2014 CHEVROLET CAPRICE

3 recalls — 14 complaints

15V636000 Oct 9, 2015
SEATS
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher intensity than necessary.
Remedy: GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.
23 vehicles affected
14V446000 Jul 23, 2014
SEATS
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
124,007 vehicles affected
14V375000 Jun 27, 2014
VISIBILITY:WINDSHIELD WIPER/WASHER
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.
Remedy: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.
4,794 vehicles affected
ELECTRONIC STABILITY CONTROL (ESC) Aug 28, 2020
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
ELECTRICAL SYSTEM Aug 28, 2020
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
ENGINE Aug 28, 2020
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
UNKNOWN OR OTHER Mar 28, 2019
KEY GETS STUCK IGNITION REPEATEDLY. TOOK TO WILLIAMS CHEVROLET MARCH OF 2017, 25,691 MILES. REPLACED IGNITION CYLINDER. IN MARCH OF 2019 THE KEY BEGAN TO GET STUCK AGAIN, 36,579 MILES. REMOVED AND REPLACED LOCK CYLINDER 3/19/2019. WITHIN 2 DAYS THE KEY WAS STICKING AGAIN. ON 3/27/2019 IT WOULD NOT COME OUT AT ALL. BATTERY DRAINED AND CAR WOULD NOT START. THIS HAS HAPPENED REPEATEDLY! I AM DRIVING MY ELDERLY MOTHER AROUND IN THIS CAR AND DO NOT FEEL IT IS RELIABLE NOR SAFE. THE CAR IS STATIONARY AND IN PARK, GATS STUCK ON ACC.
STEERING Dec 16, 2015
WE CURRENTLY HAVE THREE 2014 CAPRICE PPV VEHICLES THAT HAVE POWER STEERING ISSUES. OUR POLICE OFFICERS HAVE REPORTED THAT THE POWER STEERING INTERMITTENTLY STOPS WORKING BEFORE COMPLETELY FAILING. THREE OF THE FOUR CAPRICE VEHICLES HAVE THE SAME PROBLEM WITHIN TWO WEEKS AND MILEAGE BETWEEN 47K-52K.
ELECTRICAL SYSTEM Mar 25, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPRICE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE EMERGENCY EQUIPMENT FRACTURED. THE EQUIPMENT CONSISTS OF LIGHTS, SIREN, RADIO AND MOUNTING SYSTEM WHICH WAS THE OVERALL RELAY SWITCH. THE FAILURE OCCURRED OVER SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN
ENGINE Feb 18, 2015
I PURCHASE THIS VEHICLE ON JANUARY 20, 2015 BUT DIDN'T PICK UP FROM DEALERSHIP UNTIL FEBRUARY 3, 2015, I WAS WAITING FOR THE SEATS COVERING TO BE INSTALLED ALONG WITH THE REMOTE START I ORDERED. I NOTICE ON ABOUT FEBRUARY 10, 2015 THE ENGINE LIGHT CAME ON, I CONTACTED A LOCAL DEALERSHIP CLOSER TO MY HOME THEY CHECK IT ON SATURDAY FEBRUARY 14, 2014 ADVISED ME IT WAS MY REMOTE THAT HAD BEEN PROGRAM WITH THE WRONG CODES, I WOULD NEED TO CALL THE DEALERSHIP WHERE I PURCHASED IT. I DID I CALL I WAS TOLD THAT WAS NOT TRUE BY THE PERSON IN SERVICE. I CALL THE LOCAL DEALERSHIP BACK AND TOOK THE VEHICLE BACK, I EXPLAINED I ALSO SMELL A STRONG SMOKE ALONG WITH THE ENGINE LIGHT BEING ON. THE VEHICLE WAS CHECKED OUT AGAIN, I HAVE BEEN TOLD THAT IT NEEDS A NEW CATALYST CONVERTER WHICH IS MAJOR FOR A NEW VEHICLE WITH LOW LOW MILES. I WAS TOLD THIS IS THE REAL MILEAGE, I AM WORRY THAT I WILL HAVE MAJOR PROBLEMS WITH THIS VEHICLE BECAUSE I HAVE HAD TO HAVE THE ENGINE REPLACE LESS THEN 30DAYS OF HAVING IT. I REALLY BELIEVE I WAS PROBABLY SOLD A LEMON. I WOULD LIKE THIS INVESTIGATED. I WOULD LIKE TO KNOW IF I COULD RETURN THIS VEHICLE FOR ANOTHER ONE. *TR
STEERING Nov 8, 2014
THIS VEHICLE IS ONE OF A FLEET OF SEVEN VEHICLES FOR THE LA GRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE PAST COUPLE OF MONTHS, THE MAJORITY OF THIS FLEET (NOW 6 OF THE 7 CARS) HAVE ALL HAD POWER STEERING FAILURES DURING VEHICLE OPERATION (WHILE MOVING). THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER AND THERE WILL BE A LOSS OF STEERING CONTROL AT WHICH TIME A CRASH WILL OCCUR AND WILL INJURE THE OFFICER AND INNOCENT PERSONS. *TR
STEERING Nov 7, 2014
AS THE BARTONVILLE ILLINOIS POLICE OFFICER ASSIGNED TO THIS VEHICLE WAS APPROACHING AND BEGINNING A TURN WHEN THE POWER STEERING WENT OUT AT WHICH TIME HE STOPPED THE VEHICLE AND PUT THE TRANSMISSION IN PARK. HE THEN TURNED THE VEHICLE BACK ON AND THE POWER STEERING FUNCTIONED CORRECTLY. THE OFFICER THEN "DEAD-LINED" THE CAR. THE VEHICLE WAS THEN DRIVEN TO RAY DENNISON CHEVROLET, PEKIN, ILLINOIS ON OCTOBER 8, 2014 FOR REPAIR WITHOUT INCIDENT WHERE IT HAS BEEN UP TO AND INCLUDING THIS DATE DUE "PARTS" BEING SHIPPED FROM AUSTRALIA ACCORDING TO THE DEALERSHIP. *TR
STEERING Nov 5, 2014
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. NOTE: THIS VEHICLE'S POWER STEERING FAILED ON TWO OCCASIONS: JUNE 24, 2014 AND AGAIN AFTER BEING REPAIRED ON NOVEMBER 4, 2014. *TR
STEERING Nov 5, 2014
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
STEERING Nov 5, 2014
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
STEERING Nov 5, 2014
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
STEERING Nov 5, 2014
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR