2015 HYUNDAI SANTA FE SPORT Recalls, Complaints & Safety

My 2015 Hyundai Santa Fe with approximately 101,000 miles has experienced gradual deterioration of both low beam headlights. The light output is extremely dim and unsafe for night driving. Visibility is significantly reduced, making it difficult to see lane markings, pedestrians, and road hazards. The issue developed gradually over time and affects both headlights equally, suggesting an internal projector or reflector failure rather than a bulb issue. Bulbs have been checked/replaced, but brightness remains poor. This condition creates a serious safety hazard when driving at night. I am requesting investigation into potential headlight projector or reflector defects.

SUBJECT: Sabotage of Safety-Related Engine Test via Unauthorized Modification DESCRIPTION: While my vehicle was undergoing an official manufacturer oil consumption test for a potential engine replacement warranty claim, a dealership in Lincolnwood, IL damaged the oil pan threads. Instead of a proper OEM repair, they installed a non-standard, oversized self-tapping "KKB" bolt without my knowledge or consent to conceal the damage. SAFETY RISK: Two independent certified mechanics have verified this as a hazardous "quick-fix." This non-OEM bolt relies on compromised aluminum threads and poses a severe risk of sudden, catastrophic oil loss, which could lead to engine seizure and fire while driving. MANUFACTURER NEGLIGENCE: The manufacturer has been presented with photographic and independent expert evidence confirming this unauthorized modification. Despite the clear safety hazard, the manufacturer has repeatedly delayed resolution through multiple follow-up postponements. CONSEQUENCES: This unauthorized modification has halted the engine safety test, leaving the vehicle with both a failing engine and an unsafe oil pan. The manufacturer has refused to provide safe alternative transportation while the vehicle is in this hazardous state during extreme winter conditions. I am seeking immediate intervention to ensure the vehicle is restored to factory safety standards and the engine safety test is completed.

Dealer failure to to remedy engine replacement under settlement. I am entitled under the March 1, 2022, Settlement Agreement (the “E2 Settlement”) due to recurring Theta II engine failures caused by the oil-starvation/connecting-rod bearing defect. Vehicle stalling on highways and heavy traffic, Repeated codes and failures of MAP sensors, VVT solenoids, camshaft position sensors, starters (×3), batteries (×2), turbo wastegate, fuel pump, EVAP canister, thermostats/housings, etc. — all downstream symptoms of oil starvation and bearing failure Hyundai dealers (Hyundai of Palm Springs and others) have continued to misdiagnose and charge me for unrelated repairs while refusing to acknowledge the covered defect in the replacement engine. Relief Demanded Under the E2 Settlement Pursuant to Settlement ¶¶ 4.1, 4.2, 5.1, 5.2, and 6, I demand the following within fourteen (14) days: Full replacement of the failed engine with a new or remanufactured long-block assembly at $0 out-of-pocket cost to me, including all related gaskets, hoses, sensors, turbocharger, and PCM reflash: Full reimbursement of all out-of-pocket repair expenses incurred since the 2022 replacement (approximately $8,178.50+ $150 for two maxed out Triple A cards, and a new rental car for this week at $1500.00 total to date $10,148.50— Reimbursement of all towing and rental-car expenses (receipts enclosed); Compensation for diminished value of the vehicle. Confirmation that the Lifetime Warranty remains in full force on any future engine. In the alternative, a cash buyback of $25,000 in full satisfaction of all claims. This vehicle has suffered two qualifying Theta II engine failures, the second occurring in a warranty replacement engine. Hyundai of Palm Springs continued refusal to properly honor the settlement has caused extreme hardship, safety risks (multiple freeway/intersection stalls), and thousands of dollars in unnecessary expense

GDFI MODOR IS BURNING GAS AND OIL TOO QUICKLY Randomly shutting off Burning too much oil

