2017 FORD FOCUS

10 recalls, 1,171 complaints - 242 TSBs - 5/5 safety rating

26V376000 Jun 9, 2026
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Consequence
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchabl... Read more
5,252 vehicles affected
Manufacturer: Ford Motor Company
26V369000 Jun 9, 2026
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Defect Description
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
Consequence
An engine that stalls while driving increases the risk of a crash.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in t... Read more
255,404 vehicles affected
Manufacturer: Ford Motor Company
26V011000 Jan 15, 2026
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim lett... Read more
116,672 vehicles affected
Manufacturer: Ford Motor Company
26V012000 Jan 15, 2026
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Int... Read more
2,403 vehicles affected
Manufacturer: Ford Motor Company
23V905000 Dec 22, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Consequence
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Remedy
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy par... Read more
139,730 vehicles affected
Manufacturer: Ford Motor Company
19V515000 Jul 5, 2019
FUEL SYSTEM, GASOLINE:STORAGE
Defect Description
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as i... Read more
Consequence
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began... Read more
57,488 vehicles affected
Manufacturer: Ford Motor Company
18V845000 Nov 28, 2018
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Consequence
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07.... Read more
2,828 vehicles affected
Manufacturer: Ford Motor Company
18V735000 Oct 22, 2018
FUEL SYSTEM, GASOLINE:STORAGE
Defect Description
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Consequence
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began... Read more
1,282,596 vehicles affected
Manufacturer: Ford Motor Company
17V528000 Aug 28, 2017
SEAT BELTS:REAR/OTHER
Defect Description
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requi... Read more
Consequence
The reduced seat back strength may increase the risk of injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. The recall began October 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C13.
698 vehicles affected
Manufacturer: Ford Motor Company
16V698000 Sep 28, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release but... Read more
Consequence
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Remedy
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
64,038 vehicles affected
Manufacturer: Ford Motor Company

