2022 ENTEGRA CORNERSTONE
4 recalls — 1 complaints — 23 TSBs
24V061000 Feb 1, 2024
SEATS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fa... Read more
Consequence
A loose or detached seat assembly increases the risk of injury.
Remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
23V224000 Mar 30, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Consequence
A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy
Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
23V102000 Feb 20, 2023
EQUIPMENT:OTHER:LABELS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk... Read more
Consequence
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
22V665000 Sep 1, 2022
ENGINE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 1 |
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Feb 18, 2022
Incident date: Aug 4, 2021
The contact owns a 2022 Entegra Cornerstone hauled by a 2022 Spartan Motorhome. The contact stated that while traveling at 59 MPH, the tire pressure monitoring screen indicated that one of the outer passenger’s side rear tires needed service. The contact took the vehicle to National Indoor RV Cent... Read more
Technical Service Bulletins — 2022 ENTEGRA CORNERSTONE
23 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 4 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 4 |
| 350000 EQUIPMENT | 3 |
| 160000 STRUCTURE | 2 |
| 130000 VISIBILITY | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351420 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
SRP 24-005
Mar 28, 2024
162900 STRUCTURE:BODY:ROOF AND PILLARS
Standard Repair Procedure (SRP) Instructions on how to replace the plywood decking on the roof assembly. Repair may be necessary if there are roof cracks which creates a potential for a leak.
SRP 24-006
Mar 6, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
SRP 23-124
Dec 12, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Standard Repair Procedure (SRP) Instructions on how to replace Winegard Connect 1.0 WIFI system to a Winegard WIFI Ranger system.
SRP 23-124
Dec 12, 2023
110000 ELECTRICAL SYSTEM
Standard Repair Procedure (SRP) Instructions on how to replace Winegard Connect 1.0 WIFI system to a Winegard WIFI Ranger system.
INC 23-110
Jun 1, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
INC (Informational Communication) Regarding Pairing and programming key fobs.
SRP 23-107
May 5, 2023
130000 VISIBILITY/WIPER (PWS)
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 23-107
May 5, 2023
130000 VISIBILITY
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 22-082
Nov 3, 2022
350000 EQUIPMENT
Standard repair procedure: Shower enclosure and shower door installation instructions.
SRP 22-074
Sep 7, 2022
160000 STRUCTURE
Standard repair procedure (SRP) - Filon roof damage repair instructions.
SRP 22-056
Aug 4, 2022
350000 EQUIPMENT
Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
TSB 22-068
Jul 19, 2022
110000 ELECTRICAL SYSTEM
Technical Service Bulletin for Firefly tank sensor failing. Instructions for SeeLevel Tank Sensor Monitoring Retrofit
SRP 22-071
Jun 16, 2022
130000 VISIBILITY
Camera screen display shows error warning no video detected. INSTRUCTIONS FOR CAMERA FIRMWARE UPDATE PROCESS FOR RIVERPARK
SRP 22-063
May 19, 2022
350000 EQUIPMENT
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
SRP 22-063
May 19, 2022
160000 STRUCTURE
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
INC 22-066
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
TSB 21-041
May 11, 2022
010000 STEERING
Install steering column support to reduce movement of the steering column.
SRP 22-053
Mar 30, 2022
353000 EQUIPMENT:ELECTRICAL
False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
INC 22-054
Mar 30, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(INC) Informational communication on when To Sanitize The Fresh Water System.
SRP 22-051
Mar 16, 2022
351420 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING
Shower floor tile loses the finish and decorative circles may come loose from the tile. How to instruction on removing and repairing shower tile.
SRP 22-051
Mar 16, 2022
980000 UNKNOWN OR OTHER
Shower floor tile loses the finish and decorative circles may come loose from the tile. How to instruction on removing and repairing shower tile.
SRP 22-047
Mar 16, 2022
110000 ELECTRICAL SYSTEM
Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
INC 21-040
Oct 5, 2021
110000 ELECTRICAL SYSTEM
RVC BRIDGE; INVERTER LOCATIONS
ENTEGRA CORNERSTONE — All Years Overview
Complete safety history for the ENTEGRA CORNERSTONE across all model years (2008–2026).
81
Total Recalls
18
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
ENTEGRA CORNERSTONE — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.