2012 BUICK LACROSSE

5 recalls, 304 complaints - 2,495 TSBs - 5/5 safety rating

SUSPENSION:REAR

Defect Description

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou... Read more

Consequence

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N21234664... Read more

4,271 vehicles affected

Manufacturer: General Motors, LLC

SUSPENSION:REAR

Defect Description

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou... Read more

Consequence

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners ma... Read more

220,006 vehicles affected

Manufacturer: General Motors, LLC

SEATS:FRONT ASSEMBLY:POWER ADJUST

Defect Description

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt t... Read more

Consequence

If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 ... Read more

414,333 vehicles affected

Manufacturer: General Motors LLC

ELECTRICAL SYSTEM

Defect Description

General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual... Read more

Consequence

If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

Remedy

GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.

42,904 vehicles affected

Manufacturer: General Motors LLC

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN IN... Read more

Consequence

THE IMPROPER DIAGNOSING MAY CAUSE THE ESC TO FALSELY ACTIVATE, RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A C... Read more

Remedy

GM DEALERS WILL REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080.

4,077 vehicles affected

Manufacturer: GENERAL MOTORS LLC

Complaint Statistics

304 total complaints 12 crashes 4 fires 8 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	53
ENGINE	47
SUSPENSION	28
POWER TRAIN	26
ELECTRONIC STABILITY CONTROL (ESC)	22
STEERING	22
SERVICE BRAKES	15
UNKNOWN OR OTHER	14
VEHICLE SPEED CONTROL	10
FUEL/PROPULSION SYSTEM	10

Incident date: Jul 9, 2026

2012 Buick LaCrosse V6 (Fairfax Plant). The vehicle suffered a sudden, complete loss of engine power and forward propulsion while traveling at highway speed, cutting off mid-drive with no warning. This occurred alongside a persistent StabiliTrak malfunction; the dash showed repeated "Service Stabili... Read more

Incident date: Jul 9, 2026

Incident date: May 18, 2026

Subject: Complaint Regarding Improper Handling of Safety Recall Repair Hello, I would like to file an official complaint regarding a dealership that failed to properly follow required procedures for a federally mandated safety recall repair on my vehicle. Vehicle Information: • Year/Make/Model: 20... Read more

Incident date: Jun 1, 2026

There is a know water leak issues with GM. The below is the tsb, Technical Service Bulletin (TSB #16-NA-073. This is a safety issues because if your not aware it could lead to mold in your car. I noticed my issue about 3 weeks ago when my floor board was flooded. I can tell by how the carpet looks i... Read more

Incident date: Mar 30, 2026

While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the... Read more

Incident date: May 5, 2026

The contact owns a 2016 BMW X5 PHEV. The vehicle was serviced under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM), but the failure persisted. The contact stated that a month after the repairs were completed, the coolant connector would stay on and drain the battery.... Read more

Incident date: Dec 18, 2025

Torque converter on my 2019 Ford edge they want $4000 to fix it I have 61,000 miles it stutters when I drive it at Low speeds. It’s hesitant when I take off

Incident date: Dec 18, 2025

The vehicle has low mileage, but the 3rd cylinder wall has a crack that is causing coolant to be leaked into the engine and therefore, the long block/engine needs to be immediately replaced. This is a major safety hazard which can cause the engine to stop at any time, even while driving on the highw... Read more

Incident date: Oct 19, 2025

Was just driving and the engine shut off and a check engine light came on and won’t start again believe timing chain failed

Incident date: Oct 19, 2025

My 2019 Honda Pilot’s (125,000 miles) forward-facing sensing camera (behind the rear-view mirror) failed, disabling Honda Sensing features like Lane Keep Assist, automatic high beam, Adaptive Cruise Control, and Collision Mitigation Braking. The dashboard shows “Honda Sensing Problem”, braking... Read more

Incident date: Oct 19, 2025

Incident date: May 11, 2025

The contact owns a 2018 BMW X3. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, a... Read more

Incident date: Apr 3, 2025

All for the safety features light remains on after starting and driving my car. I drive my car for 2 to 3 days per week. The most recent maintenance on my car was the Honda recall and alignment at the dealer. Reading various chats this seems to be a comma issue for the Honda CRV. I am concerne... Read more

Incident date: Apr 3, 2025

I just bought this vehicle in February. Since then, about 4 times while driving when i came to a stop the car will not accelerate and the screen tells me to put car in “P” then shift into gear. One time I had to restart the car to put into gear. Then the car drives again.