Complaint Statistics

1,171 total complaints 48 crashes 16 fires 38 injuries

Top Reported Components

ComponentComplaints
POWER TRAIN293
ENGINE181
UNKNOWN OR OTHER117
FUEL/PROPULSION SYSTEM91
ELECTRICAL SYSTEM73
STEERING51
VEHICLE SPEED CONTROL40
SERVICE BRAKES32
AIR BAGS29
FUEL SYSTEM, GASOLINE24
ENGINE AND ENGINE COOLING Jul 10, 2026
Incident date: May 28, 2026
See attached document for complaint.
FUEL SYSTEM, GASOLINE Jul 6, 2026
Incident date: Jul 5, 2026
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and stalled. No warning light was illuminated. The vehicle was turned off and restarted. The vehicle was taken to t... Read more
POWER TRAIN Jul 6, 2026
Incident date: Jul 5, 2026
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and stalled. No warning light was illuminated. The vehicle was turned off and restarted. The vehicle was taken to t... Read more
POWER TRAIN Jul 6, 2026
Incident date: Jun 14, 2026
While driving approximately 53 mph on a main road, my 2017 Ford Focus suddenly displayed the message “Engine Fault Service Now.” The vehicle immediately entered limp mode, downshifted into 2nd gear, and would not accelerate above approximately 31 mph. During the event, the engine shook noticeabl... Read more
FUEL/PROPULSION SYSTEM Jul 6, 2026
Incident date: Jun 14, 2026
While driving approximately 53 mph on a main road, my 2017 Ford Focus suddenly displayed the message “Engine Fault Service Now.” The vehicle immediately entered limp mode, downshifted into 2nd gear, and would not accelerate above approximately 31 mph. During the event, the engine shook noticeabl... Read more
ENGINE Jul 6, 2026
Incident date: Jun 14, 2026
While driving approximately 53 mph on a main road, my 2017 Ford Focus suddenly displayed the message “Engine Fault Service Now.” The vehicle immediately entered limp mode, downshifted into 2nd gear, and would not accelerate above approximately 31 mph. During the event, the engine shook noticeabl... Read more
FUEL SYSTEM, GASOLINE Jun 17, 2026
Incident date: Jun 1, 2026
The contact owns a 2017 Ford Focus. The contact stated that occasionally while driving at various speeds, the vehicle suddenly lost automotive power and hesitated while the accelerator pedal was depressed. An unknown warning light was illuminated. In addition, the contact used an OBD-2 scanner and r... Read more
SERVICE BRAKES May 30, 2026
Incident date: May 28, 2026
A 2024 Genesis G70 with 10,860 miles suffered a severe multi-system safety failure. While driving at highway speeds, the vehicle executed unexpected, unprompted automatic emergency braking (phantom braking) X2 with no forward threats present, creating an immediate highway collision hazard. Prior to ... Read more
1 injured
ELECTRICAL SYSTEM May 19, 2026
Incident date: Jan 1, 2026
The contact owns a 2025 Land Rover Range Rover. The contact stated that while the wife was driving the electrical systems suddenly malfunction and the vehicle abruptley stopped in the middle of the road. The vehicle was immediately restarted and driven home. The vehicle was later towed to the local ... Read more
SERVICE BRAKES Apr 16, 2026
Incident date: Feb 2, 2026
Brake line failure. Front section of the line that feeds the rear wheels leaked while traveling. Warning light came on. Purchased brake fluid and drove to local service provider. The rear section left to right above subframe was found to be rotted, but not leaking yet. Local service provider repla... Read more
ELECTRICAL SYSTEM Apr 16, 2026
Incident date: Feb 2, 2026
The contact owns a 2022 Ford Maverick. The contact stated that while her husband was driving 55-65 MPH, the vehicle shut off. The driver was unable to pull over to the side of the road. The driver was able to jumpstart the vehicle and continued driving. The contact stated that the failure recurred w... Read more
ENGINE Apr 6, 2026
Incident date: Jan 30, 2026
I am writing to formally file a safety complaint regarding a catastrophic engine failure in my 2026 Chevrolet Tahoe equipped with a 6.2L engine. The vehicle had approximately 9,640 miles at the time of failure. On March 21, 2026, while driving on a highway, the engine failed suddenly and without wa... Read more
UNKNOWN OR OTHER Apr 3, 2026
Incident date: Jan 10, 2026
Product almost set my car on fire, luckily I was stop at a car wash when one the cleaning crew members noticed smoke coming out from under my hood my hood , I opened the hood and the actual light bulb was on fire, it burnt my original hardness of my vehicle and the housing of my head light
Fire
TIRES:BEAD Apr 3, 2026
Incident date: Jan 10, 2026
255 55 R19
UNKNOWN OR OTHER Apr 3, 2026
Incident date: Jan 10, 2026
Product almost set my car on fire, luckily I was stop at a car wash when one the cleaning crew members noticed smoke coming out from under my hood my hood , I opened the hood and the actual light bulb was on fire, it burnt my original hardness of my vehicle and the housing of my head light
Fire
FORWARD COLLISION AVOIDANCE: WARNINGS Mar 17, 2026
Incident date: Dec 6, 2025
As of today, March 17, 2026 , my 2025 Hyundai Tucson keeps having safety issues. On March 8th , 11th, 14th and 25th the car once again shut down mid-drive. This issue occurred last month as well but dealership claims no DTCs were found. I am noticing that the forward collision warning comes on wit... Read more
ENGINE Mar 13, 2026
Incident date: Aug 3, 2025
