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2019 CROSSROADS REDWOOD

1 recalls, 1 complaints - 5 TSBs

19V108000 Feb 19, 2019
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.
Consequence
A separation of the trailer can increase the risk of a crash.
Remedy
Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.
128 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER1
UNKNOWN OR OTHER Jul 11, 2020
Incident date: May 15, 2020
ON MAY 15, 2020, I PICKED UP MY 2019 CROSSROADS REDWOOD (3951WB) FROM CATOOSA, OKLAHOMA TO TAKE IT BACK TO ALPINE, TEXAS AFTER IT BEING AT TULSA RV FOR SIX MONTHS FOR SIGNIFICANT WARRANTY REPAIRS. ON THE WAY BACK TO ALPINE, SOMEWHERE ALONG THE ROUTE THE REAR AXLE'S RIGHT-SIDE LEAF SPRING SHEARED IN... Read more

Technical Service Bulletins, 2019 CROSSROADS REDWOOD

5 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE2
350000 EQUIPMENT2
980000 UNKNOWN OR OTHER1
KSB-191007 Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007 Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007 Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007 Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.

CROSSROADS REDWOOD - All Years Overview

Complete safety history for the CROSSROADS REDWOOD across all model years (2011, 2022).

22 Total Recalls
13 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

CROSSROADS REDWOOD - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 1 0 View
2021 1 0 View
2020 2 0 View
2019 (current) 1 1
2018 2 1 View
2017 2 2 View
2016 2 0 View
2015 1 3 View
2014 3 3 View
2013 3 1 View
2012 3 2 View
2011 1 0 View

Other CROSSROADS Models

Model Recalls Complaints
ALL AMERICAN 0 0 View
ALL STAR 0 0 View
ALTITUDE 0 0 View
BELAIR 0 0 View
BLACKWOOD 0 0 View
CAMEO 0 0 View
CARRIAGE 0 0 View
COMMERCIAL DUTY 0 0 View