ONE DAY I COULD SMELL GAS FAIRLY STRONG, AND THEN I STOPPED AT A FRIENDS SHOP, OPENED THE HOOD AND YOU COULD SEE GAS SPURTING OUT. AS I WAS LOOKING UP THIS PART AND THEN SPOKE WITH SOMEONE THAT INFORMED ME THAT YES THERE HAD BEEN A RECALL ON THE FUEL RAIL AND THAT IT WAS CLOSED. OF COURSE I HAD TO PARK IT TO KEEP IT FROM CATCHING ON FIRE.. IT'S A 1996 CADILLAC DEVILLE AND IT'S IN MINT CONDITION. I AM ASKING FOR SOME HELP IN GETTING THIS REPAIRED/REPLACED.
TL* THE CONTACT OWNS A 1996 CADILLAC DEVILLE. WHILE PLACING FUEL IN THE VEHICLE, THE CONTACT OBSERVED FUEL LEAKING FROM UNDERNEATH THE VEHICLE BY THE FUEL TANK. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 1996 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
MY SEAT BELT ON THE DRIVER SIDE WILL NOT LATCH. THE TONGUE WILL NOT INSERT INTO THE BUCKLE. I REPORTED THE PROBLEM TO GM/ CADILLAC AND WAS TOLD TO VISIT THE LOCAL DEALER. THE REPRESENTATIVE OF THE DEALER IN ZANESVILLE, OHIO TOLD ME THE SEAT BELT BUCKLE WAS NO LONGER AVAILABLE. SINCE I NEVER USE THE MIDDLE BACK SEAT AND IT HAS THE IDENTICAL BUCKLE, MY SUGGESTION WAS TO REMOVE THE SEAT BELT FOR THE MIDDLE BACK SEAT AND USE THE BUCKLE FOR MY DRIVER'S SEAT. I WAS TOLD FOR LEGAL REASON THEY COULD NOT DO THIS. SO IT IS OK FOR ME THE DRIVER NOT TO HAVE A SEAT BELT WHEN THE PART IS NOT AVAILABLE THROUGH GM BUT IS AVAILABLE IN MY MIDDLE BACK SEAT WHICH IS NEVER USED. I NOTICED THE 91 CADILLAC DEVILLE HAD A RECALL FOR A SIMILAR PROBLEM.
TL* THE CONTACT OWNS A 1996 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO RUN HOT AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE ENGINE BLOCK WAS CRACKED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD REPAIR THE VEHICLE AT THEIR COST AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE DEALER STATED TO THE CONTACT THAT THE MANUFACTURER ADVISED THEM NOT TO MAKE ANY REPAIRS TO THE VEHICLE. A LETTER WAS WRITTEN TO THE CHIEF EXECUTIVE OFFICER WHO RESPONDED THAT THEY WOULD NOT ASSIST IN THE REPAIR OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
MY FATHER PURCHASED A 1996 SEDAN DEVILLE BRAND NEW. HE PASSED AWAY IN APRIL 1998. MY MOTHER DROVE THE CAR UNTIL THIS YEAR. SHE GAVE ME THE CAR. THE CAR HAS APPROX 17,000 MILES. I JUST FOUND OUT THE CAR HAS A BLOWN REAR HEAD GASKET. I REALIZE THE CAR IS 15 YRS OLD BUT I FEEL THIS SHOULD NOT HAVE HAPPENED WITH SUCH LOW MILEAGE. THE CAR WAS NEVER ABUSED AND STILL SMELLS NEW INSIDE. DO I HAVE ANY RECOURSE WITH GM? *TR
TL* THE CONTACT OWNS A 1996 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V110000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) YET THE CONTACT CONTINUED TO EXPERIENCE FAILURES WITH THE VEHICLE AFTER REPAIRS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE A DIAGNOSTIC WAS PERFORMED AND THE MECHANIC ADVISED THE CONTACT THAT THE PLASTIC TUBING CONNECTED TO THE STAINLESS STEEL FUEL RAIL FAILED, CAUSING FUEL TO SPRAY INTO THE ENGINE. THE MANUFACTURER ADVISED THE CONTACT THAT THE TUBING WAS NO LONGER MANUFACTURED THEREFORE THEY COULD NOT AUTHORIZE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,000.
