EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Defect Description
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence
EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy
DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
2,315,768 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SEATS:FRONT ASSEMBLY:RECLINER
Defect Description
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence
IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
1,066,000 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
Complaint Statistics
213 total complaints
12 crashes 2 fires 11 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE AND ENGINE COOLING:ENGINE | 34 |
| ENGINE AND ENGINE COOLING | 19 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 11 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 9 |
| VEHICLE SPEED CONTROL | 9 |
| EXTERIOR LIGHTING:HEADLIGHTS | 9 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 7 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| SEATS:FRONT ASSEMBLY:RECLINER | 5 |
| SUSPENSION:FRONT | 4 |
Incident date: Jun 1, 2013
AUTOMATIC SHIFT ON THE FLOOR. DOES NOT SHIFT CORRECTLY. KEY CANNOT BE REMOVED. IT STAYS ON ACCESSORY AND DRAINS MY BATTERY. THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I WAS TOLD IT WAS NOT COVERED BECAUSE OF THE YEAR OF THE CAR. I PURCHASED THE CAR IN AUGUST 2012. RAN FINE UNTIL 06/01/13. I FEEL I
... T SHOULD STILL BE UNDER THE RECALL. IT DOESN'T GO INTO PARK PROPERLY. I FEEL THIS COULD BE A SAFETY ISSUE. *TRRead more
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEE
... RING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.Read more
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEE
... RING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.Read more
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEE
... RING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.Read more
Incident date: May 17, 2010
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. THE CONSUMER STATED THE TIMING CHAIN
... FAILD AND BLEW OUT THE ENGINE. UPDATED 07/23/10*JBRead more
Incident date: Oct 16, 2008
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAS NOT BEEN REPAIRED.
... THE FAILURE AND CURRENT MILEAGES WERE 117,750.Read more
Incident date: Mar 16, 2008
I BOUGHT A USED 1998 CHRYSLER CONCORDE IN THE SPRING OF 2008. THREE WEEKS AFTER I BOUGHT THE CAR THE OIL LIGHT TURNED ON, I THOUGHT NOTHING OF IT, THOUGH I GAVE THE CAR AN OIL CHANGE. ROUGHLY 5 DAYS AFTER GIVING THE CAR AN OIL CHANGE I DROVE IT AROUND FOR THE DAY AND THE OIL LIGHT CAME ON AGAIN, BUT
... THIS TIME WHEN I SHUT THE CAR OFF IT WOULDN'T START AGAIN. WHEN I DID GET THE CAR TO START I TOOK IT TO HARMON'S EXPERT AUTO TO SEE WHAT WAS WRONG WITH IT. I WAS THEN INFORMED THE CAR'S OIL PORTALS WERE CLOGGED DUE TO OIL SLUDGE. THE RECOMMENDED FIX WAS A NEW ENGINE. I WAS TOLD THE CAR HAD ONLY 15 POUNDS OF OIL PRESSURE AND THAT EVENTUALLY THE MOTOR WILL BLOW DUE TO THE OIL SLUDGE. LASTLY I WAS INFORMED THAT THEY SEE THIS PROBLEM ALL THE TIME WITH THE 2.7L ENGINE IN THE CHRYSLER CONCORDES, AND THAT THEY CAN'T UNDERSTAND WHY CHRYSLER WILL DO NOTHING ABOUT IT. NEITHER CAN I. *TRRead more
