2009 BUICK ENCLAVE

9 recalls — 50 complaints

21V782000 Oct 7, 2021
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
555 vehicles affected
21V782000 Oct 7, 2021
AIR BAGS:FRONTAL
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
555 vehicles affected
15V415000 Jun 30, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
691,144 vehicles affected
14V266000 May 20, 2014
SEAT BELTS
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
1,339,355 vehicles affected
14V118000 Mar 17, 2014
AIR BAGS:SIDE/WINDOW
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
1,176,407 vehicles affected
10V375000 Aug 12, 2010
SEAT BELTS
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
207,210 vehicles affected
10V240000 Jun 4, 2010
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
1,365,070 vehicles affected
09V073000 Mar 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
276,729 vehicles affected
08V615000 Nov 24, 2008
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A SAFETY BELT BUCKLE IN THE SECOND OR THIRD ROW THAT IS MISSING A RIVET.
Remedy: DEALERS WILL INSPECT THE SAFETY BELT BUCKLES IN THE SECOND AND THIRD ROWS, AND REPLACE THEM IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; SATURN AT 1-800-972-8876; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
16,667 vehicles affected
STEERING Aug 15, 2025
Every time I turn right my car turns off. I am able to restart after. I’ve taken it to several mechanic's and no one seems to know the issue. I’ve had my battery change circuits change a tune up and my gas filter changed and the car still doesn’t work.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Jul 9, 2025
Odometer Fraud. The contact owns a 2009 Buick Enclave. The contact purchased the vehicle from a local used car dealer in April 2025. The contact stated that the odometer and the bill of sales indicated that the mileage was 133,000. The contact stated that while registering the vehicle with Carshield, the contact was informed that the mileage was reported in January 2025 at 163,000. The dealer was made aware of the issue.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK Mar 18, 2025
The contact owns a 2009 Buick Enclave. The contact stated that while driving approximately 35 MPH, the rear tailgate unintentionally opened. The contact stated that once the failure had occurred, the contact closed the rear tailgate, and the rear tailgate was inoperable and failed to open. No warning lights were illuminated; however, the message "Gate Lifted" was displayed on the instrument panel. The vehicle was taken back to the residence. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
STEERING Oct 20, 2023
The contact owns a 2009 Buick Enclave. The contact stated while reversing at 5 MPH, the steering wheel seized and was inoperable. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle and drive to his destination. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering wheel sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.
ELECTRICAL SYSTEM May 21, 2023
The seat caught on fire. Origin of fire started in the seat according to fire officials.
Fire
POWER TRAIN Mar 10, 2023
The contact owns a 2009 Buick Enclave. The contact stated that the rear driver’s side and center seat belt failed to latch securely. The vehicle was taken to an independent mechanic where it was diagnosed but no failure could be determined. could not be determined. The contact then stated that on another occasion, while driving at an undisclosed speed, the gear shifter failed to operate in drive(D). The contact stated that the shifter was stuck in drive (Low). As a result, while the accelerator pedal was depressed, the vehicle failed to exceed 30 MPH. Additionally, the contact stated that on multiple occasions, the instrument panel digital display failed to illuminate, and the contact was unable to state whether there were any warning lights illuminated. The vehicle was taken to an independent mechanic where the instrument panel light bulb was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 150,000.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mar 10, 2023
The contact owns a 2009 Buick Enclave. The contact stated that the rear driver’s side and center seat belt failed to latch securely. The vehicle was taken to an independent mechanic where it was diagnosed but no failure could be determined. could not be determined. The contact then stated that on another occasion, while driving at an undisclosed speed, the gear shifter failed to operate in drive(D). The contact stated that the shifter was stuck in drive (Low). As a result, while the accelerator pedal was depressed, the vehicle failed to exceed 30 MPH. Additionally, the contact stated that on multiple occasions, the instrument panel digital display failed to illuminate, and the contact was unable to state whether there were any warning lights illuminated. The vehicle was taken to an independent mechanic where the instrument panel light bulb was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 150,000.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Mar 10, 2023
The contact owns a 2009 Buick Enclave. The contact stated that the rear driver’s side and center seat belt failed to latch securely. The vehicle was taken to an independent mechanic where it was diagnosed but no failure could be determined. could not be determined. The contact then stated that on another occasion, while driving at an undisclosed speed, the gear shifter failed to operate in drive(D). The contact stated that the shifter was stuck in drive (Low). As a result, while the accelerator pedal was depressed, the vehicle failed to exceed 30 MPH. Additionally, the contact stated that on multiple occasions, the instrument panel digital display failed to illuminate, and the contact was unable to state whether there were any warning lights illuminated. The vehicle was taken to an independent mechanic where the instrument panel light bulb was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 150,000.
