. The affected vehicles have a metallic battery cover latch that may unlatch and contact the battery jump start stud, causing an electrical short to ground if the jump start stud is not co... Read more

Consequence

An electrical short to ground increases the risk of a fire.

Remedy

Navistar will notify owners, and dealers will install a latch stop to prevent the latch from rotating to the unlatched position, free of charge. The recall began on January 27, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16513.

294 vehicles affected

Manufacturer: Navistar, Inc.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

Navistar, Inc. (Navistar) is recalling certain model year 2014-2017 International ProStar trucks manufactured June 11, 2013, through May 19, 2016. In the affected vehicles, the connection for the cube fuse terminal may break resulting in a total loss of power to the cab and an unexpected engine sta... Read more

Consequence

An unexpected engine stall can increase the risk of a crash.

Remedy

Navistar will notify owners, and dealers will replace the cube fuse with a chassis-mounted power distribution module (PDM), free of charge. An interim notice was sent to owners on September 14, 2016. The recall began on October 28, 2016. Owners may contact Navistar customer service at 1-800-448-7... Read more

3,952 vehicles affected

Manufacturer: Navistar, Inc.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Navistar, Inc. (Navistar) is recalling certain model year 2017 International ProStar, LoneStar, PayStar, HX, and 9900 trucks equipped with a Cummins ISX15L engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resul... Read more

Consequence

An engine stall can increase the risk of a crash.

Remedy

Cummins will notify owners, and Cummins dealers will replace the ECM, free of charge. The recall began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357 or Navistar customer service at 1-331-332-1590.

1,191 vehicles affected

Manufacturer: Navistar, Inc.

Complaint Statistics

1 total complaints

Top Reported Components

Component	Complaints
FUEL SYSTEM, GASOLINE	1

Incident date: Mar 3, 2021

CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS

Technical Service Bulletins, 2017 INTERNATIONAL PROSTAR

307 manufacturer communications from 147 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	56
060000 ENGINE AND ENGINE COOLING	48
350000 EQUIPMENT	31
356000 EQUIPMENT ADAPTIVE/MOBILITY	18
010000 STEERING	16
118000 ELECTRICAL SYSTEM:SOFTWARE	12
160000 STRUCTURE	11
060000 ENGINE (PWS)	10

040000 SERVICE BRAKES, AIR

This document is to guide users to eliminate brake pedal rattle noise.

060000 ENGINE AND ENGINE COOLING

This document details the procedure that must be followed to ensure proper alternator troubleshooting.

110000 ELECTRICAL SYSTEM

This document covers battery diagnostics, maintenance and storage requirement.

110000 ELECTRICAL SYSTEM

Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.

060000 ENGINE AND ENGINE COOLING

Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.

020000 SUSPENSION

Suggested alignment target values when performing a vehicle axle alignment.

010000 STEERING

Suggested alignment target values when performing a vehicle axle alignment.

110000 ELECTRICAL SYSTEM

J1939 Data Link Source Address Information

060000 ENGINE AND ENGINE COOLING

Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.

020000 SUSPENSION

Diagnosis of chassis wander complaints.

010000 STEERING

Diagnosis of chassis wander complaints.

030000 BRAKES (PWS)

General Wheel Speed Sensor Troubleshooting

060000 ENGINE AND ENGINE COOLING

Certain InternationalA? N13 engines may be noncompliant to the required On Board Diagnostics (OBD) Monitor, Manufacturera??s Self-Test (MST) for over-boost, Exhaust Gas Recirculation (EGR) low flow, and EGR high flow monitors. Under certain

060000 ENGINE AND ENGINE COOLING

How to request a horsepower quote; all International and Cummins engines

110000 ELECTRICAL SYSTEM

J1939 Data Link Source Address Information

110000 ELECTRICAL SYSTEM

J1939 Data Link Troubleshooting

060000 ENGINE AND ENGINE COOLING

Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines

060000 ENGINE AND ENGINE COOLING

QLS Emergency Calibration Revert Process

060000 ENGINE AND ENGINE COOLING

New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines

040000 SERVICE BRAKES, AIR

New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines

060000 ENGINE AND ENGINE COOLING

QLS Emergency Calibration Revert Process

060000 ENGINE AND ENGINE COOLING

Per agreement with EPA and CARB, Cummins, Inc. provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Qualit

