2009 INFINITI FX35
1 recalls, 23 complaints - 90 TSBs
15V054000 Feb 2, 2015
STEERING:COLUMN
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2008 Infiniti EX35 vehicles equipped with the power tilt/telescope option included in the premium package, manufactured June 29, 2007, to April 25, 2008, 2009 Infiniti FX35 and FX45 vehicles manufactured October 31, 2007, to April 1... Read more
Consequence
Extra play in the steering wheel or a loss of steering may increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will replace the steering shaft on the Infiniti EX35, FX35, and FX45 vehicles, and will replace the steering column assembly on the Nissan GT-R vehicles, free of charge. The recall began on March 9, 2015. Infiniti owners may contact customer service at 1-800-66... Read more
Complaint Statistics
23 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 2 |
| VISIBILITY/WIPER | 2 |
| ENGINE | 2 |
| STRUCTURE:BODY | 2 |
| STEERING | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) | 1 |
| POWER TRAIN | 1 |
ENGINE
Mar 10, 2023
Incident date: Mar 8, 2023
Engine light came on Feb 26th car started shaking got it towed to the dealership morning of Feb 27th Was told: Foiled oil returning ring caused oil consumption, burning oil overheated valves and caused cylinder wall damage and 4 valves to burn holes in them leading to low engine compression and lo... Read more
AIR BAGS
Sep 20, 2021
Incident date: Sep 12, 2021
The air bag light started blinking. I took to Nissan thr6 ran diagnostic on it $152 and said the passenger sensor was bad. It would cost $8000 to replace it because the whole seat would need replaced.
UNKNOWN OR OTHER
Jul 9, 2021
Incident date: Jan 1, 2021
THE CAR STALLS. THE POWER STEERING NO LONGER WORKS WHEN THE CAR STALLS. I HAVE BEEN IN TRAFFIC, MULTIPLE TIMES, WHEN THE CAR STALLED. IT CREATES AN UNSAFE SITUATION BECAUSE THE TRAFFIC BEHIND ME HAS TO APPLY THE BRAKES OR SWERVE AROUND ME. LONG AGO TOOK THE CAR TO INFINITI AND THEY DID A $300+ 3 POI... Read more
SUSPENSION
Jul 5, 2021
Incident date: Jul 1, 2021
This Item is called the rear cross member that attach's the rear shocks, drive axle and brakes. The sway bar on the driver side has already dislodged from the vehicle therefore when you apply the brakes, the rear axle seems to be shifting because the sway bar is used to supply a stationary support ... Read more
STRUCTURE:BODY
Jun 5, 2020
Incident date: Nov 15, 2019
IN NOVEMBER OF 2019, WHILE DRIVING MY SON TO SCHOOL. THE PASSENGER DOOR LOCKS WOULDN'T ALLOW THE DOOR TO OPEN. HE HAD TO CLIMB OVER MY SEAT IN ORDER TO EXIT THE VEHICLE. THE DOOR HAS NOT OPENED SINCE. I'VE CALLED SEVERAL INFINITI DEALERS SINCE LAST NOV AND THEY ALL HAVE REFERRED ME TO A BODY SHOP TO... Read more
UNKNOWN OR OTHER
Sep 10, 2019
Incident date: Mar 3, 2017
CRACKING DASHBOARD IN MULTIPLE AREAS: AROUND ENTERTAINMENT CENTER, AROUND EACH AIR VENT, WHERE KNEE TOUCHES DASH (NEAR STEERING WHEEL). AND NOW I'M FEELING THE DRIVER'S SIDE ARM REST BEGIN TO CRUMBLE. I BELIEVE THERE IS AN INFERIOR PRODUCT BEHIND THE FANCY DASH MATERIAL AND IT IS NOW CRUMBLING. VE... Read more
VISIBILITY/WIPER
Jul 31, 2019
Incident date: May 1, 2019
HI. MY CAR HAS A STICKY SMELLY DASHBOARD. I CONTACTED INFINITI BUT I WAS TOLD THAT MY CAR IS NOT UNDER WARRANTY. IT SMELLS LIKE BURNT RUBBER AND IT HARD TO SEE THREW THE WINDSHIELD. HOW CAN I GET THIS FIXED?