TL*THE CONTACT OWNS 1996 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ANTI FREEZE CAME OVER THE FIREWALL AND CAUSED SECOND DEGREE BURNS TO HIS FEET. THE CONTACT WAS TRAVELING 55 MPH WHEN THIS OCCURRED. THE MECHANIC STATED THAT THE HEATER CORE FAILED ON THE VEHICLE AND ALLOWED THE ANTI FREEZE TO LEAK INTO THE VEHICLE. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 160000 AND THE CURRENT MILEAGE WAS 167000.
1 injured
TL* THE CONTACT OWNS A 1996 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ABNORMALLY ACCELERATED UNTIL HEAVY PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER YET THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,201.
TL*THE CONTACT OWNS A 1996 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. ON A SEPARATE OCCASION, THE ODOR WAS PRESENT WHEN THE ENGINE WAS STARTED AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE NYLON TUBING USED IN THE FUEL RAIL CONTRIBUTED TO FUEL LEAKAGE IN THE ENGINE. THE ORIGINAL PART WAS DISCONTINUED AND THE REPLACEMENT COMPONENT WOULD COST $400. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY;HOSES, LINES/PIPING, AND FITTINGS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND MILEAGES WERE UNKNOWN.
REFER TO OPEN NHTSA ACTION NUMBER PE94071. CUSTOMER OWNS A 1996 CADILLAC SEDAN DEVILLE WITH 93,884 MILES. CAR WAS ORIGINALLY EQUIPPED WITH MICHELIN XW4 TIRES FROM MANUFACTURER IN SIZE P225/60 R16 97S WITH A THIN WHITEWALL. ALL 4 TIRES REPLACED WITH SAME MICHELIN XW4 TIRES AT AROUND 50,000 MILES IN 2002, DUE TO AGE AND WEAR. ALL THE NEW TIRES HAD DOT CODE: B93V 222X 0902, AND ARE MARKED MADE IN USA. IN 2006, WHILE TRAVELING AT ABOUT 40 MPH, THE FRONT PASSENGER TIRE HAD A SUDDEN BLOWOUT. THIS BLOWOUT CREATED A HOLE FROM JUST PAST THE TIRE BEAD TO THE BEGINNING OF THE TREAD, MAKING A FLAP ABOUT THE SIZE OF YOUR PALM, STILL ATTACHED TO THE SIDE OF THE TREAD. TIRE REPLACED WITH A MATCHING XW4 WITH DOT CODE: B33V 222X 1105, MARKED MADE IN CANADA. AT THAT TIME, THE XW4 WAS DISCONTINUED BY MICHELIN, SO HAD TO FIND IT AS NOS (NEW OLD STOCK) VIA MAIL ORDER DISTRIBUTOR. IN SEPT. 2008 AT AROUND 93,800 MILES, THE FRONT DRIVERS SIDE XW4 TIRE WAS NOTICED TO HAVE A SMALL BUBBLE IN THE SIDEWALL, NEAR THE TIRE BEAD AND IN THE WRITING AREA FOR THE TREAD AND SIDEWALL DESIGNATIONS. HAVE PICTURES SHOWING THIS BUBBLE, WHICH IS ABOUT 3 INCHES LONG AND 1.25 INCHES WIDE. SUBMITTED CLAIM TO MICHELIN AND REPLACED THE TIRE WITH A MICHELIN SYMMETRY, WHICH ALMOST EXACTLY MATCHED THE XW4 IN TREAD AND SIDEWALL APPEARANCE. WHEN TIRE WAS DISMOUNTED FROM THE RIM, THE BUBBLE STAYED INFLATED?! MICHELIN CAME BACK SAYING THE TIRE WAS OUT OF WARRANTY, AS IT WAS A FEW MONTHS PAST THE 6 YEAR WARRANTY. AT THE SAME TIME, THE 2 REMAINING XW4 TIRES ON THE BACK EXHIBITED SIGNIFICANT CRACKING RIGHT WHERE THE TREAD MEETS THE SIDEWALL, AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE. APPEARS TO BE TREAD SEPARATION. THESE 2 REAR TIRES ALSO HAVE A DOT CODE: B93V 222X 0902, AND MARKED MADE IN USA. REAR TIRE TREAD DEPTHS MEASURED 9/32 INCHES, FRONT DRIVERS SIDE 6/32 INCHES, AND NEWER XW4 ON FRONT PASSENGER SIDE MEASURED 9/32 INCHES. ALL TREAD DEPTHS MEASURED THE SAME ACROSS THE ENTIRE WIDTH OF THE TREAD. *TR