Put in reverse to move backwards 5 feet or so the vehicle kept going and moving faster I applied the brake and hitting the brakes as well I didn't wonna hit the parked cars behind me so I put in park thinking that will also help stop the vehicle nothing worked it only stopped after hitting my other car that was parked on the street I tried everything to stop it it just took off I came out a beautiful morning to change the radiator it was dripping from the bottom I purchased a new one I put the car front wheels on ramps to look underneath to see what sockets I needed I got in vehicle just to lower off ramps backing down slow foot covering brake once the car touch ground it accelerated not fast but wouldn't stop it happened so fast but I applied the emergency brake its moving faster applying the brake as well im looking in the mirror at wants behind me as well I put in park thinking that would stop the vehicle but it was accelerating didnt stop until it hit the car parked on the street that's also mine it was dangerous and scary and im thankful it wasnt a tragedy normally my grandkids would be playing out there i could killed them I cant stop thinking about the what could been driving 42 years I consider myself a good driver defensive driving course never had a chargeable accident drove professional also for 32 years I did all I could think of in that little bit of time it just accelerated again backing tapping brakes 2 or 3 times coming down off ramps front maybe 4 or 5 inches off ground lowering to ground it take off something worth looking into thank you last thing my wife was coming to bring me a flashlight the fence hit her 30 more seconds she probably would been hit or killed so this is really affecting me

Crash

Put in reverse to move backwards 5 feet or so the vehicle kept going and moving faster I applied the brake and hitting the brakes as well I didn't wonna hit the parked cars behind me so I put in park thinking that will also help stop the vehicle nothing worked it only stopped after hitting my other car that was parked on the street I tried everything to stop it it just took off I came out a beautiful morning to change the radiator it was dripping from the bottom I purchased a new one I put the car front wheels on ramps to look underneath to see what sockets I needed I got in vehicle just to lower off ramps backing down slow foot covering brake once the car touch ground it accelerated not fast but wouldn't stop it happened so fast but I applied the emergency brake its moving faster applying the brake as well im looking in the mirror at wants behind me as well I put in park thinking that would stop the vehicle but it was accelerating didnt stop until it hit the car parked on the street that's also mine it was dangerous and scary and im thankful it wasnt a tragedy normally my grandkids would be playing out there i could killed them I cant stop thinking about the what could been driving 42 years I consider myself a good driver defensive driving course never had a chargeable accident drove professional also for 32 years I did all I could think of in that little bit of time it just accelerated again backing tapping brakes 2 or 3 times coming down off ramps front maybe 4 or 5 inches off ground lowering to ground it take off something worth looking into thank you last thing my wife was coming to bring me a flashlight the fence hit her 30 more seconds she probably would been hit or killed so this is really affecting me

Crash

Put in reverse to move backwards 5 feet or so the vehicle kept going and moving faster I applied the brake and hitting the brakes as well I didn't wonna hit the parked cars behind me so I put in park thinking that will also help stop the vehicle nothing worked it only stopped after hitting my other car that was parked on the street I tried everything to stop it it just took off I came out a beautiful morning to change the radiator it was dripping from the bottom I purchased a new one I put the car front wheels on ramps to look underneath to see what sockets I needed I got in vehicle just to lower off ramps backing down slow foot covering brake once the car touch ground it accelerated not fast but wouldn't stop it happened so fast but I applied the emergency brake its moving faster applying the brake as well im looking in the mirror at wants behind me as well I put in park thinking that would stop the vehicle but it was accelerating didnt stop until it hit the car parked on the street that's also mine it was dangerous and scary and im thankful it wasnt a tragedy normally my grandkids would be playing out there i could killed them I cant stop thinking about the what could been driving 42 years I consider myself a good driver defensive driving course never had a chargeable accident drove professional also for 32 years I did all I could think of in that little bit of time it just accelerated again backing tapping brakes 2 or 3 times coming down off ramps front maybe 4 or 5 inches off ground lowering to ground it take off something worth looking into thank you last thing my wife was coming to bring me a flashlight the fence hit her 30 more seconds she probably would been hit or killed so this is really affecting me

Crash

I am writing to express my concern regarding an ongoing and persistent issue with excessive engine oil consumption in my 2015 Hyundai Santa Fe, Subject: Severe Oil Consumption Issue - 2015 Hyundai Santa Fe - VIN: [XXX] The vehicle consumes an alarming amount of oil, approximately 1 quart every 300 miles. This rate of consumption is far beyond what is considered normal and strongly suggests a serious mechanical or manufacturing defect. I have already taken the vehicle to a mechanic to diagnose and attempt to resolve this problem. Based on their professional advice, the following parts were recently replaced: 1.Engine Valve Cover Gasket 2.Turbo Charger Oil Line 3.Spark Plugs Unfortunately, despite these repairs, the issue of excessive oil consumption remains unresolved. The rate of oil loss remains consistent and dangerously high. This was first informed by a service center when I took the car for a random check. Then, after traveling 1,000 miles, the engine oil level dropped again. After that, I am keeping an eye on that. This level of oil consumption poses a significant risk to the engine's long-term health and reliability, and it is a major inconvenience and expense for me as the owner. I am deeply concerned that a major engine component may be failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving on freeway and noticed smoke. Realized I needed to pull over and brakes weren’t working. Off ramp was at an incline so car came to a stop just in time to get toddler and myself out of vehicle. Car was on fire.

