2006 INFINITI FX35

8 recalls — 50 complaints

21V139000 Mar 4, 2021
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Nissan North America, Inc. (INFINITI) is recalling certain 2003 INFINITI FX35, 2006-2008 FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment.
Remedy: INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began on April 19, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C2.
26,158 vehicles affected
21V139000 Mar 4, 2021
AIR BAGS:FRONTAL
Nissan North America, Inc. (INFINITI) is recalling certain 2003 INFINITI FX35, 2006-2008 FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment.
Remedy: INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began on April 19, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C2.
26,158 vehicles affected
20V008000 Jan 9, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
307,962 vehicles affected
17V028000 Jan 10, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.
152,554 vehicles affected
16V349000 May 24, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
413,852 vehicles affected
06V328000 Aug 31, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' THE HEADLAMP ASSEMBLIES DO NOT MEET THE HEADLAMP PHOTOMETRIC VALUES REQUIREMENTS OF THE STANDARD.
Remedy: DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200.
105,200 vehicles affected
06V244000 Jul 11, 2006
EXTERIOR LIGHTING
DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAILED TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' A REAR COMBINATION LAMP ASSEMBLY DID NOT MEET THE REQUIREMENTS.
Remedy: DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT AT 1-800-662-6200.
105,200 vehicles affected
05V555000 Dec 13, 2005
FUEL SYSTEM, GASOLINE
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FUEL FILLER HOSE MAY CRACK AND RESULT IN FUEL LEAKAGE FROM THE HOSE WHILE REFUELING.
Remedy: DEALERS WILL REPLACE THE FUEL FILLER HOSE. RECALL BEGAN ON FEBRUARY 27, 2006, FOR NISSAN OWNERS, AND ON MARCH 13, 2006, FOR INFINITI OWNERS. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
192,659 vehicles affected
FUEL SYSTEM, GASOLINE Jul 1, 2022
The contact owns a 2006 Infiniti FX35. The contact stated that the check engine warning light was illuminated. The vehicle was taken to be inspected and the contact was informed that the vapor hose and fuel filler hose needed to be replaced. The contact partially repaired the vehicle. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 05V555000 (Fuel System, Gasoline). The manufacturer was notified of the failure and the contact was referred to the NHTSA to file a complaint. The failure mileage was 175,000.
UNKNOWN OR OTHER May 9, 2022
Здравствуйте, [XXX] , Я владелец Infiniti FX35 2006 года выпуска [VIN [XXX] ] и, согласно vinrcl.safercar.gov/vin / У меня есть несколько неполных дефектов в моей машине. Не могли бы вы, пожалуйста, проверить это и поддержать меня с заменой деталей? Заранее благодарю вас!" INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
AIR BAGS Jun 1, 2021
The contact owns a 2006 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The vehicle was not yet repaired. The failure mileage was approximately 71,000.
EXTERIOR LIGHTING Mar 7, 2021
HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
AIR BAGS Mar 7, 2021
HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
EXTERIOR LIGHTING Nov 2, 2020
THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR
FUEL/PROPULSION SYSTEM Nov 2, 2020
THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR
AIR BAGS Nov 2, 2020
THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE Sep 11, 2020
.
EXTERIOR LIGHTING Oct 7, 2019
NCORRECT OPERATION OF THE HEADLIGHTS AND TAILLIGHTS, AS WELL AS THE PASSENGER AIRBAG
Crash
AIR BAGS Oct 7, 2019
NCORRECT OPERATION OF THE HEADLIGHTS AND TAILLIGHTS, AS WELL AS THE PASSENGER AIRBAG
Crash
AIR BAGS Jul 18, 2019
TAKATA RECALL : AIR BAG LITE FLASHES CONTINUE IN DASH WHEN ENGINE IS RUNNING OR IN MOTION
SERVICE BRAKES Apr 22, 2019
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
AIR BAGS Apr 22, 2019
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
EXTERIOR LIGHTING Apr 22, 2019
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
EXTERIOR LIGHTING:HEADLIGHTS Mar 12, 2019
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER ENTERED THE HEADLIGHT UNITS AND CAUSED THE HEADLIGHTS TO TURN OFF. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT ONE OF THE HEADLIGHTS WAS PREVIOUSLY REPAIRED AND THE VEHICLE WAS NO LONGER INCLUDED IN THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 181,000.
