2024 HYUNDAI TUCSON Recalls, Complaints & Safety

There has been an urgent safety recall with no fix for 4 months. I need the issue to be resolved so that my vehicle is no longer a safety hazard, but both the dealership I purchased it from and the manufacturer have stated that it's not a big deal.

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the third brake light remained illuminated after the vehicle was turned off and the key was removed from the ignition. The tow hitch wiring harness was replaced but the failure persisted. The failure mileage was approximately 20,000.

I am submitting a vehicle safety complaint regarding my 2024 Hyundai Tucson Hybrid. The vehicle has a recurring engine warning issue (code P0471) that has not been resolved despite multiple repair attempts by an authorized Hyundai dealership. Additionally, there is a concerning discrepancy regarding vehicle usage while in dealership custody. My records indicate a substantial increase in mileage during service, which is not reflected in official service documentation. This raises concerns about vehicle handling and accountability. Hyundai has declined to escalate or properly address the issue and has advised that they will continue repair attempts without further resolution. Given the recurring nature of the issue and the lack of accountability, I am concerned about potential safety risks. I respectfully request that this matter be reviewed and recorded as part of any ongoing safety investigations.

The problem first appeared after I bought my car to the dealership to replace an amplifier. Since then, my car has been there twice and they have not been able to identify the problem. I’m going back-and-forth with the dealership and hyundai corporation. after numerous incidents with my other vehicles, I no longer trust this place to repair and at this time it’s a safety issue while I’m driving. I work in a school district in [XXX] when the kids are around I need my front and back up cameras to work. it’s a safety concern for me and I need your advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While operating the vehicle, an intermittent audible warning sound occurs without any corresponding alert, message, or notification displayed on the dashboard or infotainment screen. The specific component or system causing the warning is unknown. The vehicle is available for inspection upon request. This condition puts my safety at risk because the unexplained warning sound occurs while driving and causes me to divert my attention from the road in an attempt to identify the source or meaning of the alert, creating a driver distraction. The issue has been reproduced multiple times under normal driving conditions. I demonstrated the condition to the dealership and provided video evidence; however, the issue has not been diagnosed or confirmed, and no root cause has been identified. The vehicle has been inspected by the dealership, but no explanation or resolution has been provided. The manufacturer is aware of the issue through an open case. There were no warning lamps, messages, or prior indicators associated with this condition. The audible warning occurs without any visible alert or explanation. The condition began shortly after purchase in November 2025 and was later documented and demonstrated to the dealership in January 2026.

I am reporting a repeated brake system issue on my 2024 Hyundai Tucson involving premature rotor warping and brake failure at very low mileage. On April 30, 2025 (11,007 miles), I first noticed significant vibration and shaking when braking. On May 29, 2025, Colonial Hyundai diagnosed the issue and resurfaced the brakes under warranty (Hyundai case #40826529). The issue persisted immediately after repair, and on June 13, 2025, I was informed that both front and rear brakes and rotors needed replacement. On June 19, 2025, all brakes and rotors were replaced under warranty, resolving the issue temporarily. Less than 8 months later, on February 12, 2026 (under 10,000 additional miles), the same braking vibration returned. The original dealer attributed the issue to driving behavior. At Hyundai’s direction, I sought a second opinion on February 26, 2026 at Piazza Hyundai of West Chester. They confirmed that the brakes and rotors again required replacement and indicated this was unusual for such low mileage. On March 16, 2026, despite the dealer’s findings, Hyundai Corporate declined to cover the repair under warranty. This vehicle has now required three brake-related repairs within a short period and low mileage, including resurfacing and full rotor replacement, followed by another failure. This pattern suggests a potential defect in the braking system, materials, or related components, rather than normal wear. Component/System Failed: The failure involves the braking system, specifically repeated warping/failure of front and rear brake rotors and premature brake wear. The vehicle and components are available for inspection upon request. When braking, the vehicle experiences significant vibration and shaking in the steering wheel and chassis, which affects braking smoothness and control. This condition can reduce driver confidence, increase stopping distance, and may lead to loss of control during braking, particularly at highway speeds or in emergency stop.