I bought this 2022 Jeep Renegade in 2023. Upon changing the oil today (3/13/2026) my mechanic found a rear main seal leak. He stated to check for recalls/safety as this should not be happening; the car only has 54,000 miles on it. I have called a couple friends that have one and they too have leaks.... Read more
ENGINE Mar 11, 2026
Incident date: Oct 12, 2025
Recall maintenance with regard to NHTSA ID Number: 19V515000 for a Purge Valve was completed 1/9/2025. Starting in October 12, 2025, driving on the freeway, a large "bang" was felt/heard. I pulled over, the dust cover under the car had ripped partially off and took a portion of my grill trim with i... Read more
STEERING Mar 11, 2026
Incident date: Oct 12, 2025
While the vehicle is in motion. The steering wheel will turn by itself without input from the driver. As of right now, the steering is stiff while making a left turn, and will free wheel back to right turn Without input from driver. This will occur on and off while driving. If you are not attentiv... Read more
UNKNOWN OR OTHER Mar 11, 2026
Incident date: Oct 12, 2025
I was driving my car one day and as I was coming down the road the car jerked and picked up speed like on its on and I had to really stop abruptly to stop the car. I thought that was strange, I didn't have any warning lights or any indication that anything was going on I just thought it was weird, t... Read more
POWER TRAIN Feb 27, 2026
Incident date: Jan 15, 2026
I'm experiencing the wheel lock from downshift referenced in Investigation: EA26001. I've experienced it when downshift happen going down canyons in Utah. Additionally, I have downshift issues when going uphill. It triggers P0741-00 and P1744-00, which appears that it could be an issue with the lead... Read more
ELECTRICAL SYSTEM Feb 25, 2026
Incident date: Feb 10, 2026
While driving at road speed, the vehicle unexpectedly shifted itself into Neutral (N) without driver input. The engine continued running, but the vehicle lost drive power. Simultaneously, the dashboard displayed multiple warning indicators including: “Exhaust System Malfunction” warning Semi-... Read more
ENGINE Feb 25, 2026
Incident date: Feb 22, 2026
I have reported and taken my vehicle into the dealership regarding sluggish engine. Vehicle has hesitated multiple times while driving which slows the vehicle down and can cause an accident. Also reported gas leaking out as I pumped gas into the vehicle. Bolt was coming out of driver's side door, Ma... Read more
WHEELS Feb 11, 2026
Incident date: Feb 8, 2026
I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced at AutoNation Honda Chandler in Chandler, Arizona. Most recent service reference: Invoice #XXX. The vehicle has experienced a repeated knocking noise coming from the right front whee... Read more
ENGINE Feb 6, 2026
Incident date: Jul 18, 2025
Car engine seized and lost ALL power going 60mph down the highway at night with my child in the back seat. I have poured quarts and quarts of oil in this vehicle because it burns oil at an alarming rate until it eventually runs dry and the engine seizes. This is extremely dangerous and luckily my ch... Read more
SERVICE BRAKES, HYDRAULIC Jan 26, 2026
Incident date: Jan 5, 2026
The contact owns a 2017 Nissan Sentra. The contact stated that upon depressing the brake pedal to start the vehicle, the vehicle failed to start. The contact stated that the brake pedal was stiff. The contact stated that the message "Put Foot on Brake Pedal" was displayed. While standing on the brak... Read more
ENGINE Jan 26, 2026
Incident date: Jan 5, 2026
Vehicle Information: Year/Make/Model: 2016 Ford Edge SE Engine: 2.0L EcoBoost Mileage at Failure: ~79,000 miles Description of the Problem: I am reporting a safety-related defect involving engine coolant intrusion into the cylinders on my 2016 Ford Edge equipped with the 2.0L EcoBoost e... Read more
ENGINE Jan 23, 2026
Incident date: Jan 5, 2026
On 1/21/26 traveling on a 4 lane divided highway, vehicle stalled, several warning lights came on and vehicle came to a complete stop in driving lane. Vehicle locked in park and could not put vehicle in neutral to push it out of highway. Several vehicle swerved to avoid and until tow truck came blo... Read more
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) Jan 23, 2026
Incident date: Jan 5, 2026
The contact owns a 2025 Nissan Pathfinder. The contact stated that while driving uphill at an undisclosed speed, the vehicle suddenly lost motive power, with several unknown warning lights illuminated. The vehicle failed to restart after the first attempt. After several attempts, the vehicle restart... Read more
UNKNOWN OR OTHER Jan 23, 2026
Incident date: Jan 5, 2026
There is NO emergency release button and light inside the frunk (front trunk) of my Tesla Model Y Performance 2026.
ENGINE AND ENGINE COOLING Jan 16, 2026
Incident date: Nov 12, 2025
The contact owns a 2020 Ford EcoSport. The contact stated that while starting the vehicle, the low oil warning light illuminated. The contact stated that the vehicle was sluggish while driving. The contact had previously received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Co... Read more
ENGINE Jan 5, 2026
Incident date: Sep 5, 2022
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t tu... Read more
STEERING Jan 2, 2026
Incident date: Jan 2, 2024
Once you get over 60 mph the car starts to shake and wobble bad feels like jeep is going to fall apart took to jeep dealer after calling 800-jeep first agent acted like never heard of it then finally confessed it’s referred to as death wobble I will not even ride my kid in jeep going on highway i... Read more
