2016 BUICK LACROSSE
2 recalls, 60 complaints - 1,549 TSBs - 5/5 safety rating
17V437000 Jul 10, 2017
AIR BAGS:FRONTAL
Defect Description
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur... Read more
Consequence
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadi... Read more
16V651000 Sep 8, 2016
AIR BAGS:FRONTAL
Defect Description
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli... Read more
Consequence
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Ca... Read more
Complaint Statistics
60 total complaints
5 crashes 1 fires 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| POWER TRAIN | 6 |
| VEHICLE SPEED CONTROL | 6 |
| ENGINE | 5 |
| AIR BAGS | 4 |
| UNKNOWN OR OTHER | 4 |
| STEERING | 4 |
| SERVICE BRAKES | 4 |
| ENGINE AND ENGINE COOLING | 2 |
| EXTERIOR LIGHTING | 2 |
AIR BAGS
Jun 22, 2026
Incident date: Jun 22, 2026
On June 22,2026, I was involved in a frontal impact collision while traveling at approximately 35 mph. The vehicle suffered a catastrophic failure of the entire occupant restraint system. Despite a severe, high-speed frontal impact, the frontal airbags failed to physically deploy, and the seatbelt p... Read more
Crash
SEAT BELTS
Jun 22, 2026
Incident date: Jun 22, 2026
On June 22,2026, I was involved in a frontal impact collision while traveling at approximately 35 mph. The vehicle suffered a catastrophic failure of the entire occupant restraint system. Despite a severe, high-speed frontal impact, the frontal airbags failed to physically deploy, and the seatbelt p... Read more
Crash
ELECTRICAL SYSTEM
May 10, 2026
Incident date: Jun 13, 2025
Does not ac charge and no codes present
ELECTRICAL SYSTEM
Feb 26, 2026
Incident date: Feb 26, 2018
I purchased a 2021 car in April 2024, which was originally side-swiped in November 2024. I filed an insurance claim and had to wait for the other insurer’s statement. In January 2025, the insurance company sent the car to one of their approved shops for electrical repairs, but the shop refused to ... Read more
UNKNOWN OR OTHER
Feb 26, 2026
Incident date: Feb 26, 2018
I purchased a 2021 car in April 2024, which was originally side-swiped in November 2024. I filed an insurance claim and had to wait for the other insurer’s statement. In January 2025, the insurance company sent the car to one of their approved shops for electrical repairs, but the shop refused to ... Read more
ENGINE AND ENGINE COOLING
Feb 26, 2026
Incident date: Feb 26, 2018
The contact owns a 2023 Chevrolet Tahoe. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) in November 2025 by the local dealer. The contact stated that the engine had passed the inspection, and a higher viscosity oil had been added a... Read more
STRUCTURE:FRAME AND MEMBERS
Nov 26, 2025
Incident date: Nov 20, 2025
The contact owns a 2020 Grand Design Solitude. The contact stated that while completing routine maintenance on the RV, the contact noticed that there were three cracks on the passenger’s side frame, and there was a crack on the weld. The local dealer was not contacted. The vehicle was not diagnose... Read more
ENGINE
Apr 29, 2025
Incident date: Apr 22, 2024
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, there was a clunking sound coming from the engine. The check engine warning light was illuminated. A dealer was contacted. The contact stated that several unknown messages were displayed. The contact stated th... Read more
VISIBILITY/WIPER
Apr 10, 2025
Incident date: Mar 20, 2025
The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty pr... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 23, 2025
Incident date: Nov 15, 2024
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
POWER TRAIN
Jan 20, 2025
Incident date: Nov 14, 2024
The transmission failed. Yes, it is available for inspection. My safety and the safety of others were put at risk because the vehicle lost all forward propulsion as I was pulling into busy, fast moving traffic. The vehicle is pending repair at this time. There were no warning lamps or other symp... Read more
SERVICE BRAKES
Jul 11, 2024
Incident date: May 19, 2024
My ABS system has started going off and on intermittently but regularly. It turns my cruise control off and creates a hazardous situation with both traveling on interstate and when raining as I have no ABS.
