While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under the Theta II Settlement, with less than 12,000 miles, suffered an internal breach. This breach allowed coolant to contaminate the lubrication system sort of a milky oil, which led to a connecting rod bearing seizure. Despite this being a repeat failure of a safety-recall component and the vehicle being covered under the Theta II Settlement Lifetime Warranty, Hyundai Motor America has denied the repair claim. I am reporting this as a safety defect because the sudden engine stall resulted in a loss of power-assisted steering and braking while the vehicle was in motion.
While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under the Theta II Settlement, with less than 12,000 miles, suffered an internal breach. This breach allowed coolant to contaminate the lubrication system sort of a milky oil, which led to a connecting rod bearing seizure. Despite this being a repeat failure of a safety-recall component and the vehicle being covered under the Theta II Settlement Lifetime Warranty, Hyundai Motor America has denied the repair claim. I am reporting this as a safety defect because the sudden engine stall resulted in a loss of power-assisted steering and braking while the vehicle was in motion.
While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under the Theta II Settlement, with less than 12,000 miles, suffered an internal breach. This breach allowed coolant to contaminate the lubrication system sort of a milky oil, which led to a connecting rod bearing seizure. Despite this being a repeat failure of a safety-recall component and the vehicle being covered under the Theta II Settlement Lifetime Warranty, Hyundai Motor America has denied the repair claim. I am reporting this as a safety defect because the sudden engine stall resulted in a loss of power-assisted steering and braking while the vehicle was in motion.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while the vehicle was parked and running, there was an abnormal fuel odor inside the vehicle. The contact exited the vehicle and inspected it. The hood was opened, and the engine cover was removed, and there was condensation dripping from the fuel pump. The contact’s brother inspected the vehicle and became aware of the strong fuel odor and the condensation dripping from the high-pressure fuel pump. The vehicle was then taken to a dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The engine light started blinking and my car would not accelerate anymore. I took it to the mechanic immediately, who said that there was an engine recall. I contacted the dealership, but they cannot do an initial inspection for more than 2 months. It would likely take another 2-3 months after the inspection before the engine can be replaced. I called Hyundai and they confirmed that my vehicle should be covered under an extended warranty based on the service history and error code from my car (TXXI for the Theta 2 engine - knock sensor detection, code p1326). However, Hyundai will not provide any help until the vehicle is inspected by a dealership. The dealership completely refuses to look at my car as they are busy. I live on an island, so the only other Hyundai dealership is two hours away. They will not answer any of my calls. I'm expected to figure out how to commute to work alone for the next two months, but since I live in a rural area, there are no alternative transportation options. An independent mechanic confirmed and reproduced the issue. The car is unsafe to drive. The dealer will not inspect my component in a reasonable time frame, much less repair it despite the fact that it is covered under extended warranty. The car was driving normally prior to the issue, and I did not notice any problems until the engine light started blinking. I have the car available for inspection.
I turned off the car and went inside the house. I was outside and could smell smoke. I walked to the front of the house and saw my neighbor who was calling 911 due to flames from my engine. The flames reached the yard and my garage where minor damage occurred. The vehicle was completely engulfed in flames before the fire department extinguished it.
Fire
I turned off the car and went inside the house. I was outside and could smell smoke. I walked to the front of the house and saw my neighbor who was calling 911 due to flames from my engine. The flames reached the yard and my garage where minor damage occurred. The vehicle was completely engulfed in flames before the fire department extinguished it.
Fire
I turned off the car and went inside the house. I was outside and could smell smoke. I walked to the front of the house and saw my neighbor who was calling 911 due to flames from my engine. The flames reached the yard and my garage where minor damage occurred. The vehicle was completely engulfed in flames before the fire department extinguished it.
Fire
The contact owns a 2016 Hyundai Santa Fe Sport. While driving at an undisclosed speed, there was an abnormal odor coming from the vehicle. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The vehicle was pulled over to the side of the road; and the check engine warning light illuminated. A handheld scanner was used to retrieve DTC: P1326 (KSDS – Connecting rod bearings failure). The vehicle was towed to the residence, and then towed to the dealer. The dealer diagnosed the vehicle and informed the contact that the rod bearings had failed, causing engine failure. The dealer notified the manufacturer of the failure; however, the manufacturer declined to repair the vehicle. The manufacturer informed the contact that the prior owner had submitted a complaint regarding the failure in January of 2024. The vehicle remained at the dealer unrepaired. The failure mileage was approximately 132,000.
The sunroof glass suddenly shattered while driving slowly into a parking lot.
September 3rd, 2025, my engine failed, for the second time and left me stuck at a busy intersection, in the middle lane and can't move. The first time my engine failed (2022/same vehicle), I was about the get on the highway and it just stopped in the middle of the road right before getting onto the highway. Both times I've had to get out in traffic in order to move my vehicle. I'm causing a stop to traffic or a stop in the flow of traffic. In September when this happened, I had cops, mechanics and pedestrians stopping to help (thank goodness), but that caused a stop in the flow of traffic. Any of us could have been struck by a vehicle. It was also around 10/11pm at night There is an open recall on my vehicle and more specifically, the Theta II engine in my vehicle. It does not show when my VIN number is put in, but it's nationally known that there is an open recall and also a class action suit that was just settled in 2021 granting all customers with "Class vehicles" a lifetime extended warranty on the engines. They make it so that it's not that easy to just search and see there is a recall, but there is. My car has been at the Hyundai dealership since 9/4/25. So, yes it has been inspected by the manufacturer, and they confirmed that the diagnostic came back as positive for the recall. Yes, my check engine light would come on and off starting the end of 2024. Starting in April of 2025 I started having smoke come out of my exhaust and oil burning in days. All the while I have no puddle of oil underneath my car. I took it into Hyundai at that point, and they told me until my engine light was flashing and my car had stopped, they wouldn't be able to do anything in regard to the engine. Now my car has been there, I've provided service receipts that show proof of regular maintenance, I have the KSDS system installed, and they are denying my claim to replace my engine.
Six weeks ago the alternator and battery had also been replaced. My Hyundai Santa Fe Sport turbo engine, exhibited a persistent rubber-like odor for approximately three weeks after the latest maintenance. During this period, the push-start button intermittently failed, requiring multiple attempts to engage, and the vehicle experienced noticeable shaking. After being parked, smoke began to emerge from under the hood, followed by visible flames. Within roughly 3-5mins minutes, the vehicle was completely engulfed in fire and blew up 6 times. Notably, the car had undergone significant repairs in the past year, including an engine replacement, starter, OEM parts, O2 sensors, brakes, valve cover gasket, new tires, and routine oil changes.
Fire
Six weeks ago the alternator and battery had also been replaced. My Hyundai Santa Fe Sport turbo engine, exhibited a persistent rubber-like odor for approximately three weeks after the latest maintenance. During this period, the push-start button intermittently failed, requiring multiple attempts to engage, and the vehicle experienced noticeable shaking. After being parked, smoke began to emerge from under the hood, followed by visible flames. Within roughly 3-5mins minutes, the vehicle was completely engulfed in fire and blew up 6 times. Notably, the car had undergone significant repairs in the past year, including an engine replacement, starter, OEM parts, O2 sensors, brakes, valve cover gasket, new tires, and routine oil changes.
Fire
Six weeks ago the alternator and battery had also been replaced. My Hyundai Santa Fe Sport turbo engine, exhibited a persistent rubber-like odor for approximately three weeks after the latest maintenance. During this period, the push-start button intermittently failed, requiring multiple attempts to engage, and the vehicle experienced noticeable shaking. After being parked, smoke began to emerge from under the hood, followed by visible flames. Within roughly 3-5mins minutes, the vehicle was completely engulfed in fire and blew up 6 times. Notably, the car had undergone significant repairs in the past year, including an engine replacement, starter, OEM parts, O2 sensors, brakes, valve cover gasket, new tires, and routine oil changes.
Fire
There was no low oil indicator light, no smoke, and no oil on the garage floor. My wife was driving the vehicle on I-285 in Atlanta, returning from the ATL airport, when the vehicle began to lose power and started jerking and surging; the check engine light began flashing. She had to take surface streets to get home because the loss of power made the vehicle unsafe to drive on the freeway. When she arrived home, I checked the engine oil dipstick and it was completely dry. I took the vehicle to the garage that performs my oil changes, and they mentioned this is an ongoing issue with Hyundai—the vehicle is burning oil. The low oil level caused the knock sensor to trigger, which in turn caused the check engine light to flash and reduced power in an attempt to protect the engine. I never received any notification regarding a recall for this issue, and now my motor is more than likely damaged since I can still hear knocking when the engine runs at higher RPMs. My vehicle has over 100K miles, and I have never had an issue with it until now.
