2023 CHEVROLET BOLT EV

Steering wheel does not return to center, requiring driver input to do so. Force needed to turn the steering wheel continued to increase throughout the past year, getting abnormally difficult and unlike any other vehicle. Had the steering rack replaced, which corrected the problem.

Steering, Rack and Pinion is failing after 44k miles, Steering gear is binding internally

Steering wheel fails to return to center after turns — potential steering gear defect 2023 Chevrolet Bolt EV steering wheel fails to return to center after completing turns, particularly at low speeds. Steering requires manual input to re-center the vehicle after every turn. No warning lights or audible alerts. The issue is not attributable to alignment, tires, or tire pressure, as I have had new OEM-spec tires installed and an alignment performed without any improvement to the steering. I brought the vehicle to the dealership to address this safety concern. They stated unable to replicate the issue and sent me away without performing repair. The dealership charged me for an alignment but provided only post-alignment figures — no before measurements, making it impossible to determine whether any corrective action was actually taken or whether the alignment was a contributing factor. This is a safety concern as it requires constant driver correction after every turn, increasing risk of overcorrection, unintended lane departure, and delayed response in emergency situations. Condition is hazardous in low-speed environments such as parking lots, intersections, on/off ramps, and residential streets where frequent turns are made and rapid corrections may be necessary. Issue is not isolated to my vehicle or model year. Owners of 2017-2019, 2022, and 2023 Chevy Bolt EVs have reported identical symptoms across multiple owner forums, with hundreds of documented complaints. Community research and independent mechanic diagnoses consistently identify the steering gear (rack and pinion) as the root cause, with internal binding cited as the failure. GM's own service manual includes a diagnostic path for "Poor Return of Steering Wheel," confirming GM is aware this condition exists. No recall or service bulletin issued addressing this widespread concern despite years of owner complaints spanning all Bolt EV model years. Request that NHTSA investigate and consider issuing a recall.

The Chevy Bolt steering wheel has a skip track and previous track button mounted to the left-rear side of the steering wheel. These buttons often become unresponsive for extended periods of time (up to 30 minutes) when a media device is connected. When pressed, they will display an error on the instrument panel screen that says “Action Unavailable While Indexing”. Although media controls are not explicitly safety related, the frustration caused by these unresponsive buttons can cause the driver to become distracted or look for unsafe methods of adjusting the media playback that the buttons are supposed to perform.

Steering is failing at only 43,800 miles like many others. It is failing to return to center which makes it dangerous to drive, it doesn't come out of a turn. It is clicking and fails to return to center.

Clicking/Clunking under driver's feet

Clicking/Clunking under driver's feet

Headlights were brushed clear of snow prior to driving. While driving in snow conditions, the headlights became covered in snow and would not provide illumination to the road ahead. This put me at safety risk making road visibility extremely poor at night. While driving I couldn’t understand why the road was so difficult to see. Upon arriving home, I inspected the headlights to see the snow had completely covered the headlights.

THIS VEHICLE JUST STOPPED IN THE MIDDLE OF TRAFFIC, NOT GIVING ME TIME TO PULL OVER. THE SCREEN JUST SAID, "SERVICE MODE", AND WOULD NOT GO INTO NEUTRAL TO ENABLE THE CAR TO BE PUSHED TO A SAFE SPOT. HIGHWAY PETROL HAD TO STOP TRAFFIC AND HAVE IT TOWED OFF. THIS WAS ENDANGERING EVERYONE INVOLVED. IF THIS IS A COMMON PROBLEM WITH OTHER CHEVY BOLTS, IT DEFINITELY NEEDS ADDRESSING.

The seatbelt grinds away the frame around it.

The seatbelt grinds away the frame around it.

After around 55,000 miles, the steering column began making noise during slow speed corning. When the vehicle is not in motion, the driver can replicate this issue by turning the steering wheel into the 45 degrees position. The repair out of warranty is subject to around $3,000 and this typically is always the case as only the bumper-to-bumper warranty will cover this repair and is limited to 36,000 miles and is not enough time for this issue to arise.

The steering system has developed a progressively worse clunking sound when turning the steering wheel left or right when stopped, or at slow speeds. Additionally, the steering wheel will no longer return to center when exiting a turn. (In other words, it requires effort from the driver to return the steering wheel to center)

When I make a left or right turn, the steering wheel does not return to the center on its own. I have to manually bring it back to center in order to straighten the wheels after a turn.

Rack and Pinion steering rack is failing. The steering wheel is not returning to center, causing the vehicle to meander into oncoming traffic when executing left turns. Recently this forced a vehicle in oncoming traffic to ditch onto the shoulder. Luckily there was no incident (to their vehicle or driver) after stopping to check with the other driver. Dealer has since confirmed the failure of the steering rack with a $3k cost to replace, and that this issue is "common" with 2022-2023 Chevrolet Bolts.

