2015 FORD C-MAX ENERGI

0 recalls, 20 complaints - 27 TSBs

No recalls found for this vehicle.

Complaint Statistics

20 total complaints 7 crashes 1 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	5
STEERING	3
ENGINE	3
UNKNOWN OR OTHER	2
AIR BAGS	1
STRUCTURE:BODY	1
VISIBILITY	1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH	1
SERVICE BRAKES	1
POWER TRAIN	1

Incident date: Jul 17, 2026

The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was ... Read more

Incident date: Apr 23, 2026

The contact owns a 2022 Kia Seltos. The contact stated that the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted, but the vehicle was jerking while driving. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was... Read more

Incident date: Oct 25, 2025

Traveling at 70MPH the engine failed. There were no warning lights or alerts prior to the engine failing. No power at all after failure. Was able to coast to the shoulder of the busy highway without getting into an accident but was then left stranded as the engine would not restart. Upon inspect... Read more

Incident date: Oct 13, 2025

While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a... Read more

Incident date: Sep 16, 2025

Traction control didn’t work, and the large OEM seats did not hug my body as advertised, causing bodily injury when struck by another vehicle, “t-bone” on passenger side.

Crash 1 injured

Incident date: Dec 17, 2021

The contact owned a 2015 Ford C-Max Energi. The contact stated upon parking and turning off the vehicle by a river, the vehicle later rolled away into the river. The vehicle was unoccupied. The contact was able to extract the vehicle out of the river with the assistance of professionals. The vehicle... Read more

Incident date: Jun 17, 2022

The contact owns a 2015 Ford C-Max Energi. The contact stated that the manufacturer label indicated that the vehicle was drivable for 22 miles when fully charged; however, the vehicle was only drivable for approximately 14 miles. Additionally, the contact stated that occasionally, the vehicle was on... Read more

Incident date: Dec 9, 2019

TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. WHILE PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN OFF THE IGNITION. ALSO, THE ABS SERVICE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE VEHICLE WAS T... Read more

Incident date: Dec 9, 2019

Incident date: Nov 12, 2018

THIS CAR HAS 57,500 MILES AND IS INSIDE THE POWERTRAIN WARRANTY PERIOD. THE POWER ASSIST STEERING FELT STICKY, NOT SMOOTH LIKE NORMAL, SO I TOOK IT IN TO THE DEALERSHIP. WHEN ALMOST THERE AN ERROR LIGHT CAME ON SAYING THERE WAS A POWER STEERING ISSUE. IT CLEARED AND NOTHING HAPPENED, THEN SOON AF... Read more

Incident date: Apr 26, 2017

FOR THE 5TH TIME MY VEHICLE HAS DIED DUE TO A VOLTAGE DRAW ON THE 12V BATTERY. THE VEHICLE HAS BEEN TO THE FORD SERVICE CENTER 5 TIMES THE MOST RECENT FOR 3 WEEKS AND IT STILL FAILS DUE TO A POWER ISSUE. THE VEHICLE IS UNRELIABLE DUE TO FREQUENT ELECTRICAL SYSTEM FAILURES. THE ELECTRICAL SYSTEM F... Read more

Incident date: Mar 10, 2015

TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO REMAIN SECURELY LOCKED AND OPENED TWICE WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE TWO MONTHS AGO. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS NO... Read more

Incident date: May 28, 2016

TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED DURING NINETY DEGREE TEMPERATURE WEATHER WHEN IT WAS NOTICED THAT THE MOON ROOF CRACKED EXTENSIVELY. THE DEALER WAS NOTIFIED AND AT THE DEALER'S REQUEST, THE VEHICLE WAS TAKEN TO THE DEALER'S LOCATION FOR E... Read more

Incident date: May 17, 2016

ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED ... Read more

Crash

Incident date: May 17, 2016

Crash

Incident date: May 17, 2016

Crash

Incident date: Jan 29, 2016

1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY... Read more

Crash

Incident date: Dec 10, 2015

FOUND CORROSION ON BOTH SIDE STEERING AXLES AND STEERING KNUCKLE AT 17K, TOOK IT TO SUNNYVALE FORD IN CA, THEY GAVE ME THE ANSWER WAS IT'S NORMAL CONDITIONS IT'S BARE METALS , FORD WAS LAYING TO THE CONSUMER, ALSO COOLANT SPILL OUT FROM HIGH VOLTAGE RESERVOIR, DEALERSHIP SAID THOSE ARE NORMAL CONDIT... Read more

Incident date: Jan 29, 2016

Crash

Incident date: Jan 29, 2016

Crash

Technical Service Bulletins, 2015 FORD C-MAX ENERGI

27 manufacturer communications from 17 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	7
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	3
350000 EQUIPMENT	3
130000 VISIBILITY	2
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS	1
118000 ELECTRICAL SYSTEM:SOFTWARE	1
356000 EQUIPMENT ADAPTIVE/MOBILITY	1
132000 VISIBILITY:GLASS, SIDE/REAR	1

110000 ELECTRICAL SYSTEM

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February

353000 EQUIPMENT:ELECTRICAL

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P04

100000 POWER TRAIN

130000 VISIBILITY

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

132000 VISIBILITY:GLASS, SIDE/REAR

110000 ELECTRICAL SYSTEM

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

350000 EQUIPMENT

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete us

118000 ELECTRICAL SYSTEM:SOFTWARE

SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO

110000 ELECTRICAL SYSTEM

In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market

010000 STEERING