ENGINE Dec 12, 2025
Incident date: Dec 5, 2025
Engine derated when towing travel trailer putting us in an unsafe situation during heavy traffic. No warning other than display on dash reading “reduced acceleration - drive with care”. Took immediately to dealer and they confirmed “thrust bearing failure” manufacturer defect and showed us F... Read more
ENGINE Dec 11, 2025
Incident date: Apr 11, 2021
The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has... Read more
AIR BAGS Dec 11, 2025
Incident date: Apr 11, 2021
My airbag light has remained on, uninterrupted, for over about one month now. I had the fault code read by an independent shop and they informed me that the fault was the occupant sensor for the passenger seat (BodySense front passenger seat occupancy sensor mat). They also informed me that this w... Read more
UNKNOWN OR OTHER Dec 7, 2025
Incident date: Nov 22, 2025
Unknown
Crash Fire
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING Nov 25, 2025
Incident date: Sep 25, 2023
The contact owns a 2023 Mercedes-Benz EQS580 4Matic. The contact stated that the vehicle was designed with Level 2 Semi-Autonomous Driving System and was purchased brand new. The contact stated that the first failure had occurred in the first month of purchase. The contact stated that while driving ... Read more
POWER TRAIN Nov 21, 2025
Incident date: Nov 2, 2025
I was traveling down i-25 at 75 mph because that is what the speed limit here in Colorado. I was traveling south heading to Colorado Springs to visit family and i was entering near Castle Rock and my vechile would not go at all forward and it seemed as if I lost power to acceleration and I believe i... Read more
ENGINE Nov 15, 2025
Incident date: Jun 18, 2025
2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some insta... Read more
UNKNOWN OR OTHER Oct 28, 2025
Incident date: May 6, 2025
Paint is peeling on the roof of my 2021 Kia Soul - for no reason. I have read that other KIA owners have this problem and Kia is not taking responsibility for this.
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT Oct 23, 2025
Incident date: Oct 23, 2025
The contact owns a 2015 Chrysler 300. The contact stated that while driving at 69 MPH on the freeway, when the contact attempted to switch lanes and the vehicle spun independently, causing her to collide with another vehicle on the front driver side. The contact mentioned her rear bumper detached fr... Read more
Crash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Oct 5, 2025
Incident date: Oct 3, 2025
Description of Defect/Incident Model and Feature: This complaint concerns a significant safety defect in the Driver Attention Monitoring System (DAMS), which is specifically the Forward Attention Warning (FAW) feature, on the 2025 Hyundai Ioniq 5. The Defect: The DAMS system is generating false po... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Oct 3, 2025
Incident date: Oct 1, 2025
Anytime driving on a bumpy road the brakes do not work correctly. When driving on a bumpy road I can feel the abs take over and I lose control over braking. Eventually I have to slam on the brakes or the computer does. Feels extremely unsafe since there are lots of brick roads around me. This has ha... Read more
SERVICE BRAKES, HYDRAULIC Sep 19, 2025
Incident date: Aug 18, 2025
The contact owns a 2010 Ford Fusion. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed; however, the vehicle failed to slow down as intended. The brake pedal was pumped several times for the vehicle to slow down. The vehicle was pulled over to the side ... Read more
ENGINE Sep 12, 2025
Incident date: Aug 7, 2025
The contact’s daughter owns a 2018 Hyundai Kona. While the contact’s daughter was driving approximately 65 - 70 MPH, the vehicle started decelerating and sputtering before the vehicle coasted to the side of the road and stalled. The check engine warning light was illuminated. The vehicle was tow... Read more
STEERING Sep 12, 2025
Incident date: Aug 7, 2025
My son was driving on the freeway and went to change lanes and all of a sudden the power steering system stopped working and he told me after the fact that it locked up and he could not turn the steering wheel so he hit a guard rail and flipped the truck on its side. It caught on fire instantly and... Read more
Crash Fire 1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS Sep 5, 2025
Incident date: Jan 5, 2021
Then forward collision warning system inaccurately reported and reacted to a park car that was not in my lane. This caused my car to slam the brakes and subsequently almost cause an accident behind me. This also raised my car insurance premium so they can charge me more money
ELECTRICAL SYSTEM Sep 5, 2025
Incident date: Jan 5, 2021
I leased a 2022 Jeep Grand Cherokee 4xe. The main failure involves the hybrid electrical system, which repeatedly malfunctions. The most serious issue is that the vehicle will suddenly stall while driving, without warning, leaving me and my children stranded in the middle of traffic. This creates an... Read more
UNKNOWN OR OTHER Sep 5, 2025
Incident date: Jan 5, 2021
I am writing to file a formal complaint regarding a defect in my 2018 Honda HR-V, specifically with the White Orchid Pearl paint (paint code NH-788P). This issue appears to be widespread, as evidenced by a previous warranty extension issued by Honda in 2019 and ongoing class action lawsuits related ... Read more