060000 ENGINE AND ENGINE COOLING

New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines

040000 SERVICE BRAKES, AIR

New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines

060000 ENGINE AND ENGINE COOLING

Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines

110000 ELECTRICAL SYSTEM

Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions

060000 ENGINE AND ENGINE COOLING

Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions

060000 ENGINE AND ENGINE COOLING

Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines

060000 ENGINE AND ENGINE COOLING

Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines

060000 ENGINE AND ENGINE COOLING

QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines

060000 ENGINE AND ENGINE COOLING

QLS Emergency Calibration. applies to 2016 and newer Cummins B6.6, X15, and L9 engines and all A26 engines

110000 ELECTRICAL SYSTEM

J1939 Data link source address information

060000 ENGINE AND ENGINE COOLING

Pico Scope CCOS (Crankcase Separator Test)

110000 ELECTRICAL SYSTEM

PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics

060000 ENGINE AND ENGINE COOLING

PicoScope Test One Channel RCT

110000 ELECTRICAL SYSTEM

PicoScope Wheel Speed Sensor Test

110000 ELECTRICAL SYSTEM

PicoScope Test Resistance and Ohmmeter

110000 ELECTRICAL SYSTEM

PicoScope Test for Datalink (CAN) Health Shorts & opens

110000 ELECTRICAL SYSTEM

PicoScope Test - Battery Loss of Charge - Parasitic Draw Test

160000 STRUCTURE

Cab water leak trouble shooting tips

120000 EXTERIOR LIGHTING

Cab water leak trouble shooting tips

160000 STRUCTURE

Primer recommendation for matching textured panels to smooth panels for field repairs

162200 STRUCTURE:BODY:BUMPERS

Textured surfaces on painted plastic bumpers, chassis side skirts, and fender extendtions

160000 STRUCTURE

Cab water leak troubleshooting tips; HX with steel cab only

120000 EXTERIOR LIGHTING

Cab water leak troubleshooting tips; HX with steel cab only

350000 EQUIPMENT

J1939 Data Link Source Address Information

110000 ELECTRICAL SYSTEM

J1939 Data Link Source Address Information

080000 FUEL SYSTEM, DIESEL

High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines

060000 ENGINE AND ENGINE COOLING

High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines

060000 ENGINE AND ENGINE COOLING

QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine.

010000 STEERING

Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps

110000 ELECTRICAL SYSTEM

J1939 Data Link Troubleshooting

060000 ENGINE AND ENGINE COOLING

QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines

060000 ENGINE AND ENGINE COOLING

How to obtain As built parameter list

110000 ELECTRICAL SYSTEM

New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM

356000 EQUIPMENT ADAPTIVE/MOBILITY

Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines

060000 ENGINE AND ENGINE COOLING

Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines

117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines

356000 EQUIPMENT ADAPTIVE/MOBILITY

QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines

350000 EQUIPMENT

QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines

060000 ENGINE AND ENGINE COOLING

QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines

356000 EQUIPMENT ADAPTIVE/MOBILITY

Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines

350000 EQUIPMENT

Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines

060000 ENGINE AND ENGINE COOLING

Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines

060000 ENGINE AND ENGINE COOLING

Snap-On torque wrench requirement for all big bore engine connecting rod bolt(s).

