2012 CROSSROADS REDWOOD

3 recalls, 2 complaints - 2 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
13V372000 Aug 20, 2013
EQUIPMENT
Defect Description
Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Consequence
The awning may unfurl unexpectedly increasing the risk of a crash.
Remedy
Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
1,931 vehicles affected
Manufacturer: Crossroads RV
12V050000 Feb 13, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 REDWOOD RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 26, 2011, THROUGH JANUARY 18, 2012, EQUIPPED WITH A HYDRAULIC TRAILER BRAKE PUMP. THE HYDRAULIC PUMP COULD FAIL AND RESULT IN A LOSS OF BRAKING IN THE TRAILER.
Consequence
A LOSS OF BRAKING CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR PROPERTY DAMAGE.
Remedy
CROSSROADS RV WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HYDRAULIC PUMPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
6 vehicles affected
Manufacturer: CROSSROADS RV

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
EQUIPMENT1
TIRES1
TIRES Aug 14, 2014
Incident date: Aug 13, 2014
INTERSTATE SPEED WITH 5TH WHEEL RV WITH ORIGINAL GOODYEAR MARATHON ST235/80R16 TIRES WITH APPROX. 5000 MILES ON THEM. DRIVER SIDE TIRE BLEW AND CAUSED $4500 WORTH OF DAMAGE TO RV. TWO MONTHS LATER (8-13-14) IT HAPPENED AGAIN, THIS TIME ON PASSENGER SIDE. GOODYEAR PAID MY DEDUCTIBLE WITHOUT QUESTION.... Read more
EQUIPMENT Feb 5, 2014
Incident date: Mar 1, 2013
2012 REDWOOD RW36RE TRAILER. CONSUMER WRITES IN REGARDS TO VEHICLE AWNING PROBLEMS RECALL NOTICE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE INTERSTATE, HE HEARD A NOISE. WHEN HE LOOKED OUT THE EXTENDED MIRRORS, HE SAW THE AWNING HAD COME OUT. THERE WAS A VERY STRONG ... Read more

Technical Service Bulletins, 2012 CROSSROADS REDWOOD

2 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
220000 SEATS1
280000 BACK OVER PREVENTION1
16_TL-2 Mar 21, 2016
220000 SEATS
The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
16_TL-2 Mar 21, 2016
280000 BACK OVER PREVENTION
The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.

CROSSROADS REDWOOD - All Years Overview

Complete safety history for the CROSSROADS REDWOOD across all model years (2011, 2022).

22 Total Recalls
13 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

CROSSROADS REDWOOD - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 1 0 View
2021 1 0 View
2020 2 0 View
2019 1 1 View
2018 2 1 View
2017 2 2 View
2016 2 0 View
2015 1 3 View
2014 3 3 View
2013 3 1 View
2012 (current) 3 2
2011 1 0 View

Other CROSSROADS Models

Model Recalls Complaints
ALL AMERICAN 0 0 View
ALL STAR 0 0 View
ALTITUDE 0 0 View
BELAIR 0 0 View
BLACKWOOD 0 0 View
CAMEO 0 0 View
CARRIAGE 0 0 View
COMMERCIAL DUTY 0 0 View