Incident date: Apr 3, 2025

Incident date: Dec 21, 2024

After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all safety systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.Cruise Control (adaptive or otherwise) ... Read more

Incident date: Dec 21, 2024

Incident date: Oct 24, 2024

The contact owns a 2016 BMW 528I. The contact stated while driving 30-35 MPH, the message that the engine was overheating was displayed. The contact pulled over to the side of the road and allowed the engine to cool down. The contact resumed driving; however, the failure recurred several times while... Read more

Incident date: Sep 20, 2024

BSM works when it want to and sometimes not at all

Incident date: Sep 20, 2024

The CP4 fuel pump began failing with the truck just over 100K miles. When taken in for routine service there were traces of metal shavings in my fuel. This is a widely known problem with the CP4 and is still being used in Ford trucks. The cost of repairs is substantial. The best case is you catch it... Read more

Incident date: Sep 18, 2024

Took my 2013 Pathfinder to Steve Shannon Tires and auto center to fix (what I thought was the issue) a wheel bearing. They called me later in the day informing me they could not replace the wheel bearing because my rear sub frame is rotted.

Incident date: Sep 18, 2024

Power reduced to lower engine temperature message appeared on the dashboard. Stopped and saw coolant seemed empty. I filled it up to the max line. The next day it was empty again. It’s been 2 days and I filled it again today.

Incident date: Sep 18, 2024

On 9/20/2024, the dashboard on my 2022 Honda accord flashed 11 information alerts, including brake hold system problem, emissions systems problem, electric power steering, vehicle stability assist, hill start assist problem, adaptive cruise control system problem, collision & road departure mitigati... Read more

Incident date: Aug 13, 2024

Inquiry Regarding Safety Recall and Manufacturer Responsability Dear NHTSA, I am seeking your assistance regarding a vehicle I imported from the United States to Iceland. The vehicle, Jaguar i-pace 2019, has been identified as having a defective and dangerous battery, which is part of a safety rec... Read more

Incident date: Aug 8, 2024

The contact owns a 2021 Buick Encore GX. The contact stated while driving at approximately 35 MPH, the brake pedal was lightly depressed and the vehicle unintentionally came to an instant stop; the vehicle then began to shudder. The contact's mom was seated in the front passenger side of the vehicle... Read more

1 injured

Incident date: Jun 27, 2024

Understand my car is old but I also understand that there was a class action lawsuit I was not informed about regarding the door actuators the door locks on my vehicle I paid $300 plus to replace the front door actuator and now my back door driver side and back door passenger side door actuators are... Read more

Incident date: May 1, 2024

I keep getting a message on my dash saying ONLY EXIT VEHICLE IN “P” Position. Please Service Vehicle.

Incident date: Apr 25, 2015

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed air bag sensor. The contact was informed that the air bag sensor needed to be replaced. ... Read more

Incident date: Jan 18, 2024

This morning my Honda CRV unexpectedly braked while in motion driving 40mph. I didn't have my foot on the brake pedal & there wasn't any cars, objects or pedestrians in front of me. And, luckily there wasn't anyone behind me because there would have definitely been a rear end accident. The BRAKE s... Read more

Incident date: Jan 18, 2024

The contact owns a 2007 GMC Yukon XL. The contact stated that upon starting the vehicle, she became aware that the light was not functioning on the instrument panel. The contact was not able to see any warning lights on the instrument panel. The vehicle was taken to the dealer, who was unable to dia... Read more

Incident date: Jan 18, 2024

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the liftgate would not release using the key fob or the gate release button in the vehicle. The contact stated that the liftgate had to be manually opened and closed. No warning lights was illuminated. The vehicle was taken to t... Read more

Incident date: Jan 1, 2023

While depressing the brake pedal the vehicle continues to accelerate before finally slowing to a stop. This happens on bumpy road surfaces as well as level road surfaces. There were no warning lights, alarms or messages prior to or during the failure. This issue started around 35,000 mileage and has... Read more

Incident date: Nov 2, 2023

The error occurred on [XXX]. The car got me to my destination. Error occurred past the 1/2 way point. The next day was busy w/ personal issues. Later in the afternoon, I was by the vehicle, I called the Nissan Roadside Assistance number. It was at this point that I was informed that no one was avail... Read more

Incident date: Aug 14, 2023

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds while turning. The vehicle was taken to the dealer, where it was diagnosed with a loosened tie rod. The contact was informed that the steering rack needed to ... Read more

Incident date: Jan 8, 2023

My truck has 32850 miles on it. This is the third time my ABS and EBC lights have begun flashing. My HPU and brake control module must be replaced again. Ram needs to be sued.

