2014 FORD FOCUS Recalls, Complaints & Safety

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an Auto Zone, but no diagnostic trouble code was found, and there was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 107,500.

My 2014 Ford Focus with approximately 145,000 miles is experiencing a failure of the Transmission Control Module (TCM). The vehicle hesitates, jerks, and has difficulty shifting, which creates a safety concern when driving in traffic. The issue was diagnosed by a dealership, and I was quoted approximately $1,800 for the TCM replacement. I contacted Ford for assistance, but they stated the vehicle is “outside of their programs” and refused to help, despite this being a widely known issue with Ford Focus transmissions. This defect affects the safe operation of the vehicle and should be investigated.

Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.

Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerShift DPS6 dual-clutch transmission defect affecting 2012–2016 Ford Focus vehicles. The hesitation and delayed engagement create a potential safety hazard when merging into traffic or attempting to accelerate normally, as the vehicle does not respond immediately to throttle input. The vehicle also appears to have electrical irregularities associated with the transmission control system, which may be related to the Transmission Control Module (TCM) failures previously reported in these vehicles. Although there are currently no open recalls associated with this VIN, the vehicle continues to exhibit transmission behavior that creates an unsafe driving condition. This complaint is being submitted so that the issue can be documented as part of the ongoing safety record regarding PowerShift transmission failures in these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened once each year in the past 2 years. I’d let the car sit for the weekend and then it would be fine to drive. Also related to this issue when the loud clicking noise comes from the Transmission while the car is off when I go to start the car it won’t turn over have to pump the gas pedal or put it in neutral and it will turn over. Also have had other dashboard messages a lot recently, but haven’t drove my car in 2 weeks as it’s unsafe as will stall up at stoplights. These include “Transmission overheated”. Brought it to Advanced Auto part to try getting codes to see what’s wrong, but all that would pop up on their reader was “Error”. Date below is when i received the first Transmission failure message. Happened again in May 2025, and now the car is undrivable as of February 10 2026. Video I’m attaching is the noise the transmission makes when the car is turned off with no keys in the ignition. Will not let me upload it. Can send it in an email when you respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was pulling onto the interstate when my car stop pulling an transmission went out I was in fear for my safety an others due to being on an interstate an couldn’t go into gear I finally got To the media or shoulder of the interstate to call for Help I was left stranded with high cost to get it to Ford Dealership in bowling green ky clutch kid 4,000$ to fix it I was in fear I was goin to get. Hit by a car it was scary

The transmission is over heating while driving and jerking back constantly once it hits mph on 3. It doesn’t drive properly because of the transmission.

Transmission Clutch Shudder -transmission Clutch . I took my vehicle in before it would have severe issues to the Ashland Ohio Ford dealer and they told me that there was nothing wrong with my vehicle. And now my vehicle is not drivable due to this recall parked. Please help me it would be a blessing!

Problems with dual clutch automatic transmission Ford Focus Class action lawsuit of 2013.

I am requesting an investigation into a vehicle I purchased on November 28, 2025, in a transaction conducted using the business name RideTime LLC. After taking possession of the vehicle, I noticed inconsistencies related to the title and odometer reading. I titled the vehicle on December 1, 2025, prior to full confirmation of these discrepancies. Subsequent investigation through Experian AutoCheck, consultation with the Virginia DMV, and inspection by a licensed mechanic revealed evidence consistent with title jumping and possible odometer tampering. Additionally, a mechanic identified indicators consistent with prior flood damage that were not disclosed at the time of sale. I acted in good faith and relied on representations made during the sale, including the use of the business name RideTime LLC. Once the discrepancies were confirmed, I immediately ceased any attempt to sell or transfer the vehicle and am reporting the matter for investigation and guidance on proper resolution.