160000 STRUCTURE

Cab water leak troubleshooting tips

040000 SERVICE BRAKES, AIR

General wheel speed sensor troubleshooting

030000 SERVICE BRAKES, HYDRAULIC

General wheel speed sensor troubleshooting

060000 ENGINE AND ENGINE COOLING

Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems

160000 STRUCTURE

Day cab roof air deflector causing loud vibration noise at highway speed

010000 STEERING

Steering Shake, Shimmy, Shudder, Wobble, Steering Vibration; only models built with 14K weight rated axles or lower

180000 VEHICLE SPEED CONTROL

A26, N13, and 2010 EPA MaxxForce 11 and 13 engine Auxiliary Programable Parameters

060000 ENGINE AND ENGINE COOLING

A26, N13, and 2010 EPA MaxxForce 11 and 13 engine Auxiliary Programable Parameters

020000 SUSPENSION

Suggested alignment target values when performing a vehicle axle alignment

356000 EQUIPMENT ADAPTIVE/MOBILITY

7095496C3 EGR Bellows Heat Shield ID; only models equipped with A26 Engine

060000 ENGINE AND ENGINE COOLING

7095496C3 EGR Bellows Heat Shield ID; only models equipped with A26 Engine

092300 FUEL SYSTEM, OTHER:FUEL FILTER

Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines

080000 FUEL SYSTEM, DIESEL

Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines

060000 ENGINE AND ENGINE COOLING

Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines

350000 EQUIPMENT

Cab Lean Concern

160000 STRUCTURE

Cab Lean Concern

356000 EQUIPMENT ADAPTIVE/MOBILITY

Cab Lean Concern

060000 ENGINE (PWS)

Driveline Information Center and Troubleshooting Procedures

350000 EQUIPMENT

Driveline Information Center and Troubleshooting Procedures

060000 ENGINE (PWS)

Repair Procedures for Vehicles Struck by Lightning

110000 ELECTRICAL SYSTEM

Repair Procedures for Vehicles Struck by Lightning

100000 POWER TRAIN

Repair Procedures for Vehicles Struck by Lightning

118000 ELECTRICAL SYSTEM:SOFTWARE

Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics

350000 EQUIPMENT

Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics

110000 ELECTRICAL SYSTEM

Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics

060000 ENGINE AND ENGINE COOLING

Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics

060000 ENGINE AND ENGINE COOLING

This document will guide the user through the proper use of the A26 Misfire Detection Session to determine cylinder misfire count releted to the specific misfire DTCs.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

A/C Refrigerant and Oil Capacities

353000 EQUIPMENT:ELECTRICAL

Radio Diagnostics and Information

350000 EQUIPMENT

Radio Diagnostics and Information

220000 SEATS

Cleaning and Disinfecting Trucks and Buses

150000 SEAT BELTS

Cleaning and Disinfecting Trucks and Buses

170000 LATCHES/LOCKS/LINKAGES

Cleaning and Disinfecting Trucks and Buses

350000 EQUIPMENT

Cleaning and Disinfecting Trucks and Buses

Showing 100 of 307 bulletins.

