2012 INFINITI FX35
0 recalls, 20 complaints - 98 TSBs
No recalls found for this vehicle.
Complaint Statistics
20 total complaints
1 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 3 |
| AIR BAGS | 3 |
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| VISIBILITY | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| POWER TRAIN | 1 |
| STRUCTURE:BODY | 1 |
FUEL/PROPULSION SYSTEM
May 19, 2026
Incident date: May 19, 2026
The catalytic converter heat exchanger failed internally, causing coolant to leak into the exhaust system. Symptoms included white smoke from exhaust and coolant loss with no visible ground leak. This is a documented factory defect per Toyota Technical Service Bulletin T-SB-0135-19 affecting 2016-20... Read more
ELECTRICAL SYSTEM
Jul 22, 2025
Incident date: Oct 15, 2024
Just about every time we get in the vehicle the center screen won’t light up and requires a power and fast forward button to reset. Sometimes this needs to be done twice in one drive.
UNKNOWN OR OTHER
Jun 2, 2022
Incident date: Oct 29, 2021
파란신호등에서 좌회전하고 잇는데 상대방차가 빨간색 신호등을 무시하고 제 차 운전석 앞쪽을 쳤습니다
Crash
2 injured
ELECTRICAL SYSTEM
Jul 14, 2021
Incident date: Jul 14, 2021
The contact owns a 2012 Infiniti FX35. The contact stated while driving at an unknown speed, the vehicle failed to shift gears properly. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the PCM needed to be replaced. The vehicle was not yet repaired how... Read more
UNKNOWN OR OTHER
Oct 22, 2019
Incident date: May 1, 2019
THE DASHBOARDS OF THE INFINITI FX35 BECOMES LIKE A STICKY GUMMY LIKE SUBSTANCE. THE DASHBOARDS ALSO CRACK AND CHIP WITHOUT CAUSE AND REASON AND WITHOUT DOING ANYTHING TO IT. THIS CAN HAPPEN WITHIN ONLY A COUPLE OF MONTHS OF OWNING THE VEHICLE.
VISIBILITY/WIPER
May 30, 2019
Incident date: Jan 1, 2019
INFINITI FX35 2012 DASHBOARD IS FALLING APART IN PIECES. VEHICLE HAS 69,000 MILES ON IT. THE DASHBOARD SEEMS TO BE MELTING AS IT HAS BECOME STICKY AND THE REFLECTION IS BLINDING ME IN THE WINDSHIELD WHEN I DRIVE. THE ISSUE HAS PROGRESSED TO CRACKS EVERYWHERE AND INFINITI IS REFUSING TO SERVICE. ... Read more
STRUCTURE:BODY
May 30, 2019
Incident date: Jan 1, 2019
INFINITI FX35 2012 DASHBOARD IS FALLING APART IN PIECES. VEHICLE HAS 69,000 MILES ON IT. THE DASHBOARD SEEMS TO BE MELTING AS IT HAS BECOME STICKY AND THE REFLECTION IS BLINDING ME IN THE WINDSHIELD WHEN I DRIVE. THE ISSUE HAS PROGRESSED TO CRACKS EVERYWHERE AND INFINITI IS REFUSING TO SERVICE. ... Read more
AIR BAGS
Aug 15, 2018
Incident date: Jun 18, 2017
TAKATA RECALL NEEDED ON INFINITI FX35 2012. I WAS IN MOTION, DRIVING 75 MPH ON THE FREEWAY. A PIECE OF DEBRIS BOUNCED OFF OF A CAR IN MY LEFT LANE AND FLEW UNDERNEATH MY CAR. BANG! MY AIRBAGS EJECTED AND SLAMMED MY FACE HARD. MY WHOLE FRONT WINDSHIELD BLEW WHITE. I COULDN'T SEE ANYTHING IN FRO... Read more
AIR BAGS
Jun 11, 2018
Incident date: Jun 11, 2018
