2016 FORD C-MAX ENERGI
0 recalls, 19 complaints - 30 TSBs
No recalls found for this vehicle.
Complaint Statistics
19 total complaints
2 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| UNKNOWN OR OTHER | 2 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| VEHICLE SPEED CONTROL | 1 |
| STEERING | 1 |
| EQUIPMENT | 1 |
| ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
WHEELS
Jan 29, 2026
Incident date: Oct 20, 2025
The outer edges of front tires wearing excessively. They replaced 2 around 20k milage and there are many reports of the same issue from factory alignment and camber. The tire appears to be splitting prematurely.
ELECTRICAL SYSTEM
Jul 1, 2025
Incident date: Jul 1, 2022
While driving at lows speeds approaching a stop light the vehicle will just shut off and shift into park. I have to hit the brakes, make sure its in park, and hit the start button, it restarts then doesn't do it until randomly later it does it again. There is a check engine light on.
FUEL/PROPULSION SYSTEM
Jul 1, 2025
Incident date: Jul 1, 2022
While driving at lows speeds approaching a stop light the vehicle will just shut off and shift into park. I have to hit the brakes, make sure its in park, and hit the start button, it restarts then doesn't do it until randomly later it does it again. There is a check engine light on.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Jan 24, 2025
Incident date: Jan 13, 2025
The model Y has a software feature which integrates with MyQ Garage Door opener which opens the garage door whenever the car is nearby. This feature also has a selectable option to fold mirrors automatically. It is noticed that the mirrors fold even when the vehicle is in motion or not in park. ... Read more
UNKNOWN OR OTHER
Jul 11, 2024
Incident date: Apr 15, 2024
My car is 2019 Honda Fit (16500 mileage) Four dashboard warning signs (Check Engine Light, Tire Pressure Monitoring System, Vehicle Stability Assist System, Electric Power Steering) appeared all at once suddenly on June 26, 2024. I went to the Honda dealer shop to fix it. First they changed spark pl... Read more
SERVICE BRAKES, HYDRAULIC
Apr 16, 2024
Incident date: Oct 16, 2023
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more
POWER TRAIN
Apr 16, 2024
Incident date: Oct 16, 2023
There are two parts to this complaint. The issue regarding the transmission is potentially a safety issue and could result in an accident, while the peeling paint problem is already addressed in the Acura Service Bulletin 19-029 for VINs other than mine. Both are well documented problems that have... Read more
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Jul 6, 2022
Incident date: Jun 28, 2022
The contact owns a 2016 Ford C-Max Energi. The contact stated that while the vehicle was parked, the charging cord overheated and became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 18V592000 (Equipment). The manufacturer was not notified ... Read more
EQUIPMENT
Jul 6, 2022
Incident date: Jun 28, 2022
The contact owns a 2016 Ford C-Max Energi. The contact stated that while the vehicle was parked, the charging cord overheated and became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 18V592000 (Equipment). The manufacturer was not notified ... Read more
ELECTRICAL SYSTEM
Jul 1, 2022
Incident date: Aug 1, 2021
The contact's father owns a 2016 Ford C-Max Energi. The contact stated that several electrical features including the horn, hazard lights, power locks, and power windows engaged independently while driving at various speeds. The contact also stated that on multiple occasions, all four windows had be... Read more
ENGINE
Jan 13, 2022
Incident date: Jan 1, 2018
The contact owns a 2016 Ford C-Max Energi. The contact stated that the vehicle failed to start. The vehicle was locked and failed to open. The contact used the key to enter the vehicle. The contact read the Owner’s Manual and utilized the option provided to start the vehicle. The default power ste... Read more
POWER TRAIN
Oct 17, 2018
Incident date: Oct 13, 2018
WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT TH... Read more
ENGINE
Oct 17, 2018
Incident date: Oct 13, 2018
WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT TH... Read more
ELECTRICAL SYSTEM
Oct 17, 2018
Incident date: Oct 13, 2018
WHILE I WAS DRIVING & TURNING AROUND A CORNER ON A CITY STREET IN NEWPORT, RI, A SILENT WARNING FLASHED ON THE CAR DASH IN LARGE RED CAPITAL LETTERS, READING: "STOP SAFELY NOW!" BUT THE ENGINE STOPPED IMMEDIATELY - BEFORE I COULD APPLY THE BRAKE - LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AT TH... Read more