The contact owns a 2014 Ford Focus. The contact stated that after refueling, the vehicle shook abnormally and stalled. The vehicle was restarted and driven to the residence. The contact referenced NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was taken to a dealer; however, the vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

Transmission has a shudder when shifting from first to second gear. The transmission exhibits a noticeable shudder during the transition from first to second gear, indicating potential issues that may need to be addressed. This shudder can affect the overall driving experience and should be inspected to ensure smooth and efficient gear shifts.

The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the vehicle jerked abnormally and was sluggish. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.

The contact owns a 2014 Ford Focus. Upon investigation, the contact found notifications of NHTSA Campaign Numbers: 18V735000 (FUEL SYSTEM, GASOLINE) and 20V331000 (LATCHES/LOCKS/LINKAGES) associated with the VIN. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The vehicle was shifted into neutral(N) and coasted to the side of the road. The check engine warning light illuminated. The contact waited for one to two hours before restarting the vehicle. The accelerator pedal was depressed at the same time while starting the vehicle. The vehicle was taken to the dealer; however, the contact was informed that the vehicle was serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) in 2019. The vehicle was not inspected, diagnosed, or repaired. The contact was the second owner of the vehicle and was unsure if the previous owner had repaired the vehicle under the recall. The contact searched on the NHTSA.gov website, and the website indicated that the recall was incomplete. The contact stated that the failure had become worse. The manufacturer was not made aware of the issue. The failure mileage was approximately 190,000.

10/02/23. Recall repair 14M02B was performed by blue Springs Ford, blue springs MO. Milage on car 96,028. Car has had normal oil change by same dealer. Car now at 107,000 miles only slightly over 10,000 miles in two years has same TMC issue but code now is P07A5. Diagnosed by same dealership and because 1st time replacement done. They are not obligated to fix again. I would agree except for the lack of miles put on Car since repair. Asking for another repair due to faulty parts.

While has had the transmission recall work done x 2 and was told by the mechanics that to recync “drive it like you stole it” when you can prior to the last recall fix in Feb and just had the cpv recall replacement done in February it was not driven a lot and I am in my late 60’s so I do not drive it like a teenager. During that recall repair they said I needed to replace the engine bolts ( I would think would be related due to the “drive it like you stole it” to resync the transmission but had to pay for out of pocket and found a transmission bolts also needed replaced that I wasn’t told by the ford service guy. Recently in driving it would thunk when stopping and pinched forward and had major excelleration delay when trying to turn in traffic causing safety issues. Shifting was erratic and would stay in like 1st or 2nd when should have been going to 3/4th gear.Took in to service at ford again as the wrench showed up on dash finally thinking it was the auto shift transmission to be told I had a complete computer failure to replace at my cost of approx $2400. Isn’t this part of what controls the sync in the transmission in the first place? Isn’t this part of what they should have done on the other recalls like the 18v-735 or should it not be covered as the reprogramming apparently failed and at some point destroyed the computer module system?