VEHICLE SPEED CONTROL Jan 28, 2019
SEAT (DRIVER'S) ADJUSTMENT/ MOVEMENT (BACK & FORTH) HAS A SCARY 'KINK/TWIST/WIGGLE'. I FEAR THAT THE SEAT MAY BECOME DISLODGED FROM IT'S RAIL/TRACK, WHILE DRIVING. ALSO, THE PASSENGER SIDE FRONT ELECTRIC WINDOW LIFT DOES NOT CLOSE, BUT REOPENS ABOUT 2-INCHES WHEN THE WINDOW LIFT BUTTON IS RELEASED.
SEATS Jan 28, 2019
SEAT (DRIVER'S) ADJUSTMENT/ MOVEMENT (BACK & FORTH) HAS A SCARY 'KINK/TWIST/WIGGLE'. I FEAR THAT THE SEAT MAY BECOME DISLODGED FROM IT'S RAIL/TRACK, WHILE DRIVING. ALSO, THE PASSENGER SIDE FRONT ELECTRIC WINDOW LIFT DOES NOT CLOSE, BUT REOPENS ABOUT 2-INCHES WHEN THE WINDOW LIFT BUTTON IS RELEASED.
AIR BAGS Nov 9, 2018
TAKATA RECALL - HOW DO I REPLACE MY AIR BAGS WHEN MY INFINITI DEALERSHIP NO LONGER HANDLES INFINITI AND TAKATA WILL NOT HONOR MY RECALL EXPENSE? I LIVE IN A CITY OF OVER 200,000 PEOPLE BUT THE NEAREST DEALERSHIP IS 300 MILES AWAY AND I AM HANDICAPPED. IF I HAVE TO HAVE SOMEONE TAKE IT ELSEWHERE HOW WILL I BE REIMBURSED. I SHOULD NOT HAVE TO PAY FOR THIS RECALL WHICH I CAN NOT AFFORD.
UNKNOWN OR OTHER Aug 4, 2018
I AM THE SECOND OWNER OF THIS VEHICLE. THE DASHBOARD HAS BEEN MELTING SINCE 2012. I TOOK MY VEHICLE INTO A NEW ORLEANS INFINITI DEALERSHIP WHO TOLD ME TO CONTACT THE MANUFACTURER BECAUSE THERE WAS A RECALL ON THE BUBBLED MELTING DASHBOARDS. I CALLED THE MANUFACTURER IN 2012 AND THEY TOLD ME THAT THE RECALL HAD EXPIRED. I ASKED THEM WHY DIDN'T I GET A NOTIFICATION THEY STATED THAT THE NOTIFICATION WENT TO THE ORIGINAL OWNER. AT THIS TIME THEY UPDATED THEIR SYSTEM WITH MY ADDRESS AND CONTACT INTO. I TRIED AGAIN IN 2016 THEY TOLD ME THE SAME THING, THAT IT EXPIRED. I TRIED AGAIN AUGUST 2018 AND WAS TOLD THAT THE RECALL WAS EXTENDED BUT ONCE AGAIN IT EXPIRED IN 2014, THIS IS VERY FRUSTRATING BECAUSE I CALLED IN 2012 AND WAS TOLD I NO LONGER QUALIFIED ONLY TO FIND OUT THAT IT WAS EXTENDED AND I STILL WASN'T NOTIFIED OF THE EXTENSION. MY 'LUXURY' LEATHER SEATS HAVE ALSO BEGUN CRACKING AND TEARING UP. I AM SO DISPLEASED WITH THIS EXPERIENCE. I HAVE OWED MY VEHICLE FOR 8 YEARS AND WILL NEVER PURCHASE ANOTHER INFINITI, THIS IS A LUXURY BRAND VEHICLE AND I AM VERY EMBARRASSED TO RIDE AROUND WITH ANYONE IN MY VEHICLE BECAUSE THIS IS ALWAYS THE FIRST QUESTION PEOPLE ASK ABOUT....WHAT HAPPENED TO YOUR DASHBOARD?? PLEASE HELP ME GET THIS RESOLVED.