I own a 2023 Chevy Bolt EV. Around 9/27/24 at 5,144 miles, the vehicle began experiencing serious electrical and propulsion issues. It has been to the dealership six times, each requiring a tow due to total loss of function. Issues include blown fuses, charging failures, shifting problems, propulsion loss, and repeated warning messages. Repairs have involved fuse box replacements, a new wiring harness, and other electrical components. The car has spent over 100 hours inactive at the dealership. Problems have been confirmed by technicians, but persist despite repairs. Additional safety concerns include a defective impact sensor, airbag warning lights, and a burned-out headlamp. These compromise crash readiness and visibility. Due to ongoing issues, the vehicle has been parked and unused for months, as it is unsafe and unreliable to drive. The manufacturer has not inspected the vehicle. Based on repeated failures and unresolved safety risks, I believe this vehicle qualifies as a lemon and request further investigation.

I own a 2023 Chevy Bolt EV. Around 9/27/24 at 5,144 miles, the vehicle began experiencing serious electrical and propulsion issues. It has been to the dealership six times, each requiring a tow due to total loss of function. Issues include blown fuses, charging failures, shifting problems, propulsion loss, and repeated warning messages. Repairs have involved fuse box replacements, a new wiring harness, and other electrical components. The car has spent over 100 hours inactive at the dealership. Problems have been confirmed by technicians, but persist despite repairs. Additional safety concerns include a defective impact sensor, airbag warning lights, and a burned-out headlamp. These compromise crash readiness and visibility. Due to ongoing issues, the vehicle has been parked and unused for months, as it is unsafe and unreliable to drive. The manufacturer has not inspected the vehicle. Based on repeated failures and unresolved safety risks, I believe this vehicle qualifies as a lemon and request further investigation.

I own a 2023 Chevy Bolt EV. Around 9/27/24 at 5,144 miles, the vehicle began experiencing serious electrical and propulsion issues. It has been to the dealership six times, each requiring a tow due to total loss of function. Issues include blown fuses, charging failures, shifting problems, propulsion loss, and repeated warning messages. Repairs have involved fuse box replacements, a new wiring harness, and other electrical components. The car has spent over 100 hours inactive at the dealership. Problems have been confirmed by technicians, but persist despite repairs. Additional safety concerns include a defective impact sensor, airbag warning lights, and a burned-out headlamp. These compromise crash readiness and visibility. Due to ongoing issues, the vehicle has been parked and unused for months, as it is unsafe and unreliable to drive. The manufacturer has not inspected the vehicle. Based on repeated failures and unresolved safety risks, I believe this vehicle qualifies as a lemon and request further investigation.

Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)

The car had weird noise (clunky) when I make the turn either left or right since beginning in Apri 2025. On April 17 in the morning, I drove to work while exit on freeway. When I try to turn into other street at speed of 20 mph, the car is not turning as normal as expected. It went beyond the other lane even I just turn in regularly with normal angle within my lane. (with huge clunky noise and lose control to make a turn) I was almost hit the other car on my left side as those are parallel with 2 lanes. I immediately rush to local GM dealer next day (April 18) and drop off the car for inspection. The dealer identified and confirmed there is an issue with the steering gear. (No fix due to extremely costly) I have to keep driving at risk.

Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.

Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.

I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.

I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.

I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.

The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.

When the steering wheel is turned, it does not return back to the center on its own. It requires me (driver) to turn the steering wheel back to center. If it is not done manually, the vehicle continues turning, possibly causing an accident. This is at lower speeds.

The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.

The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.

The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.

There is a clicking, or a light clunk, sound that *I THINK* is coming from the front passenger side of the car. The sound only occurs when accelerating, most often from a stop but not always, and occasionally when breaking. It is not a repeated click. It happens once at the beginning of the acceleration or breaking process. The problem is easily reproducible. My dealer did a repair under warranty to the front driver side, but this did not eliminate the click. I am currently waiting for my dealer to get parts in to do the same repair to the right hand side of the car. It appears the parts on back order.

The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.

The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.

I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.

I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.

See attached document for complaint

See attached document for complaint

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

Twice now within three months while I was backing up as I was parking the car parallel to the curb, the car suddenly accelerated at a much faster pace and projected the car backwards. Luckily no property or individuals were hurt. It would appear that the accelerator or speed control failed at the lower speeds required when backing up to parallel park. I saw no warning lights on the dash however may have been looking back as I was parking. The dealer did not find any code to indicate a system failure. They suggested that we removed the after-market mats.