TAKATA RECALL. I WAS DRIVING MY FX35 2012 INFINITI AND THE AIRBAG SPONTANEOUSLY DEPLOYED AND EXPLODED. I DID NOT HIT ANY CAR OR OBJECT, THIS WAS NOT DUE TO AN ACCIDENT.... JUST A DEPLOYMENT. IT WAS A LARGE BOOM, LOUD EXPLOSION, SMELL OF A STRONG GUN POWDER ODOR THAT BURNS YOUR EYES. THE AIRBAG WAS T... Read more
1 injured
UNKNOWN OR OTHER
Nov 1, 2017
Incident date: Jun 18, 2017
WHILE DRIVING IN THE MIDDLE LANE ON A FIVE LANE FREEWAY, A PIECE OF DEBRIS (ABOUT 1X2 FT) WAS BOUNCING FROM LANE TO LANE. IT BOUNCED INTO MY LANE AND WENT UNDER MY 2012 INFINITE FX35. I HEARD A LOUD BANG AND MY AIRBAGS EJECTED OPEN. MY WHOLE FRONT WINDSHIELD BLEW WHITE, LEAVING ME UNABLE TO SEE T... Read more
AIR BAGS
Nov 1, 2017
Incident date: Jun 18, 2017
WHILE DRIVING IN THE MIDDLE LANE ON A FIVE LANE FREEWAY, A PIECE OF DEBRIS (ABOUT 1X2 FT) WAS BOUNCING FROM LANE TO LANE. IT BOUNCED INTO MY LANE AND WENT UNDER MY 2012 INFINITE FX35. I HEARD A LOUD BANG AND MY AIRBAGS EJECTED OPEN. MY WHOLE FRONT WINDSHIELD BLEW WHITE, LEAVING ME UNABLE TO SEE T... Read more
POWER TRAIN
Aug 23, 2017
Incident date: Aug 23, 2017
I REPORTED MY VEHICLE IS A WHINING NOISE COMING FROM THE ENGINE. I TOOK IT IN FOR A DIAGNOSIS. THE TECHNICIAN INFORMED ME THAT NO CODES WERE DETECTED; HOWEVER BELIEVES IT IS THE ALTERNATOR. THE CAR HAS 39K MILES. AS A PREVIOUS OWNER OF A 2011 INFINITI, I BELIEVE THIS IS A MANUFACTURE DEFECT AS I AM ... Read more
ELECTRICAL SYSTEM
Aug 23, 2017
Incident date: Aug 23, 2017
I REPORTED MY VEHICLE IS A WHINING NOISE COMING FROM THE ENGINE. I TOOK IT IN FOR A DIAGNOSIS. THE TECHNICIAN INFORMED ME THAT NO CODES WERE DETECTED; HOWEVER BELIEVES IT IS THE ALTERNATOR. THE CAR HAS 39K MILES. AS A PREVIOUS OWNER OF A 2011 INFINITI, I BELIEVE THIS IS A MANUFACTURE DEFECT AS I AM ... Read more
ENGINE
Dec 13, 2016
Incident date: Dec 9, 2016
PURCHASE THE VEHICLE LATE FEBRUARY 2016 AND I BEGAN HAVING ENGINE PROBLEMS IN JUNE 2016. THE CAR HAS ACCELERATION PROBLEMS AS WELL AS STALLS PERIODICALLY. THE CAR HAS BEEN IN THE SHOP 3 TIMES FOR REPAIR AS OF DATE AND IS SCHEDULED FOR 4TH REPAIR ON DECEMBER 19, 2016. I DRIVE THE VEHICLE AS LESS... Read more
UNKNOWN OR OTHER
Dec 13, 2016
Incident date: Dec 9, 2016
PURCHASE THE VEHICLE LATE FEBRUARY 2016 AND I BEGAN HAVING ENGINE PROBLEMS IN JUNE 2016. THE CAR HAS ACCELERATION PROBLEMS AS WELL AS STALLS PERIODICALLY. THE CAR HAS BEEN IN THE SHOP 3 TIMES FOR REPAIR AS OF DATE AND IS SCHEDULED FOR 4TH REPAIR ON DECEMBER 19, 2016. I DRIVE THE VEHICLE AS LESS... Read more
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Sep 26, 2016
Incident date: Aug 29, 2016
MY 2012 INFINITI FX-35 FUEL GAUGE STOPPED REGISTERING FUEL LEVELS ABOUT THREE WEEKS AGO, AND THE WARRANTY EXPIRED THREE MONTHS AGO. I NOTICED THE ISSUE WHEN STARTING THE CAR IN MY GARAGE. I CONTACTED THE INFINITI DEALER, AND THEY MENTIONED THAT I WOULD BE RESPONSIBLE FOR THE REPAIR WHICH WOULD NOT... Read more
FUEL SYSTEM, GASOLINE
Sep 26, 2016
Incident date: Aug 29, 2016
