1992 CADILLAC DEVILLE Recalls, Complaints & Safety

MY SON WAS DRIVING DOWN THE ROAD AT 35 MILES AND HOUR AND THE ENGINE DROPPED OUT OF THE CAR. UPON INSPECTION OF THE CAR AFTERWARDS, IT APPEARS THAT THE RUBBER BUSHINGS ON FOUR BOLTS FOR THE ENGINE MOUNTS HAD DISINTEGRATED / DRY ROTTED AND THE BOLTS THAT WERE HOLDING THE ENGINE INTO CAR WERE SEVERLY RUSTED WHICH RESULTED IN LETTING THE ENGINE DROP OUT OF THE CAR. THE CAR HAD JUST PASSED INSPECTION. THERE WAS NO RUST ON THE BODY OF THE CAR AND ONLY SLIGHT SURFACE RUST ON VERY LITTLE OF THE CARS UNDERCARRAGE. MY SON WAS DRIVING DOWN THE HIGHWAY AT 65 MILES AN HOUR THE DAY BEFORE. IT IS MY UNDERSTANDING THAT YOU COULD NOT SEE THIS DRY ROT ON THE ENGINE MOUNTS WHEN THE ENGINE WAS MOUNTED IN CORRECT POSITION.

TL*THE CONTACT OWNS A 1992 CADILLAC DEVILLE. WHILE DRIVING 30 MPH, THE CONTACT SMELLED OIL BURNING FROM THE VEHICLE. THE CONTACT NOTICED A SMALL AMOUNT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT PARKED THE VEHICLE. THE DEALER LOCATED NHTSA CAMPAIGN ID NUMBER 94V199000 (POWER TRAIN:AXLE ASSEMBLY); HOWEVER, THEY INFORMED THE CONTACT THAT THERE WOULD BE A CHARGE TO HAVE THE RECALL WORK PERFORMED. THE CURRENT MILEAGE WAS 123,725 AND FAILURE MILEAGE WAS 123,000. UPDATED 3/18/08 *CN UPDATED 03/18/08 *TR

Fire

MY ABS LIGHT CAME ON,AND WHEN I HAVE TO STOP SUDDENLY MY CAR SLIDE SIDEWAYS, CAUSING MY BACK END TO GO INTO ONCOMING TRAFFIC. I TOOK MY CAR INTO GRAY CHEVY-CADILLIAC OF THE POCONOS.AND DID THE SCANN AND SAID IT WAS THE PUMP MOTOR. I HAD IT CHANGED AND THE LIGHT IS STILL ON, AND KNOW THEY ARE TELLING ME THAT THE ABS MODULE HAS TO BE CHANGED. IT COST ME THREE HUNDRED AND FORTY ONE DOLLARS AND EIGHTY CENTS TO HAVE THE PUMP MOTOR PUT IN AND KNOW IT'S GOING TO COST MORE MONEY TO PUT IN THE ABS MODULE. I FEEL IF THE ANTI-LOCK BRAKES AREN'T WORKING,THEN THAT IS A DANGER TO ME OR ANY ONE ELSE OUT THERE.I ALMOST GOT HIT BY A ONCOMING CAR THAT WAS ON THE WRONG SIDE OF THE ROAD,IF I WOULDN'T HAVE SEEN HIM COMING IT WOULD HAVE BEEN A HEAD ON COLLISON. *JB

WHILE CHECKING COOLANT HOOD SUDDLENLY WITHOUT WARNING FELL AND LATCHED WITH MY HAND TRAPPED UNDER IT, RESULTING IN SEVERE NERVE AND SOFT TISSUE DAMAGE TO MY LEFT HAND. PHYSICAL THERAPY FAILED TO RESTORE FEELING AND RELIEVE PAIN, RESULTING IN SURGERY TO FREE UP THE DAMAGED NERVES SO THEY COULD HEAL. AFTER 6 MONTHS THE FEELING IS STILL NOT 100% RESTORED IN MY LEFT HAND, WHICH IS NOW VERY SENSITIVE TO COLD.