NHTSA Safety Investigations, INTERNATIONAL PROSTAR

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2012

Accelerator Pedal Fails to Return

The Office of Defects Investigations (ODI) opened Preliminary Evaluation (PE15-013) on 2012-2013 model year (MY) Navistar Prostar vehicles for throttle pedals failing to return to the idle position after being depressed.EWR field reports supplied by Navistar describe the non-returning throttle pedal... s as preventing the engine brake from activating and elevated engine speed making it difficult to stop the vehicle.ODI contacted complainants who alleged the accelerator pedal didn?t return to the idle position.Some drivers indicated they were annoyed, while others stated that at idle they were able to keep the vehicle stopped but need to apply more pressure to the brake pedal.Some consumers indicated that the engine speed was so high with a manual transmission that the engine-brake would not work, while other stated they were able to pull the accelerator pedal back from underneath with their foot and bring the engine speed back to normal.In Navistar?s response to an ODI information request letter, they made ODI aware of 24 consumer complaints concerning non-returning pedals, mostly on manual transmission vehicles.There were no crashes, property damage, injuries or fatalities reported.Navistar identified 1,233 warranty clams related to all accelerator pedal issues, with 70.3% of these claims were on manual transmission vehicles.Navistar informed ODI that they became aware of an unauthorized part change to the throttle control unit assembly (manufactured by Williams Controls) from April 2012 to March 2013.This unauthorized change was corrected and all vehicles were being retrofitted with the new/original designed part.The design of the subject vehicle throttle pedal is a solid-state rotary position sensor device, which transfers voltage based on shaft rotation in either direction from a reference angle.Shaft rotation is obtained by the driver stepping on the accelerator pedal or allowing the pedal to return back to closed throttle (CT) position.Navistar has described how the throttle does not return completely to the CT position due to stack up tolerance issues and backlash in the pinion/lever arm gear set.The accelerator pedal sensor stator can move slightly on the mounting bracket if the accelerator pedal is pushed with extra force.On two separate occasions an ODI investigator drove several of the subject vehicles.The vehicles that had a high idle with automatic transmissions were reasonable to stop even at the elevated engine speeds.Due to the architecture of an automatic transmission, the engine speeds never got high enough to demonstrate a safety related defect while being driven by the ODI investigator.However, the manual transmission vehicles showed a propensity to increase engine speeds in excess of 2,300 RPM?s while the vehicle was at rest.This condition occurs when the clutch is depressed the engine can rise to the elevated governed RPM, resulting in difficulty selecting gears while shifting.In the condition of a loaded vehicle going down a long grade, the inability to down shift could cause difficulty in maintaining or reducing vehicle speed with just the service brakes.Navistar recognizes the pedal issue as a safety related defect and is preforming Safety Recall 15V-776.The recall will only address vehicles with the manual transmission.ODI believes the manual transmission population exhibits a failure mechanism that represents a safety defect and the automatic supplied transmissions vehicles are drivable without similar consequence.The remedy involves recalibration of the engine Electronic Control Module (ECM) to eliminate the high idle condition caused by pedal housing tooling chanRead more

PE, Closed , Model Year: 2013

Headlight failures/fires

This investigation was opened based on a consumer complaint alleging a headlight fire on a MY 2013 International Prostar.A fire cause and origin report accompanied the complaint and placed the origin at the headlight assembly but did not confirm the first material ignited.The complainant reported tw... o injuries due to smoke inhalation by the driver and passenger as well as a broken ankle suffered by the passenger when they jumped out of the vehicle.During the investigation, ODI collected and reviewed subject and peer vehicle information related to the alleged defect.ODI selected model year 2012 and 2014 Navistar Prostar vehicles as peer vehicles.ODI sent an Information Request letter to Navistar in order to collect production, complaint, warranty, part sales, and design information.Navistar provided all requested information.A thorough review of available data revealed the only known complaint and injury event was the single complaint submitted to NHTSA.Navistar reported having received 250 warranty claims relative to the alleged defect on the subject vehicle.A detailed review of these claims indicated that single headlights failed sporadically over the life of the truck.No incidents were found to include simultaneous failure of both the left and right headlights.ODI also analyzed data for 39,687 peer MY 2012 and 2014 Prostar vehicles.Navistar used the same search criteria on the peer vehicles as the subject vehicles and identified 439 warranty claims. Again, no fires, injuries or simultaneous failures were identified.No design changes were reported for the headlights on subject vehicles.However, Navistar reported three design changes for the 2014 peer vehicles.One of the changes was to offer LED headlights.Another involved a changed in the headlight assembly supplier as a cost savings initiative, and the third was in response to warranty claims.All designs are interchangeable with the subject vehicles.Change 91885Z was put into vehicle production on November 4, 2013 and improved the headlight connections.The majority of warranty claims received reported the headlight failed as a result of the connection melting.This change was implemented to correct this issue.ODI surveyed five fleets and all reported they did not have repeat headlight failures with the new harness connectors.Navistar assessed the alleged fire reported to ODI.While the fire did originate in the headlight assembly area,Navistar does not believe it was due to the headlight harness or connections.Navistar believes it originated in the marker/turn signal harness or connection, which is also located in the headlight assembly.Pictures in the cause and origin report clearly show the headlight harness intact, which wouldn't be the case if it was the initial material ignited.This correlates with the driver's statement that the headlights weren't on at the time of failure as there would be no current in the headlight harness if the headlights were not illuminated.ODI does not dispute Navistar's assessment of the alleged defect and did not identify a trend of headlight failures or fires.There is redundancy when a single light fails and it is easily identified and remedied.Additionally, the Prostar features software to alert the driver when a headlight goes out and if properly equipped with satellite communication can simultaneously alert fleet management.This investigation is closed as further use of agency resources does not appear warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warraRead more