MY 2012 INFINITI FX-35 FUEL GAUGE STOPPED REGISTERING FUEL LEVELS ABOUT THREE WEEKS AGO, AND THE WARRANTY EXPIRED THREE MONTHS AGO. I NOTICED THE ISSUE WHEN STARTING THE CAR IN MY GARAGE. I CONTACTED THE INFINITI DEALER, AND THEY MENTIONED THAT I WOULD BE RESPONSIBLE FOR THE REPAIR WHICH WOULD NOT... Read more
FUEL/PROPULSION SYSTEM
Sep 26, 2016
Incident date: Aug 29, 2016
MY 2012 INFINITI FX-35 FUEL GAUGE STOPPED REGISTERING FUEL LEVELS ABOUT THREE WEEKS AGO, AND THE WARRANTY EXPIRED THREE MONTHS AGO. I NOTICED THE ISSUE WHEN STARTING THE CAR IN MY GARAGE. I CONTACTED THE INFINITI DEALER, AND THEY MENTIONED THAT I WOULD BE RESPONSIBLE FOR THE REPAIR WHICH WOULD NOT... Read more
ENGINE
Jul 22, 2016
Incident date: Jul 21, 2016
I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 15/20 MILES AN HOUR AS THE LIGHT HAD JUST TURNED GREEN & MY CAR JUST SHUT DOWN OUT OF NO WHERE ALL THE LIGHTS WERE ON ON THE DASH, AND THE CAR ROLLED TO A STOP. I TURNED THE EMERGENCY LIGHTS ON. I PUT THE CAR IN PARK AND HIT THE START BUTTON AGAIN & THE... Read more
VISIBILITY
Nov 28, 2013
Incident date: Nov 25, 2013
INCIDENT HAPPENED ABOUT 9AM WITH TEMPERATURES IN LOW 30SF. AS I WAS PULLING OUT OF PARKING LOT,I HEARD WHAT SOUNDED LIKE GLASS TINKERING. IT GOT COLDER/MORE WINDY IN CAR & MORE LIGHT COMING FROM MOONROOF AREA. ABOUT 1/2MILE LATER AS I MAKE LEFT TURN I NOTICED WHAT LOOKED LIKE SMALL DARK CRYSTALS F... Read more
NHTSA Safety Ratings, 2012 INFINITI FX35
2012 Infiniti FX35 SUV AWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2012 INFINITI FX35
98 manufacturer communications from 70 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 15 |
| 110000 ELECTRICAL SYSTEM | 12 |
| 100000 POWER TRAIN | 5 |
| 070000 FUEL SYSTEM, GASOLINE | 5 |
| 060000 ENGINE (PWS) | 5 |
| 130000 VISIBILITY | 4 |
| 200000 WHEELS | 4 |
| 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 3 |
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
090000 FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008B
Jun 9, 2021
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-015B
Mar 16, 2021
350000 EQUIPMENT
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-015B
Mar 16, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-041D
Mar 11, 2021
350000 EQUIPMENT
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB12-041D
Mar 11, 2021
110000 ELECTRICAL SYSTEM
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-017E
Mar 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-017E
Mar 10, 2021
350000 EQUIPMENT
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-017E
Mar 10, 2021
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024A
Mar 5, 2021
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-024a
Dec 10, 2020
110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB15-024a
Dec 10, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB11-066f
May 14, 2020
353000 EQUIPMENT:ELECTRICAL
PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.
