BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Consequence
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
187,290 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
STEERING:RACK AND PINION
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.
245 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
... hich can cause the brake master cylinder to separate from the booster assembly.Read moreConsequence
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
124,077 vehicles affected
Manufacturer: Honda (American Honda Motor Co.)
Complaint Statistics
147 total complaints
2 crashes 2 fires
Top Reported Components
| Component | Complaints |
|---|
| EXTERIOR LIGHTING | 37 |
| UNKNOWN OR OTHER | 17 |
| ENGINE | 15 |
| ELECTRICAL SYSTEM | 14 |
| POWER TRAIN | 8 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 8 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 6 |
| BACK OVER PREVENTION | 6 |
| FUEL/PROPULSION SYSTEM | 5 |
| SERVICE BRAKES | 3 |
Incident date: Mar 9, 2026
03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side
... looks slightly misaligned on the part closest to the midline of the truck. Available to inspect upon request. Called Dealer to bring it in to inspect immediately. They told me to come in without an appointment bc they said i didnt need one for this issue and I can come right in. I drove all the way there and was told they couldn't help me bc they were to busy now. Scheduled service with Dealer on 3/23/26. They were unable to take me earlier and told me that it's not an emergency and that I can drive the vehicle saftely until the 23rd, in wet or dry conditions. I Inspected light and took photos. Was told by local mechanics that a dealer would need to inspect it for defects / warranty repair. Dealer will be able to see the water and condensation throughoyt the entire headlamp as soon as they look at it. You can't miss it, it looks ridiculous. Ive noticed my day time running lights aren't working consistently since the water has been in the headlamp. Also, they will be able to reproduce the water flooding into the headlamp with no problem. If they run it through a carwash, water will hemorrhage into it. No symptoms or warning indicators / messages prior to part failure. I've attached photos and have more upon request. The photos show the water in the headlamp is now frozen over the inside of the headlight. This is affecting visibility and I am concerned about this damaging other components / electrical systems.Read more
Incident date: Feb 15, 2026
The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.
Incident date: Feb 15, 2026
The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.
Incident date: Feb 15, 2026
The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.
Incident date: Feb 27, 2026
A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6’ away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode.
Incident date: Feb 21, 2026
While driving home on 2/21/26 at night in light sleet/snow conditions, I noticed a dramatic decrease in headlight effectiveness in my Honda Ridgeline. When I stopped to check the headlights, they were coated with ice that needed to be scraped off. This is my first vehicle that has LED headlights so
... this was unexpected. I never had this issue with my previous vehicles that used incandescent /halogen headlights. I suspect this snow/sleet buildup is due to the fact the LED headlights, by their nature, are much more thermally efficient and generate less than 10% of the heat of an incandescent light source. As a result, LED headlamps do not generate enough head to melt any snow/sleet accumulations on the headlight lens. While this might not be an issue in southern states, it is a significant safety and visibility issue in areas where winter snows are the norm. NHTSB should consider requiring a wiping mechanism (as is done on Volvo headlights) or implement a defrost mechanism into the headlamp assembly or lens of vehicles with LED headlamps.Read more
Incident date: Jan 1, 2026
There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety
... hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair done under warranty and then changed their tune and told me they wouldn't intervene and my only other option was to take it to another dealership to get a second opinion. I believe than based on Manufacturer Communications on this website (11000278 & 11000270) that this is a known issue and owners are being gaslighted into thinking its normal.Read more
Incident date: May 22, 2025
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of th
... e truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATRead more
Incident date: May 22, 2025
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of th
... e truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATRead more
Incident date: May 22, 2025
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of th
... e truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATRead more
Incident date: Nov 1, 2025
Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very stron
... gly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I would like the noxious, dangerous gasoline fume root cause to be identified and repaired. The fumes are making me, my wife, and any passengers nauseous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 1, 2025
Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very stron
... gly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I would like the noxious, dangerous gasoline fume root cause to be identified and repaired. The fumes are making me, my wife, and any passengers nauseous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 27, 2026
Engine had complete loss of power and loud knocking noise.