I’d like to file a complaint regarding Hyundai Recall#290, a potential fire hazard with my cars “trailer wiring harness accessory module”, which Hyundai has not offered a remedy at this time. I spoke to Hyundai’s customer service representative yesterday (3/18/26) about this recall that’s now over a month old, and asked if I could get reimbursed for my out of pocket costs to remove the hitch’s wiring at a Hyundai dealership. The rep said Hyundai won’t pay for my out of pocket cost to remove the harness wiring because they don’t have an official “remedy” yet. My local Hyundai dealership said the cost to unplug/remove the wiring would be about $200, which in my opinion would solve the problem and certainly is a “remedy”. Hyundai refuses to reimburse me this cost even though they have a Hyundai recall reimbursement program for out of pocket expenses due to recall issues. My complaint: 1 - Hyundai has failed to provide a no cost recall remedy within a reasonable period of time. 2 - if I choose to pay for removal of the wiring, my out of pocket cost of $200 will not be reimbursed by Hyundai. 3 - Hyundai’s recall says I could continue to drive my 2024 Hyundai Tucson, but apparently if the car gets wet, the wiring could ignite and cause a fire, which I’m not very comfortable with. 4 - I don’t use the trailer harness module at all since I bought the car used from the original owner, so removing the entire harness would be a reasonable solution and allay the fire risk. Thank you.

The contact owns a 2024 Hyundai Tucson. The contact was informed by the Turo App that the VIN was associated with NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Driving to work, going into a turn with no obstructions my car frequently alerts to a "collision warning" that is not there. Additionally, I have been driving on the highway, with no obstructions in front of me and my car emergency brake despite an emergency not being present. In both instances, it is extremely distracting and induces anxiety as I am alerted of a threat that is not there. Further at highway speeds (65-70 mph) on the highway, and braking despite having no emergency nearly caused an accident. I was able to push further down on the gas to force the car to keep going to not stop on the highway. The collision warning has been an issue since purchase of the car in June 2024, the emergency brake occurred in February 2026.

I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop lamps and, in rare cases, an electrical short that could result in overheating or a vehicle fire. Since receiving the notice, I have contacted Hyundai Motor America corporate customer care three separate times seeking escalation and guidance on how to safely address this recall. During each call, Hyundai stated that no repair solution, parts availability, or timeline exists for remedying the defect. Despite the recall involving a documented fire risk and potential brake/stop lamp failure, Hyundai representatives advised me that I could continue driving the vehicle while waiting indefinitely for a remedy. No interim safety measures, inspections, alternative repairs, or mitigation steps were offered. I am concerned that Hyundai is failing to properly execute a federally mandated safety recall and is placing consumers in the position of operating vehicles with known, unresolved safety defects. Being advised to continue driving under these circumstances creates a risk to vehicle occupants and to other motorists. I am requesting that NHTSA review Hyundai’s handling of Recall #290, specifically regarding recall remedy delays, lack of escalation, and failure to mitigate an acknowledged safety risk, and take any enforcement or compliance action deemed appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Wednesday February 4, 2026 my car began to shake and shudder and almost stall out and the check engine light came on again. I had just gotten my car back from Burlington Hyundai the day before for the same problem. I drove it straight to the dealership for service. This time, they said it was a problem with the EGR system. They replaced some things and I got my car back on Friday February 13, 2026.

On October 8, 2025, my car's tachometer started to dip and my car began to shake like it was going to stall as I approached a traffic light. The check engine light came on. I was close to my destination (about a 1/4 mile) so I drove to the parking lot and turned off the car. I started it again and the check engine light turned off and the car was running fine. On October 13, 2025, I took my car in for a routine oil change to a local repair shop and when they tried to reset the oil change reminder, the system would not work. Within a day, the entire computer system for the radio, warning systems, air conditioner/heat, etc, would not work. I took it to Burlington Hyundai on October 15, 2025 and they had to replace the CPU in the car. I got my car back on October 22, 2025. They said the check engine light did not come on again. It was covered under my warranty. I had my brakes replaced while they had the car out of convenience.

On Saturday January 31, 2026, I was driving and the tachometer started to go low like the car was going to stall out and the car began to shake. Then the check engine light came on. I was afraid to drive it, so I parked it in a church parking lot and had it towed to Burlington Hyundai on Sunday February 1, 2026. On Monday February 2, 2026 Burlington Hyundai said there was a problem with the spark plugs and that was why the check engine light came on. They replaced the spark plugs and it was covered under warranty. I got my car back on Tuesday February 3, 2026.

My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a common problem with other Hyundai models.

I was driving on the highway with no one in front of me. The car suddenly slammed on the brakes and flashed "emergency breaking system" on my dash. My car went from about 75 mpg down to 50. The car behind me almost rear-ended me. He then proceeded to pass me and brake check me because he thought I had deliberately brake checked him. This incident caused the man behind me to get road rage and react dangerously to me. I hit the gas and it finally stopped breaking and let me gain speed up again. It was terrifying. This is not the first time this has happened but it was the first time in the highway. It has happened several times on side roads for no reason either. I have an appointment with Hyundai to figure out what they can do because I don't feel safe driving this car.