Incident date: Aug 11, 2008
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08 *J
... BRead more
Incident date: Apr 22, 2005
CHRYSLER/DODGE 2.7 LITER DOHC ENGINE HAS OIL ENGINE SLUDGE. *TR
Incident date: Jun 22, 2008
ENGINE ON OUR 1998 CONCORDE WITH ONLY 47,000 MILES ON IT BLEW OUT WHILE MY SON WAS DRIVING IT. HE HAD THE OIL CHANGED 3 MONTHS AGO. *TR
Incident date: Jul 14, 2007
ENGINE FAILURE, REGULAR OIL CHANGES WELL MAINTAINED. CAR WAS RUNNING FINE DRIVING ON WAY HOME FROM WORK IN HEAVY TRAFFIC,THEN OIL LIGHT CAME ON CAR SHUT OFF WOULD NOT START BACK UP. HAD TO HAVE POLICE COME HELP WITH TRAFFIC AND HAVE HELP GETTING IT OFF ROAD . TOWED HOME GOT IT STARTED BACK UP SOUNDE
... D LIKE A BUNCH OF METAL IN A BLENDER. DRAINED OIL OUT OF CAR WAS PUREED METAL. TOTAL ENGINE LOSE, NO SHOP WOULD REPAIR, SAID THE ENGINE WAS NOT WORTH FIXING, NOT EVEN WORTH PUTTING NEW ENGINE IN THE CAR. EVERY PLACE I TALKED TO SAID SAME THING THAT THE 2.7 ENGINE IN THE 98 CONCORD WAS FAULTY AND JUNK. *TRRead more
Incident date: Apr 22, 2008
MY 1998 CHRYSLER CONCORDE STARTED USING OIL AT 70,000 MILES IT NOW HAS 90,000 MILES AND NOW USES 1-QT OF OIL EVERY 500 MILES ALL REPORTS I READ SAY THAT THE ENGINE IS READY TO FAIL I HAVE ALWAYS CHANGED OIL EVERY 3,000 MILES AND MAINTAINED THE VEHICLE TO MFG SPECS SO I CANNOT BE TO BLAME. *TR
Incident date: Mar 6, 2008
KNOCKING IN ENGINE. *TR
Incident date: Nov 23, 2007
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SEAT RECLINED UNEXPECTEDLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) IN MAY OF 2003. THE DEALER STATED T
... HAT THE RECLINING SEAT WAS NOT DUE TO THE RECALL, BUT RATHER A SEAT BACK ADJUSTER AND WIRING HARNESS FAILURE. THE CURRENT MILEAGE WAS 86,554 AND FAILURE MILEAGE WAS 86,544. UPDATED 01-15-08. *KB UPDATED*JBRead more
Incident date: Nov 9, 1998
THE ENGINE HAS FAILED TWICE. *TR
Incident date: Jul 29, 2007
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING TO APPROXIMATELY 55 MPH. THE CONTACT STATED THAT SHE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE
... MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,400.Read more
Incident date: Jun 19, 2007
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE.
... I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.*AKRead more
Crash
Incident date: Jun 19, 2007
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE.
... I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.*AKRead more
Crash
Incident date: Jun 19, 2007
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE.
... I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.*AKRead more
Crash
Incident date: Jun 19, 2007
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE.
... I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.*AKRead more
Crash
Incident date: Apr 22, 2007
I WAS DRIVING MY 1998 CHRYSLER CONCORD TO THE HOSPITAL ON A HIGHWAY WITH MY WIFE AND MY 5 MONTH OLD BABY, THEN ALL THE SUDDEN, AND WITH NO WARNING THE CAR JUST STOPPED . I GOT A TOWTRUCK AND I SPENT 2,000 TO REBUILT THE ENGINE BUT STILL THE CAR IS NOT WORKING PROPERLY.I HAVE NO IDEA WHAT TRIGED THE