FRONT WHEELS PASSED THROUGH A PUDDLE AND WATER SPLASHED INTO ENGINE COMPARTMENT WHILE I ATTEMPTED TO MAKE A TURN. THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE TURN COULD NOT BE COMPLETED. THE EFFECT WAS MOMENTARY BUT SCARED ME QUITE A BIT. THIS HAS HAPPENED THREE TIMES ON DIFFERENT RAINY DAYS WITH THE CAR. *TR
ANY TIME THE VEHICLE IS DRIVEN MORE THAN 2 HOURS, THE VEHICLE OVERHEATS, AND CAUSES THE "CHECK ENGINE LIGHT TO COME ON. THE VEHICLE HAS BEEN BROUGHT TO THE DEALER NUMEROUS TIMES, AND HE IS UNABLE TO REPAIR TO OUR SATISFACTION. THIS HAS OCCURRED MANY, MANY TIMES WITHOUT RESOLUTION. *TR
TL*THE CONTACT OWNS A 1996 CADILLAC DEVILLE. THE CONTACT STATED THAT THE RUBBER PART OF THE BRAKE LINE SPLIT INTO TWO SEPARATE PIECES WHILE DRIVING 35 MPH. THE BRAKES COULD NOT BE USED AND THE EMERGENCY BRAKE AND GEARS WERE APPLIED TO STOP THE VEHICLE FROM MOVING. GENERAL MOTORS STATED THAT SOMEONE WOULD LOOK INTO THE FAILURE AT SOME POINT. THE CONTACT IS A MECHANIC AND STATED THAT HE HAS NEVER SEEN THIS TYPE OF INCIDENT OCCUR ON A VEHICLE. HE STATED THAT THE BRACKET THAT IS ATTACHED TO THE STRUT IS BEING STRETCHED BEYOND ITS LIMIT, WHICH AFTER TIME WILL EVENTUALLY SPLIT. THE FAILURE MILEAGE WAS 138,210 AND CURRENT MILEAGE WAS 138,449. UPDATED 09/10/08 *BF THE METAL BRACKET THAT HOLDS THE RUBBER PART OF THE BRAKE LINE IS CUTTING THE RUBBER LINE RIGHT AT THE TOP OF THE BRACKET . UPDATED 09/18/08. *JB
UPON APPROACHING THE 1996 CADILLAC DEVILLE IT WAS NOTED THAT A FLUID WAS DRIPPING FROM BEHIND THE LEFT FRONT WHEEL. INSPECTION REVEALED THAT THE LEAK WAS GASOLINE - OPENING THE HOOD FOUND NO LEAKS. CAR WAS STARTED IN ORDER TO RELOCATE IT IN THE DRIVE WAY, WITHIN A MINUTE OF STARTING THERE WAS A STRONG BLAST OF VAPORIZED GASOLINE SPRAYING ON THE DRIVEWAY. CAR WAS IMMEDIATELY SHUTOFF. FURTHER INSPECTION SHOWED THERE WAS A LEAK FROM THE PLASTIC FUEL LINE UNDER THE FLOOR AT A LOCATION UNDER THE DRIVER'S SEAT. THE PLASTIC FUEL LINE IS MOUNTED PARALLEL THE BODY AND IT IS ABOUT 9 INCHES OUTBOARD OF THE CATALYTIC CONVERTER. THIS WAS THE FIRST TIME THAT DAY THAT THE CAR WAS STARTED. THE CAR WAS TOWED TO THE CADILLAC DEALER WHERE IT WAS REPAIRED BY INSTALLING A NEW FUEL HARNESS - PART NUMBER 25644121 AT A COST OF $608 TO ME. ANY DESIGN THAT USES PLASTIC (NYLON) FUEL LINES PLACED SO CLOSE TO THE HOTTEST PART OF THE CAR IS JUST PLAIN IRRESPONSIBLE ! *TR
CAR LOSES POWER COMPLETELY AND CUTS OFF. THERE IS NO ELECTRIC OR ENGINE AVAILABLE AND THE CAR MUST BE RESTARTED IN ORDER TO PROCEED IN TRAFFIC. THIS FAILURE USUALLY OCCURS AT LOW RATES (20-35MPH) OF SPEED BUT ESPECIALLY WHEN TURNING CORNERS. POWER STEERING IS DIMINISHED DUE TO POWER FAILURE. *TR
CAR LOSES POWER COMPLETELY AND CUTS OFF. THERE IS NO ELECTRIC OR ENGINE AVAILABLE AND THE CAR MUST BE RESTARTED IN ORDER TO PROCEED IN TRAFFIC. THIS FAILURE USUALLY OCCURS AT LOW RATES (20-35MPH) OF SPEED BUT ESPECIALLY WHEN TURNING CORNERS. POWER STEERING IS DIMINISHED DUE TO POWER FAILURE. *TR
TL*THE CONTACT OWNS A 1996 CADILLAC DEVILLE. THE CONTACT SMELLED FUEL UPON STARTING THE VEHICLE. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS AND EACH TIME THE DEALER STATED THEY RAN OUT OF PARTS. THE CONTACT HAD SCHEDULED REPAIR APPOINTMENTS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 101,000.
