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NHTSA Campaign 21V376000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Issued by Ford Motor Company · Reported May 24, 2021 · 192,080 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Vehicles affected by this recall

Make Model Year Units
FORD TRANSIT CONNECT 2013 192,080
FORD TRANSIT CONNECT 2014 192,080
FORD TRANSIT CONNECT 2015 192,080
FORD TRANSIT CONNECT 2016 192,080
FORD TRANSIT CONNECT 2017 192,080
FORD TRANSIT CONNECT 2018 192,080
FORD TRANSIT CONNECT 2019 192,080
FORD TRANSIT CONNECT 2020 192,080
FORD TRANSIT CONNECT 2021 192,080

Source: NHTSA Campaign 21V376000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.