My 2024 SEL hybrid has a very annoying acceleration delay after a full or partial stop. The delay has occurred many times. It is present no matter which mode the car is on. It is not a matter of slow acceleration, but a 1-2 second delay of anything happening after I press the pedal. this could be a safety issue when you're at a stop sign and you need to proceed and you can't go.

My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even know what that was, then that he checked with all his fellow techs and they didn't know either, then the story changed to the model not having an EDR. We politely told him which page in the Hyundai manual he can find it, and he refused to look, as did his boss. Car was transferred to a body shop, and disposition was to total the vehicle. While the body shop was still evaluating the car, we contacted a second dealer, who said they don't have a reader. I inspected the floormats before the car was towed, as that was an initial suspect, but it was locked in and clearly there was no obstruction. She was wearing tennis shoes and doesn't recall ever having an instance of hitting the wrong pedal in any vehicle. She thinks she was only coasting, not even touching the brake yet.

Crash

My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even know what that was, then that he checked with all his fellow techs and they didn't know either, then the story changed to the model not having an EDR. We politely told him which page in the Hyundai manual he can find it, and he refused to look, as did his boss. Car was transferred to a body shop, and disposition was to total the vehicle. While the body shop was still evaluating the car, we contacted a second dealer, who said they don't have a reader. I inspected the floormats before the car was towed, as that was an initial suspect, but it was locked in and clearly there was no obstruction. She was wearing tennis shoes and doesn't recall ever having an instance of hitting the wrong pedal in any vehicle. She thinks she was only coasting, not even touching the brake yet.

Crash

My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even know what that was, then that he checked with all his fellow techs and they didn't know either, then the story changed to the model not having an EDR. We politely told him which page in the Hyundai manual he can find it, and he refused to look, as did his boss. Car was transferred to a body shop, and disposition was to total the vehicle. While the body shop was still evaluating the car, we contacted a second dealer, who said they don't have a reader. I inspected the floormats before the car was towed, as that was an initial suspect, but it was locked in and clearly there was no obstruction. She was wearing tennis shoes and doesn't recall ever having an instance of hitting the wrong pedal in any vehicle. She thinks she was only coasting, not even touching the brake yet.

Crash

I had to retrieve something from the back of my Hyundai Tucson Hybrid SUV, opened the back door. I retrieved several items and placed them in a safe area. Got back into my vehicle and proceeded to drive into my garage (with the rear door fully open). Next thing I heard was my Tucson crashing into my garage door. I had no warnings, flashing lights or audio sounds nothing that would help me avoid that collision. The reason I purchased this particular vehicle was because it comes with sensors and cameras completely around the vehicle (including the rear). In fact on the rear door is sensor and a camera. In fact I can park the Tucson out of the vehicle. The sensors will ensure that it will not collide with anything. Same is true in a very tight parking spot. Anyway the other 4 passenger doors have several warning signals. From low ibeeping to very loud annoying audio sounds that you cannot ignore. I’ve contacted Hyundai Motor America and they’ve denied my complaint. They claim that the extent of the “warning is a red light on the dash”. My local dealership kept my Tucson for 11 days not knowing what to do and how to resolve this problem. I’ve come to reply on the audio warning system, and as a Senior Citizen, not to look at the dash to prevent collisions. This is very serious ,especially, if that door is not locked while I’m driving, any thing can push open the door, resulting in injury or death to people in the vehicle or on the road. This is compounded by the fact that Hyundai produces many types of SUVs, including Genesis.

I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.

Crash 2 injured

At high speeds above 40 MPH vehicle automatically brakes with no vehicle or objects in front while vehicle is in operation. Very concerning when driving on interstate.

The panoramic sunroof in my 2024 Hyundai Tucson Limited shattered while driving on the interstate. It sounded like an explosion and frightened me while driving. I was able to maintain control of my vehicle, and fortunately, my headliner was closed, preventing glass from falling on me. The flying debris created a hazard for other drivers. I took my vehicle to the Hyundai dealership where I purchased it, and I am awaiting a response from the Service Manager for repair. The vehicle is less than a year old and has less than 9,000 miles on it.

See attached document for complaint.