REPLACEMENT OF BRAKE CONTROLLER 1996 CADILLAC CONCOURS AT A COST OF 1400.00. APPROACHING STOP SIGN AT LOW SPEED BRAKES FAILED CAUSING CAR TO STOP BEYOND STOP SIGN. I NOTICE THAT 1997 AND LATER CADILLACS HAVE BEEN RECALLED FOR THIS SAME PROBLEM. I AM SURE GM IS AWARE THAT 1996 MODELS HAVE THE SAME DEFECT SO WHY HAVE THEY NOT COVERED 1996 MODELS? *TR
DESPITE TWO TRIPS TO THE CADILLAC DEALER, THE "CHECK ENGINE LIGHT" KEEPS COMING ON, PARTICULARLY DURING EXTEND PERIODS OF DRIVING. *JB
1996 CADILLAC CONCOURS DEVILLE. 1. EVENTS LEADING TO FAILURE: POWER STEERING FAILS DURING RAIN EVENTS. 2. FAILURE & CONSEQUENCES: UNABLE TO SAFELY STEER VEHICLE. 3. BELT TENSIONER REPLACED; DID NOT CORRECT THE PROBLEM. *JB
TL*- THE CONTACT HEARD A LOUD POP COME FROM UNDER THE HOOD OF THE 1996 CADILLAC DEVILLE AND ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT TURNED THE VEHICLE OFF, AND THEN NOTICED THERE FLAMES WERE COMING FROM UNDER THE HOOD . THE FIRE DEPARTMENT ADVISED THE CONTACT THAT CAUSE OF THE FIRE WAS A PROBLEM WITH THE FUEL. THE VEHICLE CURRENTLY HAD 115000 MILES. THE CONTACT STATED THERE WAS A RECALL 04014 FOR THE FUEL SYSTEM .
Fire
VERY DANGEROUS SITUATION OCCURRED WHILE DRIVING ON CITY ROADS WHERE POSTED SPEEDS ARE 35-45 MPH. THE CAR JUST STARTED TO SPEED UP ON ITS OWN AND I COULD NOT GET THE ENGINE TO SLOW DOWN. THE ONLY WAY I COULD AVOID A TRAFFIC ACCIDENT WAS TO RIDE THE BRAKES CONTINUOUSLY. BY THE TIME I GOT HOME THE BRAKES WERE SMOKING AND EXTREMELY OVERHEATED. I ALMOST COULD NOT STOP WITH THE ENGINE RACING AND THE BRAKES WORN OUT. I HAD TO SHUT THE ENGINE DOWN WHILE STILL IN DRIVE, ALMOST RUNNING INTO THE WALL OF MY HOUSE. I AM 70 YEARS OLD AND WAS VERY SCARED. ON EDMUNDS .COM THERE ARE THREE OTHER REPORTED INSTANCES OF THE SAME THING HAPPENING WITH THE SAME MAKE AND MODEL. MY CAR IS UNDRIVEABLE AND I WILL HAVE TO GET IT TOWED FROM MY HOUSE TO THE DEALER FOR IT TO BE CHECKED OUT, PLEASE FOLLOW UP ON THIS AS IT IS A VERY DANGEROUS CONDITION. I WAS VERY CLOSE TO HAVING AN ACCIDENT. *JB
VERY DANGEROUS SITUATION OCCURRED WHILE DRIVING ON CITY ROADS WHERE POSTED SPEEDS ARE 35-45 MPH. THE CAR JUST STARTED TO SPEED UP ON ITS OWN AND I COULD NOT GET THE ENGINE TO SLOW DOWN. THE ONLY WAY I COULD AVOID A TRAFFIC ACCIDENT WAS TO RIDE THE BRAKES CONTINUOUSLY. BY THE TIME I GOT HOME THE BRAKES WERE SMOKING AND EXTREMELY OVERHEATED. I ALMOST COULD NOT STOP WITH THE ENGINE RACING AND THE BRAKES WORN OUT. I HAD TO SHUT THE ENGINE DOWN WHILE STILL IN DRIVE, ALMOST RUNNING