LATCHES/LOCKS/LINKAGES
Feb 4, 2019
Incident date: Jan 22, 2019
TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE... Read more
STRUCTURE:BODY:DOOR
Feb 4, 2019
Incident date: Jan 22, 2019
TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE... Read more
UNKNOWN OR OTHER
Jan 8, 2019
Incident date: Jan 8, 2019
I WAS DRIVING MY CAR ON THE EXPRESSWAY TODAY AND MY SUNROOF EXPLODED. I DID NOT EXPERIENCE ANY FALLING DEBRIS OR OTHER ISSUE THAT WOULD CAUSE THIS TO HAPPEN - THE ROOF SIMPLY EXPLODED. GLASS WENT EVERYWHERE. THE SOUND OF THE EXPLOSION SOUNDED LIKE A GUNSHOT AND I IMMEDIATELY PULLED TO THE SIDE OF T... Read more
UNKNOWN OR OTHER
Jan 17, 2017
Incident date: Jul 9, 2016
DASHBOARD VERY SHINY, STICKY TO TOUCH, FEELS LIKE ITS MELTING, IN OTHER WORDS LIKE A CHEWED UP GUM.
WHEELS
Jan 16, 2017
Incident date: Jan 5, 2017
REPLACE STEERING SHAFT ON THE EX35,FX35, SUV'S BUILT FROM OCT 31, 2007 TO APRIL 16, 2008. EXTRA PLAY IN THE STEERING MAY INCREASE THE RISK OF A CRASH. WWW.EDMUNDS.COM
STEERING
Jan 16, 2017
Incident date: Jan 5, 2017
REPLACE STEERING SHAFT ON THE EX35,FX35, SUV'S BUILT FROM OCT 31, 2007 TO APRIL 16, 2008. EXTRA PLAY IN THE STEERING MAY INCREASE THE RISK OF A CRASH. WWW.EDMUNDS.COM
POWER TRAIN
Nov 12, 2015
Incident date: Nov 11, 2015
WHILE DRIVING ON THE HIGHWAY, THE GEARS STALL ON THE 2ND GEAR AND POWER CUTS OFF FROM THE ENGINE. THIS HAS OCCURRED 3 TIMES ON HIGHWAYS. TURNED OFF THE CAR AND RESTARTED WITH NO ENGINE RESPONSE. DID THIS 2 MORE TIMES AND ENGINE RESTORED POWER. ENGINE STALLING IS COMMON WITH DAILY DRIVING AND CUTS OF... Read more
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Jun 25, 2015
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2009 INFINTI FX35. WHILE TURNING THE VEHICLE, IT VIBRATED AND THE STEERING MADE AN ABNORMAL CLICKING NOISE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTI... Read more
STEERING
Jun 25, 2015
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2009 INFINTI FX35. WHILE TURNING THE VEHICLE, IT VIBRATED AND THE STEERING MADE AN ABNORMAL CLICKING NOISE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTI... Read more
STRUCTURE:BODY
Aug 30, 2014
Incident date: Jan 4, 2010
I HAVE MY CAR WASH THAT DAY, AND WHEN I WAS CLEANING INSIDE A NOTICE SOMETHING STICKY ON MY DASHBOARD. ..AND IT IS MELTING DOWN FRONT OF MY EYE'S AND I DON'T KNOW WHAT TO DO ...I AM AFRAID TO CALL THE COMPANY BECAUSE I HAVE NO MORE GUARANTEE IN THE CAR... *TR
ENGINE
Jul 22, 2014
Incident date: May 22, 2014
THIS VEHICLE RANDOMLY AND SUDDENLY HAS ENGINE FAILURE. THIS ALONE SHOULD REALLY NOT BE MUCH OF AN ISSUE EXCEPT THIS ADVANCED TECHNOLOGY VEHICLE LOOSES STEERING AND BRAKES AS SOON AS THE ENGINE QUITS. I HAVE HAD 3 NEAR MISSES WITH ACCIDENTS AS A RESULT. THE DEALERSHIP IS NOT ABLE TO FIND THE PROBLEM ... Read more
VISIBILITY/WIPER
Aug 24, 2012
Incident date: Aug 23, 2012
MY INFINITI FX 35 WAS PARKED ON A SUMMER DAY AND I TOOK THE SUN SHADES OUT OF THE WINDOW (THE ONES THAT KEEP THE CAR COOL) AND THE REAR VIEW MIRROR FORKED OFF AND CRACKED THE WINDOW AND TINY SHARDS OF GLASS WENT EVERYWHERE. *TR
VEHICLE SPEED CONTROL
Dec 23, 2011
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT AS SHE DEPRESSED THE BRAKES, APPROACHING A TRAFFIC STOP, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE CONTACT HAD TO ABRUPTLY APPLY THE BRAKES AND DOWN SHIFT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEA... Read more
FUEL SYSTEM, GASOLINE
Sep 15, 2011
Incident date: Oct 12, 2010
TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVELS SPORADICALLY. THE CONTACT WAS CONCERNED BECAUSE HE WAS ALWAYS UNSURE AS TO HOW MUCH GASOLINE WAS ACTUALLY IN THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DETERMINE TH... Read more
ELECTRICAL SYSTEM
May 25, 2010
Incident date: Jan 1, 2010