EQ, Closed , Model Year: 2012

Brake S-Cam Tube Bracket Failure

BACKGROUNDIn a letter dated January 15, 2012, Navistar, Inc. (Navistar) notified the NHTSA that it had decided a defect exists in certain Model Year 2012 and 2013 International brand ProStar and TranStar commercial trucks, manufactured from August 1, 2011 through June 12, 2012, and equipped with bra... ke S-Cam tube bracket assemblies.The brake S-Cam tube bracket assembly on the steering axle may exhibit fractures between the wing bracket and the tube steel when mounted.According to Navistars filing, fractures between the wing bracket and the tube steel may result in an inoperative brake on the affected wheel end resulting in an unexpected pull condition during braking application or an unexpected increase in stopping distance.Either result may increase the risk of a vehicle crash.NHTSA assigned recall number 12V-546 to this matter.On May 28, 2013, the Recall Management Division (RMD) opened this Equipment Query Investigation in order to write to the company that supplied Navistar with these brake S-cam tube bracket assemblies, to notify the supplier of this defect, and to ensure thorough safety recalls are conducted where appropriate.An Information Request (IR) letter was sent to Meritor, Inc. (Meritor) on May 31, 2013 requesting: a list of original equipment vehicle manufacturers and after-market customers that purchased the affected brakes; the name, address and phone number of a contact for each customer; the quantity sold; the dates shipped; and, a defect report.MERITOR RESPONSEIn a letter dated June 13, 2013, Meritor responded to the IR letter and reported that based on its review of the data and information on the brake S-cam tube bracket assemblies, it did not believe these brake assemblies contain a safety related defect.Meritor investigated returned components and determined that fractures in the brake S-Cam tube bracket assemblies resulted from vehicle front-end system vibration; and, there were no defects in the design, material or manufacture of the returned components.Accordingly, Meritor stated that it will not file a defect report or conduct a recall of any equipment.However, as requested by RMD, Meritor provided a purchaser list identifying Navistar as the only purchaser of these brake S-Cam tube bracket assemblies. RECALL MANAGEMENT DIVISION ACTION All vehicle and replacement equipment manufacturers have been identified and have either filed a recall report and are conducting a recall, or have provided a response explaining why they do not believe the products they manufactured are defective.Accordingly, this equipment query is closed.Read more

INTERNATIONAL PROSTAR - All Years Overview

Complete safety history for the INTERNATIONAL PROSTAR across all model years (2002, 2022).

131 Total Recalls

54 Total Complaints

3 Investigations

3 Reported Crashes

4 Reported Fires

0 Reported Deaths

INTERNATIONAL PROSTAR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2022	1	0	View
2019	3	0	View
2018	6	0	View
2017 (current)	9	1
2016	8	0	View
2015	7	0	View
2014	10	5	View
2013	18	15	View
2012	18	10	View
2011	15	6	View
2010	10	11	View
2009	9	4	View
2008	9	2	View
2007	3	0	View
2006	1	0	View
2005	1	0	View
2004	1	0	View
2003	1	0	View
2002	1	0	View

Other INTERNATIONAL Models

Model	Recalls	Complaints
LONESTAR	154	9	View
LT	151	28	View
MV	144	8	View
DURASTAR	98	6	View
HV	95	1	View
HX	95	0	View
RH	85	2	View
WORKSTAR	82	1	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 INTERNATIONAL PROSTAR

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2017 INTERNATIONAL PROSTAR

Most Affected Components

NHTSA Safety Investigations, INTERNATIONAL PROSTAR

INTERNATIONAL PROSTAR - All Years Overview

INTERNATIONAL PROSTAR - Year by Year

Other INTERNATIONAL Models