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2020 CROSSROADS REDWOOD

2 recalls, 0 complaints - 3 TSBs

20V351000 Jun 12, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
428 vehicles affected
Manufacturer: Keystone RV Company
20V037000 Jan 23, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, ... Read more
Consequence
In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
1,112 vehicles affected
Manufacturer: Keystone RV Company

No complaints found for this vehicle.

Technical Service Bulletins, 2020 CROSSROADS REDWOOD

3 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
130000 VISIBILITY1
350000 EQUIPMENT1
980000 UNKNOWN OR OTHER1
20-375 Mar 19, 2020
130000 VISIBILITY
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments o
20-375 Mar 19, 2020
350000 EQUIPMENT
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments o
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.

CROSSROADS REDWOOD - All Years Overview

Complete safety history for the CROSSROADS REDWOOD across all model years (2011, 2022).

22 Total Recalls
13 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

CROSSROADS REDWOOD - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 1 0 View
2021 1 0 View
2020 (current) 2 0
2019 1 1 View
2018 2 1 View
2017 2 2 View
2016 2 0 View
2015 1 3 View
2014 3 3 View
2013 3 1 View
2012 3 2 View
2011 1 0 View

Other CROSSROADS Models

Model Recalls Complaints
ALL AMERICAN 0 0 View
ALL STAR 0 0 View
ALTITUDE 0 0 View
BELAIR 0 0 View
BLACKWOOD 0 0 View
CAMEO 0 0 View
CARRIAGE 0 0 View
COMMERCIAL DUTY 0 0 View