2009 FX35 INFINITI MORE THAN 80% OF THE TIME I EXPERIENCE ELECTRICAL SHOCKS AFTER EXITING MY CAR TOUCHING THE DOOR TO CLOSE IT. I CONTACTED AN INFINITI TO INVESTIGATE AND WAS TOLD THEY FOUND GROUNDS O.K. AND SUGGESTED BEFORE EXITING THE CAR I SHOULD TOUCH THE INSIDE OF THE DOOR FRAME TO DISCHARGE AN... Read more
ELECTRICAL SYSTEM
Mar 8, 2010
Incident date: Feb 27, 2010
MY CAR STARTED RATHER VIOLENTLY LURCHING WHEN I ACCELERATED. THIS WAS FOLLOWED BY AN APPARENT ELECTRONICS FAILURE IN THE CAR. THE SPEEDOMETER STOPPED WORKING. TURN SIGNALS STOPPED WORKING. BRAKE LIGHT CAME ON BY ITSELF. AIR CONDITIONING WENT OFF. VARIOUS ICON LIGHTS THAT I DID NOT RECOGNIZE CAME ON... Read more
Technical Service Bulletins, 2009 INFINITI FX35
90 manufacturer communications from 65 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 110000 ELECTRICAL SYSTEM | 8 |
| 100000 POWER TRAIN | 5 |
| 060000 ENGINE (PWS) | 4 |
| 130000 VISIBILITY | 4 |
| 070000 FUEL SYSTEM, GASOLINE | 4 |
| 160000 STRUCTURE | 3 |
| 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 3 |
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008B
Jun 9, 2021
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024A
Mar 5, 2021
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-024a
Dec 10, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB15-024a
Dec 10, 2020
110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB08-021g
Nov 13, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
UPGRADING HDD NAVIGATION MAP DATA This bulletin is no longer active. Please discard previous versions of ITB08-021.
ITB13-008a
Jan 17, 2020
020000 SUSPENSION
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
Revision 1-IEVAP
Nov 28, 2018
060000 ENGINE (PWS)
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
Revision 1-IEVAP
Nov 28, 2018
350000 EQUIPMENT
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
ITB17-026b
Nov 28, 2018
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB17-026b
Nov 28, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
ITB17-026b
Aug 20, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
ITB17-026b
Aug 20, 2018
071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
Revision 1-NEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
Revision 1-IEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
ITB17-026a
Aug 16, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
ITB01-024e
Apr 4, 2018
350000 EQUIPMENT
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
IPSB17-130
Mar 7, 2018
350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
ITB18-003
Jan 23, 2018
355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
ITB09-039e
Nov 29, 2017
131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
ITB17-009a
Nov 29, 2017
132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
ITB00-024g
Nov 28, 2017
030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
ITB09-015h
Jul 7, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-026
Mar 20, 2017
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
ITB17-018
Mar 7, 2017
021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB17-018
Mar 7, 2017
021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB09039C
Jan 28, 2016
130000 VISIBILITY
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f
ITB13007A
Dec 1, 2015
130000 VISIBILITY
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c
ITB14055
Nov 20, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal
ITB14055
Nov 20, 2014
100000 POWER TRAIN
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal
ITB14014
Apr 7, 2014
100000 POWER TRAIN
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use
ITB14014
Apr 7, 2014
010000 STEERING
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use
ITB-12-075
Feb 6, 2014
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
INFINITI: AFTER FILLING UP FUEL TANK, THE FUEL GAUGE WOULD REGISTER TANK IS EMPTY AND FUEL PUMP ASSEMBLY, FUEL LEVEL SENSOR UNIT, AND SPRING AND FUEL FILTER, SHOULD BE REMOVE AND REPLACED AND INSTALLED. MODELS 2009-2012 FX35, FX50.
