2016 FORD TRANSIT CONNECT

10 recalls, 146 complaints - 140 TSBs - 5/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more

Consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more

1,456,417 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Consequence

An unlatched door can open while driving, increasing the risk of injury.

Remedy

Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

112,225 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more

2,925,968 vehicles affected

Manufacturer: Ford Motor Company

VISIBILITY:WINDSHIELD

Defect Description

Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.

Consequence

During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

Remedy

Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

39,720 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

192,080 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 ... Read more

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to... Read more

2,147,323 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS:FRONT

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

Consequence

In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

Remedy

Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

1,616 vehicles affected

Manufacturer: Ford Motor Company

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the ... Read more

Consequence

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

5,088 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the ... Read more

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

2,046,297 vehicles affected

Manufacturer: Ford Motor Company

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safe... Read more

Consequence

If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.

Remedy

Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 16C10.

1,895 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

146 total complaints 5 crashes 1 fires 8 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	17
POWER TRAIN	17
ENGINE	14
UNKNOWN OR OTHER	13
VEHICLE SPEED CONTROL	10
STEERING	10
STRUCTURE:BODY	9
SERVICE BRAKES	6
VISIBILITY/WIPER	6
VISIBILITY:WINDSHIELD	5

Incident date: Jul 6, 2026

Vehicle brought to Ocean Honda, Weymouth MA with complaint that HVAC system underperforming. Customer asked to replace condensor under warrany but Honda required full diagnostic ($135). Honda disclosed that 2/3 HVAC system had leaks, and known issues. Honda has a known issue with faulty and leaking ... Read more

Incident date: Jul 6, 2026

Incident date: Oct 10, 2024

The vehicle is a 2015 Toyota Sequoia with the 5.7L V8 engine and approximately 192,632 miles. The vehicle developed an abnormal internal engine/timing noise, especially when warm. An authorized Toyota dealer inspected the vehicle and diagnosed an internal engine/timing-related condition involving ti... Read more

Incident date: Jan 15, 2025

The contact owns a 2018 Ford Expedition. The contact stated that while driving at 45 MPH, another vehicle drove through a stop sign, causing the contact to T-bone the other vehicle, causing damage to the front end of the vehicle. The contact stated that no air bags did not deploy in his vehicle. The... Read more

Crash 1 injured

Incident date: Feb 2, 2026

Within the last 20,000 miles this car has, and is now, been at the dealership 3xs for sudden lifter/camshaft failure. This last time almost caused an accident. One time the check engine light never even came on, two other times it came on as the car started slowing and shaking, so no notice as to wh... Read more

Incident date: Feb 2, 2026

My starter failed while out shopping. No issues starting the car departing from my home, but would not start in the store parking lot. My mechanic did not provide the broken part for inspection however everyone commented that is was very unusual for it to fail as I only have roughly 25,000 miles on ... Read more

Incident date: Oct 29, 2025

Automatic Emergency Braking, Forward Collision Warning, and Lane Departure Warning systems stopped working simultaneously without warning. Upon further investigation, failure of the forward-facing camera is the likely root cause. Based on conversations in internet discussion forums [XXX] , [XXX] ),... Read more

Incident date: Oct 29, 2025

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st... Read more

Incident date: Oct 29, 2025

The stereo amplifier emits a god awful, deafening static noise soon after start my car, so I can't listen to the radio, hear or talk to anyone. This has been going on for months and hasn't let up. It's very expensive for the honda dealer to fix, that I cannot afford right now, because they have to ... Read more

Incident date: Nov 14, 2025

The contact owns a 2015 Mercedes-Benz GLA250. While the contact's daughter was driving at an undisclosed speed, the rear suspension collapsed. The contact stated that when the failure occurred, the vehicle swerved into the next lane. The contact stated that there were no other vehicles nearby during... Read more

Incident date: Sep 4, 2025

The ABS system continuously dings and the cruise control will not work and shuts itself off due to recalled defective part. Waiting for new recall part!!!!!!! Why was a recall issued with no part to fix??? Make them get their act together. This is dangerous and maddening to listen to constant bell ... Read more

Incident date: Sep 4, 2025

This truck was parked in the driveway for at least 24 hours. The battery was dead, so my fiancé got the jumper box out of the truck and popped the hood. After he lifted the hood, he got one of the clamps on the battery when the truck started to roll forward. He couldn’t get out in enough time and... Read more

Crash 1 injured

Incident date: Aug 29, 2025

I am writing to you today regarding a persistent issue I'm experiencing with my 2017 Kia Forte. On several occasions, while driving at various speeds and coming to a stop, the vehicle has stalled. Each time, I was able to restart the vehicle after the stall. I took the car to an independent mechani... Read more