The engine seized up on the highway with no warning signs or alerts and lost all power to the vehicle putting family at risk on the highway speed. Mechanic confirmed engine seized and metal debris after draining oil. Oil changes are done on timely basis within 5000 miles. Most recent where synthetic oil used and was just at 5000 mark. There was no oil warning at all and regular oil change was scheduled for next day prior to event. Car purchased in 2017 used and this happened before shortly after purchase and engine replaced by Hyundai at that time.
2916 Hyundai Santa Fe sport has an open recall of 953 for engine bearings knocking. It has been inspected. Yes, safety was put at risk, motor could lock up while driving causing a wreck. Yes, Tim Shorts Hyundai did confirm the engine was knocking. No lights were on in the vehicle. Was started sitting in the drive way, when the engine started knocking.
My 2016 Hyundai Santa Fe Sport (156,880 miles) suddenly shut down and went into limp mode due to code P1326, which is part of the KSDS safety recall. Hyundai and the dealership refused to perform the recall-required engine inspection because of mileage. This violates safety recall rules. The sudden loss of power creates a dangerous driving situation. I am requesting NHTSA assistance in enforcing the safety recall remedy.
Hyundai replaced engine at 69280 miles because of metal particles left in engine during manufacturing.Hyundai did not replace the turbo,that had the same oil running thru it as the engine.The tubro failed 15,080 miles later,lost all power .Car would not go over 40mph.,lucky to get car off the road.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving uphill, the vehicle failed to accelerate above 10 MPH. There was a burning odor coming from the vehicle with the check engine warning light illuminated. The contact stated that the engine had previously been replaced, but the failure persisted. The vehicle was towed to the dealer, who determined that the knock sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
As I was driving the hood opened breaking the windshield which obstructed my view and caused me to veer off-road and crash.I acquired the vehicle less than a year ago and only learned of a recall for hood latches from the tow truck driver. afterwards. I had no prior problems with the latch opening and I was not physically injured but my vehicle is a total loss.
Crash
During a severe accident in which the cars collided from both the back and front at most likely over 50mph, the air bags did not deploy. In such a case, I feel as though they should have gone off as there was severe whiplash and the cars hit at such a fast and hard speed. My safety was impacted severely as if the cars around did not hit the way they did, I believe I could have died. It is extremely concerning that they did not go off when such large amounts of damage were done. In addition, there have been over 50,000 recalls done for air bags not working in this exact vehicle. In addition, the vehicle is being checked in the next day for additional damages and they will confirm the air bag issues. Police as well as insurance providers were shocked that the air bags did not deploy in such a severe case. No warning messages or lamps were on when the accident occurred or before. This is extremely concerning and I now fear for my safety even further if I were to purchase this vehicle again. It is a terrifying thought that I could have died due to a car malfunction.
Crash
1 injured
Engine siezed, causing me to have to tow my vehicle. I was moved in the military to Germany in 2019, I had to have no open recalls on the car before I shipped it overseas. I completed a recall on the 5th of January 2019. On the 10th of January, Hyundai activated another recall on the vehicle. I was unaware of this recall and shipped my vehicle to Germany on the 16th of January 2016. The car returned from Germany in September of 2023. I had zero issues with this vehicle while I was over there, no check engine lights, no warning lights, nothing. I always changed the oil when told to do so, and when I returned from Germany it was the same thing, no issues and always completed oil changes when it was needed. I had no idea of the recall, Hyundai was sending it to an address I no longer lived at. I had no reason to take my vehicle to Hyundai to check for recalls. On [XXX], my vehicle engine stopped working at 84622 miles, and Hyundai said that it would be covered under warranty, but because I did not complete the recall that was activated on the 10th of January 2019, they denied the warranty and now my car is worthless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dear NHTSA, I'm reporting a recurring safety issue with my vehicle's door latches. All four doors have, at different times, become completely stuck—unable to open from inside or outside. This creates a serious risk, especially in emergencies where quick exit is critical.