Showing 50 of 1,171 complaints.

NHTSA Safety Ratings, 2017 FORD FOCUS

2017 Ford Focus 4 DR FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 11.6%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 FORD FOCUS

242 manufacturer communications from 157 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM46
350000 EQUIPMENT30
060000 ENGINE AND ENGINE COOLING17
060000 ENGINE (PWS)15
353000 EQUIPMENT:ELECTRICAL11
100000 POWER TRAIN11
118000 ELECTRICAL SYSTEM:SOFTWARE9
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.7
SSM 52476 Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52335 Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SAN-Vol1 I1 Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
SSM 51536 Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
TSB 22-2309 Aug 3, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c
SSM 50975 Jul 29, 2022
110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons
TSB 22-2230 Jun 21, 2022
119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2230 Jun 21, 2022
980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2162 May 2, 2022
060000 ENGINE (PWS)
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2162 May 2, 2022
110000 ELECTRICAL SYSTEM
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2104 Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104 Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104 Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
SSM 50502 Feb 17, 2022
220000 SEATS
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus
SSM 50375 Dec 23, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50375 Dec 23, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50257 Nov 4, 2021
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
SSM 50257 Nov 4, 2021
980000 UNKNOWN OR OTHER
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
SSM 50067 Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50039 Aug 16, 2021
110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled
TSB 21-2236 Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
SSM 49918 Jun 30, 2021
060000 ENGINE AND ENGINE COOLING
Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019 may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure
TSB 21-2175 Jun 2, 2021
110000 ELECTRICAL SYSTEM
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20
SSM 49843 Jun 2, 2021
060000 ENGINE AND ENGINE COOLING
Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019 may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure
SSM 49821 May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821 May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49798 May 12, 2021
117110 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor di
SSM 49798 May 12, 2021
350000 EQUIPMENT
2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor di
SSM 49798 May 12, 2021
100000 POWER TRAIN
2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor di
SSM 49726 Apr 8, 2021
060000 ENGINE AND ENGINE COOLING
Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019, may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressur
SSM 49210 Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
20B23-S1 Aug 18, 2020
103930 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
In some of the affected vehicles, customer may report erratic shifting, missed gear shifting, vibration, and check engine light illumination with one or more of the following codes P0809, P0805, P087A, P087B, P0806, P0900, or P090D, due to
20B23-S1 Aug 18, 2020
060000 ENGINE (PWS)
In some of the affected vehicles, customer may report erratic shifting, missed gear shifting, vibration, and check engine light illumination with one or more of the following codes P0809, P0805, P087A, P087B, P0806, P0900, or P090D, due to
20B23-S1 Aug 18, 2020
101000 POWER TRAIN:CLUTCH ASSEMBLY
In some of the affected vehicles, customer may report erratic shifting, missed gear shifting, vibration, and check engine light illumination with one or more of the following codes P0809, P0805, P087A, P087B, P0806, P0900, or P090D, due to
SSM 49086 Aug 12, 2020
350000 EQUIPMENT
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
SSM 49086 Aug 12, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
TSB 20-2255 Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
20B23 Jul 20, 2020
100000 POWER TRAIN
Certain 2016 through 2017 Model Year Focus equipped with a DPS6 Automatic Transmission - Replacement of Clutch Actuator Motors In some of the affected vehicles, customer may report erratic shifting, missed gear shifting, vibration, and chec
SSM 48911 Jun 18, 2020
350000 EQUIPMENT
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
SSM 48908 Jun 17, 2020
350000 EQUIPMENT
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
SSM 48908 Jun 17, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
SSM 48858 May 29, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
TSB 20-2171 May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171 May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48757 Apr 22, 2020
110000 ELECTRICAL SYSTEM
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol
SSM 48619 Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619 Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
TSB 20-2004 Jan 15, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or co
SSM 48423 Dec 20, 2019
100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