Incident date: Jul 18, 2025

When trying to accelerate from a full stop the car is not accelerating when pressing the gas pedal. It happened at a stop light, I pressed the gas, the car went nowhere, pressed the gas harder until gas pedal was floored and then the car accelerates forward very quickly. Also happened when i was mak... Read more

Incident date: Mar 18, 2025

I am submitting this complaint regarding a complete loss of power steering on my 2014 Ford Fusion. The issue occurred without warning and was accompanied by multiple dashboard alerts including: “Steering Loss – Stop Safely” “Service AdvanceTrac” “Hill Start Assist Not Available” Th... Read more

Incident date: May 7, 2025

The horn has failed and been replaced 2 times after purchasing from brand-new. It has failed again but the vehicle is now out of warranty.

Incident date: Dec 18, 2024

Driving down the highway my abs and traction control lit up then it said front collision sensor malfunction and system fault.

Incident date: Oct 10, 2024

Driving approx. 70 miles/hr. And I lost power steering!!

Incident date: Oct 10, 2024

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated ... Read more

Incident date: Jul 24, 2024

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS module failure warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be rep... Read more

Incident date: May 14, 2024

About 30 minutes after driving at low/ moderate speeds, the emergency automatic braking system and five other braking systems failed while the vehicle was in motion. Parking brake was used but nothing worked until the car was in neutral and came to a natural stop. Almost caused an accident.

Incident date: May 8, 2024

I had begun to notice a slight shimmy at highway speed for a few days, but it wasn't pronounced enough to cause concern, especially since the weather was very windy and already subjecting the car to heavy crosswinds. On Monday, [XXX], the shimmy became suddenly more pronounced, so I pulled off the h... Read more

Incident date: Apr 18, 2024

My brand new 2023 Kia Forte LXS (Koa the Kia)'s lower right control arm is completely broken, the rack & pinion inner tie rod end is bent, as well has damage to bottom coverage panel, right side rims scratches and scratched under bumper paint from collapse. In March of 2024, the vehicle completely c... Read more

Incident date: Apr 23, 2024

Acura MDX 2016 SH-AWD with 113366 miles diagnosis according to warning lights. DTC test certification codes: P0301 Misfire No. 1 cylinder P0306 Misfire No. 6 cylinder P0300 Random Misfire P0420 Catalyst System efficiency below threshold B1 Recommendation was that the Catalytic converter be replaced.... Read more

Incident date: Jan 6, 2024

See attached document for complaint

Incident date: Jan 6, 2024

My engine has killed 3 times while in motion but coming to a stop. I get an alert that the coolant temp is too hot and the engine immediately shuts off while everything else (radio, lights, etc.) remains on. After I put the vehicle in park and shut it off, I'm able to restart it right away and the c... Read more

Incident date: Jan 6, 2024

See attached document for complaint

Incident date: Aug 18, 2021

Dec. 16 2023 / 2022 Hyundai Santa Cruz(Daily Driver) VEHICLE SAFETY CONCERNS / DANGEROUS DRIVING SAFETY ISSUES INCREASED RISK OF CRASH (HIGHWAY) Transmission: Problems started Dec. 11,2023 Monday Having trouble gaining any speed. The engine revving when getting on freeway when practicing normal fu... Read more

Incident date: Aug 18, 2021

Tesla vehicles autopilot. I know you already have a situation with Tesla over the basic Autopilot. My safety report is about red lights and stop signs. Tesla reserves this feature for their FSD package. While basic and enhanced AP cannot identify red lights or stop signs. For the basic AP, I su... Read more

Incident date: Aug 18, 2021

Incident date: Dec 12, 2023

Steering wheel sticks and will not turn or adjust until forcefully manipulated , then snaps sharply causing a change in direction of the vehicle. Dangerous to our family while driving.

Incident date: Jan 1, 2020

1. The vehicle displayed the Rear Cross Traffic Alert (RCTA) warning light along with the Blind Spot Monitoring (BSM) warning light on the dash board. The vehicle was brought to Toyota of Ann Arbor for an inspection. After inspecting the vehicle, Toyota of Ann Arbor reported that road debris (snow, ... Read more

Incident date: Jan 1, 2020

Vehicle has less than 130k miles and will abruptly downshift while driving. Dealer says it’s not part of recall however I see that this issue is associated with f150 of my year. I’m afraid this can cause an accident however I’m being told that at times a leaf in the road can cause this to h... Read more

Incident date: Aug 12, 2023

I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has ... Read more

Incident date: Aug 12, 2023

The automatic start/stop function (ISG) stopped functioning. The light turned from green to amber and flashes intermittently. When the light is flashing the vehicle has a loss of power. On 8/28/23 I was accelerating to get on the interstate. Suddenly the speedometer dropped from 40 mph to 24 mph. I ... Read more

Incident date: Aug 12, 2023

Incident date: Sep 4, 2023

The contact owns a 2012 Ford Fusion. The contact stated while driving 60 MPH, he noticed that the steering wheel was not operating as needed. The contact stated that as he slowed down, the steering wheel became significantly difficult to steer. The steering failure warning light was illuminated. The... Read more

Incident date: Aug 22, 2023

Rackin pinion, does not through engine light when issues arise, jerking, Lumbar in drivers set stop working, 120v outlet came out, water in back lumanis lamps, radio and all dash components do things on its own.