FUEL SYSTEM, OTHER
May 8, 2024
Incident date: May 5, 2024
The contact owns a 2017 Honda Accord. The contact stated that on two separate occasions while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. The contact restarted the vehicle soon after the failures and the vehicle... Read more
ENGINE
May 8, 2024
Incident date: May 5, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repai... Read more
ELECTRICAL SYSTEM
Dec 28, 2023
Incident date: Dec 23, 2023
Was driving and the accelerator/has pedal stopped working. A wrench indicator came on. The engine stopped working. I pulled to the side of the road and the engine started shaking. I turned the engine off then restarted it. It functioned fine. This happened twice in 2 days. It's the electronic ... Read more
SERVICE BRAKES
Nov 3, 2023
Incident date: Nov 1, 2023
On 10/21/2023 I went to turn on my car and shift it to drive when the shifter was unable to move. The shifter was stuck in park and could not move out of any other gear. Check engine light and power steering light were on. Additionally the following message showed up on the dash - "Service Electr... Read more
ENGINE
Oct 24, 2023
Incident date: Apr 30, 2023
Vehicle began to consume large amounts of oil, needing oil added several times a week, every 200-300 miles. Vehicle is now needing engine replacement due to oil consumption related issues.
ENGINE
Oct 18, 2023
Incident date: Oct 15, 2023
On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push th... Read more
POWER TRAIN
Oct 18, 2023
Incident date: Oct 15, 2023
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was... Read more
ELECTRICAL SYSTEM
Oct 18, 2023
Incident date: Oct 15, 2023
1. Door panel Issue. I have a 2012 911, and have noticed last year that the door panels have popped up on both sides, it looks like the glue has given way. It seems that this is a common issue for Porsche 911. 2. Keyless Entry Issue. I was not able to lock my car by pressing by the door handle's b... Read more
ELECTRICAL SYSTEM
Aug 6, 2023
Incident date: Aug 6, 2023
My ac unit switch melted due to the wires getting too hot and causing the unit to no longer work. I believe this is a safety issue due to possible fire with the wires getting burned. After doing some research this is a common issue in my car and I believe hyundai should be required to replace my uni... Read more
POWER TRAIN
Jul 9, 2023
Incident date: Jul 6, 2023
Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had... Read more
ELECTRICAL SYSTEM
Jul 9, 2023
Incident date: Jul 6, 2023
I stopped to fill up with gas and when I started my Jeep all my instruments are dead. No speedometer no tachometer no fuel no temp. Everything else works fine. I checked all fuses and they are good. I also replaced my auxiliary battery and still everything is dead.
VEHICLE SPEED CONTROL
Jul 9, 2023
Incident date: Jul 6, 2023
Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had... Read more
STEERING
Feb 19, 2023
Incident date: Oct 24, 2022
I was pulling out of my alley onto a main street and my power steering went out I had to pull over I shut the car off and restarted it and it came back. When this happened got a message on dash ESC active and service power steering.