1 injured

CONSUMER COMPLAINED ABOUT A GAS TANK PROBLEM. WHEN THE GAS TANK WENT DOWN TO 5 OR 6 GALLONS WHILE TURNING A CORNER GAS WOULD NOT CONTINUE AND THE VEHICLE SHUT DOWN. ALTHOUGH THIS DEFECT OCCURRED WHEN ON THE STRAIGHT AWAY IT WAS MORE OBVIOUS WHEN TURNING THE CORNER. CONSUMER MADE AN APPOINTMENT WITH DEALER, AND THE DEALER WAS QUESTIONING THE CONSUMER ABOUT THE INFORMATION HE RECEIVED CONCERNING THE GAS TANK REPLACEMENT. *AK

CONSUMER NOTICED OIL ON THE GROUND WHEN VEHICLE WAS MOVED. THE OIL LEAK IS COMING FROM THE ENGINE. *AK

ENGINE, HAVE HAD THE HEAD GASKET FAIL AT 71,000 MILES, HAD ENGINE REBUILT, NOW AT 92,000 MILES HEAD GASKET HAS FAILED AGAIN, HAD MECHANIC REPLACE IT, HOWEVER THE BOLT HOLE IN THE ALUMINUM BLOCK HAS HAD THE THREADS STRIP OUT AT ONLY 40 LBS. OF TORQUE AND DEALER CAN OFFER NO POSSIBLE REPAIR ADVICE FOR THIS PROBLEM, HAVING A NEW ENGINE PUT IN VEHICLE AT THIS TIME, ALSO CLEAR COAT FINISH ON UPPER RIGHT CORNER OF FRONT FENDER HAS COME OFF CAUSING THE DARK BLUE FINISH TO BECOME WHITE. CAR ALSO DIES RANDOMLY WHEN PULLING UP TO STOP LIGHTS OR SLOWING DOWN. ALSO HAVING ALL ENGINE AND TRANSMISSION MOUNTS REPLACED DUE TO FAILURE OF TWO MOUNTS. EXPECT MORE FROM CADILLAC THAN THIS TYPE OF LOW QUALITY. *LA

CONSUMER'S VEHICLE WAS REAR ENDED AT A HIGH SPEED WHILE AT A COMPLETE STOP. WHEN THIS OCCURRED VEHICLE HIT ANOTHER VEHICLE. THE FRONT END WAS SEVERELY DAMAGED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHEST INJURIES FROM IMPACTING THE STEERING WHEEL.*AK

Crash 1 injured

WHEEL LUGS AND NUTS ON 8/01/03 WHILE DRIVING ON 279E RIGHT FRONT TIRE NOISE AND TERRIBLE VIBRATION OF FRONT END OF CAR. MADE IT TO A REPAIR SHOP. 3 LUGS WERE SHEARED OFF AND THE OTHER 2 WERE READY TO FALL OFF. NEAR MISS CAUSING MUTIPLE CAR ACCIDENT. HAD ALL 5 LUGS AND NUTS REPLACED. SEPT. 1, 03 HEARD A STRANGE NOISE, FIRST THING I CHECKED WAS THE RIGHT FRONT TIRE LUGS AND SURE ENOUGH ALL 5 LUG NUTS ARE ONLY BEING HELD BY 2 OR 3 THREADS. THERE IS ONLY 76,001 MILES ON THIS CAR. ALSO WHILE CHECKING FLUIDS UNDER HOOD, THE HOOD CAME DOWN ON MY BACK CAUSING BRUISING. THE GAS HINGES FAILING.*AK

1 injured

WHEEL LUGS AND NUTS ON 8/01/03 WHILE DRIVING ON 279E RIGHT FRONT TIRE NOISE AND TERRIBLE VIBRATION OF FRONT END OF CAR. MADE IT TO A REPAIR SHOP. 3 LUGS WERE SHEARED OFF AND THE OTHER 2 WERE READY TO FALL OFF. NEAR MISS CAUSING MUTIPLE CAR ACCIDENT. HAD ALL 5 LUGS AND NUTS REPLACED. SEPT. 1, 03 HEARD A STRANGE NOISE, FIRST THING I CHECKED WAS THE RIGHT FRONT TIRE LUGS AND SURE ENOUGH ALL 5 LUG NUTS ARE ONLY BEING HELD BY 2 OR 3 THREADS. THERE IS ONLY 76,001 MILES ON THIS CAR. ALSO WHILE CHECKING FLUIDS UNDER HOOD, THE HOOD CAME DOWN ON MY BACK CAUSING BRUISING. THE GAS HINGES FAILING.*AK