Incident date: Aug 21, 2023

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle lost power steering functionality and the vehicle was difficulty to steer. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to an independent mechanic where it was... Read more

Incident date: Mar 30, 2023

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was designed with the START/STOP feature; however, the feature was inoperable. Additionally, the contact stated while driving at various speeds, the vehicle sputtered. There was no warning light illuminated. The contact stated th... Read more

Incident date: Jun 1, 2022

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During ... Read more

Crash 1 injured

Incident date: Jun 1, 2022

Crash 1 injured

Incident date: Jan 24, 2023

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, she heard a ticking noise coming from the engine. The check engine warning light was illuminated. The contact stated that she was advised by the mechanic to check a site called Bumpers and it produced ... Read more

Incident date: Jan 24, 2023

My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safet... Read more

Incident date: Jul 9, 2022

The ABS control/hydraulic unit failed over a period of months. At first I thought it was a master cylinder issue and replaced that but it did not cure the problem. My wife had an issue several times where she thought the transmission was acting up but I could not replicate it, until the brakes reall... Read more

Incident date: Oct 24, 2022

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undetermined speed, the ABS, stability control, and traction control warning lights illuminated. There was an abnormal dinging sound detected. The brakes, power steering and speedometer became inoperable. The v... Read more

Incident date: Oct 24, 2022

Incident date: Nov 3, 2022

The contact owns a 2016 Ford Transit Connect. The contact stated while driving at 20 MPH and coming to a complete stop, the brake pedal was depressed and the vehicle stopped. However, as he released the brake pedal to drive from the complete stop, the vehicle failed to move. The contact depressed th... Read more

Incident date: Nov 3, 2022

Showing 50 of 146 complaints.

NHTSA Safety Ratings, 2016 FORD TRANSIT CONNECT

2016 Ford Transit Connect Wagon FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2016 FORD TRANSIT CONNECT

140 manufacturer communications from 85 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	30
350000 EQUIPMENT	22
060000 ENGINE (PWS)	8
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	6
118000 ELECTRICAL SYSTEM:SOFTWARE	6
356000 EQUIPMENT ADAPTIVE/MOBILITY	5
353000 EQUIPMENT:ELECTRICAL	5
060000 ENGINE AND ENGINE COOLING	5

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

131000 VISIBILITY:WINDSHIELD

Certain 2015-2016 Model Year Transit Connect Vehicles ;Windshield Glass Reseal In some of the affected vehicles, portions of the windshield may have inadequately adhered to the vehicle. Affected vehicles could experience increased wind nois

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

220000 SEATS

This article supersedes TSB 20-2047 to update the model years affected. Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold o

350000 EQUIPMENT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning (HVAC) case allowing w

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

060000 ENGINE AND ENGINE COOLING

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

100000 POWER TRAIN

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

130000 VISIBILITY

Panoramic roof panel blind inoperative, buckled and/or stuck

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

110000 ELECTRICAL SYSTEM

Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction

110000 ELECTRICAL SYSTEM

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

980000 UNKNOWN OR OTHER

051120 PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE

Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in nee

202000 WHEELS:HUBCAP/COVER

220000 SEATS

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module

110000 ELECTRICAL SYSTEM

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t

110000 ELECTRICAL SYSTEM

Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however

350000 EQUIPMENT

Some 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stor

110000 ELECTRICAL SYSTEM

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

222000 SEATS:MID/REAR ASSEMBLY

This article supersedes TSB 18-2084 to update the Service Procedure. Some 2013-2018 Transit Connect vehicles built on 1-Jan-2013 and through 5-Jan-2018 may exhibit a condition where either section of the second row seat is stuck or difficul

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

Some 2013-2016 Escape and 2016 Focus, Transit and Transit Connect vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets, select AM/FM presets and/or erratic preset button op

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

350000 EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

110000 ELECTRICAL SYSTEM

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

222000 SEATS:MID/REAR ASSEMBLY

Some 2013-2018 Transit Connect vehicles built on 9-Jan-2013 and through 5-Jan-2018 may exhibit a condition where the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable in need of adjustm