INTO THE WALL OF MY HOUSE. I AM 70 YEARS OLD AND WAS VERY SCARED. ON EDMUNDS .COM THERE ARE THREE OTHER REPORTED INSTANCES OF THE SAME THING HAPPENING WITH THE SAME MAKE AND MODEL. MY CAR IS UNDRIVEABLE AND I WILL HAVE TO GET IT TOWED FROM MY HOUSE TO THE DEALER FOR IT TO BE CHECKED OUT, PLEASE FOLLOW UP ON THIS AS IT IS A VERY DANGEROUS CONDITION. I WAS VERY CLOSE TO HAVING AN ACCIDENT. *JB
BOUGHT VEHICLE USED FROM AUTO DEALERSHIP. FROM DAY ONE SMELLED OIL FROM UNDER HOOD, SMELLED ENGINE COOLANT LEAK. HAVING TO CONSTANTLY REFILL COOLANT LEVEL. AND COOLANT MIXED ON WITH ENGINE OIL. DEALER "COULD NOT FIND PROBLEM AFTER THREE ATTEMPTS. LATER, 3 OTHER REPAIR SHOPS ALL DIAGNOSED BLOWN HEAD GASKET. ESTIMATED COST OF REPAIRS RANGED FROM $2800.00 TO $5200.00. *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE FUEL PUMP ASSEMBLY WAS INOPERATIVE AND REVEALED FRAYED, MELTED WIRES. THE FUEL PUMP ASSEMBLY WAS REPLACED.
DT*: THE CONTACT STATED ON APRIL 1ST, 2006 AFTER STOPPING FOR GASOLINE, THE ODOMETER WAS RESET FOR TRIP MILEAGE. AFTERWARDS THE VEHICLE BEGAN TO ACCELERATE CAUSING THE RPM TO INCREASE EVEN WHILE APPLYING BRAKE PRESSURE. THE VEHICLE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE IT CONTINUED TO BE IN THE HIGH ACCELERATION MODE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP AND IS AWAITING INSPECTION. ADDITIONALLY THE CRUISE CONTROL WAS INOPERABLE ON THE VEHICLE SINCE PURCHASE. *NM
DT: THE CONTACT STATED THE TIRES DID NOT HOLD AIR PROPERLY, AND THERE WERE SMALL CRACKS AROUND THE OUTER SIDEWALLS OF THE TIRES. ALSO, THERE HAS BEEN UNEVEN WEAR PATTERN ON ALL FOUR TIRES. THIS WAS A PROBLEM SINCE PURCHASE OF VEHICLE. THE LOSS OF AIR PRESSURE MADE IT IMPOSSIBLE TO MAINTAIN THE TIRES PROPERLY. THE TIRES WERE TAKEN TO A DEALERSHIP, AND THEY STATED THE UNEVEN WEAR WAS DUE TO THE FRONT END OF THE VEHICLE. ANOTHER MECHANIC STATED THERE WAS NOTHING WRONG WITH THE FRONT END. AT THIS TIME, NO CORRECTIONS WERE MADE TO THE VEHICLE. *AK
DRIVING OUR CAR, '96 CADILLAC DEVILLE, WITH APPROXIMATELY 38,000 MI, TRAVELING NORTH ON THE 15 FWY., APPROACHING VICTORVILLE, CA, OUR SPEED WENT OUT OF CONTROL REPEATEDLY HITTING 90+ MPH. THIS HAPPENED, EVEN THOUGH I SHIFTED THE GEARS DOWN 3,2, THEN 1, AND FLOORED THE BRAKE, THEN THE EMERGENCY BRAKE. ON CUTTING FRONT OF ANOTHER, EXITING THE FREEWAY, UPHILL, COMING TO THE SIGNAL, ON BEAR VALLEY ROAD, WAS ABLE TO TURN LEFT ON A GREEN, THEN THE NEXT SIGNAL GREEN, BUT THEN A RED LIGHT, IT WAS IMPOSSIBLE TO BRING THE CAR TO