ENGINE Jan 8, 2023
My 2009 Buick Enclave CXL, VIN 5GAEV23D79J118427: Engine caught on fire during the time i was driving it. The car hesitated as if it was going to shut off then i saw smoke coming from underneath the front hood, I pulled to the side of the road and stopped the car and open the front hood, my engine was on fire. The fire was located on the passenger side of the car or the left side of the car if you were facing the front of the car. I tried to put the fire out, but the fire got out of control. I called 911 and the fire Department and Police arrived. My car was being repair due to the fire.
Fire 1 injured
STEERING Dec 4, 2022
While driving 65 mph on the hwy, in rush hour traffic my entire steering column came completely out and I lost control of my vehicle causing a 3 car wreck. The only indicator that something was wrong was that just prior to this happening the tilt on my steering wheel came undone 2 times and by the 3rd time when I pushed the wheel back up to lock it into place it came out entirely. There was no lights, no nothing. No tampering of any kind had ever been done to it whatsoever. And no one has looked at it since. It still falls randomly while driving. I have a picture taken about 5 minutes before this happened and one taken after the accident I will upload.
Crash
STEERING Sep 1, 2022
Having problems with the power steering, was a recall but was informed recall has expired. I didn’t purchase the vehicle until 2016, steering wheel is really tight, and going to cost thousands to fix, If this is a problem GM knew about they should at least be willing in some type of assistance to correct it.
STRUCTURE:BODY:HATCHBACK/LIFTGATE Apr 25, 2022
The contact owns a 2009 Buick Enclave. The contact stated upon pressing the liftgate power button to open the liftgate, the liftgate partially opened and rapidly closed on her. The contact's husband who was standing nearby, held the liftgate manually until she was able to remove herself out of the path of the liftgate. The contact stated that the failure had been reoccurring and she had to manually open and hold the liftgate open. The contact stated that the software update for the power liftgate actuator motor control unit was previously completed under NHTSA Campaign Number: 15V415000 (Structure) which she associated to the failure. The local dealer was contacted and an appointment was scheduled for repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the recall had been closed. A case was opened. The failure mileage was approximately 42,000.
SEAT BELTS Jun 12, 2021
I attempted to put my seatbelt on the cable that attaches the seatbelt to the vehicle broke. If this had failed during an accident, my seatbelt would have failed. I have contacted GMC regarding the issue. They advised me that there was an extended warranty for this item but it has since expired on my vehicle. They are not willing to fix even though it is a big safety concern.
POWER TRAIN May 16, 2021
MY WIFE TOOK A TRIP TO SPRINGFIELD ILL. FROM PARIS MO. ON 5/5/21 SHE DROVE APPOX 50 MILES TOWARD SPRINGFIELD ON I72 E.HER TACHOMETER STARTED SHOOTING UP ABOUT 5-6 THOUSAND RPM AT 70MPH .HOT TRANSMISSION LIGHT CAME ON.I TOLD HER TO STOP AN LET IT COOL.THE LIGHT WENT OFF AND SHE PUT IT IN GEAR ONLY TO FIND SHE ONLY HAD LOW GEAR.WE TOOK IT TO S & K BUICK IN SPRINGFIELD ILL. WHERE THEY DIAGNOSED IT . THE WAVE PLATE IN THE TRANSMISSION HAD EXPLODED.WHEN WE EXPLAINED THIS VEHICLE ONLY HAS 52,000 MILES THEY OR GM WOULD DO NOTHING FOR US.WE FIND THAT RIDICULOUS.THEY ONLY USED THAT TRANSMISSION FOR 2 YEARS AND ABRUPTLY STOPPED USING IT.WE HAVE READ OF MANY OF THESE WITH THE SAME ISSUE ON THE INTERNET SITES. KNOW THEY WANT US TO PAY NEARLY $5000.00 TO REPLACE TRANSMISSION.ONCE AGAIN THIS VEHICLE ONLY HAS 52,000 ORIGINAL MILES IS GARAGE KEPT AND IS PAMPERED .THIS IN OUR MIND SHOULD BE A RECALL AND THEY SHOULD HAVE SOME RESPONSIBITY IN THIS ISSUE AT GENERAL MOTORS.ANY HELP WOULD BE APPRECIATED.ALSO WEDNESDAY 5/19/2021 THE DEALER WILL HAVE HAD THIS VEHICLE 2 WEEKS.ANOTHER JOKE.