Twice now within three months while I was backing up as I was parking the car parallel to the curb, the car suddenly accelerated at a much faster pace and projected the car backwards. Luckily no property or individuals were hurt. It would appear that the accelerator or speed control failed at the lower speeds required when backing up to parallel park. I saw no warning lights on the dash however may have been looking back as I was parking. The dealer did not find any code to indicate a system failure. They suggested that we removed the after-market mats.

Twice now within three months while I was backing up as I was parking the car parallel to the curb, the car suddenly accelerated at a much faster pace and projected the car backwards. Luckily no property or individuals were hurt. It would appear that the accelerator or speed control failed at the lower speeds required when backing up to parallel park. I saw no warning lights on the dash however may have been looking back as I was parking. The dealer did not find any code to indicate a system failure. They suggested that we removed the after-market mats.

Electric pole broken onto the street and hit the car, cause severe damage to the front-left-corner on the Chevy Bolt EV 2023. The airbags did not deploy. Safety of the driver and infant was diminished greatly.

Electric pole broken onto the street and hit the car, cause severe damage to the front-left-corner on the Chevy Bolt EV 2023. The airbags did not deploy. Safety of the driver and infant was diminished greatly.

I had service on my vehicle and was told by Chevrolet Service Center that vehicle could not be released for safety reasons because my vehicle could not accept download installed in vehicle. After three weeks of certified Service Center and GM TACS engineers and techs communicating back and forth, I was told the originator of download offered the download does not work for Chevrolet Bolts EV. Questions remain: 1. What was in the download? Was it limited to 2023 Chevrolet Bolt EV's or other years, models of Bolt EV's as well?? I have invoice to attach

The GM portable charger has two pigtails for using either 120V Level 1 or 240V Level 2 charging. My complaint is that the GM charging unit will default to 120V Level1 charging without any fault/warning indication if one phase of the 240V circuit fails. I had a 240V dedicated service installed so that I could charge my EV at 240V Level 2 charging rates. The charging rate didn't seem to improve after plugging the charger into the 240V outlet, but I assumed that was due to current limitations of the GM portable charging unit. I happened to check the charging rate as displayed on the infotainment unit and discovered that I was actually charging at "120V Level 1" even though I was plugged into the 240V outlet. I discovered that a fuse had blown on one of the phases of the service and after analyzing my electric utility bills realized that the fuse must have blown immediately. I didn't check the fuses before because the charger light was on and I assumed everything was ok. I've uploaded some photos of the electrical fault. Being a new EV owner and naive to charging rates and levels, I was unaware of the issue. The pigtails for the GM portable charger should have an 'identifier' circuit that allows the charger to determine if the service connection matches the expected capabilities and provide some type of fault or warning indication.

2023 Chevy bolt has a hand 'regenerative brake'. I was using it while driving in traffic. My speed was around 40 mph when the car in front of me abruptly stopped. The distance between us was approximately 30 ft. I immediately switched from hand brake to foot brake and the pedal felt soft and there was a delay in response to foot brake. I rear ended the vehicle in front of me causing damages to both vehicles. This had happened in August 2023. I called the manufacture to let them know what happened and they told that they will pass the information. I made a call to them in December of 2023. My vehicle was not inspected for this issue as I am not sure who can help me with this problem. There were no warning lights before the accident. Ever since the accident I have tested switching from 'hand brake' to foot brake and always feel a softer pedal and a slight delay in response. I believe this issue was a main factor for the accident as in my over 10 years of driving experience I have never had an accident before. I believe that the 'hand brake' is using electric motor while foot brake uses regular hydraulic system and they are not adjusted properly when are switched in between.

The contact rented a 2023 Chevrolet Bolt EV. The contact stated that while driving approximately 30 MPH the driver depressed the brake pedal but the vehicle did not stop and crashed into the rear of a second vehicle. The contact indicated that during the crash the vehicle was low on electrical charge and was being operated in the "One Pedal" mode and the the air bags did not deploy. The rear passenger seated on the passenger side sustained an injured neck which did not require medical treatment. A police report was taken at the scene and the vehicle was driven away from the scene. The cause of the failure was not determined. The rental company was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact rented a 2023 Chevrolet Bolt EV. The contact stated that while driving approximately 30 MPH the driver depressed the brake pedal but the vehicle did not stop and crashed into the rear of a second vehicle. The contact indicated that during the crash the vehicle was low on electrical charge and was being operated in the "One Pedal" mode and the the air bags did not deploy. The rear passenger seated on the passenger side sustained an injured neck which did not require medical treatment. A police report was taken at the scene and the vehicle was driven away from the scene. The cause of the failure was not determined. The rental company was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.