ITB12075B
Feb 6, 2014
110000 ELECTRICAL SYSTEM
IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Inst
ITB12075B
Feb 6, 2014
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Inst
ITB12075B
Feb 6, 2014
070000 FUEL SYSTEM, GASOLINE
IF YOU CONFIRM: An applied vehicle has a fuel gauge that registers "empty" after the fuel tank has been filled up full. ACTION: 1. Remove the main fuel level sensor unit, fuel filter, and fuel pump assembly (fuel pump module). 2. Inst
ITB-08-024A
Jan 27, 2014
140000 AIR BAGS
INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANC
ITB14002
Jan 13, 2014
060000 ENGINE (PWS)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin
ITB14002
Jan 13, 2014
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin
ITB-03-051-C
Nov 27, 2013
126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
120000 EXTERIOR LIGHTING
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
123000 EXTERIOR LIGHTING:TAIL LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121000 EXTERIOR LIGHTING:HEADLIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB09012F
Nov 15, 2013
350000 EQUIPMENT
SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm
ITB09012F
Nov 15, 2013
074000 FUEL/PROPULSION SYSTEM (PWS)
SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm
ITB-09-012-F
Nov 15, 2013
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
INFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS (P0442, P0455, P0456) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007-2011. NO MODELS LISTED. *PE
ITB12-075-A
Jul 18, 2013
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
INFINITI: SOME VEHICLES MAY HAVE FUEL GAUGES THAT READ EMPTY AFTER FILLING THE TANK. MODELS FX35/FX50 MODEL YEARS 2009-2012. *JS
ITB13-016
May 17, 2013
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INFINITI: ON THE INSTRUMENT PANEL THE AIR BAG AND SEAT BELT WARNING LIGHTS GIVE OFF AN INCORRECT INDICATION. *KB
ITB-13-13
Apr 4, 2013
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS
ITB-13-12
Apr 3, 2013
170000 LATCHES/LOCKS/LINKAGES
INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTI
ITB11018B
Jan 28, 2013
060000 ENGINE (PWS)
IF YOU CONFIRM The customer reports any of the following: Engine hesitation at idle or very low speeds, and/or Engine speed drops lower than expected when decelerating or coming to a stop, and/or Engine stop
ITB-10-042-A
Jan 28, 2013
060000 ENGINE (PWS)
INFINITI: AT VERY LOW SPEEDS, THERE IS LOW IDLING OR ENGINE HESITATION. MODEL 2009-2010 FX35. *PE
ITB-09-011-A
Aug 27, 2012
130000 VISIBILITY/WIPER (PWS)
INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS
ITB-11-049-B
Jul 6, 2012
118000 ELECTRICAL SYSTEM:SOFTWARE
INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE
ITB12-018
Apr 10, 2012
116200 ELECTRICAL SYSTEM:IGNITION:MODULE
INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS
ITB-12-005
Feb 3, 2012
162300 STRUCTURE:BODY:DOOR
INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE
ITB-12-005
Feb 3, 2012
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE
ITB-11-015
Feb 22, 2011
030000 SERVICE BRAKES, HYDRAULIC
NISSAN: DURING BRAKING THE ENGINE INTERMITTENTLY EXPERIENCES RPM INCREASES. *RM
ITB-09-050
Sep 30, 2010
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
ITB-10-027
Apr 27, 2010
121000 EXTERIOR LIGHTING:HEADLIGHTS
INFINITI: A XENON HEADLAMP IS NOT FUNCTIONING BECAUSE OF AN ISSUE INSIDE THE HEADLAMP ASSEMBLY (AN INTERNAL ISSUE). REFER TO THE APPROPRIATE SERVICE MANUAL, FOLLOW THE DIAGNOSTIC AND REPAIR INFORMATION FOR XENON HEADLAMPS. *PE
ITB-10-006A
Feb 11, 2010
102000 POWER TRAIN:MANUAL TRANSMISSION
INFINITI: 5 SPEED A/T DTC DIAGNOSES FOR P1701, P1702, P1703, P1704, P1705, P1754, P1759, P1764, P1769, P1774. APPLIES TO RE 5R05A ONLY TRANSMISSIONS (5 SPEED A/T). IF ONE OR MORE DTCS LISTED ARE FOUND STORED IN SELF DIAGNOSIS, USE THE
ITB-09-062
Nov 17, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE
ITB-09-032
Sep 28, 2009
102000 POWER TRAIN:MANUAL TRANSMISSION
INFINITI: AFFECTED VEHICLES HAS A HARSH 4-3 DOWNSHIFT WHILE COASTING AT 30-20MPH, WITH CLOSED THROTTLE CONDITION. ENGINE BRAKING MAY ALSO BE FELT UNDER SAME DRIVING CONDITIONS. *PE UPDATED 12/2/09. *PE
ITB-09-020
Apr 6, 2009
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB-09-020
Apr 6, 2009
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB08-024A
Jul 21, 2008
141100 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SRS PRECAUTIONS DURING SERVICE; INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL INFINITI MODELS WITH THE SRS SYSTEMS. *PE
INFINITI FX35 - All Years Overview
Complete safety history for the INFINITI FX35 across all model years (2003, 2009).
42
Total Recalls
580
Total Complaints
0
Investigations
28
Reported Crashes
2
Reported Fires
2
Reported Deaths
INFINITI FX35 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.