EXTERIOR LIGHTING Nov 6, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL JOINTS WERE FAULTY. THE VEHICLE WAS TAKEN TO GREENS AUTO REPAIR (23 E ORVIS ST, MASSENA, NY 13662, (315) 514-1282) TO BE DIAGNOSED HOWEVER, THE RESULT WAS STILL PENDING. THE VEHICLE REPAIR WAS STARTED BUT NOT YET COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,769. THE VIN WAS NOT AVAILABLE.
SUSPENSION Nov 6, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL JOINTS WERE FAULTY. THE VEHICLE WAS TAKEN TO GREENS AUTO REPAIR (23 E ORVIS ST, MASSENA, NY 13662, (315) 514-1282) TO BE DIAGNOSED HOWEVER, THE RESULT WAS STILL PENDING. THE VEHICLE REPAIR WAS STARTED BUT NOT YET COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,769. THE VIN WAS NOT AVAILABLE.
POWER TRAIN Sep 23, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO PARK, THE VEHICLE REVERTED TO NEUTRAL WITH THE CIRCUIT RELAY WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND WAS UNABLE TO RESTART THE VEHICLE. SHE ALSO MENTIONED THAT THE VEHICLE BEGAN TO ROLL AWAY AS THE FAILURE OCCURRED. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V073000 (POWER TRAIN) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
ENGINE Jul 7, 2020
THE TIMING CHANGE IS LEAKING IT WAS FIXED BACK IN 2019 IT HASN'T EVEN BEEN A YEAR NOW SINCE I HAD IT AND IT'S LEAKING AGAIN I WAS DRIVING HOME WHEN I NOTICED A SMELL LIKE OIL BURNING AND WHEN I PARK THE VEHICLE IT STARTED LEAKING FROM THE FRONT OF THE VEHICLE WHERE THE TIMEING CHANGE IS HOUSED
UNKNOWN OR OTHER Jul 6, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD BE WOBBLY AND LIGHT WOULD COME ON THAT STABILITRAK/TRACTION CONTROL NEEDED FIXED. HAVE VEHICLE ABOUT 6 MONTHS AND PUT LESS THAN 1,000 MILES ON IT. ONLY HAD 74,000 WHEN I GOT IT. REGRET PURCHASE AND NOW FEEL UNSAFE IN MY OWN CAR.
ELECTRONIC STABILITY CONTROL (ESC) Jul 6, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD BE WOBBLY AND LIGHT WOULD COME ON THAT STABILITRAK/TRACTION CONTROL NEEDED FIXED. HAVE VEHICLE ABOUT 6 MONTHS AND PUT LESS THAN 1,000 MILES ON IT. ONLY HAD 74,000 WHEN I GOT IT. REGRET PURCHASE AND NOW FEEL UNSAFE IN MY OWN CAR.
STEERING Jul 6, 2020
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD BE WOBBLY AND LIGHT WOULD COME ON THAT STABILITRAK/TRACTION CONTROL NEEDED FIXED. HAVE VEHICLE ABOUT 6 MONTHS AND PUT LESS THAN 1,000 MILES ON IT. ONLY HAD 74,000 WHEN I GOT IT. REGRET PURCHASE AND NOW FEEL UNSAFE IN MY OWN CAR.
ENGINE Jun 16, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING UNKNOWN SPEED, WHEN SHE HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE A SHORT DISTANCE TO HER RESIDENCE. THE DRIVER STATED SMOKE WAS ENTERING THE VENT INSIDE THE CAB. THE DRIVER WAS ABLE TO EXIT THE VEHICLE SAFETY. A FIRE DEPARTMENT WAS CONTACT AND ARRIVED TO THE RESIDENCE AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THE VEHICLE SUSTAINED MAJOR DAMAGE IN THE FRONT OF THE VEHICLE. THE DRIVER CONTACTED 911 BUT POLICE DID NOT ARRIVE TO THE RESIDENCE. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE OF 77,000.
Fire
STEERING Jun 3, 2020
IT WAS HARD TO STEER THE CAR AND TO TURN IT WAS VERY DIFFICULTY TO DO.
STEERING Mar 31, 2020
STEERING LOCKS UP PERIODICALLY IN MOTION AT SLOW SPEED WHEN MAKING A TURN ON HIGHWAY ALSO FROM A DEAD STOP WHEN TURNING LEAVING A INTERSECTION. ARM STRONG POWER STEERING MEANING VERY HARD TO TURN.