A STOP. SUDDENLY A GREEN ARROW LET US TURN RIGHT, AND RIGHT IN FRONT OF A TRUCK. CONTINUING NORTH ON A FRONTAGE ROAD, SEEING A PRACTICALLY EMPTY PARKING LOT, ENTERED IT AND THEN SHUT THE ENGINE OFF, FINALLY COMING TO A STOP. CALLING AAA, WE WERE TOLD THERE WERE NO CADILLAC AGENCIES NEAR & WOULD HAVE TO TOW ALL THE WAY TO KENNEDY CADILLAC I N SAN BERNARDINO. HOWEVER, WALKED ACROSS THE PARKING LOT, INTO PENNY'S HAIR SALON, GRACIOUSLY, THE LET US LOOK IN THEIR YELLOW PAGES TO FIND RANCHO MOTOR COMPANY, CHEVROLET, CADILLAC & PONTIAC DEALERSHIP, JUST A FEW MILES AWAY. THE CAR WAS TOWED, AND WE RODE ALONG. WE WARNED EDUARDO, OUR TOWING DRIVER, ABOUT THE RISK IN STARTING THE CAR? AGAIN, ON ARRIVAL AT RANCHO AGENCY, WE WARNED OUR REPRESENTATIVE DEBBIE DEMERS OF THE RISK! THE CAUSE OF THE MOTOR RACING OR "HIGH IDLE" WAS A LOOSE CABLE CAUSING THE THROTTLE TO STAY OPEN RACING THE ENGINE TO UNCONTROLLABLE SPEEDS. IF IT WERE NOT FOR MY BEING A VERY EXPERIENCED DRIVER, WE AND OTHERS AROUND US ON THE 15 FWY. AND/OR BEAR VALLEY RD. WOULD HAVE BEEN GONNERS! HOW CAN IT BE THAT A CABLE CAN SIMPLY COME LOOSE AND CAUSE OUR CAR TO GO FORWARD AT RAMPANT SPEED? HOW IS THAT SUCH A CABLE IS NOT WELDED SECURELY SO THERE IS NO RISK? OUR CAR WAS SERVICED AT JESSOP CADILLAC, IN CATHEDRAL CITY, CA ON JULY 19, 2005 AND AUGUST 9TH HAD A BATTERY REPLACEMENT, AGAIN AT JESSOP? *JB
1996 CADILLAC DEVILLE HAD A CRACKED HEAD GASKET.***NO ANSWER REQUIRED***. *MR THE CRACKED GASKET CAUSED COOLANT TO LEAK FROM THE VEHICLE. *NM
DT: CADILLAC DEVILLE 1996. THE CONTACT STATED THAT THE ELECTRONIC BUTTONS THAT CONTROLLED THE DRIVER'S SEAT, STARTED TO MOVE IN ALL DIFFERENT WAYS, UPWARD, DOWNWARD, AND PUSHED THE CONTACT UP AGAINST THE STEERING WHEEL. WHEN SHE TRIED TO MOVE THE SEAT BACKWARD IT WOULD NOT MOVE. *AK *SC *JB
DT: WHILE DRIVING CALLER TRIES TO SLOW DOWN AND WITHOUT WARNING THE BRAKES LOSE POWER. WHILE AT THE STOP LIGHT IT ACCELERATES, AND SHE HAS TO FIGHT THE CAR TO KEEP IT STOPPED. WHILE IN PARK IT RACES AT 2125 RPMS. HAD CAR TO DEALER 4 TIMES FOR SAME PROBLEM. DEALER SAID IT WAS A CHIP IN COMPUTER. CAR WILL BE TOWED AGAIN TONIGHT. MANUFACTURER HAS NOT BEEN CONTACTED YET. MANUFACTURER WAS CALLED THE LAST TIME THIS HAPPENED. *AK
DT: WHILE DRIVING CALLER TRIES TO SLOW DOWN AND WITHOUT WARNING THE BRAKES LOSE POWER. WHILE AT THE STOP LIGHT IT ACCELERATES, AND SHE HAS TO FIGHT THE CAR TO KEEP IT STOPPED. WHILE IN PARK IT RACES AT 2125 RPMS. HAD CAR TO DEALER 4 TIMES FOR SAME PROBLEM. DEALER SAID IT WAS A CHIP IN COMPUTER. CAR WILL BE TOWED AGAIN TONIGHT. MANUFACTURER HAS NOT BEEN CONTACTED YET. MANUFACTURER WAS CALLED THE LAST TIME THIS HAPPENED. *AK