1 injured

CONSUMER STATED THAT VEHICLE CAUGHT ON FIRE. WHILE DRIVING ALONG- VEHICLE BEGAN TO SLOW UP. SHE PULLED OVER TO THE SIDE, HER HUSBAND GOT OUT OF VEHICLE AND NOTICED THAT VEHICLE WAS SMOKING. HUSBAND WENT AROUND, LIFTED THE HOOD, THEN LOOKED AROUND TO THE REAR, AND SAW FIRE COMING OUT OF THE BACK OF VEHICLE. BY THE TIME THEY GOT THE FAMILY OUT OF VEHICLE AND STARTED ACROSSING THE STREET THE VEHICLE WENT UP IN FLAMES. FIRE DEPARTMENT WAS CALLED, AND THEY PUT THE FIRE OUT. CONSUMER WAS TOLD THAT THE CAUSE OF THE FIRE WAS THE GAS TANK.*AK

Fire

MITCHELL REPAIR INFORMATION LISTS CAMPAIGN NO: 94V199000 FOR UPPER TRANS AXLE OIL COOLER HOSE PULLING OUT OF THE CRIMPED COUPLING AT TRANS AXLE END OF THE LINE ASSEMBLY. THIS COULD RESULT IN AN ENGINE COMPARTMENT FIRE. MY CAR IS LEAKING IN THAT AREA NOW, SO I CALLED GENERAL MOTORS. THEY SAID THAT THEY WOULD NOT FIX IT. ON NHTSA WEB SITE, THE CAMPAIGN IS NO LONGER LISTED. HOW DO I GET MY UNSAFE CAR REPAIRED.*AK

WHILE DRIVING AT HIGHWAY SPEED THE CAR SUDDENLY LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES AND ALL INSTRUMENT PANEL INFORMATION. WHEN THE CAR WAS FINALLY STOPPED, THE DOORS COULD NOT BE UNLOCKED BECAUSE THEY ARE AUTOMATICALLY LOCKED WHEN THE CAR IS PUT INTO DRIVE AND THERE ARE NO DOOR LOCK KNOBS AVAILABLE TO MANUALLY UNLOCK THE CAR FROM THE INSIDE. ALSO, NO WINDOWS COULD BE OPERATED BECAUSE THERE WAS NO ELECTRICAL POWER AVAILABLE TO OPERATE THEM. THE END RESULT WAS THAT PASSENGERS WERE TRAPPED INSIDE THE CAR WITH NO WAY TO GET OUT OTHER THAN BREAKING THE GLASS OF ONE OF THE WINDOWS AND UNLOCKING THE CAR FROM THE OUTSIDE. THERE ARE NO OVERRIDE OPTIONS AVAILABLE FROM WITHIN THE PASSENGER COMPARTMENT FOR THIS PROBLEM. A PERSON WHO IS NOT STRONG ENOUGH TO CONTROL THE CAR ONCE THE POWER STEERING IS LOST (E.G. A SMALL WOMAN, AN ELDERLY PERSON) COULD VERY EASILY HAVE AN ACCIDENT BECAUSE OF THIS DEFECT AND IF THE CAR IS IN AN ACCIDENT RESULTING IN A FIRE, THERE IS NO WAY FOR THE OCCUPANTS TO ESCAPE FROM THE CAR. DIAGNOSIS OF THE PROBLEM REVEALED THE BATTERY CABLES HAD APPARENTLY WORKED LOOSE OR HAD NOT BEEN SUFFICIENTLY TIGHTENED AFTER REPLACEMENT OF A CAM SENSOR AT A LOCAL GM DEALERSHIP A FEW DAYS PRIOR TO THIS EPISODE. THE SUDDEN LOSS OF ALL POWER WHILE DRIVING IS SIGNIFICANTLY DANGEROUS IN THIS VEHICLE AND SERIOUSLY THREATENS THE LIVES OF PASSENGERS AND PUTS THEM IN A VERY HIGH RISK SITUATION. HAD THIS EPISODE HAPPENED ON AN INTERSTATE HIGHWAY IT WOULD HAVE RESULTED IN AN ACCIDENT. THIS DEFECT IS A LIFE THREATENING DESIGN DEFECT AND REQUIRES AN IMMEDIATE PRIORITY FIX BY GM. *NLM

THE ENGINE COMPARTMENT CAUGHT ON FIRE. *JB THE CONSUMER FELT THAT THE INCIDENT MAY BE THE RESULT OF RECALL #94V199000. SCC