... ENGINE FAILUE ESPECIALLY THAT I KEEP CHANGING OIL AND TUNE UP EVERY 3 MONTHS. *TRRead more
Incident date: Jan 31, 2007
TL* THE CONTAC OWNS A 1997 CHRYSLER CONCORD. THE BODY MOUNT ON THE VEHICLE WORE OUT, AND THE CONTACT WAS CONCERNED THAT IF THE VEHICLE GOT INTO AN ACCIDENT THE BODY WOULD DISCONNECT FROM THE FRAME. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD TO TO REPAIR THE BODY MOUNT. THE CONTAC
... T HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 112,000. *AKRead more
Incident date: Jan 6, 2007
TL* - THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE INSTRUMENT PANEL FAILED. ON 1-6-07 THE CONTACT WAS DRIVING AT 65 MPH WHEN THE GAUGES ON THE INSTRUMENT PANEL TURNED OFF AS IF THE CAR WAS OFF, THE AIR CONDITIONING TURNED ON, AND THE INTERIOR LIGHTS STARTED FLASHING. THE CONTACT PULLED OVER
... TO TURN THE IGNITION OFF AND ON, BUT THE VEHICLE WOULD START SO IT WAS TOWED TO A SHOP WHERE THEY TOLD HIM THAT THE BODY CONTROL MODULE WAS WORKING INTERMITTENTLY. THE MECHANIC TOLD THE CONTACT, THAT EVEN IF HE FIXED THE BODY CONTROL MODULE, HE STILL MAY HAVE PROBLEMS WITH THE COMPUTER IN THE VEHICLE BECAUSE IT NEEDED TO BE UPDATED.*AKRead more
Incident date: Dec 13, 2006
TIMING CHAIN BROKE. *NM
Incident date: Oct 27, 2006
DT*: THE CONTACT STATED THERE WAS A TAPPING NOISE IN THE ENGINE WHEN STARTED, WHICH CONTINUED AS THE ENGINE RAN. WHEN THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WAS NO RECALL FOR THE ENGIN
... E OF THAT YEAR, MAKE AND MODEL.Read more
Incident date: Jul 9, 2004
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH AT NIGHT ON NORMAL ROAD CONDITIONS, THERE WAS POOR HEADLIGHT ILLUMINATION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO REPLACE THE RADIATOR FAN, THE CONTACT WAS ALERTED THAT THE HEAD LIGHT GASKET NEEDED TO BE CHANGED, WHICH REQUIRED THE BUMPER TO BE
... DISMOUNTED TO REPLACE THE HEAD LIGHT LAMP. THE WAS MADE THE REPAIR RATHER EXPENSIVE. THE MOISTURE AND DUST ENTERING INTO THE HEAD LIGHT REDUCED THE ILLUMINATION POWER CREATING A SAFETY RISK FOR NIGHT DRIVING. THE MANUFACTURER WAS CONTACTED WHO CONNECTED CONFERENCED THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS NOT RECALL FOR THE HEAD LIGHT DEFECT AND THE REPAIR HAD TO BE COVERED BY THE CONTACT. THE CONTACT REFUSED TO PERFORM THE REPAIR. LATER THE HEAD LIGHT LAMP WAS REPLACED BY AN INDEPENDENT MECHANIC WHO DID NOT REPLACE THE GASKET, CONSEQUENTLY THE POOR ILLUMINATION PROBLEM REMAINED WITHOUT RESOLUTION.Read more
Incident date: Jul 9, 2004
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH AT NIGHT ON NORMAL ROAD CONDITIONS, THERE WAS POOR HEADLIGHT ILLUMINATION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO REPLACE THE RADIATOR FAN, THE CONTACT WAS ALERTED THAT THE HEAD LIGHT GASKET NEEDED TO BE CHANGED, WHICH REQUIRED THE BUMPER TO BE
... DISMOUNTED TO REPLACE THE HEAD LIGHT LAMP. THE WAS MADE THE REPAIR RATHER EXPENSIVE. THE MOISTURE AND DUST ENTERING INTO THE HEAD LIGHT REDUCED THE ILLUMINATION POWER CREATING A SAFETY RISK FOR NIGHT DRIVING. THE MANUFACTURER WAS CONTACTED WHO CONNECTED CONFERENCED THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS NOT RECALL FOR THE HEAD LIGHT DEFECT AND THE REPAIR HAD TO BE COVERED BY THE CONTACT. THE CONTACT REFUSED TO PERFORM THE REPAIR. LATER THE HEAD LIGHT LAMP WAS REPLACED BY AN INDEPENDENT MECHANIC WHO DID NOT REPLACE THE GASKET, CONSEQUENTLY THE POOR ILLUMINATION PROBLEM REMAINED WITHOUT RESOLUTION.Read more