STEERING:LINKAGES:TIE ROD ASSEMBLY Jul 11, 2018
TL* THE CONTACT OWNED A 2006 INFINITI FX35. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED PULLING TO THE RIGHT. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT AND THE FRONT PASSENGER TIRE DETACHED. THE CONTACT WAS UNCONSCIOUS WHEN SHE HIT HER HEAD AS THE VEHICLE FLIPPED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT SUSTAINED BACK, CHEST, AND FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (GRUBBS INFINITI, 1500 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 809-2600) WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash 1 injured
WHEELS Jul 11, 2018
TL* THE CONTACT OWNED A 2006 INFINITI FX35. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED PULLING TO THE RIGHT. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT AND THE FRONT PASSENGER TIRE DETACHED. THE CONTACT WAS UNCONSCIOUS WHEN SHE HIT HER HEAD AS THE VEHICLE FLIPPED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT SUSTAINED BACK, CHEST, AND FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (GRUBBS INFINITI, 1500 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 809-2600) WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash 1 injured
AIR BAGS Jul 11, 2018
TL* THE CONTACT OWNED A 2006 INFINITI FX35. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED PULLING TO THE RIGHT. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT AND THE FRONT PASSENGER TIRE DETACHED. THE CONTACT WAS UNCONSCIOUS WHEN SHE HIT HER HEAD AS THE VEHICLE FLIPPED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT SUSTAINED BACK, CHEST, AND FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (GRUBBS INFINITI, 1500 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 809-2600) WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash 1 injured
STRUCTURE:BODY Mar 22, 2018
TL* THE CONTACT OWNS A 2006 INFINITI FX35. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DASHBOARD BEGAN TO PEEL AND BUBBLE UP. IN ADDITION, THE SUN GLARED ONTO THE DASHBOARD AND THE CHROME PIECES, WHICH OBSTRUCTED THE CONTACT'S VIEW OF THE ROAD. SEWELL INFINITI IN DALLAS, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD A WARRANTY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 252-49072. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
UNKNOWN OR OTHER Oct 28, 2017
DASHBOARD HAS BUBBLES ALL OVER IT PRODUCING A TERRIBLE GLARE WHEN DRIVING IN THE DAYLIGHT OR AT NIGHTTIME CREATING A DRIVING HAZARD. INFINITY HAS ADMITTED IT IS A DEFECT BUT REFUSES TO REPAIR IT.
STRUCTURE Jan 17, 2017
MY 2006 FX 35 DASHBOARD HAS BUBBLED. IT IS SO UGLY THAT WE HAD TO BUY A COVERING TO COVER IT UP. I AM VERY DISAPPOINTED THAT THIS IS HAPPENING TO A CAR THAT WE SPENT A LOT OF $ ON AND IS SUPPOSED TO BE A "LUXURY" CAR -- MY HUSBAND GOGGLED AND FOUND THERE WAS A RECALL IN 2015 ON 2006 INFINITY FX 35 AND ALSO FOUND THAT INFINITI ADMITTED TO USING A POOR MATERIAL ON THEIR DASHBOARDS WHICH WAS THE REASON THEY ARE ALL COMPLETELY FALLING APART AND BUBBLING UP. [XXX] CALLED IMMEDIATELY TO SEE HOW WE COULD GO ABOUT GETTING