STEERING
Apr 21, 2018
Incident date: Mar 16, 2018
I WAS DRIVING ON A HIGHWAY AND THE STEERING WHEEL STOPPED RESPONDING. THE ONLY WAY TO GET THE STEERING WHEEL TO RESPOND WAS TO MAKE DRASTIC TURNS THAT WOULD TAKE ME ACROSS 3 LANES OF HIGHWAY AND THEN BACK THE OTHER WAY. I FINALLY GOT THE BRAKE TO SLOW ME DOWN ENOUGH, I PULLED OVER. I HAD HIT ANOTHER... Read more
Crash
3 injured
VEHICLE SPEED CONTROL
Mar 27, 2017
Incident date: Feb 26, 2017
I WAS PULLING INTO A PARKING SPOT WHEN MY CAR ACCELERATED ON IT'S OWN I WAS TRANSITIONING FROM PAVEMENT TO GRAVEL WHEN MY CAR SUDDENLY ACCELERATED AT THAT TRANSITION PERIOD. THE CAR SURGED FORWARD. I APPLIED THE BRAKES AND THE CAR CONTINUED TO MOVE FORWARD. I ALMOST HIT THE CAR PARKED IN THE ADJ... Read more
Crash
ELECTRONIC STABILITY CONTROL (ESC)
Jan 4, 2017
Incident date: Jan 4, 2017
I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE H... Read more
UNKNOWN OR OTHER
Jan 4, 2017
Incident date: Jan 4, 2017
I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE H... Read more
ELECTRICAL SYSTEM
Jan 4, 2017
Incident date: Jan 4, 2017
I ENTERED THE CAR AND TRIED TO START. IMMEDIATELY IT FAILED TO START AND WARNING LIGHTS CAME ON SAYING NOT TO DRIVE THE CAR THEN IT WENT DARK AND I AM NOT CERTAIN IF THE CAR IS RUNNING OR NOT. I WAS UNABLE TO DRIVE IT AT ALL AND HAD TO GET IT TOWED TO THE DEALER. THIS IS THE SECOND TIME I HAVE H... Read more
Technical Service Bulletins, 2016 FORD C-MAX ENERGI
30 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 10 |
| 350000 EQUIPMENT | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 130000 VISIBILITY | 2 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
21B09 S2
Apr 12, 2023
110000 ELECTRICAL SYSTEM
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level
21B09-S1
Jul 28, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February
21B09
Nov 3, 2021
353000 EQUIPMENT:ELECTRICAL
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r
TSB 20-2255
Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48619
Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619
Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48301
Nov 1, 2019
100000 POWER TRAIN
Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P04
SSM 48301
Nov 1, 2019
110000 ELECTRICAL SYSTEM
Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P04
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
TSB 18-2373
Dec 12, 2018
110000 ELECTRICAL SYSTEM
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
350000 EQUIPMENT
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
tsb18-2216
Jul 20, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri
SSM 47347
Jun 11, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en
SSM 47347
Jun 11, 2018
350000 EQUIPMENT
Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en
SSM 46534
Apr 14, 2017
110000 ELECTRICAL SYSTEM
Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete us
17B07
Apr 4, 2017
353000 EQUIPMENT:ELECTRICAL
Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming
17B07
Apr 4, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming
SSM 46371
Feb 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO
SSM 45939
Jul 18, 2016
110000 ELECTRICAL SYSTEM
SOME 2016 C-MAX ENERGI AND FOCUS ELECTRIC VEHICLE BUILT ON OR BEFORE 4/18/2016, MAY HAVE 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEMATICS CONTROL UNIT (TCU) TO THE
16B10
Apr 5, 2016
110000 ELECTRICAL SYSTEM
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
16-0050
Mar 23, 2016
110000 ELECTRICAL SYSTEM
ENERGI - MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0C27 AND/OR P0C28 ISSUE Some 2016 Fusion Energi and C-Max Energi vehicles may exhibit a MIL with DTC P0C27 and/or P0C28. ACTION Reprogram the powertrain
TSB160050
Mar 23, 2016
110000 ELECTRICAL SYSTEM
Energi - Malfunction Indicator lamp (MIL) with diagnostic trouble code (DTC) P0C27 AND/OR P0C28
Service
Mar 1, 2016
010000 STEERING
Online automotive service information system for March 2016
Service
Mar 1, 2016
110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016
Service
Mar 1, 2016
130000 VISIBILITY
Online automotive service information system for March 2016
Service
Mar 1, 2016
160000 STRUCTURE
Online automotive service information system for March 2016
Service
Mar 1, 2016
350000 EQUIPMENT
Online automotive service information system for March 2016
FORD C-MAX ENERGI - All Years Overview
Complete safety history for the FORD C-MAX ENERGI across all model years (2013, 2013).
1
Total Recalls
149
Total Complaints
0
Investigations
15
Reported Crashes
5
Reported Fires
0
Reported Deaths