2013 BUICK LACROSSE

5 recalls, 198 complaints - 2,639 TSBs - 5/5 safety rating

21V00F000 Dec 22, 2021
SUSPENSION:REAR
Defect Description
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou... Read more
Consequence
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N21234664... Read more
4,271 vehicles affected
Manufacturer: General Motors, LLC
21V633000 Aug 12, 2021
SUSPENSION:REAR
Defect Description
General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, N... Read more
Consequence
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet cust... Read more
32,894 vehicles affected
Manufacturer: General Motors, LLC
20V764000 Dec 21, 2020
SUSPENSION:REAR
Defect Description
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missou... Read more
Consequence
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners ma... Read more
220,006 vehicles affected
Manufacturer: General Motors, LLC
13V173000 May 6, 2013
ELECTRICAL SYSTEM
Defect Description
General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual... Read more
Consequence
If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
Remedy
GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.
42,904 vehicles affected
Manufacturer: General Motors LLC
13V097000 Mar 15, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal... Read more
Consequence
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
26,582 vehicles affected
Manufacturer: General Motors LLC

Complaint Statistics

198 total complaints 4 crashes 8 fires 6 injuries 1 deaths

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM44
ENGINE31
SUSPENSION26
STEERING16
UNKNOWN OR OTHER13
POWER TRAIN12
FUEL/PROPULSION SYSTEM8
SERVICE BRAKES7
ELECTRONIC STABILITY CONTROL (ESC)6
AIR BAGS5
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Jun 1, 2026
Incident date: Dec 15, 2025
The contact owns a 2018 Honda Accord. The contact stated that while driving at 45 MPH with the cruise control engaged, the brakes suddenly applied without application. The brake message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was... Read more
SERVICE BRAKES, HYDRAULIC Jun 1, 2026
Incident date: Dec 15, 2025
The contact owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number:  25V544000(SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
ENGINE Aug 26, 2025
Incident date: Aug 25, 2025
rough idling and performance issues.
SUSPENSION Aug 26, 2025
Incident date: Aug 25, 2025
I would like to report that the shifter link cable has disconnected from the transmission due to the rubber garment rotting out, so the vehicle loses all power to drive all our power to go into gear, which could cause an accident
POWER TRAIN Jul 29, 2025
Incident date: Jul 28, 2025
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The co... Read more
UNKNOWN OR OTHER Jul 26, 2025
Incident date: Jul 24, 2025
Oil pressure sensor and leaking oil. Also paint peeling off badly. Snow pearl white. I purchased extended warranty and dealer never fixed anything.
POWER TRAIN Jul 26, 2025
Incident date: Jul 24, 2025
Transmission shift from 2nd to 3rd gear is extremely violent and inconsistent. This is not a normal "transmission slip" but rather a miscalculation of how much RPM to input post shift. This causes the car to "jump" or slow drastically while driving through city. Typically felt between 25 and 35 mph.... Read more
UNKNOWN OR OTHER Jul 26, 2025
Incident date: Jul 24, 2025
Back up camera is failing, working sometimes and not others
ENGINE AND ENGINE COOLING Jun 3, 2025
Incident date: Apr 28, 2025
The contact owns a 2016 Ford Edge. The contact stated that the vehicle was violently shaking while cold starting the engine. The contact stated that the failure persisted, with the check engine warning light illuminated. The vehicle was taken to the local dealer where a mechanic discovered coolant i... Read more
UNKNOWN OR OTHER May 15, 2025
Incident date: Jan 30, 2025
All Fisker Ocean vehicles were supposed to receive a full 2.2 OS update. However, I received 2.2 (2/3) partial update. I have waited since end of 2024. No full update was ever pushed via OTA on my Fisker Ocean One. I'm the very first Fisker owner. The full 2.2 OS update will fix many software b... Read more
VISIBILITY May 13, 2025
Incident date: May 7, 2025
The contact owns a 2023 Volkswagen ID.4. The contact stated that after stopping the vehicle, the front driver’s side door erroneously opened, causing damage to the door stop and window. The contact stated that after the failure, the window failed to roll down completely. Additionally, whenever the... Read more
ELECTRICAL SYSTEM Feb 16, 2025
Incident date: Apr 10, 2024
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't... Read more
UNKNOWN OR OTHER Feb 12, 2025
Incident date: Feb 11, 2025
I was using summon to pull my car forward out of the parking spot and when I let go of the button the car continue driving forward indefinitely until I chased it down and touch the door handle
1 injured
AIR BAGS Jan 21, 2025
Incident date: Dec 17, 2024
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated ... Read more
SERVICE BRAKES Dec 5, 2024
Incident date: Dec 3, 2024
The hill hold assist on the MK8 VW GTI is overly aggressive, creating safety concerns. When starting on a hill, there is a 2-3 second delay where the car strongly holds the brakes, even after the brake light disengages. This could lead to rear-end collisions as following drivers might assume the car... Read more