THE VEHICLE FIXED AND WAS ADVISED THE RECALL EXPIRED IN 2015 -- AND THAT A LETTER WAS NEVER SENT TO ME, IT WENT TO THE ORIGINAL OWNER (WE BOUGHT IT IN 2015) AND THERE WAS NOTHING THEY WOULD DO FOR US. THIS IS THE WORST CUSTOMER SERVICE WE HAVE EVER RECEIVED -- INFINITI SHOULD TAKE PRIDE IN THEIR VEHICLES AND SHOULD OWN THEIR MISTAKE AND PAY FOR ALL CUSTOMERS WHO HAVE BEEN AFFECTED -- THEY THEN ASKED HIM WHICH INFINITI DEALER HE WENT TO FOR SERVICING TO WHICH HE REPLIED I HAVE GONE TO THE ONE IN ANNAPOLIS, MARYLAND. TO REPLACE THIS DASHBOARD, IT WILL COST AROUND $1,500 OR MORE -- I WILL NEVER PURCHASE ANOTHER INFINITI AGAIN IF INFINITI DOESN'T DO THE RIGHT THING AND HELP OUT THEIR CUSTOMERS -- INADEQUATE NOTIFICATIONS WERE SENT OUT AND WERE NEVER FOLLOWED UP ON, I WAS NEVER ADVISED ANYTHING OF THIS BY MY LOCAL DEALER, AND NOW I AM BEING LEFT TO PICK UP THE PIECES FINANCIALLY. I AM DISGUSTED BY THE POOR CUSTOMER SERVICE WE HAVE RECEIVED AND THE UNWILLINGNESS TO HELP US AS I AM NOT A "VALUABLE ENOUGH CUSTOMER" SINCE I DON'T UTILIZE THE DEALERSHIP FOR MY SERVICES -- IF INFINITI DOESN'T DO THE RIGHT THING AND PAY FOR THE DASHBOARD THAT WAS DESTROYED BY THEIR POOR MATERIALS THAT THEY USED, NOT BECAUSE OF THE FAULT OF ITS DRIVERS, SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGS Dec 20, 2016
TL* TAKATA RECALL THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/21/17.*JB
AIR BAGS Nov 4, 2016
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Nov 1, 2016
I RECEIVED A LETTER IN THE MAIL FROM INFINITI INDICATING AN IMPORTANT SAFETY RECALL OF THE PASSENGER SIDE AIRBAG. THE LETTER INDICATED I WOULD RECEIVE A SECOND NOTICE SOON. I WAITED TWO WEEKS AND DID NOT RECEIVE AN ADDITIONAL NOTICE. I CALLED THE MAIN NATIONAL CONSUMER AFFAIRS DEPARTMENT AND A CASE WAS OPENED. I HAVE SINCE CALLED FIVE ADDITIONAL TIMES AND RECEIVED NO CALL BACK. NOTHING HAS BEEN DONE TO CORRECT THIS IMPORTANT RECALL. MY CASE NUMBER IS: [XXX]. THIS HAS HAPPENED IN THE PAST REGARDING THE BUBBLING OF MY DASHBOARD. THIS ALSO WAS A RECALL AND WHEN I FINALLY CALLED BECAUSE I DID NOT RECEIVE A NOTICE OF THIS PROBLEM, I WAS TOLD THAT RECALL HAD EXPIRED SO I NO LONGER COULD TAKE ADVANTAGE OF IT. I CONTINUE TO GET THE RUNAROUND EVERY SINGLE TIME I CALL OR EMAIL. I CAN NEVER GET ANSWERS OR ANYTHING FIXED. THIS IS INCREDIBLY FRUSTRATING ESPECIALLY WHEN THE LETTER INDICATED THAT PASSENGERS SHOULD NOT RIDE IN THE PASSENGER SEAT BECAUSE OF THIS RECALL AND DANGER. AGAIN I HAVE NOT HEARD ANYTHING FROM INFINITI AS PROMISED OR WHEN I HAVE CALLED. THE LAST TIME I SPOKE WITH A REPRESENTATIVE WAS ON SEPTEMBER 8. PLEASE HELP. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGS Oct 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
AIR BAGS Oct 21, 2016
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGS Oct 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Oct 5, 2016
