2023 ENTEGRA CORNERSTONE
5 recalls — 0 complaints — 17 TSBs
24V161000 Feb 29, 2024
STEERING
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Coach Anthem and Cornerstone motorhomes. The steering gear may have foreign material inside the gear that could build pressure within the system, resulting in a loss of power steering assist.
Consequence
A sudden loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Shyft Group 24V-052.
24V061000 Feb 1, 2024
SEATS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fa... Read more
Consequence
A loose or detached seat assembly increases the risk of injury.
Remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
23V224000 Mar 30, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Consequence
A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy
Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
23V102000 Feb 20, 2023
EQUIPMENT:OTHER:LABELS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk... Read more
Consequence
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
22V665000 Sep 1, 2022
ENGINE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
No complaints found for this vehicle.
Technical Service Bulletins — 2023 ENTEGRA CORNERSTONE
17 manufacturer communications from 12 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 2 |
| 350000 EQUIPMENT | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 2 |
| 351240 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER | 1 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| 130000 VISIBILITY | 1 |
| 130000 VISIBILITY/WIPER (PWS) | 1 |
SRP 24-005
Mar 28, 2024
162900 STRUCTURE:BODY:ROOF AND PILLARS
Standard Repair Procedure (SRP) Instructions on how to replace the plywood decking on the roof assembly. Repair may be necessary if there are roof cracks which creates a potential for a leak.
SRP 24-006
Mar 6, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
SRP 24-002
Jan 24, 2024
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Standard Repair Procedure (SRP) for how to properly wire the Keyless Entry Programming Switch.
SRP 24-002
Jan 24, 2024
110000 ELECTRICAL SYSTEM
Standard Repair Procedure (SRP) for how to properly wire the Keyless Entry Programming Switch.
INC 23-110
Jun 1, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
INC (Informational Communication) Regarding Pairing and programming key fobs.
SRP 23-107
May 5, 2023
130000 VISIBILITY/WIPER (PWS)
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 23-107
May 5, 2023
130000 VISIBILITY
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 23-104
Apr 20, 2023
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Standard Repair Instruction (SRP) on how to replace rain sensor for windshield wipers.
SRP 23-104
Apr 20, 2023
980000 UNKNOWN OR OTHER
Standard Repair Instruction (SRP) on how to replace rain sensor for windshield wipers.
SRP 23-104
Apr 20, 2023
114900 ELECTRICAL SYSTEM:WIRING:POSITION/LIMIT SENSOR/SWITCH
Standard Repair Instruction (SRP) on how to replace rain sensor for windshield wipers.
INC 23-094
Mar 7, 2023
351240 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER
Informational Communication (INC) INSTRUCTIONS FOR SETTING INVERTER/CHARGER VALUES ON VEGATOUCH
SRP 23-088
Feb 20, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Standard Repair Procedure- Instruction on how to properly connect Bergstrom actuators. : HVAC System functionality may not operate correctly if the Bergstrom Harness Actuator Connectors are not connected or connected to the wrong actuator.
INC 23-086
Feb 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Communication - Understanding the start-up procedure.
SRP 22-082
Nov 3, 2022
350000 EQUIPMENT
Standard repair procedure: Shower enclosure and shower door installation instructions.
SRP 22-074
Sep 7, 2022
160000 STRUCTURE
Standard repair procedure (SRP) - Filon roof damage repair instructions.
SRP 22-063
May 19, 2022
160000 STRUCTURE
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
SRP 22-063
May 19, 2022
350000 EQUIPMENT
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
ENTEGRA CORNERSTONE — All Years Overview
Complete safety history for the ENTEGRA CORNERSTONE across all model years (2008–2026).
81
Total Recalls
18
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
ENTEGRA CORNERSTONE — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.