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Me and my [XXX] was leaving on a road trip and my vehicles brakes lock up while I was driving. I did not have my brakes applied. The brakes locked up randomly with out applying them. I was only going 35mph. Thankfully we were not at freeway or highway speeds were it could have cause an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving approximately 40-50 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed about a Technical Service Bulletin. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage for the repair. The failure mileage was approximately 60,000.
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
The vehicle lost power, and the engine started to make a knocking noise, and the check engine light came on. I plugged in the obd2 scanner and the p1326 code came out. It was a knock sensor that needed to be replaced. I replaced the sensor that the issue got worse. I looked up online about this issue and then I found a video of that explained the incident. The manufacture of the crank at the factory did not properly clean the holes of the oil passages. When they machined it, all the files they don't clean them good enough, so they go to one side and plug up the oil passages and it doesn't get oil. we were on the highway when this issue started and it lost power. The problem has not been solved because the Hyundai dealer and the corporate office did not want to help me with this issue. They claim that my title is salvaged but I contacted the DMV, and they confirmed that my title is clean and there is no issue. The second time they said the vehicle was used as a rental and that automatically disqualifies the vehicle's warranty. The vehicle has not been inspected. No warning at all until the day it happened. I just purchased this vehicle seven months ago for seven thousand dollars and this happened.
See attached document for complaint.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 63,000.
Dear NHTSA, My 2016 Hyundai Santa Fe Sport (VIN: [XXX] , 2.0L Theta II, 64,000 miles) suffered engine failure with knocking and power loss, matching NHTSA Recall #20V-746 (Hyundai #198). This defect risks stalling or fire, threatening my safety and others’. Hyundai Motor America and Hyundai of Tacoma (Tacoma, WA) refused repair, citing the rebuilt title, despite the factory defect. Recall #20V-746 addresses Theta II bearing wear. My vehicle’s symptoms align, yet the dealer denied service, claiming the title voids eligibility. Hyundai’s April 2025 email noted three unrelated recalls (turbo oil pipe, ECM update, hood latch) were completed but ignored #20V-746, redirecting me to the dealer without addressing the engine or title issue. I’ve called Hyundai (1-800-633-5151) and emailed multiple times since March 2025, receiving only generic responses. The dealer’s refusal and Hyundai’s inaction leave the vehicle inoperable, posing a ongoing safety hazard on the road. The rebuilt title should not exempt a factory defect tied to a safety recall. The low mileage (64,000) supports my claim. I haven’t obtained a diagnostic report but am willing to pay for one (~$100–$200) if required. Hyundai’s refusal to honor #20V-746 violates safety obligations. Please investigate Hyundai’s denial, confirm if the Knock Sensor Detection System was installed, and clarify if a rebuilt title excludes eligibility. I seek engine replacement per the recall or a clear explanation. This issue has caused significant financial and safety concerns, and I urge swift action. Contact me at [XXX]or [XXX] Sincerely, [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while attempting to make a left turn after the vehicle was idling, the vehicle suddenly lost motive power and became inoperable. There were no warning lights illuminated. The vehicle was towed to the dealer, who determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer decided not to deny the claim for assistance with the engine replacement. The failure mileage was approximately 80,000.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while her husband driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway. The vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving, the vehicle failed to exceed 60 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the knock sensor was defective. The vehicle was then towed to the dealer, where the engine was replaced; however, the failure recurred, and the vehicle failed to exceed 50 MPH. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure recurred while driving. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and was sluggish. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure persisted, and the vehicle remained at the dealer for 3 months. The contact followed up with the dealer, and the dealer informed the contact that additional diagnostic tests was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 110,000.
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised that the vehicle be taken to the dealer. The vehicle was then towed to the dealer, who determined that premature bearing wear had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 141,000.
See attached document for complaint
Fire
The contact's mother owns a 2016 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at various speeds, the RPM’s decreased and the vehicle lost motive power. The contact stated there was a clicking sound coming from the engine compartment. The check engine warning light illuminated. The vehicle was steered to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Fire
1 injured
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Fire
1 injured