TAKATA RECALL SEE ATTACHED NOTIFICATION RECEIVED IN AUGUST OF 2016. NOTE RED AND UNDERLINED AREAS. INFINITI ADVISED OWNERS TO HANDLE THIS RECALL IN AN UNACCEPTABLE WAY FOR TWO REASONS 1. AIRBAG DEPLOYMENT WHILE DRIVING IS LIKELY TO CAUSE A WRECK WHICH COULD ENDANGER OTHERS UNRELATED TO THE RECALL 2. METAL PIECES WOULD NOT JUST HIT THE PASSENGER SEAT, THEY WOULD GO THROUGHOUT THE VEHICLE THE FIRST OF MY MANY CALLS TO INFINITI ENDED WITH NO SOLUTION, NO PLAN FOR LOANER CARS OR REPLACEMENT AND SAYING THEY HAD REALLY BEEN HIT BY SURPRISE. THE SECOND CALL I GOT A CASE NUMBER AND WAS TOLD ALL OF MY CALLS WERE BEING RECORDED. I RECEIVED A CALL FROM INFINITI THAT THEY HAD AN INTERIM FIX, TO CALL MY SERVICE MANAGER AND ASK FOR IT. BUT, THAT WHEN THE REAL REPLACEMENT PART WAS AVAILABLE, THEY WOULD HAVE TO REPLACE THE INTERIM ONE WITH IT. MY SERVICE AGENT TOLD ME, HE CAN'T DO IT BECAUSE IT'S THE SAME PART THAT'S IN THE CAR NOW. IT'S ACTIVITY TO APPEAR THEY ARE DOING SOMETHING. INFINITI CONFIRMED IT BEING THE SAME PART. EACH PERSON HAS A DIFFERENT SPIN, FROM ASKING HOW MANY MILES MY CAR HAS ON IT TO TELLING ME THE INTERIM PART WON'T CAUSE HARM IF THE AIRBAGS ARE DEPLOYED IN AN ACCIDENT (EVEN JUST A FENDER BENDER) BECAUSE THEY PUT BUBBLE WRAP AROUND IT. INFINITI IS NOT COMMUNICATING, NOT BEING HONEST AND ENDANGERING MANY LIVES. THEIR UNETHICAL BUSINESS PRACTICES LEAVE NO DOUBT THAT THEY ARE TRYING TO HIDE WHAT THEY ARE DOING FROM NHTSA TOO. AS THE SOLE GUARDIAN OF A 9 YEAR OLD, I PRAY NOTHING HAPPENS TO ME WHEN I DRIVE THE CAR TO WORK EVERY DAY AND IT'S HARD TO EXPLAIN WHY SHE CAN'T GO SOMEWHERE BECAUSE SHE CAN'T RIDE IN MY CAR ANYMORE. I DON'T HAVE THE MONEY TO TRASH THE CAR AND START OVER BUT I DO HAVE THE MORALS AND VALUES THAT KEEP ME FROM SELLING IT TO SOMEONE ELSE. SOMEONE HAS GOT TO STEP IN AND MAKE INFINITI DO THE RIGHT THING.
AIR BAGS Aug 1, 2016
TAKATA RECALL
AIR BAGS Aug 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINTI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DECLINED A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STRUCTURE:BODY Jul 29, 2016
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD HAD MELTED AND CAUSED A GLARE ON THE WINDSHIELD WHEN DRIVING DURING THE DAYTIME DURING BRIGHT SUNLIGHT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
STRUCTURE:BODY Jun 30, 2015
THE DASHBOARD OF THE VEHICLE HAS STARTED TO MELT/BUBBLE UP. THIS HAS RESULTED IN A VERY SHINY/STICKY DASH WHICH ON SUNNY DAYS REFLECTS LIGHT BACK UP ONTO THE INSIDE OF THE WINDSHIELD CREATING A VERY DISTRACTING/OBSTRUCTING GLARE MAKING IT DIFFICULT TO SEE THE ROAD. INFINITY EXTENDED THEIR WARRANTY FROM 2010 UP TO 2014 TO REPLACE THE DASHBOARD BUT WILL NOW DO NOTHING TO CORRECT THIS SAFETY HAZARD EVEN THOUGH IT DID NOT APPEAR ON MY CAR TILL THIS YEAR.
UNKNOWN OR OTHER Jun 30, 2015
THE DASHBOARD OF THE VEHICLE HAS STARTED TO MELT/BUBBLE UP. THIS HAS RESULTED IN A VERY SHINY/STICKY DASH WHICH ON SUNNY DAYS REFLECTS LIGHT BACK UP ONTO THE INSIDE OF THE WINDSHIELD CREATING A VERY DISTRACTING/OBSTRUCTING GLARE MAKING IT DIFFICULT TO SEE THE ROAD. INFINITY EXTENDED THEIR WARRANTY FROM 2010 UP TO 2014 TO REPLACE THE DASHBOARD BUT WILL NOW DO NOTHING TO CORRECT THIS SAFETY HAZARD EVEN THOUGH IT DID NOT APPEAR ON MY CAR TILL THIS YEAR.