Incident date: Jan 8, 2023

Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of t... Read more

Incident date: May 7, 2023

The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while reversing into a parking space, the auto brake engaged sporadically. The contact stated there were no objects nearby to have caused the auto brake system to activate. Additionally, the contact stated the vehicle was turned ... Read more

Incident date: Apr 25, 2023

While driving on highway on4/22/23 the vehicle displayed a message stating “stop safely, vehicle will shut off soon”. I lost the ability to accelerate and had to coast to the nearest shoulder. This happened during a high traffic period and I had children in the car. At the time there was no shou... Read more

Incident date: Apr 25, 2023

Incident date: Mar 15, 2023

The contact owns a 2007 Ford Escape. The contact stated that while his wife was driving 10 MPH, the brakes failed with the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact stated that his wife was able to coast the vehicle off the roadway. The contact arri... Read more

Incident date: Oct 15, 2022

The charging system in my vehicle is no longer working. There's been a recall done for the charging system. It was fixed back in 2013 before long before I bought the vehicle. It's only been nine years since it's been fixed and now it's not working again. I'd like this matter to be looked into as I b... Read more

Incident date: Oct 15, 2022

Incident date: May 30, 2017

The brake pedal sticks down during interior high temperatures (generally during the summer months when parked in the sun) and causes the brakes to drag. It appears this is a known defect (nhtsa# 10141352) gm technical service bulletin#PIC 5692D. I just want the NHTSA to be aware of another vehicle e... Read more

Incident date: Jul 4, 2022

I was driving the LaCrosse in my neighborhood. A few minutes into the trip, I noticed a burning kind of smell. Then I saw smoke coming from the left side under the hood. I pulled over to the side of the road and exited the car to check, but the smoke quickly got worse and became flames. I then calle... Read more

Fire

Incident date: Sep 25, 2022

I am the Fire Marshal in Ashtabula Ohio. Fire occurred in the driver's seat cushion. The origin of the fire was determined to be below the seat covering in the area of the springs and foam padding. the only competent ignition sources in the area are a computer module, power seat motors and seat hea... Read more

Fire

Incident date: Jul 1, 2022

Stability control light keeps coming on the car shut downs in the middle of the road or it won’t start I called Buick they say there is no recall but it shows on the NHTSA site 2012 Buick has a improperly calibrated faulty electric stabilitrack ESC campaign ID Number 11v404000 so I don’t under... Read more

Incident date: Jul 1, 2022

Incident date: Jun 29, 2022

I have been dealing with this problem for over 7 months now. My Buick Lacrosse '12, while driving it (doesn't matter the speed) all of the suddent it starts locking and unlocking, immediately after the speed drops and the car comes to a complete stop. I have little children that ride with me in th... Read more

Incident date: Jun 29, 2022

Showing 50 of 304 complaints.

NHTSA Safety Ratings, 2012 BUICK LACROSSE

2012 Buick Lacrosse 4 DR AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	11.8%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2012 BUICK LACROSSE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive)	17.0	27.0	21.0	Gasoline or E85	$2,950
3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive)	17.0	27.0	21.0	Gasoline or E85	$2,950

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2012 BUICK LACROSSE

2,495 manufacturer communications from 1410 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	344
110000 ELECTRICAL SYSTEM	249
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	234
060000 ENGINE AND ENGINE COOLING	167
060000 ENGINE (PWS)	133
356000 EQUIPMENT ADAPTIVE/MOBILITY	112
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	89
353000 EQUIPMENT:ELECTRICAL	81

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

350000 EQUIPMENT

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

110000 ELECTRICAL SYSTEM

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

110000 ELECTRICAL SYSTEM

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates additional diagnostics to help isolate source of complaint.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

110000 ELECTRICAL SYSTEM

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

350000 EQUIPMENT

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

110000 ELECTRICAL SYSTEM

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

100000 POWER TRAIN

This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee

070000 FUEL SYSTEM, GASOLINE

120000 EXTERIOR LIGHTING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

060000 ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

Showing 100 of 2,495 bulletins.