Fire

Driving on freeway and noticed smoke. Realized I needed to pull over and brakes weren’t working. Off ramp was at an incline so car came to a stop just in time to get toddler and myself out of vehicle. Car was on fire.

Fire

Driving on freeway and noticed smoke. Realized I needed to pull over and brakes weren’t working. Off ramp was at an incline so car came to a stop just in time to get toddler and myself out of vehicle. Car was on fire.

Fire

I bought the 2015 Hyundai Santa Fe yesterday evening. Upon leaving the dealership I promptly broke for a car in front of me. Immediately the vehicle turned off completely. I put the vehicle in the park and attempted to start the vehicle back up. The vehicle would not start up and begin leaking a prominent scent. Following this, white smoke with the same pungent smell was coming from the engine. I propped the hood and saw the smoke continue to release. I then motioned away from the vehicle and called for a tow truck. The car is now being inspected by the dealership I purchased it from the same day. I believe this is related to the NHTSA recall on 2010-2015 Hyundai Santa Fe, recall date 09/22/2023, recall number 21V303000, and Hyundai Safety Recall 251s Anti-Lock Braking System Fuse Replace. This issue is not listed under my vehicle VIN number but it’s apparent to be the case and issue and is being inspected further by the dealership.

While PARKED IN FRONT OF 7-11 WITH ENGINE NOT RUNNING, THE POWER STEERING ATTACHMENT IN THE WHEEL WELL BROKE AND RELEASED FLUID ON THE HOT ENGINE. PATRONS IN SORE ALERTED ME THAT THE CAR WAS SMOKING OUT THE HOOD. I RACED BACK TO MY SANTA FE AND NOTICED FIRE. THE FRONT LEFT WHEEL HAD TURNED RADICALLY AFTER I PARKED IT. FIRE EXTINGUISHERS WERE BROUGHT FROM THE STORE. I RETRIEVED AS MUCH AS I COULD. MY SANTA FE BURST INTO FLAMES AND WAS TOTALLY CONSUMED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. OBVIOUSLY, MY VEHICLE WAS DESTROYED. 7-11 HAS THE EVENT ON TAPE. I RECEIVED NO COMPENSATION FROM ANYONE. I HAD TO CLEAN UP THE CHARRED REMAINS. WHY WAS THIS VIN NOT RECALLED/

Fire

Despite regular oil changes and maintenance. Engine failed due to lack of oil at 122,000 miles. Complete oil change was done at 120,000 miles. Tune up completed at 118,000 miles

Per Franklin County Fire Department report, they determined a malfunction in the canister vent valve associated with the gas tank initiated a fire. According to the department findings, the canister vent valve detached from the vehicle and was discovered approximately 200 yards behind the final position of the vehicle, still burning. This malfunction is believed to have compromised the fuel system, leading to an ignition and subsequent vehicle fire. The vehicle sustained extensive damage and was deemed a total loss.

Fire

During acceleration to pass car sputters and has no power. Merging into traffic is dangerous. The best shift is faulty as well . Mine is in park but it is showing it in drive and won't crank

See attached document for complaint.

Fire

See attached document for complaint.