DT: THE CONTACT OWNS A 1996 CADILLAC SEDAN DEVILLE. HE STATES THAT ON MAY 23,2005 WHILE SLOWING DOWN FOR A RED LIGHT THE CAR ACCELERATED WHILE PRESSING THE BRAKE PEDAL. THE VEHICLE WAS GOING ABOUT 45 MPH. UPON APPROACHING A RED LIGHT HE HAD THE VEHICLE DOWN TO ABOUT 10 MPH TO MAKE THE VEHICLE STOP BECAUSE HE WAS MOVING TOWARD ONCOMING TRAFFIC. HE SHIFTED THE VEHICLE INTO PARK AND SHUT THE ENGINE OFF, AND SMOKE STARTED COMING FROM THE ENGINE AND INTO THE INSIDE OF THE CAR. HAD THE VEHICLE TOWED HOME BECAUSE IT WAS UNSAFE TO DRIVE.*AK
CADILLAC DEVILLE 1996, FILLER AND VAPOR RETURN FUEL LINES RUSTED THROUGH. *BF THE CONSUMER WAS INFORMED OF A RECALL, HOWEVER THE PROBLEM WITH THE FUEL SYSTEM WAS NOT RELATED TO THE RECALL, WHICH DEALT WITH CRACKS IN THE INJECTION FUEL LINES. *JB
THE STEEL LINES TO THE FRONT OF THE WHEELS RUSTED THROUGH CAUSING BRAKE FLUID TO LEAK. AS A RESULT THE VEHICLE HAD NO BRAKES. *NM *SC *JB
TRAVELING AT SPEED 67 MI.PER HR., WHEN LEFT REAR AXLE BROKE, WHEEL CAME OFF, ON INTERSTATE, HIT RETAINING WALL, AND TOTAL CAR. *JB
Crash
1 injured
LOSS OF ENGINE COOLANT ON MY 1996 CADILLAC DEVILLE. TOOK CAR INTO DEALER AND THEY DIAGNOSED BLOWN HEAD GASKETS. REPAIR CALLED FOR ENGINE REMOVAL AND COST APPROX. $3400. I HAVE HEARD OF A NUMBER OF OTHER GM NORTHSTAR ENGINES HAVING THIS SAME TYPE OF FAILURE. MY CAR HAS BEEN DEALER MAINTAINED SINCE NEW AND WITH ONLY 85,000 MILES ON THIS CAR AND THE NUMBER OF OTHER SIMILAR FAILURES REPORTED, I CONSIDER THIS A MANUFACTURERS DESIGN FAULT.*JB
AFTER BRINGING THE VEHICLE TO DEALER FOR FUEL RAIL RECALL REPAIRS VEHICLE STARTED UP SLOWLY. THEN, CONSUMER TOOK THE VEHICLE TO DEALER FOR AN OIL CHANGE, AND MECHANIC DISCOVERED RANCHED, PLIERS, AND A SOCKET EXTENSION. DEALER WAS CONTACTED, AND THEY STATED THEY WANTED THEM BACK. VEHICLE WAS STILL RUNNING VERY ROUGHLY, AND THE DEALER WANTED TO REPLACE THE FUEL PUMP. THE CONSUMER WAS CHARGED $50.00 TO ANALYZE THE DEFECT.*AK
AFTER BRINGING THE VEHICLE TO DEALER FOR FUEL RAIL RECALL REPAIRS VEHICLE STARTED UP SLOWLY. THEN, CONSUMER TOOK THE VEHICLE TO DEALER FOR AN OIL CHANGE, AND MECHANIC DISCOVERED RANCHED, PLIERS, AND A SOCKET EXTENSION. DEALER WAS CONTACTED, AND THEY STATED THEY WANTED THEM BACK. VEHICLE WAS STILL RUNNING VERY ROUGHLY, AND THE DEALER WANTED TO REPLACE THE FUEL PUMP. THE CONSUMER WAS CHARGED $50.00 TO ANALYZE THE DEFECT.*AK