SERVICE BRAKES Dec 3, 2024
Incident date: Nov 25, 2024
The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?
SUSPENSION Aug 7, 2024
Incident date: Jul 28, 2024
Vehicle steering failed and caused the vehicle to go in opposite direction than intended, ended up almost hitting a streetlamp due to this. Issue had happened before and ended up on opposite side of traffic but had attributed it to loss of traction and wet weather at the time, but likely related to ... Read more
SERVICE BRAKES Jun 24, 2024
Incident date: Jun 24, 2024
2018 Honda Odyssey front camera failures. We bought it brand new and found out today that front multipurpose camera was not working properly. There are bunches of warning lights popped up on dashboard: LCC, LKAS… problems. I went to Google and Facebook to see there were so many people have the s... Read more
ENGINE Jun 24, 2024
Incident date: Jun 24, 2024
While waiting for notification that the remedy part was available for this car, it caught on fire. It caught on fire on 6/20/2024. The car is a total loss and it was a very dangerous situation.
Fire
POWER TRAIN Apr 16, 2024
Incident date: Jan 10, 2024
Sudden downshift with Vehicle Transmission causing vehicle to come to an unexpected stop. Vehicle can lock up wheels and become uncontrollable. Vehicle was taken in to Ford dealership and dealer technician verified the issue. Technician sent data to Ford. Dealer reported issue to Ford and Ford t... Read more
UNKNOWN OR OTHER Mar 31, 2024
Incident date: Apr 9, 2022
I was driving and just passed a vehicle while accelerating when I heard a pop noise, saw a lot of white smoke through my rear view mirror, had the engine light go on and the vehicle stopped working. I slowly pulled over to the side of the road and placed the vehicle in park followed by turning off t... Read more
Fire
ENGINE Mar 31, 2024
Incident date: Apr 9, 2022
Cylinder head is defective. Service advisor told me it was a known issue in which exhaust valves within cylinder head are prone to premature wear. If left unaddressed it leads to inevitable engine failure. I was quoted $12,000. My car is 2020 model year with not even 60,000. Barely even 4 years old.
SERVICE BRAKES Mar 31, 2024
Incident date: Apr 9, 2022
Despite repairs done under what eventually became TSB 23-2308, the brake squeal continues. I reported this originally to the dealership that sold me the vehicle in the spring of 2021.Work was done under SSM51261
FUEL/PROPULSION SYSTEM Sep 12, 2023
Incident date: Sep 12, 2023
My wife and children we driving when smoke appeared from the engine area, the engine warning lights came on and the engine lost power, the cab filled with smoke from the vents as she got the truck to the side of the road and used one fire extinguisher that we had in the truck others came and helped... Read more
Fire
ELECTRICAL SYSTEM Sep 12, 2023
Incident date: Sep 12, 2023
My wife and children we driving when smoke appeared from the engine area, the engine warning lights came on and the engine lost power, the cab filled with smoke from the vents as she got the truck to the side of the road and used one fire extinguisher that we had in the truck others came and helped... Read more
Fire
ENGINE Sep 12, 2023
Incident date: Sep 12, 2023
My wife and children we driving when smoke appeared from the engine area, the engine warning lights came on and the engine lost power, the cab filled with smoke from the vents as she got the truck to the side of the road and used one fire extinguisher that we had in the truck others came and helped... Read more
Fire
ENGINE Aug 11, 2023
Incident date: Aug 11, 2023
About two months ago, my car began using excessive amounts of oil. Each time, I replaced the oil, the oil check light would come on after two weeks. I had the gasket replaced in the month of June, 2023. On July 2, 2023, on my way home from work, my vehicle began losing power. When I pulled over and ... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Aug 11, 2023
Incident date: Aug 11, 2023
The car randomly brakes dangerously hard at overpasses while at highway speed for zero reason while in cruise control mode. This has occurred four times during our brief ownership. I have to imagine these events WILL lead to an accident as the braking is so hard (as if you applied brakes in an eme... Read more
UNKNOWN OR OTHER Jul 2, 2023
Incident date: Jun 30, 2023
1. Starting System I have had trouble starting with the push button for about 3 weeks. It sometimes would take several tries before turning over. Most times, it would start in 1 – 2 attempts. It was worse this last week. I had to try more often, especially on Thursday night. I did not dri... Read more
ENGINE Jul 2, 2023
Incident date: Jun 30, 2023
1. Starting System I have had trouble starting with the push button for about 3 weeks. It sometimes would take several tries before turning over. Most times, it would start in 1 – 2 attempts. It was worse this last week. I had to try more often, especially on Thursday night. I did not dri... Read more
ELECTRICAL SYSTEM Jul 2, 2023
Incident date: Jun 30, 2023