Fire

THE CONSUMER HAS EXPERIENCED A DEFECTIVE WATER PUMP. THE PUMP HAS BEEN REPLACED ON SIX OCCASIONS. SCC

WATER PUMP FAILURES SINCE PURCHASE--WATER PUMP REPLACED SIX TIMES

CONSUMER STATED THAT BY BEING SLIGHTLY DEAF, HE IS NOT ABLE TO HEAR WHEN THE TURN SIGNAL IS LEFT ON. CONSUMER REQUESTS A SUPPLEMENTAL FIX OF A LOUDER TURN SIGNAL SOUND THAT WILL ALERT CONSUMER WHEN THE SIGNAL HAS BEEN LEFT ON. *MR *JG *NLM

HAD A FLAT TIRE--USED THE SCISSOR JACK(NEVER BEFORE USED)TO RAISE THE TIRE--JUST ABOUT TO REMOVE THE TIRE, THE JACK COLLAPSED

TWO (2) PROBLEMS: IF ENGINE FAILS, FOR ANY REASON, CAR MUST COME TO A COMPLETE STOP, PLACED IN PARK, TO RESTART ENGINE. IN TRAFFIC THIS IS AN EXTREMELY DANGEROUS CONDITION. SECOND, ENGINE QUITS UNDER HARD BRAKING WHEN THERE IS LESS THAN 4 GAL FUEL REMAINING. YES, FUEL FILTER REPLACED. YES, NO WATER IN FUEL SYSTEM. PLEASE ASSIST.8JB

I MENTIONED THIS TO WOODY BARWICK CLAIMS ADJUSTER AND HE STATED THAT THERE WAS NOT ENOUGH DAMAGE TO CAUSE IT TO DEPLOY. THE HIGHWAY PATROL OFFICER WAS SUPRISED IT DID NOT DEPLOY. I WAS TRAVELING AT 60 MPH WHEN I RAN INTO THE BACK OF ANOTHER VEHICLE CAUSING THE ACCIDENT. HIGHWAY PATROL STATED I DID NTO CONTRIBUTE TO THE ACCIDENT. *AK

Crash

VEHICLE STALLS/ALL FUEL GOES TO ONE SIDE OF TANK. ALSO, THERE IS NO POWER STEERING, AND BRAKES FAILED. *AK FUEL TANK WAS REMOVED WITH NO APPARENT VISABLE PROBLEMS. THIS PROBLEM COULD LEAD TO AN UNCONTROLLABLE VEHICLE IN A TURN. *YH

WHILE VEHICLE WAS BEING SERVICED FOR A ROUTINE MAINTENANCE, CONSUMER REQUESTED TO HAVE VEHICLE CHECKED FOR LEAKS, THE DEALER DISCOVERED THAT THE MASTER CYLINDER WAS LEAKING, WHICH WAS REPLACED, MONTHS LATER WHILE DRIVING, AND WHILE ATTEMPTING TO BRAKE THE VEHICLE DID NOT STOP, THE VEHICLE WAS TOWED AND THE MASTER CYLINDER WAS RELACED AGAIN. *AK CONSUMER STATED THE MASTER CYLINDER HAS D BEEN REPLACED 3 TIMES, CONSUMER TRADED THE VEHICLE.*SLC

HAVE HAD AUTO IN TO CADILLAC REPAIR SHOP 3 TIMES FOR REPLACE OF THROTTLE POSITION SENSOR AND PROBLEM STILL EXCISTS. MECHANICS ARE UNABLE TO LOCATE REASON FOR PROBLEM OF GAS PEDAL ACCELERATING ON IT'S OWN. IT CREATES A REAL SAFETY HAZARD WHEN DRIVING ON HIGHWAY OR IN CITY. *AK

CONSUMER STATES SHE NOTICED A SLICE HORIZONTALLY ACROSS THE FRONT FENDER, THE VEHICLE HAS NOT BEEN IN AN ACCIDENT AND IS KEPT IN A GARAGE, CONSUMER FEELS THIS IS A DESIGN PROBLEM. *SLC