Incident date: Dec 6, 2025
Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber "BRAKE" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle
... are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle. I have not yet taken it in to the dealership, but I do intend to do so during January 2026.Read more
Incident date: Dec 6, 2025
Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber "BRAKE" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle
... are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle. I have not yet taken it in to the dealership, but I do intend to do so during January 2026.Read more
Incident date: Dec 5, 2025
The contact owns a 2023 Honda Ridgeline. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was inspected and d
... etermined that there was potential damage to the bearings and that the crankshaft and the short block needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the recall covered older model Honda Ridgelines. The failure mileage was approximately 82,000.Read more
Incident date: Sep 20, 2025
The rearview camera continues to fail after recall for the issue was completed. Estimate 6 months+ since recall was performed to replace camera tailgate wire harness. It has begun random failures again. There is no indication from the dash of an error. When placed in reverse, the camera display
... in the dash goes nearly black or totally black; sometimes lane back lines are present, sometimes not. The current problem is entirely consistent with the failure conditions and symptoms prior to the recall update to replace the wire harness. The problem can fairly routinely be triggered by multiple uses of the dual-action tailgate movement. A few flat down and back up, then a few swing-gate actions will generally trigger the failure. When the camera monitor does have a normal picture, it will stay that way indefinitely -until you again have repeated tailgate movements using the dual-action feature. It is generally possible to perform several dual-action movements of the tailgate and restore the camera monitor to a functional view. The recall and replacement with an "improved" wire harness has failed to last; the identical problem is recurring. The vehicle was at a Honda dealer today. They report no error codes, they report no continuity issues with the wire harness. Proposed remedy is to replace the camera unit, despite no error codes. The only basis seems to be that they could not "see" a problem with the harness. Nor can they explain why the circumstances are identical to what caused the initial recall, but still feel it's not the cable. Nor can they explain why my repeated movements of the tailgate can make the display work again. This is a considerable safety issue as it's extremely difficult to back up the vehicle if you can't see behind/below the tailgate. Mirrors are not enough; safe backing requires the use of the rear view camera.Read more
Incident date: Sep 10, 2025
While driving down the road the lower passenger side rear door garnish flew off the truck and went flying out of the wheel well.
Incident date: Sep 26, 2025
RVC rearview camera is not functioning.
Incident date: Sep 1, 2025
The collision breaking will fire off automatically in situations where you’re going around a curve and there’s a car coming in the opposite direction. The truck will see the other car and slam on the brakes even though everybody’s in the correct lane it’s terribly dangerous because it basica
... lly is brake checking people who are behind you. There’s no rhyme or reason to it. It does not always do it. It just does it sometimes You can turn the system off, but you have to do that every single time that you turned the car on and it’s I’m sure caused many wrecks at this point.Read more
Incident date: Sep 1, 2025
The collision breaking will fire off automatically in situations where you’re going around a curve and there’s a car coming in the opposite direction. The truck will see the other car and slam on the brakes even though everybody’s in the correct lane it’s terribly dangerous because it basica
... lly is brake checking people who are behind you. There’s no rhyme or reason to it. It does not always do it. It just does it sometimes You can turn the system off, but you have to do that every single time that you turned the car on and it’s I’m sure caused many wrecks at this point.Read more
Incident date: Aug 1, 2024
I was leaving a place of business crossing a four lane undivided road legally to make a left turn. There was an oncoming car (at an unknown speed) in the lane I was crossing approaching rapidly. I just needed to accelerate lightly to be clear. The collision braking system activated before I could c
... lear. The driver was headed straight for me with a broadside collision imminent. He swerved at the last minute and avoided me by heading into the oncoming traffic lane ( no oncoming cars were present). Results could have been ugly. I have to manually turn that feature off every time I start the vehicle, unless you can have it disabled for me. I do not want my vehicle making decision which I cannot control. Thank you for addressing this matter and a response would be appreciated.Read more