EXTERIOR LIGHTING
Jan 24, 2023
Incident date: Dec 21, 2022
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while operating the vehicle with the exterior lighting dial setting in the Auto ON position, the rear taillights failed to illuminate. The contact stated that on several occasions while operating the vehicle, other drivers alerted ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 9, 2022
Incident date: Aug 24, 2022
At highway speeds with the Adaptive Cruise Control engaged, the brakes are heavily applied when other vehicles or obstructions are not observed. ACC engaged on controlled access highway no vehicles or obstructions and random hard braking takes place. Vehicle has been taken to the dealer numerous tim... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Sep 9, 2022
Incident date: Aug 24, 2022
At highway speeds with the Adaptive Cruise Control engaged, the brakes are heavily applied when other vehicles or obstructions are not observed. ACC engaged on controlled access highway no vehicles or obstructions and random hard braking takes place. Vehicle has been taken to the dealer numerous tim... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Sep 9, 2022
Incident date: Sep 5, 2022
The contact owns a 2016 Buick Lacrosse. The contact stated that when she started her vehicle, the automatic collision unavailable, and oil leak warning message illuminated. The contact stated the warning lights were then unilluminated. The contact stated that the following day while the vehicle was ... Read more
TIRES
Jul 7, 2022
Incident date: Jul 6, 2022
Vogue Custom Built Radial VIII Tire size: 235/50/18 While driving on the Highway, I experienced a Tire blowout on my front passenger side of the vehicle that also led to vehicle damage. I have pictures of the tire post blowout with a gaping hole in the middle of the tire and the tread completely ... Read more
SERVICE BRAKES
May 5, 2022
Incident date: Apr 5, 2022
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really h... Read more
POWER TRAIN
May 5, 2022
Incident date: Apr 5, 2022
When braking from 50 mph or 40 mph coming to a stop my car jerks and it’s very hard to stop it uncomfortable hesitation, Jerk, or lurch. Almost caused accident twice where I couldn’t stop the vehicle this is very unsafe for me and my family also transmission downshifts and up shifts are really h... Read more
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Jan 11, 2022
Incident date: Jan 5, 2022
The contact owns a 2016 Buick Lacrosse. The contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. The “Power Steering Failure” warning light was illuminated. The contact stated that he was able to forcefully steer the steering wheel and dro... Read more
UNKNOWN OR OTHER
Oct 4, 2021
Incident date: Oct 4, 2021
The right side power mirror changes position by itself, it only seems to occur when starting vehicle. It will change even if the correct position is entered into the memory. It happens numerous times in a day or not at all. And I took it in for service, the dealer said there is nothing wrong, we ... Read more
ELECTRICAL SYSTEM
Apr 13, 2021
Incident date: Apr 11, 2021
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
UNKNOWN OR OTHER
Apr 13, 2021
Incident date: Apr 11, 2021
THE PASSENGER SIDE POWER MIRROR CHANGES POSITION BY ITSELF. ALSO WHEN I HIT A BAD BUMP OR POTHOLE THE DOORS UNLOCK
STEERING
Jan 26, 2021
Incident date: Jan 24, 2021
SERVICE: POWER STEERING DRIVE WITH CARE AS I TURNED ON MY STREET. AS I TURNED TO PARK THE STEERING WHEEL WAS VERY HARD TO TURN. WENT TO CHECK POWER STEERING FLUID, NO POWER STEERING PUMP. THIS VEHICLE HAS ELECTRIC POWER STEERING, HOWEVER FUSE #23 IS A 10 AM FUSE BUT IT WAS GOOD. THERE IS NO 80 A... Read more
POWER TRAIN
Dec 30, 2020
Incident date: Dec 10, 2020
AT 25 - 30 MPH AND AT 45 - 50 MPH THE CAR SHAKES VIOLENTLY. I TOOK IT TO THE DEALERSHIP FOR A DIAGNOSTIC. THEY SAID THEY KNEW EXACTLY WHAT IT WAS. I NEED A NEW LOWER AND UPPER TRANSMISSION. THAT IS THE RECOMMENDED FIX. THAT IS SOMETHING THAT HAPPENS TO CHEVY TRANSMISSIONS AND THE COST IS $5400.... Read more
AIR BAGS
Jul 29, 2020
Incident date: Jul 13, 2020
TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSI... Read more
Crash
1 injured
FUEL/PROPULSION SYSTEM
Dec 19, 2019
Incident date: Dec 23, 2016
MY FUEL LINE RUBBED AGAINST A METAL BRACKET IN THE CAR TAKING AWAY THE INSULATION. THE ONLY WAY I FOUND OUT ABOUT THIS WAS BECAUSE I CHANGED THE SPARK PLUGS ON THE CAR. I HAVE ASKED BUICK TO REPLACE THE LINE HOWEVER THEY REFUSED BECAUSE OF HOW MANY MILES I HAVE ON THE CAR.