Incident date: May 24, 2005
MY ENGINE FAILED WITH NO WARNING AT ALL WHILE DRIVING. *NM
Incident date: Oct 20, 2006
ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED M
... ECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Oct 20, 2006
ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED M
... ECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Oct 20, 2006
ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED M
... ECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Sep 8, 2006
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON THE FREEWAY THERE WAS A LOUD NOISE AND THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND D
... ETERMINED THE ENGINE FAILED AND A NEW ENGINE WOULD HAVE TO BE INSTALLED. THE CONTACT MAINTAINED OIL CHANGES EVERY 3,000 MILES. ON ONE OCCASION, THE OIL LIGHT ILLUMINATED INDICATING THE OIL WAS LOW, BUT THE OIL WAS AT THE PROPER SPOT WHEN CHECKED. WHEN THE CONTACT ACCELERATED THE VEHICLE, BLUE SMOKE CAME OUT OF THE EXHAUST. THE VEHICLE ALSO FAILED THE SMOG CHECK.Read more
Incident date: Jun 14, 2003
I HAVE A 1998 CHRYSLER CONCORD THAT RECEIVED ROUTINE MAINTENANCE. WHILE DRIVING ON DAY, I HEARD A KNOCKING NOISE COME FROM THE ENGINE. I PULLED OVER AND TURNED THE CAR OFF. THE CAR NEVER CUT BACK ON AND THE MECHANIC STATED THAT THE ENGINE LOCKED UP. I PHONED SEVERAL ENGINE REPAIR COMPANIES AND
... WAS NOTIFIED THAT THEY RECEIVE MANY COMPLAINTS / REQUESTS FOR THE ENGINES. THEY ALSO STATED THAT THE CONCORD HAD ONE OF THE WORST PERFORMING AND THE MOST EXPENSIVE ENGINES. *JBRead more
Incident date: Aug 1, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO ACCELERATE AT AN INTERSECTION. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE ENGINE FAILED BECAUSE THERE WAS SLUDGE IN THE OIL. THE ENGINE NEEDS TO BE REPLACED. UPDATED 11/21
... /06. *JBRead more
Incident date: Jul 16, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH, THERE WAS A RATTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED COMPLETELY, AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THAT THE ENGINE HAD DROPPED A VALVE, AND THAT
... THE VEHICLE NEEDED A COMPLETE ENGINE REPLACEMENT. THERE WERE NO REPAIRS WERE MADE.Read more
Incident date: Jun 13, 2006
GEAR SHIFT LEVER IS VERY HARD TO MOVE. SOMETIMES NEEDING BOTH HANDS TO PUT IT IN GEAR. SOMETIMES IT WILL NOT COME OUT OF REVERSE AND GO TO PARK. *JB
Incident date: Jun 28, 2006
I OWN A 1998 CHRYSLER CONCORDE LXI AND CURRENTLY THE MILEAGE ON THIS CAR IS AROUND 84000. ON JUNE 28, 2006, WHILE DRIVING, SUDDENLY ENGINE MAKING A RATTLING NOISE WITHOUT ANY WARNING OR INDICATIONS, AND LOST POWER AND TURNED OFF. AFTER OBTAINING THREE DIFFERENT EXPERT OPINIONS FROM DIFFERENT MECHA