Incident date: Aug 1, 2024
I was leaving a place of business crossing a four lane undivided road legally to make a left turn. There was an oncoming car (at an unknown speed) in the lane I was crossing approaching rapidly. I just needed to accelerate lightly to be clear. The collision braking system activated before I could c
... lear. The driver was headed straight for me with a broadside collision imminent. He swerved at the last minute and avoided me by heading into the oncoming traffic lane ( no oncoming cars were present). Results could have been ugly. I have to manually turn that feature off every time I start the vehicle, unless you can have it disabled for me. I do not want my vehicle making decision which I cannot control. Thank you for addressing this matter and a response would be appreciated.Read more
Incident date: Aug 5, 2025
The automatic high beam system is terrible. It is too sensitive so the beams flash hi/low on and off. Even a small road reflector on a dark empty road will force it back to low beam. Other cars I own with this type system work much better. It’s a safety hazard because auto hi-beam is on by default
... and you can’t count on it providing the correct amount of lighting when on dark roads, plus it annoys oncoming drivers because of the constant flashing.Read more
Incident date: Aug 5, 2025
The automatic high beam system is terrible. It is too sensitive so the beams flash hi/low on and off. Even a small road reflector on a dark empty road will force it back to low beam. Other cars I own with this type system work much better. It’s a safety hazard because auto hi-beam is on by default
... and you can’t count on it providing the correct amount of lighting when on dark roads, plus it annoys oncoming drivers because of the constant flashing.Read more
Incident date: May 3, 2025
Inner tie rods unnaturally worn. Steering was loose. Internal play in the rack Steering Gearbox, Electric Power Steering needed replacement Honda stated this was similar to manufacturing problems they had with Civics but that Ridgeline was not part of the recall. Issue was fixed by Honda but at my c
... ost.Read more
Incident date: Jul 20, 2025
The auto high beam system on my 2023 Honda Ridgeline frequently malfunctions. It prematurely dims the high beams when approaching reflective road signs or street lighting, even with no oncoming traffic present. More concerning, the system immediately reactivates high beams afterward — sometimes di
... rectly into the eyes of oncoming drivers, creating a blinding hazard. This behavior has occurred multiple times during rural and suburban nighttime driving. Honda offers no way to adjust the system’s sensitivity, even the one in the dask computer dont help and dealerships confirm that no fix or update is currently available. The system appears to be functioning “as designed,” but the result is erratic and unpredictable headlight behavior that undermines safety. I am submitting this report to document repeated false activations and to support investigation or revision of this feature.Read more
Incident date: May 22, 2025
Engine knock noticed right after oil change, prominent metal on metal sound under load, it’s more pronounced and easier to hear at low speeds. The vehicle only has 34,000 miles and 2 years old. Took to Honda Dealership in Staunton VA(Valley CMA Honda) and they are still diagnosing(for 4 weeks now)
... but told me so far that it’s coming from the location where oil pan is and main bearing. So it’s very likely a serious engine issue. Very disappointing and frustrating situation that vehicle is only 2 years old with 34,000 miles and already having a serious engine issue.Read more
Incident date: Mar 3, 2025
The contact owns a 2023 Honda Ridgeline. The contact stated that while driving up a slope at various speeds, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The brake warning light illuminated. In addition, the contact stated that on several occasions
... while driving at an undisclosed speed, the vehicle would fail to decelerate as intended while the brake pedal was depressed. The failure occurred on two occasions, where on the first occasion, it almost crashed into the residence. On the most recent occasion, the contact stated that the vehicle had shuddered before independently jolting and crashing into a church building before coming to a stop. No injuries were sustained. No medical attention was sought. A police report was not filed. The air bags did not deploy. The vehicle was taken to a local dealer on several occasions, where it was diagnosed however was unable to replicate the failure. The vehicle was not repaired. Upon further investigation, the insurance provider related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 11,900.Read more
Crash
Incident date: May 1, 2025
See attached document for complaint.
Incident date: May 1, 2025
See attached document for complaint.