SSM 48340 Nov 21, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the
SSM 48135 Aug 14, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided
SSM 48130 Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130 Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48123 Aug 7, 2019
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
DPS6 Dealer Com. Jul 12, 2019
100000 POWER TRAIN
Short-Term DPS6 Dealer Customer Handling Direction
SSM 48053 Jun 24, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
SSM 47976 May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 47967 May 6, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47948 Apr 26, 2019
060000 ENGINE (PWS)
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an
SSM 47850 Apr 26, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47850 Apr 26, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47927 Apr 11, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehi
SSM 47927 Apr 11, 2019
110000 ELECTRICAL SYSTEM
SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehi
SSM 47875 Mar 18, 2019
110000 ELECTRICAL SYSTEM
Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module
SSM 47824 Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
SSM 47824 Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
TSB 19-2017 Feb 5, 2019
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
TSB 19-2017 Feb 5, 2019
100000 POWER TRAIN
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
TSB 19-2017 Feb 5, 2019
350000 EQUIPMENT
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
TSB 19-2017 Feb 5, 2019
100000 POWER TRAIN
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
17B32-S2 Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
Certain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
SSM 47749 Jan 17, 2019
350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford
SSM 47748 Jan 17, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp do
SSM 47711 Dec 14, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t
TSB 18-2373 Dec 12, 2018
110000 ELECTRICAL SYSTEM
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
SSM 47703 Dec 10, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen
SSM 47703 Dec 10, 2018
110000 ELECTRICAL SYSTEM
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen
TSB 18-2361 Dec 4, 2018
350000 EQUIPMENT
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose
TSB 18-2361 Dec 4, 2018
220000 SEATS
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose
TSB 18-2352 Nov 29, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery coolant cooler (chiller) leak that may have been caused by prior transmission service. Follow the Service Procedure steps to correct the
SSM 47688 Nov 27, 2018
030000 BRAKES (PWS)
2016-2018 Focus RS vehicles with 2.3L EcoBoost engine, may experience a momentary soft or long brake pedal in cold/wet/damp weather after extended driving conditions. Reprogram the ABS module using the latest software level of the appropria
SSM 47688 Nov 27, 2018
031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
2016-2018 Focus RS vehicles with 2.3L EcoBoost engine, may experience a momentary soft or long brake pedal in cold/wet/damp weather after extended driving conditions. Reprogram the ABS module using the latest software level of the appropria
SSM 47662 Nov 14, 2018
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts
SSM 47638 Nov 1, 2018
011000 STEERING: STEERING WHEEL/HANDLE BAR
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting
SSM 47638 Nov 1, 2018
010000 STEERING
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting
SSM 47617 Oct 25, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then
SSM 47587 Oct 15, 2018
060000 ENGINE AND ENGINE COOLING
2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (W
SSM 47587 Oct 15, 2018
350000 EQUIPMENT
2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (W
SSM 47538 Sep 21, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however
SSM 47528 Sep 19, 2018
110000 ELECTRICAL SYSTEM
Some 2012-2018 Focus BEV vehicles may exhibit DTC U0130 in the battery electric control module (BECM) after replacement of the high voltage (HV) battery pack. In order to correct the condition, perform a programmable module installation (PM
SSM 47519 Sep 13, 2018
350000 EQUIPMENT
Some 2016-2018 Escape vehicles built on or before 26-Aug-2018 and 2016-2018 Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stor
TSB 18-2255 Aug 23, 2018
060000 ENGINE (PWS)
Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
SSM 47462 Aug 13, 2018
060000 ENGINE AND ENGINE COOLING
2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustio
SSM 47444 Aug 2, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
SSM 47443 Aug 2, 2018
060000 ENGINE AND ENGINE COOLING
Some 2016-2018 Focus RS vehicles equipped with 2.3L EcoBoost engine may exhibit oil seepage at the block to head surface. The Workshop Manual (WSM) has been updated. Refer to Section 303-01D. Revised procedure provides (2) additional 8 mm (
SSM 47397 Jul 2, 2018
060000 ENGINE (PWS)
Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to
SSM 47397 Jul 2, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to
SSM 47380 Jun 22, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
SSM 47380 Jun 22, 2018
350000 EQUIPMENT
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
SSM 47380 Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

Showing 100 of 242 bulletins.