ITB13-008a
Jan 17, 2020
020000 SUSPENSION
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
ITB13-044g
Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-026b
Nov 28, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB17-026b
Nov 28, 2018
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
Revision 1-IEVAP
Nov 28, 2018
350000 EQUIPMENT
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
Revision 1-IEVAP
Nov 28, 2018
060000 ENGINE (PWS)
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
ITB17-026b
Aug 20, 2018
071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
ITB17-026b
Aug 20, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
Revision 1-NEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
Revision 1-IEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
ITB17-026a
Aug 16, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
ITB13-044f
Aug 15, 2018
070000 FUEL SYSTEM, GASOLINE
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
ITB01-024e
Apr 4, 2018
350000 EQUIPMENT
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
ITB11-005d
Mar 23, 2018
250000 ELECTRONIC STABILITY CONTROL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB11-005d
Mar 23, 2018
200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB03-051L
Mar 19, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
IPSB17-130
Mar 7, 2018
350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
ITB18-003
Jan 23, 2018
355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
ITB09-039e
Nov 29, 2017
131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
ITB17-009a
Nov 29, 2017
132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
ITB00-024g
Nov 28, 2017
030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
ITB11-005c
Sep 25, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB11-005c
Sep 25, 2017
200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB09-015h
Jul 7, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-015
Apr 10, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
ITB17-015
Apr 10, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
ITB17-026
Mar 20, 2017
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
ITB17-020
Mar 9, 2017
180000 VEHICLE SPEED CONTROL
2010 - 2012 FX35; MIL ON WITH DTC P0101 This bulletin applies only to vehicles equipped with V6 engine. IF YOU CONFIRM The MIL is ON with DTC P0101 (MAF SEN/CIRCUIT-B1) stored. and There are no drivability issues. ACTION Clean th
ITB17-020
Mar 9, 2017
060000 ENGINE (PWS)
2010 - 2012 FX35; MIL ON WITH DTC P0101 This bulletin applies only to vehicles equipped with V6 engine. IF YOU CONFIRM The MIL is ON with DTC P0101 (MAF SEN/CIRCUIT-B1) stored. and There are no drivability issues. ACTION Clean th
ITB17-018
Mar 7, 2017
021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB17-018
Mar 7, 2017
021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB16-047
Nov 28, 2016
060000 ENGINE (PWS)
INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
ITB12-054B
Sep 28, 2016
350000 EQUIPMENT
THIS BULLETIN HAS BEEN AMENDED. THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.
ITB09039C
Jan 28, 2016
130000 VISIBILITY
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f
ITB13007A
Dec 1, 2015
130000 VISIBILITY
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c
ITB09015G
Nov 12, 2015
350000 EQUIPMENT
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena
ITB14056
Nov 25, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT
ITB14056
Nov 25, 2014
060000 ENGINE (PWS)
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT
ITB14055
Nov 20, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal
ITB14055
Nov 20, 2014
100000 POWER TRAIN
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal
ITB14013
Apr 24, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system
ITB14013
Apr 24, 2014
222000 SEATS:MID/REAR ASSEMBLY
SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system
ITB14014
Apr 7, 2014
100000 POWER TRAIN
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use
ITB14014
Apr 7, 2014
010000 STEERING
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use
ITB12075B
Feb 6, 2014
110000 ELECTRICAL SYSTEM
IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Inst
ITB12075B
Feb 6, 2014
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Inst
ITB12075B
Feb 6, 2014
070000 FUEL SYSTEM, GASOLINE
IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Inst
ITB-12-075
Feb 6, 2014
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
INFINITI: AFTER FILLING UP FUEL TANK, THE FUEL GAUGE WOULD REGISTER TANK IS EMPTY AND FUEL PUMP ASSEMBLY, FUEL LEVEL SENSOR UNIT, AND SPRING AND FUEL FILTER, SHOULD BE REMOVE AND REPLACED AND INSTALLED. MODELS 2009-2012 FX35, FX50.
ITB14002
Jan 13, 2014
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin
ITB14002
Jan 13, 2014
060000 ENGINE (PWS)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin
ITB-13-044
Nov 15, 2013
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
ITB12063C
Nov 12, 2013
350000 EQUIPMENT
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s
ITB12062C
Nov 12, 2013
350000 EQUIPMENT
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice s
ITB-13-039
Sep 26, 2013
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
ITB-92-069-D
Aug 27, 2013
200000 WHEELS
INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
ITB12-075-A
Jul 18, 2013
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
INFINITI: SOME VEHICLES MAY HAVE FUEL GAUGES THAT READ EMPTY AFTER FILLING THE TANK. MODELS FX35/FX50 MODEL YEARS 2009-2012. *JS
ITB13-016
May 17, 2013
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INFINITI: ON THE INSTRUMENT PANEL THE AIR BAG AND SEAT BELT WARNING LIGHTS GIVE OFF AN INCORRECT INDICATION. *KB
ITB-13-13
Apr 4, 2013
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS
ITB-13-12
Apr 3, 2013
170000 LATCHES/LOCKS/LINKAGES
INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTI
INFINITI FX35 - All Years Overview
Complete safety history for the INFINITI FX35 across all model years (2003, 2009).
42
Total Recalls
580
Total Complaints
0
Investigations
28
Reported Crashes
2
Reported Fires
2
Reported Deaths
INFINITI FX35 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.