NHTSA Safety Investigations, BUICK LACROSSE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Closed , Model Year: 2006

Loss of Headlights

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trai... Read more

AQ, Closed , Model Year: 2012

Sands Chevrolet/Hybrid System Fire/Stall

NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer n... Read more

RQ, Closed , Model Year: 2012

Generator Control Module Fires

On July 5, 2013 the Office of Defects Investigation (ODI) opened Recall Query RQ13-003 to investigate whether the service procedures utilized in recall bulletins 13136 and 13142 for safety recall 13V-173 were sufficient to identify the safety defect in the subject vehicles.These safety recalls were ... issue on May 3, 2013 to address the improper function of the Generator Control Module (GCM) in certain model year (MY) 2012-13 Buick LaCrosse and Regal and MY 2013 Chevrolet Malibu Eco equipped with eAssist.This condition may result in a loss of battery charge, engine stall and/or inability for the vehicle to start.In severe cases it may also lead to odor, smoke and possibly a fire in the trunk.During discussions with General Motors (GM), ODI was informed that the subject vehicles could be separated into 4 distinct build populations, or groups. Group A contained vehicles built from the start of production through 3/19/2012.Group B involved vehicles built from 3/20/2012 to 8/20/2012, group C from 8/21/2012 to 12/31/12, and group D from 1/1/2013 onwards.Bulletin 13136 instructed dealers to inspect and, if necessary, replace the GCM for vehicles in groups A or C.Bulletin 13142 instructed dealers to replace the GCM of any vehicle in group B.Group D vehicles were not recalled.All eAssist vehicles have a Powerpack which contains a BAS (belt alternator-starter) Power Inverter Module (BPIM)/Accessory Power Module (APM) and a 115-V Lithium-Ion battery.The Powerpack is known by GM's Part Description System as the GCM and Battery Module. The BPIM/APM contains 3 multi-layered printed circuit boards (PCBs) comprised of conductive layers separated by isolating layers.Vehicles built within the time periods of groups A and B had PCBs using single isolation layers.Vehicles build in group C had dual isolation layers on 1 of the 3 PCBs, and group D had all 3 PCBs built with dual insulation.Adding dual insulation to a PCB makes it more robust to material and manufacturing variations, and ultimately less susceptible to an electrical short circuit and subsequent failure.Through initial analysis of the GCM failures, GM identified that vehicles within group B contained PCBs that were contaminated during production due to increased production volumes that resulted in inadequate quality control.GM also noted that GCM failures occurred early in the life of the vehicle (typically <1000 miles).Therefore a service procedure was developed to replicate early life failures by subjecting the GCM to high current loads which would cause the identified failure mechanism (copper migration) to occur quickly and reveal any underlying PCB defect.Although groups A and C were built with PCBs containing single layer PCBs, they were built using better quality control, and as the data supports, experienced significantly lower failures.GM advised that for these reasons the two different service procedures were used in the Recall 13V-173 population.In response to ODI's Information Request (IR) GM submitted 234 unique reports related to the alleged problem. It was noted that 197 (84%) of the received reports fell into the group B population.The 2 fire incidents noted were events in which flames were evident and/or damage was experienced outside of the GCM. Both of these incidents involved group B vehicles. One hundred four warranty claims were also submitted in response to the IR, with 96 claims (92%) from group B.It was also noted that none of the claims from groups A or C occurred after the service procedure was conducted, and that the majority of the A or C incidents occurred during the service procedure.Given the data, ODI believes the serRead more

BUICK LACROSSE - All Years Overview

Complete safety history for the BUICK LACROSSE across all model years (2005, 2019).

50 Total Recalls

2,908 Total Complaints

3 Investigations

154 Reported Crashes

92 Reported Fires

3 Reported Deaths

BUICK LACROSSE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	2	8	View
2018	3	19	View
2017	2	42	View
2016	2	60	View
2015	3	54	View
2014	5	90	View
2013	5	198	View
2012 (current)	5	304
2011	4	243	View
2010	2	278	View
2009	2	146	View
2008	2	343	View
2007	4	326	View
2006	4	383	View
2005	5	414	View

Other BUICK Models

Model	Recalls	Complaints
REGAL	207	4,454	View
CENTURY	103	2,397	View
ENCLAVE	86	3,218	View
SKYLARK	71	755	View
LESABRE	64	4,872	View
RIVIERA	46	439	View
ENCORE	41	854	View
ELECTRA	35	52	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 BUICK LACROSSE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 BUICK LACROSSE

Safety Technology

EPA Fuel Economy, 2012 BUICK LACROSSE

Technical Service Bulletins, 2012 BUICK LACROSSE

Most Affected Components

NHTSA Safety Investigations, BUICK LACROSSE

BUICK LACROSSE - All Years Overview

BUICK LACROSSE - Year by Year

Other BUICK Models