WHILE DRIVING 60MPH HEARD TIRE HIT VEHICLE. STOPPED AND CHECKED VEHICLE. NOTICED LEFT REAR TIRE HAD LOST MAJORITY OF ITS TREAD. REPLACED THAT TIRE WITH SPARE. FIRESTONE M+S, P20570R15 WITH 36900 MILES ON A 1992, CADILLAC, DEVILLE. *AK THE TIRE REMAINED INFLATED, VEHICLE WAS DAMAGED FROM TIRE FAILURE, FIRESTONE TIRE DOT NUMBER HYM0M1A375. *SLC

BAFFLE BROKE AWAY FROM FUEL TANK WHICH BLOCKED SUCKING LINE, CAUSING ENGINE TO SHUT OFF. DEALER NOTIFIED, AND MADE REPAIRS AT CONSUMER'S COST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

WHILE DRIVING VEHICLE SPEED DROPPED TO 5 MPH, CHOKING SOUND. WENT TO DEALER WHO FOUND PLASTIC BUFFER IN FUEL PUMP WAS FALLING APART AND CLOGGING FUEL PUMP. *AK ALSO, THE VEHICLE LOSES POWER AND HESITATES WHEN HOT. *YH

FRONTAL COLLISION AT APPROXIMATELY 25-30MPH. THROTTLE WENT WIDE OPEN AFTER INITIAL IMPACT,CAR ACCELERATED UNCONTROLLABLY HIT TREE. ALSO, NO AIRBAG DEPLOYMENT. *AK

Crash 1 injured

FRONTAL COLLISION AT APPROXIMATELY 25-30MPH. THROTTLE WENT WIDE OPEN AFTER INITIAL IMPACT,CAR ACCELERATED UNCONTROLLABLY HIT TREE. ALSO, NO AIRBAG DEPLOYMENT. *AK

Crash 1 injured

I COLLIDED WITH ANOTHER DRIVER WHO RAN A STOP SIGN....AT IMPACT MY CAR WENT FULL THROTTLE AND I LOST CONTROL WENT INTO FRONT YARD OF A RESIDENCE HIT THE BRICK FRONT PORCH OF RESIDENCE..BOUNCED OFF PORCH THEN HIT 18" DIAMETER TREE WITH RIGHT CENTER FRONT OF CAR WITH NO AIRBAG DEPLOYMENT. *AK

Crash 1 injured

CONSUMER WAS INVOLVED IN A 30 MPH FRONTAL COLLISION IN WHICH DRIVER'S AIR BAG DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Crash

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WILL NOT START, ,TURN SWITCH ON L,IGHTS COME ON, WAIT 30 MINUTES MAY START

WATER PUMP COMING LOOSE AT INTERSTATE SPEEDS, CAUSING FAN BELT TO BREAK, LOOSING POWER STEERING AND POWER BRAKES. HAPPENED AGAIN AT 115741 MILES. *AK

PLASTIC BAFFLE WITHIN GAS TANK BROKE AWAY FROM TANK, CAUSING PLASTIC PIECE TO FLOAT WITHIN THE TANK. IN TURNS OR STOPS PLASTIC BAFFLE WOULD OVER SUCTION PICK UP CAUSING AUTO TO STOP WITHOUT WARNING. THIS ACTION ALSO OVERWORKED FUEL PICK-UP AND CAUSED IT TO MALFUNCTION. CONSUMER HAS CONTACTED CADILLAC, CONSUMER HAS REPLACED TANK. *AK *ML

VEHICLE LOSES POWER AND OFTEN CUT-OFF WHEN IN INCLINE WITH RIGHT TURN WHEN FUEL GAUGE READS BELOW 6-8 GALLONS.

WHILE AT DEALER, OTHER CUSTOMER MENTIONED SIMILAR FUEL TANK ASSEMBLY FAILURES. *AK

FRONT FENDER CRACKED AND PROGRESSIVELY GOTTEN WORSE. YH

AT ANYTIME THE FUEL TANK HAS 6 GALLONS AND WHEN MAKING A STOP, FUEL TRAVELS TO FRONT OF TANK, CAUSING VEHICLE TO LOOSE FUEL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURHTER INFORMATON. *AK

CAR WILL NOT START BECAUSE OF BROKEN BATTERY TERMINAL. NLM

RADIATOR LEAKING ON RIGHT CAUSING COOLANT TO LEAK FROM UNDER THE VEHICLE. NLM

AIR CONDITIONER NOT COOLING VEHICLE (INCONSISTENT).

BRAKE PEDAL FEELS SPONGY. NLM