AIR BAGS May 14, 2015
MY 2006 INFINITI DASHBOARD STARTED TO DEVELOP BUBBLES APPROXIMATELY 4 YEARS AGO. THEY HAVE PROGRESSIVELY GOTTEN WORSE OVER TIME. I JUST FOUND OUT THAT INFINITI EXTENDED THE WARRANTY TO 8 YEARS BUT I WAS NEVER NOTIFIED BY THEM OR THE LOCAL DEALERSHIP. IN ESSENCE THEY WERE HIDING THE FACT THAT THEY OFFERED A NO CHARGE FIX. THIS IS A MANUFACTURING PROBLEM THAT COULD AFFECT THE DEPLOYMENT OF THE PASSENGER AIRBAG SINCE THAT IS THE AREA INVOLVED. MY WARRANTY EXPIRED 6 MONTHS AGO AND SINCE I WAS NEVER NOTIFIED I AM NOW LEFT TO PAY FOR THE FIX ON MY OWN. INFINITI USA AND MY LOCAL DEALERSHIP ARE UNWILLING TO COVER THE EXPENSE OF THE REPAIR.
UNKNOWN OR OTHER May 14, 2015
MY 2006 INFINITI DASHBOARD STARTED TO DEVELOP BUBBLES APPROXIMATELY 4 YEARS AGO. THEY HAVE PROGRESSIVELY GOTTEN WORSE OVER TIME. I JUST FOUND OUT THAT INFINITI EXTENDED THE WARRANTY TO 8 YEARS BUT I WAS NEVER NOTIFIED BY THEM OR THE LOCAL DEALERSHIP. IN ESSENCE THEY WERE HIDING THE FACT THAT THEY OFFERED A NO CHARGE FIX. THIS IS A MANUFACTURING PROBLEM THAT COULD AFFECT THE DEPLOYMENT OF THE PASSENGER AIRBAG SINCE THAT IS THE AREA INVOLVED. MY WARRANTY EXPIRED 6 MONTHS AGO AND SINCE I WAS NEVER NOTIFIED I AM NOW LEFT TO PAY FOR THE FIX ON MY OWN. INFINITI USA AND MY LOCAL DEALERSHIP ARE UNWILLING TO COVER THE EXPENSE OF THE REPAIR.
ENGINE Mar 30, 2015
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY DAMAGED COILS AND A FAULTY COMPUTER. THE VEHICLE WAS NOT REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
ELECTRICAL SYSTEM Mar 30, 2015
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY DAMAGED COILS AND A FAULTY COMPUTER. THE VEHICLE WAS NOT REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
STRUCTURE Jan 31, 2015
THE DASH IS BUBBLING. CALLED INFINITY. THEY HAD A RECALL BEFORE I BOUGHT THE VEHICLE FOR A REPLACEMENT DASH BUT WILL NOT COVER IT NOW. *TR
ENGINE Dec 30, 2014
VEHICLE FAILED TO START AFTER SITTING OVERNIGHT,UPON RESEARCH, FOUND THIS IS A COMMOM PROBLEM WITH THIS VEHICLE WITH NO HELP FROM MANUFACTURER(NISSAN).IT SEEMS THAT THE IPDM(INTELLIGENT POWER DISTRIBUTION MODULE) ON NUMEROUS NISSAN MADE VEHICLES ARE DEFECTIVE.ALSO UPON REMOVAL OF THE CAMSHAFT POSITION SENSOR FOUND IT COVERED WITH MOTOR OIL,ANOTHER COMMON PROBLEM WITH ALL MAKES OF NISSAN VEHICLES.THESE ARE VERY DANGEROUS PROBLEMS THAT COULD VERY WELL LEAD TO A TRAGIC OR DEADLY INCIDENT. *JS
ELECTRICAL SYSTEM Dec 30, 2014
VEHICLE FAILED TO START AFTER SITTING OVERNIGHT,UPON RESEARCH, FOUND THIS IS A COMMOM PROBLEM WITH THIS VEHICLE WITH NO HELP FROM MANUFACTURER(NISSAN).IT SEEMS THAT THE IPDM(INTELLIGENT POWER DISTRIBUTION MODULE) ON NUMEROUS NISSAN MADE VEHICLES ARE DEFECTIVE.ALSO UPON REMOVAL OF THE CAMSHAFT POSITION SENSOR FOUND IT COVERED WITH MOTOR OIL,ANOTHER COMMON PROBLEM WITH ALL MAKES OF NISSAN VEHICLES.THESE ARE VERY DANGEROUS PROBLEMS THAT COULD VERY WELL LEAD TO A TRAGIC OR DEADLY INCIDENT. *JS