1. Starting System I have had trouble starting with the push button for about 3 weeks. It sometimes would take several tries before turning over. Most times, it would start in 1 – 2 attempts. It was worse this last week. I had to try more often, especially on Thursday night. I did not dri... Read more
ELECTRONIC STABILITY CONTROL (ESC) Jun 12, 2023
Incident date: Jun 12, 2023
The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at high speeds, the vehicle drove over a bump in the roadway and the ABS warning light, electronic stability control warning light, and the check engine warning light intermittently illuminated but remained ... Read more
FUEL SYSTEM, GASOLINE May 25, 2023
Incident date: Oct 17, 2022
The contact’s husband owns a 2012 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted, and the vehicle was taken to the deal... Read more
ENGINE Nov 30, 2022
Incident date: Mar 30, 2022
The contact’s wife owns a 2013 Buick LaCrosse. The contact stated that on several occasions while the brake pedal was depressed, the vehicle lunged forward and the engine stalled; however, after releasing the brake pedal, the vehicle went into LIMP Mode and then lunged forward. The contact stated ... Read more
ELECTRICAL SYSTEM Sep 29, 2022
Incident date: Sep 21, 2022
The contact owns a 2013 Buick LaCrosse. The contact stated that while her daughter was driving at 55 MPH, the vehicle began to lose motive power as the parking assist warning light appeared on the instrument panel. The contact's daughter also stated that the vehicle had lunged forward prior to losin... Read more
ELECTRICAL SYSTEM Jun 5, 2022
Incident date: Jun 5, 2021
Our family was returning home after a trip out of town and as we were pulling into the driveway going less than 5mph the power steering goes out. However, indicator power steering light was already on from a similar issue reported previously where I was traveling in the city limits going 55-60 mph ... Read more
STEERING Jun 5, 2022
Incident date: Jun 5, 2021
Our family was returning home after a trip out of town and as we were pulling into the driveway going less than 5mph the power steering goes out. However, indicator power steering light was already on from a similar issue reported previously where I was traveling in the city limits going 55-60 mph ... Read more
AIR BAGS May 23, 2022
Incident date: Jun 29, 2020
I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time ... Read more
STEERING May 23, 2022
Incident date: Jun 29, 2020
I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time ... Read more
ELECTRICAL SYSTEM May 23, 2022
Incident date: Jun 29, 2020
I was driving and service power steering message came on and all of a sudden my steering wheel got so hard i couldn't even turn my wheel it was so hard to pull over i put my hazard lights on so i could let traffic know im having trouble with my car it happened 3times the first time 2020 second time ... Read more
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER Apr 14, 2022
Incident date: Aug 15, 2021
The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to ... Read more
ELECTRICAL SYSTEM Apr 14, 2022
Incident date: Aug 15, 2021
The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to ... Read more
ENGINE Mar 25, 2022
Incident date: Mar 19, 2022
The contact owns a 2013 Buick Lacrosse. The contact stated that after reversing out of the garage and parking in the driveway, turning the vehicle off and removing the ignition key however, approximately 30 minutes later the vehicle started independently. The ignition key had to be used to turn the ... Read more
ELECTRICAL SYSTEM Mar 25, 2022
Incident date: Mar 19, 2022
The contact owns a 2013 Buick Lacrosse. The contact stated that after reversing out of the garage and parking in the driveway, turning the vehicle off and removing the ignition key however, approximately 30 minutes later the vehicle started independently. The ignition key had to be used to turn the ... Read more
SUSPENSION Jan 11, 2022
Incident date: Dec 10, 2020
The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that there was a waiting list for parts. The contact stated that ... Read more
SUSPENSION Dec 24, 2021
Incident date: Nov 28, 2021
I purchased the vehicle in 07/2021 through the Drive time Dealership. The first concern is that as you go over the agreement the cost of the vehicle is well over the actual blue book value which $24,000 plus. But then there is the blinded words which cover the interest rate and the false mathematic... Read more
ELECTRICAL SYSTEM Dec 20, 2021
Incident date: Jan 4, 2021
The climate control systems have stopped working. The temperature is locked to the last set temperature and blower zone (blowing lightly on feet only). It is available for inspection upon request. This is a significant safety issue as the climate control panel will not power on, affecting defrost f... Read more
ELECTRICAL SYSTEM Nov 15, 2021
Incident date: Aug 2, 2017
The contact owns a 2013 Buick LaCrosse. The contact stated while approaching a traffic light, the vehicle was seized. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was di... Read more
SUSPENSION Oct 6, 2021
Incident date: Oct 6, 2021
The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufactur... Read more
ENGINE Oct 6, 2021
Incident date: Oct 6, 2021
The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufactur... Read more