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

353000 EQUIPMENT:ELECTRICAL

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

353000 EQUIPMENT:ELECTRICAL

118000 ELECTRICAL SYSTEM:SOFTWARE

353000 EQUIPMENT:ELECTRICAL

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

350000 EQUIPMENT

353000 EQUIPMENT:ELECTRICAL

110000 ELECTRICAL SYSTEM

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

110000 ELECTRICAL SYSTEM

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

356000 EQUIPMENT ADAPTIVE/MOBILITY

Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'

110000 ELECTRICAL SYSTEM

For 2014-2017 Transit Connect Vehicles with a Taxi Conversion there is a 12-Pin block connector available for connecting the taxi spot lights to the main body harness. Service Part Number GU2Z-14S411-JA.

120000 LIGHTING (PWS)

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN T

356000 EQUIPMENT ADAPTIVE/MOBILITY

CERTAIN 2016-2017 MODEL YEAR TRANSIT CONNECT - FLOOR MATS INCOMPATIBLE WITH VINYL FLOOR.

350000 EQUIPMENT

SOME 2013-2017 TRANSIT CONNECT VEHICLES BUILT ON OR BEFORE 13-JAN-2017 MAY REQUIRE REPLACEMENT OF THE PANORAMIC ROOF SHADE. WHEN INSTALLING THE NEW ROOF SHADE THE WIRE HARNESS CONNECTOR FOR THE ROOF SHADE MODULE MAY NEED TO BE EXTENDED IN O

102300 POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A ME

350000 EQUIPMENT

REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO

356000 EQUIPMENT ADAPTIVE/MOBILITY

2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK

060000 ENGINE (PWS)

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SOME 2014-2017 TRANSIT CONNECT VEHICLES, MAY EXHIBIT A CONDITION THAT CAUSES THE BATTERY TO DISCHARGE. IF NORMAL BATTERY DRAIN DIAGNOSIS LEADS TO NO ISSUES, IT MAY BE CAUSED BY THE APPROACH LIGHTS ILLUMINATING EVERY TIME THE BODY CONTROL MO

060000 ENGINE (PWS)

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL

122000 EXTERIOR LIGHTING:FOG LIGHTS

SOME 2014-2017 TRANSIT CONNECT VEHICLES ARE EQUIPPED WITH CORNERING LAMPS. THE CORNERING LAMPS SHARE THE SAME BULB AS THE FOG LAMPS AND ILLUMINATE WHEN THE VEHICLE SPEED IS LESS THAN 25 MPH AND THE BODY CONTROL MODULE (BCM) RECEIVES A REQUE

350000 EQUIPMENT

SOME 2014-2017 TRANSIT CONNECT VEHICLES MAY EXHIBIT AN INOPERATIVE LOW BEAM HEADLAMP BULB(S) DUE TO HEAT DAMAGE AT THE BULB CONNECTOR. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

060000 ENGINE (PWS)

SOME 2014-2016 TRANSIT CONNECT VEHICLES EQUIPPED WITH THE 2.5L ENGINE MAY EXHIBIT A CONSTANT OR INTERMITTENT ILLUMINATED MIL WITH VARIOUS DRIVABILITY ISSUES AND ONE OR MORE OF THE FOLLOWING DTCS: P0010, P0103, P0104, P0122, P0131, P0135, P0

060000 ENGINE (PWS)

ON 2016 TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.5L FLEX FUEL VEHICLE (FFV) ENGINE THE PARTS CATALOG IS BEING UPDATED TO CORRECTLY IDENTIFY THE FUEL FILLER NECK. THE 2.5L ENGINES CAN HAVE AN FFV OR NON-FFV FUEL FILLER NECK. IF THE ORIGINA

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FORD TRANSIT CONNECT - All Years Overview

Complete safety history for the FORD TRANSIT CONNECT across all model years (2010, 2022).

76 Total Recalls

746 Total Complaints

0 Investigations

40 Reported Crashes

13 Reported Fires

0 Reported Deaths

FORD TRANSIT CONNECT - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	0	1	View
2022	1	10	View
2021	4	14	View
2020	8	41	View
2019	8	72	View
2018	6	32	View
2017	6	33	View
2016 (current)	10	146
2015	10	79	View
2014	15	159	View
2013	4	38	View
2012	1	35	View
2011	1	30	View
2010	2	56	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 FORD TRANSIT CONNECT

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 FORD TRANSIT CONNECT

Safety Technology

Technical Service Bulletins, 2016 FORD TRANSIT CONNECT

Most Affected Components

FORD TRANSIT CONNECT - All Years Overview

FORD TRANSIT CONNECT - Year by Year

Other FORD Models