EXTERIOR LIGHTING
Aug 16, 2019
Incident date: Aug 15, 2019
LOTS OF CONDENSATION IN RIGHT HEADLIGHT
VEHICLE SPEED CONTROL
Aug 9, 2019
Incident date: Apr 13, 2019
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT P... Read more
ENGINE
Aug 9, 2019
Incident date: Apr 13, 2019
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT P... Read more
STEERING
Mar 13, 2019
Incident date: Jan 17, 2019
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD *TR
VEHICLE SPEED CONTROL
Dec 4, 2018
Incident date: Dec 4, 2018
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE DRIVING 3 MPH IN A PARKING LIGHT AND MAKING A SLIGHT TURN, THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE FLOORMAT WAS NOT IN THE CORRECT POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ON STAR AND WAS INFORME... Read more
AIR BAGS
Nov 9, 2018
Incident date: Oct 31, 2018
I WAS DRIVING IN THE CITY INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY
Crash
1 injured
VEHICLE SPEED CONTROL
Oct 3, 2018
Incident date: Jul 2, 2018
ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.
SERVICE BRAKES
Oct 3, 2018
Incident date: Jul 2, 2018
ADAPTIVE CRUISE ENGAGES ANTILOCK BRAKES IN A RANDOM MANNER EVEN WHEN NO CAR IS IN FRONT OF YOU WHEN THE VEHICLE IS IN MOTION AT A VARIETY OF DIFFERENT SPEEDS. HAS HAPPENED MULTIPLE TIMES FOR SEVERAL MONTHS.
SUSPENSION
Aug 13, 2018
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA... Read more
STEERING
Aug 13, 2018
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA... Read more
Showing 50 of 60 complaints.
NHTSA Safety Ratings, 2016 BUICK LACROSSE
2016 Buick Lacrosse 4 DR AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 11.8% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2016 BUICK LACROSSE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) | 18.0 | 28.0 | 21.0 | Gasoline or E85 | $2,950 |
| 3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) | 18.0 | 28.0 | 21.0 | Regular | $2,950 |
CO2 Emissions: 422.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2016 BUICK LACROSSE
1,549 manufacturer communications from 953 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 255 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 154 |
| 110000 ELECTRICAL SYSTEM | 151 |
| 060000 ENGINE AND ENGINE COOLING | 120 |
| 060000 ENGINE (PWS) | 98 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 78 |
| 100000 POWER TRAIN | 58 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 53 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-180
Feb 16, 2024
350000 EQUIPMENT
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-180
Feb 16, 2024
110000 ELECTRICAL SYSTEM
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
18-NA-180
Feb 1, 2024
350000 EQUIPMENT
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-180
Feb 1, 2024
110000 ELECTRICAL SYSTEM
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5913A
Jan 23, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
18-NA-180
Jan 8, 2024
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
18-NA-180
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
18-NA-180
Dec 31, 2023
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
18-NA-180
Dec 31, 2023
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-162
Nov 30, 2023
100000 POWER TRAIN
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162
Nov 30, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162
Nov 30, 2023
350000 EQUIPMENT
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
17-NA-281
Sep 6, 2023
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Showing 100 of 1,549 bulletins.
NHTSA Safety Investigations, BUICK LACROSSE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ17002
Opened: Apr 24, 2017 , Closed: Mar 29, 2021
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trai... Read more
AQ14001
Opened: May 2, 2014 , Closed: May 22, 2016
Sands Chevrolet/Hybrid System Fire/Stall
NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer n... Read more
RQ13003
Opened: Jul 5, 2013 , Closed: Jul 22, 2014
Generator Control Module Fires
On July 5, 2013 the Office of Defects Investigation (ODI) opened Recall Query RQ13-003 to investigate whether the service procedures utilized in recall bulletins 13136 and 13142 for safety recall 13V-173 were sufficient to identify the safety defect in the subject vehicles.These safety recalls were ... Read more
BUICK LACROSSE - All Years Overview
Complete safety history for the BUICK LACROSSE across all model years (2005, 2019).
50
Total Recalls
2,908
Total Complaints
3
Investigations
154
Reported Crashes
92
Reported Fires
3
Reported Deaths
BUICK LACROSSE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.