2017 FORD C-MAX ENERGI
0 recalls, 6 complaints - 19 TSBs
No recalls found for this vehicle.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ELECTRICAL SYSTEM | 1 |
SERVICE BRAKES
Apr 5, 2023
Incident date: Feb 10, 2023
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do n... Read more
VEHICLE SPEED CONTROL
Apr 5, 2023
Incident date: Feb 10, 2023
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do n... Read more
ELECTRICAL SYSTEM
Apr 5, 2023
Incident date: Feb 10, 2023
The throttle body system keeps failing and causing my ETC light to come on. This causes the car to lose speed and almost stalling while driving. Thus happens out if no where and while driving the car will automatically slow down on it own and won't let me accelerate which is very dangerous when dri... Read more
FUEL SYSTEM, GASOLINE
Oct 21, 2022
Incident date: Oct 11, 2022
The contact owns a 2017 Ford C-Max Energi. The contact stated while driving 3 MPH, the vehicle started to stall and failed to accelerate while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed that... Read more
FUEL/PROPULSION SYSTEM
Jun 10, 2019
Incident date: Jun 8, 2019
VEHICLE SHUTS DOWN WHILE DRIVING ON THE ROAD/INTERSTATE. THIS IS A VEHICLE WITH A PLUG-IN BATTERY PROPULSIVE SYSTEM. HAS HAPPENED 4X THIS YEAR. TWICE ON I-96 IN MICHIGAN THIS PAST WEEKEND AND 2X LOCALLY. HAPPENED WHEN SWITCHING FROM DRIVE MODE "AUTO" ON THE DASH TO "EV LATER". GET ALL KINDS OF ... Read more
STRUCTURE:BODY
Aug 28, 2017
Incident date: Jun 10, 2017
WHILE DRIVING, VEHICLE DOORS AND WINDOW AREAS CREAK AS IF THE FRAME/STRUCTURE IS COMPROMISED OR FLEXING UNUSUALLY. MAY BE SIMPLY POOR QUALITY CONSTRUCTION OR POOR LATCHING MECHANISMS, BUT SEEMS UNUSUAL FOR A NEW VEHICLE. CAR PURCHASED NEW AND HAS HAPPENED SINCE NEW; CAR NOW HAS 3,028 MILES ON IT.
Technical Service Bulletins, 2017 FORD C-MAX ENERGI
19 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 350000 EQUIPMENT | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| 130000 VISIBILITY | 1 |
| 132000 VISIBILITY:GLASS, SIDE/REAR | 1 |
| 100000 POWER TRAIN | 1 |
SAN-Vol1 I1
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
21B09 S2
Apr 12, 2023
110000 ELECTRICAL SYSTEM
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level
21B09-S1
Jul 28, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February
21B09
Nov 3, 2021
353000 EQUIPMENT:ELECTRICAL
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r
TSB 20-2255
Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48619
Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619
Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48301
Nov 1, 2019
110000 ELECTRICAL SYSTEM
Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P04
SSM 48301
Nov 1, 2019
100000 POWER TRAIN
Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P04
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
TSB 18-2373
Dec 12, 2018
110000 ELECTRICAL SYSTEM
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
SSM 47347
Jun 11, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en
SSM 47347
Jun 11, 2018
350000 EQUIPMENT
Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en
SSM 46371
Feb 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO
FORD C-MAX ENERGI - All Years Overview
Complete safety history for the FORD C-MAX ENERGI across all model years (2013, 2013).
1
Total Recalls
149
Total Complaints
0
Investigations
15
Reported Crashes
5
Reported Fires
0
Reported Deaths