Fire

Oil consumption issues, can cause engine failure while driving. Car burns 2-3 quarts every 1,000 miles car takes just over 5qt to fill. Issues stated at around 70,000 now at 82,000. This is a long standing issue that needs to be addressed on hundreds of thousands of vehicles with the GDI engines

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while at a stop light, the air bag warning light illuminated the instrument panel. The vehicle was taken to a dealer and was diagnosed with a defective clock spring. The contact was informed that the clock spring needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranty coverage on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving home at approximately 25 MPH, the engine seized with several unknown warning lights illuminated. The contact was able to park the vehicle on the side of the road safely. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic for diagnosis. The contact was informed that the engine had seized and needed to be replaced. The vehicle was next towed to the dealer to be diagnosed. The dealer confirmed that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and was unable to exceed 15 MPH. The contact was able to arrive to the intended destination, where the failure persisted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle continued to lose motive power and then stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that the engine control software update was not performed, and the vehicle did not qualify for an engine replacement. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving at approximately 60 MPH, the vehicle stalled. The vehicle was not able to be restarted. Additionally, the contact observed white smoke coming from the engine and an abnormal oil burning odor. The check engine and oil warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 148,000.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power however, the driver was able to coast to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the vehicle lost motive power. While making a right turn, the vehicle stalled. The contact noticed smoke coming from the engine compartment. There were no warning lights illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The contact called the local dealer who referred her to the manufacturer for assistance. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 121,000.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. After replacing the engine, each time the vehicle was in for routine service the mechanic noted that the engine coolant was low. Later while driving there was a loud popping noise coming from the engine compartment before the engine was engulfed in flames. During the failure, the vehicle and camping equipment were destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 104,000.

Fire

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle, the vehicle lost motive power and stalled without warning. After replacing the battery and starter, the vehicle remained inoperable and would not start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated he took the vehicle to the dealer to be serviced under NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic). The contact stated that while his daughter was driving 45 MPH, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the knock sensor detected a failure and shifted the vehicle into SAFE mode. The manufacturer was contacted by the dealer. The dealer was asked to continue performing tests on the vehicle. The vehicle was not repaired. The failure mileage was 71,000.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that some of the accessory buttons were inoperable. The contact took the vehicle to the dealer who confirmed that the clock spring had failed and could affect the deployment of the air bag. The clock spring was replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,300. Consumer would like a portion of repair cost refunded from Hyundai, due to safety issue.

The contact co-owns a 2015 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 17V358000 (Latches/Locks/Linkages) and 21V303000 (Service Brakes, Hydraulic) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: (21V303000) (Service Brakes, Hydraulics) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, after the recall repair was performed, the ABS warning light illuminated. The contact stated that the dealer was made aware of the failure but informed her that she needed to pay out-of-pocket for the diagnostic test. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 84,882.

The contact's mother owns a 2015 Hyundai Santa Fe Sport. The contact stated that while her mother was driving at an undisclosed speed, the vehicle made an abnormal sound. The contact's mother was able to drive to her residence; however, the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced and that there was a Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) associated with the VIN that was unrepaired. The contact's mother did not receive notification of the Service Campaign. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty. The failure mileage was 90,088.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the intermediate shaft and the ABS had failed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000. The VIN was not available.

The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Numbers: 20V520000 (Service Brakes, Hydraulic) and 21V303000 (Service Brakes, Hydraulic) however, after the recalls were repaired, the Anti-lock Brake System (ABS) warning light illuminated. The dealer was made aware of the failure and advised the contact to park the vehicle outside as a precaution. The dealer informed the contact that they would call back to schedule an appointment. The manufacturer was made aware of the failure and informed the contact that there was no open recall associated with the VIN. The vehicle was not repaired. The failure mileage was approximately 49,000.

The contact owns a 2015 Hyundai Santa Fe. The contact stated that the rear passenger side door lock/latch had malfunctioned and the door could not be opened from inside or outside the vehicle. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not yet notified. The failure mileage was 88,000

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 58,646

The contact's sister owns a 2015 Hyundai Santa Fe Sport. The contact stated that while his sister was driving and following him on the highway at 60 MPH, the vehicle shut off without warning. His sister managed to pull the vehicle off to the side of the road and had the vehicle towed to the residence. Prior to the failure, the contact had taken the vehicle to a dealer where she had the vehicle serviced under an unknown recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.

The contact owns a 2015 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic). The dealer had been notified twice about the recall however, the contact was informed that the dealer was unaware of the recall. The manufacturer had been notified twice about the recall and provided a case number each time. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving 60 mph, the accelerator pedal was depressed however, the vehicle would not exceed 60 mph. The check engine warning light was illuminated. The vehicle was taken to Pepboys who diagnosed that the engine had failed due to vibrations caused by the damaged connecting rod bearing. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 147,000.