... NICS, I HAVE BEEN TOLD THAT THE ENGINE HAS FAILED AND I HAVE TWO OPTIONS - EITHER PUT A NEW ENGINE OR JUNK IT. THE ESTIMATED COST OF REPAIR IS AROUND $6000. I CALLED THE CHRYSLER TODAY (JULY 2, 2006) AND RECEIVED A FILE NUMBER (IT IS 15115756). AT THE END OF THE CALL, I WAS TOLD THAT CHRYSLER CANNOT HELP IN THIS MATTER. I HAVE THE UNDERSTANDING THAT CHRYSLER HAS RECEIVED MANY COMPLAINTS ABOUT THIS PROBLEM AND IN MANY CASES, THEY HAVE GOT THE CARS REPAIRS AT THEIR COST. KEEPING IN VIEW THE MANY PEOPLE COMPLAINING ABOUT THIS, I FEEL THAT CHRYSLER NEED TO LOOK INTO THIS VERY CAREFULLY AND MUST TAKE THE RESPONSIBILITY OF HAVING IT REPAIRED AT THEIR COST. I NEVER EXPECTED THIS KIND OF TROUBLE WITH THIS CAR, ESPECIALLY FROM A PIONEER MANUFACTURING AUTOMAKER COMPANY LIKE CHRYSLER. *NMRead more
Incident date: Jun 6, 2004
WHILE DRIVING THE ENGINE STARTED MAKING A NOISE THEN LOST POWER. I HAD IT TOWED TO A LOCAL REPAIR SHOP WHO BELIEVES THAT THE "WRIST PIN" MAY HAVE FAILED AND THE ONLY WAY TO FIND OUT FOR SURE IS TO TEAR IT DOWN. THEY DON'T RECOMMEND REPAIRING DUE TO THE AMOUNT OF WORK AND OTHER POTENTIAL ENGINE PROBL
... EMS BUT TO REPLACE THE WHOLE ENGINE. COST $2000 - $3000. I CALLED CHRYSLER AND RECEIVED A FILE NUMBER. THEY WILL NOT COMMIT TO ANYTHING UNTIL A AUTHORIZE CHRYSLER REPAIR SHOP DIAGNOSIS THE PROBLEM AND OF COURSE I WILL HAVE TO PAY FOR THE DIAGNOSIS. THE VEHICLE IS ONLY 8 YEARS OLD AND ONLY HAS 55,000 MILES ON IT. I WOULD THINK AN ENGINE HAS A LONGER LIFE THAN THAT! *JBRead more
Incident date: Jan 2, 2006
VEHICLE. *JB
Incident date: May 4, 2006
DT*: THE CONTACT STATED WHILE AT AN INTERSECTION, THE TEMPERATURE GAUGE ELEVATED TO THE RED AREA, AND SMOKE CAME OUT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED THE BLEEDER VALVE AB CONNECTOR HAD MELTED. AFTER THIS WAS REPLACED IT WAS DETERMINED
... THE ENGINE NEEDED TO BE REPLACED AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS ALERTED.Read more
Incident date: Nov 15, 2005
THE CONNECTING ROD BEARINGS IN MY 1998 CONCORD FAILED, CAUSING EXCESSIVE KNOCKING AND LOSS OF OIL PRESSURE LEADING TO NOISE IN THE TOP END. .BECAUSE OF THE HIGH DEMAND FOR THESE 2.7 LITER ENGINES THE REPAIR COST IS IMPOSSIBLE FOR ME. *JB
Incident date: Apr 11, 2002
CAR WILL NOT START AFTER SHORT DRIVE. YOU HAVE TO WAIT ONE HOUR BETWEEN RESTARTS. MANY ATTEMPTS TO REPAIR AT OUR LOCAL FIVE STAR DEALER. FUEL FILTER WAS CHANGED, RADIATOR,OXYGEN. SENSOR,FUEL PUMP. WE WERE TOLD THAT ETHANOL FUEL WAS THE ISSUE, AND TO ONLY USE PREMIUM. THIS HAS NOT RESOLVED THE ISSUE
... . WE HAVE SPENT THOUSANDS ON REPAIRS WITH NO SOLUTION. *JBRead more
Incident date: Feb 17, 2004
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ALL LIGHTS ON THE DASHBOARD ILLUMINATED AS THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. ALTHOUGH NO VISIBLE FLAMES WERE SEEN, THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INITIAL INSPECTION. THE DEALERSHIP DETE
... RMINED THE TIMING BELT BROKE CAUSING THE VALVE TO BURN OUT DESTROYING THE ENGINE.Read more
Incident date: Oct 29, 2005
DT: THE CONTACT WAS DRIVING ON 10-29-05 WHEN VEHICLE JUST DIED. HE THOUGHT HE HAD GOTTEN BAD GAS. HAD IT TOWED AND THE MECHANIC, WHO TOLD HIM THAT ENGINE LOCKED. HE HAD NO PROBLEMS WITH THE CAR PRIOR TO THIS. ALSO, HAD NO WARNING PRIOR TO THE INCIDENT. *AK
Incident date: Apr 1, 2005