Incident date: May 21, 2025
I have taken my car to the dealership of three separate occasions with respect to the Automatic High Beam Option which at best works inconsistently on the back rural roads where I live. They adjusted this option on two occasions, and the service advisor took my vehicle home - driving it at night. I
... n his words, he indicated, "Given the technology within this vehicle, we did the best we could." I know for a fact the automatic high beam option technology exists as I have another vehicle with the same option that works flawlessly and as intended; a 2024 Subaru Forester. In multiple correspondences with Honda's Customer Service Division, they stated, "At this time, the trained technicians at Middletown Honda have confirmed that your vehicle is operating as designed. We truly regret that the outcome does not meet your expectations, and we want to assure you that your dissatisfaction has been noted on our end." Clearly, and I understand, that for this issue to be resolved, a recall of this vehicle specific to this issue would have to take place. I have read on numerosu blogs and Honda Forums that this is and has been an issue with this current model dating back to the 2020 model, as owners of the models predating this year did not find this option as an issue. So, clearly something in the engineering of this option post 2020 changed. As I had indicated to both Honda's Customer Service and the dealership personnel I have spoken to, I will no longer utilize this option as it is dangerous and will, on the rural roads I drive on, cause a vehicular accident.Read more
Incident date: May 5, 2025
I have a 2023 Honda Ridgeline RTE excellent condition! Driver side headlight has moisture in it. There is a bulletin from Honda TSB23–024 titled moisture in headlight with a date of 3/3/2023. It involves the ridgeline 2017–2023. The summary says “moisture in the headlights. The headlight seal
... may become damaged from a miss adjusted Hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight. Replace the headlight(s) with moisture condensation buildup and readjust the hood stoppers.” I called Honda Eastgate at 513-528-8000. They stated it was not a recall and that it would be an out-of-pocket cost. They want to charge a diagnostic fee of $250.00 and then charge to replace the headlight. I asked them if having moisture in the headlight would be a safety problem and they said yes if the light went out. Why in the world is this not a recall. I feel Honda is responsible for this and there should be no charge to the customer. I want to know who else I need to report this to, to have this become a recall, please help me with this problem. I can be reached at [XXX] [XXX] [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 31, 2025
Automatic headlights malfunction causing the high beams to activate when cars are ahead or deactivate when lights reflect off of street signs. This causes road rage by other Drivers who think the Owner is deliberately blinding them with the high beams. Also with the constant changing between low a
... nd high it causes hazards when driving due to inconsistent lighting on the roadway ahead. This condition has been present since purchase in Dec 2022.Read more
Incident date: Mar 20, 2025
Became aware of a rattle/clunk from right rear area of truck. Tried to find loose item like trailer hitch or item in cargo area but even with everything taken out noise continued. Finally got under the truck’s rear area and started pushing/pulling on things. Immediately found completely missing bo
... lt and rubber cush on right-hand sway bar mount clamp. Sway bar was unanchored and moved freely, banging parts on the rear brake and bearing area. I have photos and video. One bolt still present in clamp: removed that bolt (very easily) and discovered NO thread lock or lock washer. This bolt spun out freely by hand. No lock-tite nor lock washers on left-hand side either. Honda parts sold me a rubber cush and I replaced all bolts INCLUDING thread lock this time. On driving, noticed IMMEDIATELY more stability and far less “head-toss” on normal smooth highway. And no more clunk.Read more
Incident date: Dec 12, 2023
I own a 2023 Honda Ridgeline RTL-E The Auto High-Beam Headlights do not work. It barely worked the first week, but since then it has not worked. I've had it into the dealer, they say nothing is wrong. Reports online show this is a common issue with Honda Ridgelines since 2020 and has not been addr
... essed.Read more
Incident date: Feb 21, 2025
While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue.
... Also the transmission while driving at slow speeds shutters and vibrates. Also the lane keeping feature tries to pulled us off the road while driving at slower speeds.Read more
Incident date: Feb 21, 2025
While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue.
... Also the transmission while driving at slow speeds shutters and vibrates. Also the lane keeping feature tries to pulled us off the road while driving at slower speeds.Read more
Incident date: Feb 21, 2025
While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue.