My power steering just suddenly stopped working

Here’s an overview of the transmission issues with the 2014 Ford Focus — and how many owners feel Ford Motor Company has repeatedly failed to properly fix them. 🔧 What’s wrong with the transmission The 2014 Focus (and many models 2012–2016) came with a dual-clutch automatic transmission system (PowerShift transmission). That system used “dry” clutches — rather than a traditional, fluid-cooled torque-converter — which turned out to be a flawed design in real-world use. Dry clutches tend to overheat, wear out prematurely, slip, and fail, especially under common driving conditions. [XXX] +2 [XXX] +2 As a result, owners of 2014 Focus vehicles reported a long list of recurring symptoms: rough or jerky shifting, shuddering when accelerating from a stop, slipping gears, delayed or harsh gear changes, grinding or clunking noises, hesitation before accelerating (especially dangerous when merging or pulling out), and in some cases failure to shift properly or unexpected behavior like popping out of gear. [XXX] + [XXX] m + [XXX] m +3 For many drivers, these issues didn’t appear once — but kept happening repeatedly. In some cases, transmission control modules (TCMs) were replaced; in others, clutch/seal assemblies were replaced. Yet—even after repairs—the problems often resurfaced. Ford Transmission Settlement +2 CarComplaints +2 Some complaints describe serious safety and reliability concerns: jerky or unpredictable acceleration or deceleration, failure to downshift when braking (in one complaint the car “lurch[ed] forward into intersections at red lights”), slipping unexpectedly — all of which pose danger to drivers, passengers, and others. [XXX] +2 ⚠️ Why many owners and lawsuits say there was a systemic defect According to class-action complaints, the problem isn’t just “bad luck” — it stems from fundamental design, manufacturing, and programming flaws in the PowerShift transmission. The dry- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2014 Ford Focus experienced a sudden failure of the DPS6 transmission. The vehicle shows trouble code P07A3 (Clutch A Stuck On). The car jerks violently when shifting, loses power, hesitates in traffic, and sometimes fails to engage gears properly. This creates a dangerous situation when merging, crossing intersections, or accelerating from a stop. Sport mode stopped working, and the transmission enters a failure state during driving. The problem puts my safety and the safety of others at risk because the vehicle does not respond consistently when accelerating. Multiple times the car lurched or delayed when I tried to pull into traffic. A dealership inspected the vehicle and confirmed the transmission problem, but refused assistance because the TCM warranty was marked “expired,” even though this is a known DPS6 defect that affects many 2012–2016 Focus vehicles. Ford customer service also refused escalation. A warning lamp (Check Engine) appeared, and the issue progressively got worse. The problem is reproducible at any time, and the vehicle is unsafe to drive.

I wish to file a complaint regarding my 2014 Ford Focus, which is experiencing transmission failures related to the known defective transmission system. Ford acknowledged widespread issues with this transmission in customer satisfaction program 14m02, which extended coverage for the transmission control module (tcm). The TCM module was replaced, under recall, in April 2025 and during that same visit at B & B Ford, Barnwell SC I was told that I needed to replace the Acutators and this would stop the car from shuddering during acceleration. This cost me $658.00 out of pocket. I noticed almost immediately that the car was still shuddering during acceleration and called B & B Ford back and I was told to drive it for 500 miles and then let them know if it continued. Due to an illness I did not drive the car that much but then in October 2025 I started noticing the shuttering again. I contacted B & B Ford again and they agreed to look at the car. NOW THEY ARE TELLING ME I NEED TO REPLACE THE CLUTCH/FORK SYSTEM AT A PRICE OF $3300.00 THAT I WILL HAVE TO PAY FOR. I have filed a complaint, a lot of good that will do me, with Ford. They are fully aware of systemic failures in the transmission. Safety hazard: transmission hesitation, shuddering, and sudden loss of power create dangerous driving conditions, especially when merging or crossing intersections. Unfair limitation of remedy: the expiration of 14m02 leaves owners like me with out of pocket expenses that are outrageous. And again I will say - FORD KNOWS ABOUT THESE ISSUES AND WILL NOT DO ANYTHING ABOUT THEM!!!!!!!!!!!!!!!! THIS IS A MANUFACTURERS DEFECT. I am requesting that an inquiry be made into this matter immediately and that Ford make a recall that covers the issues that I am having along with many other Ford Focus owners. Take responsibility for the defect in this car

2014 Ford Focus SE with PowerShift automatic transmission. Transmission Control Module (TCM) failed, causing vehicle to lose power while driving. Ford confirmed VIN not covered under Customer Satisfaction Program 14M02 despite identical issue and safety risk. Requesting investigation and expansion of TCM coverage. Ford is stating that this was never attached to my vin number although it is an identical issue

The check engine light comes on; check and advise. The Ford dealer performed an EEC test, retrieved codes P1674 and P0122, tested the system, and found the wiring harness rubbing at the intake manifold. They disassembled to gain access, repaired the wiring harness at the engine, wrapped and re-routed the harness, cleaned all codes, and retested. It passed the road test and was OK, but the dealer charged me for this harness repair, and I found that this exact issue was subject to a Ford Motor Company safety recall (Recall 14S17 / NHTSA Recall 14V-495) concerning the engine wiring harness.