NHTSA Safety Investigations, FORD FOCUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ23006 Opened: Sep 15, 2023 , Closed: Dec 20, 2024
RQ, Closed , Model Year: 2012
Loss of Motive Power
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In O... Read more
EA04023 Opened: Aug 18, 2004 , Closed: Feb 4, 2005
EA, Closed , Model Year: 2000
REAR DOOR LATCH FAILURE
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004 AS PE04-033 AND UPGRADED ON AUGUST 18, 2004 TO EA04-023.THE COMPLAINANTS ALLEGED THAT THE REAR DOOR LATCHES FAILED TO KEEP THE DOORS IN A CLOSED POSITION, RESULTING IN REAR DOORS COMING OPEN WHILE THE VEHICLES WERE BEING DRIVEN.SOME COMPLAINANTS REPORTE... Read more
PE04033 Opened: Apr 8, 2004 , Closed: Aug 20, 2004
PE, Closed , Model Year: 2000
REAR DOOR LATCH FAILURE
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004, BASED ON 17 REPORTS THAT ONE OR BOTH REAR DOOR LATCHES DID NOT FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THAT THE DOORS WERE DIFFICULT TO CLOSEAND THAT THE DOOR LATCHES WOULD NOT REMAIN LATCHED WHILE THE VEHICLES WERE BEING DRIVEN, RESULTING IN A DOOR... Read more
EA02022 Opened: Sep 9, 2002 , Closed: Jan 16, 2004
EA, Closed , Model Year: 2000
ENGINE STALLING
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR ... Read more
EA02023 Opened: Sep 9, 2002 , Closed: Feb 19, 2003
EA, Closed , Model Year: 2000
FRONT SUSP COLLAPSE/WHEEL SEPARATION
SEE ATTACHED REPORT.
EA02017 Opened: Aug 16, 2002 , Closed: Aug 15, 2003
EA, Closed , Model Year: 2000
BURN INJURIES DUE TO AIR BAG DEPLOYMENT
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SU... Read more
EA02014 Opened: Jul 31, 2002 , Closed: Nov 13, 2002
EA, Closed , Model Year: 2000
ENGINE COMPARTMENT FIRES
There is no summary currently available
PE02044 Opened: May 1, 2002 , Closed: Sep 9, 2002
PE, Closed , Model Year: 2000
FRONT SUSPENSION LOWER CONTROL ARM
There is no summary currently available
PE02040 Opened: Apr 4, 2002 , Closed: Sep 9, 2002
PE, Closed , Model Year: 2000
ENGINE STALLING
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING... Read more
PE02032 Opened: Mar 12, 2002 , Closed: Jul 31, 2002
PE, Closed , Model Year: 2000
ENGINE COMPARTMENT FIRES
PE02026 Opened: Feb 28, 2002 , Closed: Sep 18, 2002
PE, Closed , Model Year: 2000
INAPPROPRIATE AIR BAG DEPLOYMENT
There is no summary currently available
PE02020 Opened: Feb 11, 2002 , Closed: Aug 16, 2002
PE, Closed , Model Year: 2000
AIR BAG BURN INJURIES/VEHICLE FIRES
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO... Read more
PE02016 Opened: Feb 8, 2002 , Closed: Nov 8, 2002
PE, Closed , Model Year: 2000
REAR WHEEL BEARING
There is no summary currently available

FORD FOCUS - All Years Overview

Complete safety history for the FORD FOCUS across all model years (2000, 2018).

132 Total Recalls
29,748 Total Complaints
13 Investigations
1,733 Reported Crashes
472 Reported Fires
84 Reported Deaths

FORD FOCUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2018 7 1,106 View
2017 (current) 10 1,171
2016 10 1,563 View
2015 9 1,319 View
2014 12 3,614 View
2013 12 2,913 View
2012 8 4,970 View
2011 0 157 View
2010 0 409 View
2009 0 323 View
2008 2 336 View
2007 2 524 View
2006 2 270 View
2005 5 599 View
2004 6 499 View
2003 7 1,224 View
2002 8 1,198 View
2001 14 2,361 View
2000 18 5,152 View
1999 0 15 View

Other FORD Models

Model Recalls Complaints
MUSTANG 1,104 11,600 View
RANGER 928 10,371 View
F-350 SD 776 2,363 View
F-450 SD 692 624 View
F-150 692 46,142 View
F-250 SD 638 3,635 View
EXPLORER 624 42,549 View
F-550 SD 578 603 View