LTR REQUEST REIMBURSEMENT OF REPAIR FOR RECALLED FUEL PUMP ON THEIR 1996 CADILLAC DEVILLE. *BF NHTSA CAMPAIGN ID NUMBER : 04V110000. THE VEHICLE STALLED DUE TO A LOSS OF FUEL PRESSURE TO THE ENGINE. THE SERVICE DEPT FOUND THE FUEL PUMP FUSE BLOWN. *TC *JB
REIMBURSEMENT REQUEST WAS NOT HONEST IN ANY WAY. *BF THE CONSUMERS VEHICLE STALLS AT 75 MPH. THE DEALER STATED THAT A REIMBURSMENT IS NOT POSSIBLE BECAUSE THE REPLACEMENT OF THE FUEL RAIL WAS NOT IN THE RECALL. NHTSA CAMPAIGN ID NUMBER : 04V110000. *TC *JB
WHILE DRIVING, THE RPM RACED TO 50-60 MPH. THE CONSUMER MANAGED TO GET CONTROL OF THE VEHICLE. PEASE PROVIDE MORE INFORMATION. *JB
THE VEHICLE'S PLASTIC FUEL LINE FAILED PRIOR TO RECALL NOTIFICATION. *NM THE CONSUMER WAS DENIED PAYMENT OF THE REPAIRS BY CADILLAC BECAUSE HE DID NOT SHOW THE REQUIRED CREDIT CARD RECEIPT. CAMPAIGN ID NUMBER : 04V110000 *TC *JB
EXPERIENCED PROBLEMS WITH BRAKES, A/C COMPRESSOR AND LEAK IN ENGINE. *BF THE CONSUMER WAS SENT CORRESPONDENCE NOTIFYING HER OF A RECALL ON THE 1996 CADILLAC SEDAN DIVILLE. THE RECALL DID NOT COVER THE PROBLEMS THE CONSUMER WAS HAVING WITH HER VEHICLE. THE CONSUMER WAS TOLD SHE NEEDED STRUTS. AFTER HAVING THE VEHICLE SERVICED THE CONSUMER WAS TOLD THERE WAS A LEAK IN THE ENGINE. CONSUMER GOT RID OF THE VEHICLE AND BOUGHT ANOTHER TYPE OF VEHICLE. *TC
WHILE DRIVING A GAS ODOR SMELL WAS COMING FROM THE VENTS INSIDE OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE CONSUMER THAT THE FUEL RAIL NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB
CONSUMER RECEIVED RECALL04V110000. HOWEVER, THE VEHICLE BLEW UP BEFORE THE RECALL CAME ABOUT. CONSUMER CONTACTED THE CADILLAC MANUFACTURER. SHE WAS TOLD THAT THERE WAS NOTHING THEY COULD DO. *AK
CONSUMER RECEIVED NHTSA A RECALL LETTER#04V110000: REGARDING FUEL RAIL. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER INDICATED TO THE CONSUMER THAT HE SHOULD WAIT AN ADDITIONAL TWO WEEKS.*AK
ON SEPTEMBER 1, 2004 WHILE DRIVING THE VEHICLE AT 50 MPH. THE CONSUMER SMELLED GAS AND SUDDENLY THE VEHICLE CAUGHT ON FIRE. THE DAY BEFORE INCIDENT, THE CONSUMER RECEIVED A NHTSA RECALL LETTER # 04V110000: SOME PASSENGER VEHICLES EQUIPPED WITH 4.0L V8 ENGINES HAVE A CONDITION IN WHICH THE NYLON TUBING USED IN THE FUEL RAIL CONSTRUCTION MAY DEGRADE AND CRACK. ADDITIONALLY, THE 1995 MODEL YEAR USES A UNIQUE UNDERHOOD FUEL RETURN LINE THAT MAY CRACK. CRACKING OF THE FUEL RAIL OR RETURN LINE TUBING CAN RESULT IN A FUEL LEAK INTO THE ENGINE COMPARTMENT.
Fire