Showing 50 of 198 complaints.

NHTSA Safety Ratings, 2013 BUICK LACROSSE

2013 Buick Lacrosse 4 DR FWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 4 / 5 ★★★★☆
Rollover 4 / 5 ★★★★☆
Rollover Risk 11.8%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2013 BUICK LACROSSE

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) 17.0 27.0 21.0 Regular $2,950
3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) 17.0 27.0 21.0 Gasoline or E85 $2,950

CO2 Emissions: 433.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2013 BUICK LACROSSE

2,639 manufacturer communications from 1489 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT370
110000 ELECTRICAL SYSTEM264
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL239
060000 ENGINE AND ENGINE COOLING165
060000 ENGINE (PWS)138
356000 EQUIPMENT ADAPTIVE/MOBILITY114
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY91
353000 EQUIPMENT:ELECTRICAL85
00-03-10-006P Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132 Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052 Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052 Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132 Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103 Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073 Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-180 Feb 16, 2024
350000 EQUIPMENT
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-180 Feb 16, 2024
110000 ELECTRICAL SYSTEM
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
16-NA-222 Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044 Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044 Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338 Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338 Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
18-NA-180 Feb 1, 2024
350000 EQUIPMENT
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-180 Feb 1, 2024
110000 ELECTRICAL SYSTEM
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIT6122 Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5913A Jan 23, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates additional diagnostics to help isolate source of complaint.
PI0281K Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
22-NA-240 Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
18-NA-180 Jan 8, 2024
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
18-NA-180 Jan 8, 2024
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
18-NA-180 Dec 31, 2023
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
18-NA-180 Dec 31, 2023
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIT5074P Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147 Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132 Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-162 Nov 30, 2023
100000 POWER TRAIN
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162 Nov 30, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
23-NA-162 Nov 30, 2023
350000 EQUIPMENT
This service bulletin advises the tech of updated Diagnostic procedures in Service Information (SI) to avoid misdiagnosis when addressing a customer concern of Service Rear Axle Message displayed on the Driver information Center (DIC).
PIT5214F Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159 Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP4964E Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
20-NA-159 Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159 Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
02-00-89-002W Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5698D Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157 Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
17-NA-281 Sep 6, 2023
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306 Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP4112T Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306 Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16-NA-222 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222 Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066 Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066 Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

Showing 100 of 2,639 bulletins.

NHTSA Safety Investigations, BUICK LACROSSE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ17002 Opened: Apr 24, 2017 , Closed: Mar 29, 2021
RQ, Closed , Model Year: 2006
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trai... Read more
AQ14001 Opened: May 2, 2014 , Closed: May 22, 2016
AQ, Closed , Model Year: 2012
Sands Chevrolet/Hybrid System Fire/Stall
NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer n... Read more
RQ13003 Opened: Jul 5, 2013 , Closed: Jul 22, 2014
RQ, Closed , Model Year: 2012
Generator Control Module Fires
On July 5, 2013 the Office of Defects Investigation (ODI) opened Recall Query RQ13-003 to investigate whether the service procedures utilized in recall bulletins 13136 and 13142 for safety recall 13V-173 were sufficient to identify the safety defect in the subject vehicles.These safety recalls were ... Read more

BUICK LACROSSE - All Years Overview

Complete safety history for the BUICK LACROSSE across all model years (2005, 2019).

50 Total Recalls
2,908 Total Complaints
3 Investigations
154 Reported Crashes
92 Reported Fires
3 Reported Deaths

BUICK LACROSSE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 2 8 View
2018 3 19 View
2017 2 42 View
2016 2 60 View
2015 3 54 View
2014 5 90 View
2013 (current) 5 198
2012 5 304 View
2011 4 243 View
2010 2 278 View
2009 2 146 View
2008 2 343 View
2007 4 326 View
2006 4 383 View
2005 5 414 View

Other BUICK Models

Model Recalls Complaints
REGAL 207 4,454 View
CENTURY 103 2,397 View
ENCLAVE 86 3,218 View
SKYLARK 71 755 View
LESABRE 64 4,872 View
RIVIERA 46 439 View
ENCORE 41 854 View
ELECTRA 35 52 View