During acceleration there is a hesitation. With the Transmission almost like the car was put into neutral. The accelerator needs to be fluttered to get it to respond. This has happened several times pulling into traffic. This last time it happened the notice came on stating that the Transmission is over heating. Pulled over to let it cool down. I notice recalls for this problem but my car is not listed. This happens at different speeds Any help would be appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Actuator motor went out. Transmission was eligible to be replaced in 2020 however due to Covid they “could not get the parts” and the vehicle became too old for replacement. The transmissions and gear boxes on this module has been plagued with failures, and Ford needs to remove the mileage and year limitations to fix them. I ended up paying over $900 and then traded the vehicle in so that I wouldn’t have to spend more on a faulty transmission.

My car was experiencing: Shuddering or jerking during acceleration from a stop, most noticeable in traffic; Rough or delayed gear shifting, especially between first and second gear; Sudden loss of drive or delays before the car engages in drive or reverse, et cetera. It was in essence having every symptom that your agency has required ford to fix in their 2014 Focus,a car that I have as well; however, not sure why my car wasn't listed in recall because it has identical issues. For cost saving purposes, I replaced the actuators myself, and asked Ford if they could do the reprogramming for me, which is required after replacement, and they will not do so without an exorbitant costs.

I just bought my focus from CarMax and it shudders when I pull out. It makes me feel like the car will stall.

Order of Events · [XXX]: Vehicle shut down mid-drive, displaying “Parking Brake Fault Service Required.” Required tow ($100). · September 27, 2025: Firestone Complete Auto Care diagnosed the issue as transmission-related. Paid $48.13 for diagnostic (receipt attached). · September 27, 2025: Contacted Green Ford in Greensboro, NC (Service Advisor Josh Oldham). VIN was entered in Ford’s database, which showed no outstanding field service actions. I showed them a recall letter for the exact issue at hand (replacement of Transmission Control Module). My recall letter was dismissed as invalid despite being in hand. Vehicle towed to dealer ($120). · September 29, 2025: Spent over 1 hour 19 minutes with Ford Customer Relationship Center, providing the recall number (14M02). Ford agent ultimately stated the recall could not be honored. · September 30 – October 1, 2025: Dealer confirmed by text and phone that their management refused to apply the recall or cover repairs. VIN Discrepancy The core of this dispute is a direct contradiction between Ford’s official communications and Ford’s internal VIN database. Customer Satisfaction Program Letter (14M02): - VIN listed as covered under recall/extended warranty. - Coverage extended through June 2025. - Sent directly by Ford in August 2023. Ford Vehicle Information / Warranty Report (via Green Ford, 9/27/2025): - Same VIN entered into Ford’s system. - Shows 'No Outstanding Field Service Actions.' - Dealer therefore refused to honor recall despite letter. Before all of this happened I had no issues with the vehicle since purchase, and so when I received the letter I kept it but did not need to utilize it. Now Ford has stated I am "outside" the warranty of what Ford is willing to cover for repairs, however their own system does not even list that I have a recall for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I understand there were problems with the 2014 transmissions on Ford Focus models. Even though my car has a manual transmission, I believe it had similar problems to the automatic teansmissions.in switching from 1 to 2, it would sometimes drop. I'm now having issues with my transmission and wondering if the problem is the same.