... Also the transmission while driving at slow speeds shutters and vibrates. Also the lane keeping feature tries to pulled us off the road while driving at slower speeds.Read more
Incident date: Jan 16, 2025
Inner door handles on the driver and passenger side front doors intermittently get stuck and require me to hit the unlock button to operate or require significant force to pull open hindering safe egress. Problem was reproduced by service technician and advisor when picking up vehicle from an appoin
... tment on [XXX]. No warning lights were received. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Oct 25, 2023
My name is [XXX] , and my wife and I own a 2023 Honda Ridgeline that we purchased in October 2023. The automatic headlight dimming function has not worked properly since purchasing. The automatic function is very erratic. The lights will not automatically brighten when on a really dark road, and at
... times have switched to high beam within 100 feet of meeting another vehicle and remain bright. The function also switches from bright to dim very frequently when driving down the road and no other vehicles around. The lights also switch erratically when going past a road sign, reflector pole, lights at a house you may be passing, etc. My big concern is the lights switching to high beam while approaching another vehicle. I can't count the times this has happened. I have taken our Ridgeline back to Gary Force Honda in Bowling Green, Kentucky where we purchased it. The service advisor that assisted us stated that Honda knows of the problem, however, there is no fix. I inquired about a safety recall for this problem and the gentleman acted as though it was no big deal. It probable isn't a big deal until a deadly accident occurs because of a malfunctioning system. I even mentioned that I expect more especially when you spend $48,000 for a vehicle. Again, the service advisor acted as though his hands are tied. Needless to say, we left the dealership with the same problem that took us in. Attached is a picture taken at approximately 1830 hrs on [XXX] on our isolated road with no street lights, street signs or anything to cause a problem. As you will see, the lights will not switch to bright on this dark road. Please help!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 15, 2025
The automatic headlight dimming is extremely unreliable and often dims just when approaching illuminated speed limit signs, or puts high beams ON when approaching another vehicle at night. Bad sensor I think.
Incident date: Apr 20, 2023
The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving invol
... ving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." The only message is the illuminated green engine idle stop light that activates when the engine is stopped.Read more
Incident date: Apr 20, 2023
The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving invol
... ving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." The only message is the illuminated green engine idle stop light that activates when the engine is stopped.Read more
Incident date: Apr 20, 2023
The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving invol
... ving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating "as designed." The only message is the illuminated green engine idle stop light that activates when the engine is stopped.Read more
Incident date: Dec 9, 2024
The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating “stop driving when safe, transmission issue, see manual” I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current cor
... rection. Honda has had 2 attempts to repair. Driving under these conditions is unsafe for traffic and road conditions. Honda states no drive ability issues. I was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. Issue started 12/9/2024.Read more
Incident date: Dec 16, 2024
Automatic high beam function puts high beam on with oncoming vehicles, but not when no oncoming traffic. Dealership cannot identify problem.
Incident date: Mar 1, 2024
I have been getting recall notices and each time I've called (beginning of the recall and just now dec 11th) My Honda location has told me Honda has not released the the parts yet another notice will be sent to advise when they will be available for repair. This is very frustrating as I have time
... now for the repair to be done and I'm not always available for this process , so nothing has been on a timely manner as this has been ongoing for months and months now. I've not had any accidents YET!Read more
Incident date: Feb 25, 2023
After driving on an interstate or four lane road for a while (cold weather) when I pull off an exit and start to accelerate the truck has no power and the check engine light is on. The dealer tells me that the engine goes into a safety mode so that it is not doing any damage to the engine. I have to
... safely pull over and shut truck off and it must reset computer. My problem is you do not know there is no power until you pull out on the road that may have 55 mph traffic coming and there is no power to accelerate. I have had this happen four- five times and had in for repairs three time hoping truck is fixed. Dealer says they have adjusted something. First happen 2/2023 after having truck for a few weeks.Read more
Incident date: Dec 3, 2024
Driving down the highway at 70MPH and the sunroof randomly explodes and glass falls all over me. There was nothing wrong with the window at the time of failure and to my knowledge nothing made contact to cause this. This is extremely dangerous. I have searched forums online and found this it a regu
... larly occurring incident. Honda should be responsible to repair/replace faulty sunroofRead more
Showing 50 of 147 complaints.