STRUCTURE Oct 8, 2014
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD CONTAINED BUBBLES AND WAS DETERIORATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,100. UPDATED 12/09/14*LJ
ELECTRICAL SYSTEM Jul 23, 2014
VEHICLE STALLED IN FREEWAY TRAFFIC DO TO ELECTRICAL FAILURE FOR ENGINE IGNITION SYSTEM. THERE IS A SERVICE BULLETIN FOR THIS PROBLEM REGARDING GROUND WHY IS THERE NO RECALL, IF IT IS SO COMMON CAUSE THE ENGINE TO FAIL. *TR
ENGINE Jul 23, 2014
VEHICLE STALLED IN FREEWAY TRAFFIC DO TO ELECTRICAL FAILURE FOR ENGINE IGNITION SYSTEM. THERE IS A SERVICE BULLETIN FOR THIS PROBLEM REGARDING GROUND WHY IS THERE NO RECALL, IF IT IS SO COMMON CAUSE THE ENGINE TO FAIL. *TR
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Jul 9, 2013
2006 INFINITI FX35. CONSUMER WRITES IN REGARDS TO VEHICLE MUFFLER AND HEAT SHIELD COVERING CATALYTIC CONVERTER CORROSION AND RUST. *SMD THE CONSUMER WAS INFORMED THE MUFFLER RUSTING AND THE HEAT SHIELD FALLING OFF, WAS DUE TO MOISTURE AND ENVIRONMENT CONDITIONS. THE CONSUMER STATED A FEW WEEKS AGO, HIS WIFE FOUND PIECE OF METAL UNDER THE VEHICLE, IN THEIR DRIVEWAY, WHICH WAS BADLY RUSTED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE IT WAS CONFIRMED THE PART CAME FROM THE HEAT SHIELD COVERING CATALYTIC CONVERTER, AND NOT HAVING THE PART COULD CAUSE A FIRE AND CREATE HEAT INSIDE THE VEHICLE. IT COULD NOT BE REPAIRED, SO THEREFORE, THE CONSUMER HAD TO PURCHASE THE WHOLE PIECE, WHICH WAS VERY EXPENSIVE. HE WAS INFORMED THE OTHER PARTS WOULD EVENTUALLY FALL OFF AS WELL. INFINITI AGREED TO PAY FOR THE REPAIR ONLY, AND THE CONSUMER WOULD BE RESPONSIBLE FOR THE PARTS. THE REPAIR WAS $200 AND THE PARTS WERE $2,000. UPDATED 08/15/13 UPDATED 08/21/13
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Jul 9, 2013
2006 INFINITI FX35. CONSUMER WRITES IN REGARDS TO VEHICLE MUFFLER AND HEAT SHIELD COVERING CATALYTIC CONVERTER CORROSION AND RUST. *SMD THE CONSUMER WAS INFORMED THE MUFFLER RUSTING AND THE HEAT SHIELD FALLING OFF, WAS DUE TO MOISTURE AND ENVIRONMENT CONDITIONS. THE CONSUMER STATED A FEW WEEKS AGO, HIS WIFE FOUND PIECE OF METAL UNDER THE VEHICLE, IN THEIR DRIVEWAY, WHICH WAS BADLY RUSTED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE IT WAS CONFIRMED THE PART CAME FROM THE HEAT SHIELD COVERING CATALYTIC CONVERTER, AND NOT HAVING THE PART COULD CAUSE A FIRE AND CREATE HEAT INSIDE THE VEHICLE. IT COULD NOT BE REPAIRED, SO THEREFORE, THE CONSUMER HAD TO PURCHASE THE WHOLE PIECE, WHICH WAS VERY EXPENSIVE. HE WAS INFORMED THE OTHER PARTS WOULD EVENTUALLY FALL OFF AS WELL. INFINITI AGREED TO PAY FOR THE REPAIR ONLY, AND THE CONSUMER WOULD BE RESPONSIBLE FOR THE PARTS. THE REPAIR WAS $200 AND THE PARTS WERE $2,000. UPDATED 08/15/13 UPDATED 08/21/13