The contact owned a 2024 Hyundai Tucson. The contact stated that his wife was reversing out of the work parking space, the brake pedal was depressed, and when the gear shift was shifted into drive(D), the vehicle then accelerated independently. The contact stated that the engine revved, hit a parked vehicle, bounced off that vehicle, and continued to accelerate independently, abruptly veered the steering wheel to the left to avoid hitting a tree. The contact's vehicle then hit a second parked vehicle, where it came to a stop. No warning lights were illuminated, and none of the warning alarms sounded. The driver’s and passenger’s side air bags did not deploy. A police report was not filed. There were no injuries sustained. The insurance company was notified and towed the vehicle to a collision center. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 17,000.

Crash

On multiple occasions the vehicle has not transferred from EV to mechanical mode and has stalled out. Shutting the car and restarting it resolved the problem each time. Hyundai has not been able to find the fault after multiple trips to the dealership and no code is recorded or reported. I bought a code reader and the last time this occurred recorded a code. P1120 $07e8Pd I brought the car back into Hyundai and reported the code to- It was not saved in the car's memory. They have had the car for over 3 weeks now and repairs have not been completed.

My a/c system has a strong mold/mildew smell. The dealership flushed the system and said a bunch of black mold came out. It has been 3 months and the issue is back. It can’t possibly be safe and healthy to be constantly breathing in mold spores. I have seen a ton of other owners complaining about the same issue. I definitely think the a/c drain design is faulty in some regard.

The contact owns a 2024 Hyundai Tucson. The contact stated that while operating the vehicle, the manual speed limit assist erroneously activated causing the vehicle to suddenly decelerate, and the vehicle failed to exceed 20 MPH. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.

My wife and I purchased a 2024 Hyundai Tucson in June. Since February 28, 2025 the SRS indicator lights have come on twice. Hyundai replaced the airbag twice. In March, the emergency brake system red lights illuminated, and the car came to an abrupt stop. Luckily, there were no Cars behind me. Seconds later, the car resumed, and the lights disappeared. Hyundai dealership took the car in and returned it in two hours noting they could not duplicate. Several days ago, the same thing happened with the emergency brake system. Driving at approximately 40 mph the car slammed on brakes and the dash illuminated again. No cars behind me. The dealership returned the car once again, noting they could not duplicate. The car has less than 8000 miles. I won’t allow my wife to drive more than 10 miles alone. It’s unsafe. The manual states the car is not to be driven with any of the sys indicators on and to do so would cause serious injury or damage to the car. I will send attachments of invoices, NHTSA complaints and Hyundai manual info about unsafe condition.

Owner [XXX] [XXX] . Driver [XXX] [XXX] ) [XXX] All of a sudden my 2024 Tucson vin: [XXX] gages indicated emergency braking for about 1 to 3 seconds and the front end went down ,(my wife and I went foward ) as though I was stopping (scared me ). It was the forward collision avoidance sys. I was so happy no one was behind me. Avoided a rear end collision. [XXX] we were Traveling west in the left lane of a three lane highway. I released the gas pedal to make a left turn in a left turn lane. The light was red. No one really behind me or to my left. Only one car to the right of me in another lane. This is dangerous! This is my wife’s car. Enough said!!!! Car was at the dealer for a couple of hours. They could not duplicate. Said it could have been my floor mat “that made my emergency lights come on the dash.” “STUPID” This occurred the day after picking up my car from the dealer. Feb. 28, Hyundai replaced the Air bag. STS light came on. Picked the car up Monday. Today [XXX] Thursday) the STS Airbag light came on again. The bag was replaced again. [XXX] the front collision sys emergency stop sys alerted again. Again, Hyundai declared they could not duplicate. This is an unsafe car. A death trap. Hyundai warns death may occur if using while driving can cause death. They also warn us using the emergency brake while driving may damage the brakes or cause a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that before the vehicle stalled, there were several unknown warning lights illuminated before the instrument cluster went black. The contact pulled over and shifted to park(P) and was able to restart the vehicle after several attempts. The contact stated that the failure had occurred intermittently and at various speeds. The vehicle also occurred while stopped at a traffic signal. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Driving 70 on the interstate without any cars in front or side of me and car auto hard braked down to 60 and red emergency brake light was on. An 18 wheeler was behind me. Luckily no injuries or accidents happened.

As I am driving on the Garden State Parkway on sunny days and rainy days at approx 70-75 mph the Emergency Braking System notification activated on the dashboard in red, a noise activates and the car feels like it is going to stop short. This seems to occur about one and a half hours into my ride There are no cars in front of me or directly next to me. This occurs randomly and has happened seven or eight times since I leased the car in December 2024. It is very scary and the service techs at the dealership where I leased it cannot duplicate the occurrence because it is random. I feel unsafe driving the car because I am afraid at some point the car may stop on the highway. As it is now it feels like it is going to stop because it slows down.