CONSUMER CHECK ENGINE LIGHT CAME ON AND WAS TOLD THAT HE WOULD NEED A NEW COMPUTER. *TS ***NAR RECEIVED 9-28-05*** THE CONSUMER WAS LIVING IN GERMANY AT THE TIME AND THE CHRYSLER DEALER THERE WAS UNABLE TO GET THE PART FROM THE STATES FOR TWO MONTHS. THE CONSUMER REQUESTED A RENTAL BUT WAS TOLD T
... HAT SINCE HIS CHRYSLER CAME FROM THE STATES THE COULDN'T AUTHORIZE A RENTAL. THE CONSUMER RENTED A VEHICLE FROM 4/29/05 - 7/19/05 AND REQUEST REIMBURSE FROM CHRYSLER FOR THE COST. *NMRead more
Incident date: Sep 12, 2005
THERE WAS NO INSTRUCTION TO CHECK/INSPECT BATTERY CABLES THAT WERE "BURIED" BEHIND R/F WHEEL FENDER WELL AND BELOW ENGINE. WHEN INSPECTED, THEY WERE SO CORRODED, THAT BOTH HAD TO BE REPLACED AT SIGNIFICANT LABOR EXPENSE WHICH WOULD HAVE BEEN NEGATED BY NORMAL PREVENTIVE MAINTENANCE INSTRUCTION PROC
... EDURES. *NMRead more
Crash
Incident date: Aug 21, 2005
THE HEADLIGHTS COVERS ARE MADE OF PLASTIC. THIS PLASTIC HAS FILMED OVER REDUCING THE EFFECTIVNESS OF THE HEADLIGHTS. THIS IS NOT UNIQUE TO MY CAR. I HAVE NOTICED IT ON ALL SIMULAR YEAR/MAKE/MODEL OF MY CAR. THE DEALER TELLS ME THEY COULD ONLY REPLACE THE HEADLIGHT ASSEMBLIES AT A CONSIDERABLE OUT
... OF POCKET EXPENSE FOR ME. THIS IS NOT SAFE - IT IS AN OBVIOUS MANUFACTURE DEFECT THAT THE MAKER MUST CORRECT.Read more
Incident date: Aug 21, 2005
THE HEADLIGHTS COVERS ARE MADE OF PLASTIC. THIS PLASTIC HAS FILMED OVER REDUCING THE EFFECTIVNESS OF THE HEADLIGHTS. THIS IS NOT UNIQUE TO MY CAR. I HAVE NOTICED IT ON ALL SIMULAR YEAR/MAKE/MODEL OF MY CAR. THE DEALER TELLS ME THEY COULD ONLY REPLACE THE HEADLIGHT ASSEMBLIES AT A CONSIDERABLE OUT
... OF POCKET EXPENSE FOR ME. THIS IS NOT SAFE - IT IS AN OBVIOUS MANUFACTURE DEFECT THAT THE MAKER MUST CORRECT.Read more
Incident date: Jan 13, 2004
DT: DRIVER'S SIDE SEAT RECLINER BOLTS WAS RECALLED. THE CONSUMER TOOK VEHICLE TO THE DEALER AND THEY CHARGED CONSUMER FOR RECALL REPAIRS. THIS WAS ON 1-13-04, AND IT WAS ON THAT DATE THAT CONSUMER RECEIVED THE RECALL NOTICE. THE DEALER TOLD HER THAT IT WAS BECAUSE PREVIOUSLY SOMEONE HAD TRIE
... D TO FIX THE RECALL AND PARTS WERE MISSING. THE CONSUMER WAS NOT THE ORIGINAL OWNER OF THE VEHICLE. WHEN SHE CONTACTED THE MANUFACTURER, THEY JUST TOOK HER COMPLAINT # 12395573. SHE DID NOT HAVE THE RECALL WORK DONE WHEN SHE TOOK VEHICLE TO THE SECOND DEALER. *AK THE RADIO WAS INOPERATIVE. THE WINDOW NEEDED A SUPPORT SEAL. *JB *NM UPDATED 12/8/2005 - *NMRead more
Incident date: Jan 13, 2004
DT: DRIVER'S SIDE SEAT RECLINER BOLTS WAS RECALLED. THE CONSUMER TOOK VEHICLE TO THE DEALER AND THEY CHARGED CONSUMER FOR RECALL REPAIRS. THIS WAS ON 1-13-04, AND IT WAS ON THAT DATE THAT CONSUMER RECEIVED THE RECALL NOTICE. THE DEALER TOLD HER THAT IT WAS BECAUSE PREVIOUSLY SOMEONE HAD TRIE
... D TO FIX THE RECALL AND PARTS WERE MISSING. THE CONSUMER WAS NOT THE ORIGINAL OWNER OF THE VEHICLE. WHEN SHE CONTACTED THE MANUFACTURER, THEY JUST TOOK HER COMPLAINT # 12395573. SHE DID NOT HAVE THE RECALL WORK DONE WHEN SHE TOOK VEHICLE TO THE SECOND DEALER. *AK THE RADIO WAS INOPERATIVE. THE WINDOW NEEDED A SUPPORT SEAL. *JB *NM UPDATED 12/8/2005 - *NMRead more
Showing 50 of 213 complaints.