I am having an issue with the duel transmission. My car has been stalling making it unsafe. It has been giving me a warning saying the transmission is overheating even just driving short distances. The clutch A has been getting stuck and not dis engaging causing the car not to be able to shift gears. I have spent all of the money I have on this car and can’t afford to pay money to get it fixed when ford is aware of the issues when it was manufactured. They have issued recalls and are responsible to fix the problem. The recall needs to be extended so that hard working tax payers like me don’t feel screwed over by ford and out of so much money. I feel taken advantage of. And I’m broke , stuck with a car that is unsafe to me or others on the road.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel fractured. The contact stated that the steering wheel independently moved back and forth. The contact stated that the failure was persistent and a safety issue. The vehicle was diagnosed by an independent mechanic with a fractured steering wheel bolt. The contact was informed that the steering wheel bolt, nut, and seal needed to be replaced. The vehicle was not repaired. In addition, the contact was advised to contact the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was approximately 156,000.

I am filing a complaint against Ford Motor Company for their refusal to honor Recall 15B22 (Customer Satisfaction Program) related to the transmission issues on my 2014 Ford Fusion Hatchback. We purchased this vehicle as the second owners, and it currently has only 140,000 miles. Despite the recall still being in effect, Ford has denied coverage and is demanding nearly $2,000 to repair the transmission, stating that it needs a new computer. This has caused significant hardship for my family. The vehicle is my son’s first car, purchased with the last of our savings, and it has been stuttering horribly, making it unsafe and unreliable to drive. What should have been an exciting and empowering first-car experience has turned into a stressful financial and emotional burden. Recalls exist to correct known defects that compromise safety and vehicle reliability. Ownership status should not be grounds for denying repairs. Ford’s refusal to perform the repair under Recall 15B22 violates the spirit and intent of consumer protection laws and leaves families like mine without recourse. I respectfully request that your office investigate this matter and require Ford to cover the transmission repair under the recall, as they are obligated to do. I am happy to provide additional documentation, including my vehicle information, service denial, and any related correspondence. Thank you for your time and attention. I look forward to your assistance in resolving this matter fairly and promptly

I am writing to file a complaint regarding my 2014 Ford Focus, which is experiencing transmission failures related to the known defective transmission system. Ford acknowledged widespread issues with this transmission in Customer Satisfaction Program 14M02, which extended coverage for the Transmission Control Module (TCM). Unfortunately, my vehicle’s failure occurred 2 months after the program expired in June 2025, and I was informed by my dealer that Ford will no longer cover the repair. This situation is deeply concerning for several reasons: Known Defect: Ford has long been aware of systemic failures in the transmission. Numerous recalls, service programs, and even class-action settlements confirm that these problems are widespread and not isolated. Safety Hazard: Transmission hesitation, shuddering, and sudden loss of power create dangerous driving conditions, especially when merging or crossing intersections. Unfair Limitation of Remedy: The expiration of 14M02 leaves owners like me with expensive repairs for a defect Ford already admitted responsibility for. Ford’s responsibility to address this issue should not end simply because the program expired, particularly when the defect poses ongoing safety risks. I am requesting that Ford: Provide goodwill coverage to replace/repair the failed transmission control module (or related components) at no cost to me. Extend support for affected owners beyond the June 2025 expiration, as the defect persists in vehicles on the road today. I have filed or will be filing this complaint with the National Highway Traffic Safety Administration (NHTSA), the Better Business Bureau Auto Line, and my State Attorney General’s office so that my concerns are documented at the federal and state level. I urge Ford to take responsibility and ensure customer safety by addressing this defective transmission beyond arbitrary deadlines. [XXX] 2014 Ford Focus INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Be reaching out and taking my car to Ford for recalls within the time limit told me they did not see no code I replace it it breaks down put me and my daughter at risk on the highway unsafe and now I spent all my money and can’t afford another car because of Ford not Doing their job with the policy and the warranties the recalls I’ve been going through so much trying to fix this car and now I have to take a complete loss because it’s finally broken down and no one wants to take the car

I keep getting denied for warranty TCM had the code I did a report after it was I would be covered had proof of the codes and deny me for another service that’s under warranty pretty much just take my money send me out the way and then I get stuck on the highway from the problem in having to fix it myself