ENGINE Mar 26, 2020
WHILE DRIVING MY CAR TWICE THIS WEEK MY VEHICLE TURNED OFF WHILE I WAS DRIVING. ONE OF THE TIMES IT CUT OFF AT THE LIGHT WHILE I WAS TURNING.
UNKNOWN OR OTHER Mar 26, 2020
WHILE DRIVING MY CAR TWICE THIS WEEK MY VEHICLE TURNED OFF WHILE I WAS DRIVING. ONE OF THE TIMES IT CUT OFF AT THE LIGHT WHILE I WAS TURNING.
STEERING Mar 2, 2020
MY STEERING CONTINUES TO LOCK UP WHEN DRIVING. MAKING TURNS STEERING GETS TIGHT. I HAVE HAD ALMOST HAD AN ACCIDENT DUE TO THIS SAFETY ISSUE. AT THIS POINT I AM CONCERNED FOR MY SAFETY AND CHILDREN WHEN DRIVING. THERE SEEMS TO BE ALOT OF ISSUES AND COMPLAINTS REGARDING A REPLACEMENT STEERING GEAR/RACK PINION AND LEAKING FLUID. AT ONE POINT DO GM THINK ABOUT THE SAFETY OF THEIR CUSTOMERS. THIS REPAIR COST IS $1709.04. ON TOP OF OTHER REPAIRS I JUST PAID $1812.44 TO FIX OTHER ISSUES THAT I CAN SOMEWHAT UNDERSTAND BUT THE STEERING GEAR AND RACK PINION IS DEFINITELY AN ISSUE OF CONCERN TO ALL FAMILIES AND CAN DEFINITELY LOOSE THEIR LIFE. EVERY DAY I GET IN MY VEHICLE MY CONCERN IS WILL MY FAMILY LOOSE THEIR LIFE IF MY STEERING LOCK UP OR I CANT AVOID AN ACCIDENT DUE TO THE ISSUE.
SEAT BELTS Feb 12, 2020
2 REAR SEAT BELTS WILL NOT LATCH. MAJOR SAFETY CONCERN AS WE USE THESE SEATS.
UNKNOWN OR OTHER Dec 4, 2019
REAR DOOR LIFTGATE, CLOSES SUDDENLY HARD WHEN TRYING TO OPEN AT ALL TIMES.
2 injured
SUSPENSION Oct 31, 2019
VEHICLE SUDDENLY STOPPED ACCELERATING OVER 20 MPH AND BECAME UNABLE TO REVERSE. THIS WAS DISCOVERED WHILE DRIVING. WE DO NOT HAVE THE FUNDS TO MAKE THIS REPAIR. THE CAR HAS SAT AT THE END OF OUR DRIVEWAY IN A NON-DRIVABLE CONDITION SINCE APRIL 2019. THE REAR STRUT TOWERS REQUIRED COMPLETE REPLACEMENT. THIS WAS NOTICED WHILE DRIVING 10 MPH. THE CAR MADE A CLUNKING NOISE. I TOOK IT TO THE BUICK GARAGE AND THEY RECOMMENDED THE STRUT TOWERS BE REPLACED AND THE REAR AXLE. THEY HAVE RECORD OF THE DATE AND MILEAGE. THE POWER STEERING CABLE RUBBED ON THE AIR CONDITIONING LINE AND A A HOLE WAS CREATED. THE AIR CONDITIONER BECAME NON-FUNCTIONAL. A DIAGNOSTIC WAS PERFORMED BY THE BUICK GARAGE BUT, WE DID NOT HAVE THE FUNDS TO REPAIR THE AIR CONDITIONER SINCE WE NEEDED TO REBUILD THE STRUT TOWERS. SO WE DROVE THE CAR WITH A NON-FUNCTIONING AIR CONDITIONING UNIT, UNTIL THE CAR STOPPED OPERATING IN REVERSE AND STOPPED ACCELERATING OVER 20 MPH. I AM A SINGLE MOM WITH 3 CHILDREN. THIS HAS BEEN A GREAT HARDSHIP FOR US. IT IS VERY UNLIKELY THAT I WOULD PURCHASE A CAR FROM BUICK IN THE FUTURE.
ENGINE Oct 31, 2019
VEHICLE SUDDENLY STOPPED ACCELERATING OVER 20 MPH AND BECAME UNABLE TO REVERSE. THIS WAS DISCOVERED WHILE DRIVING. WE DO NOT HAVE THE FUNDS TO MAKE THIS REPAIR. THE CAR HAS SAT AT THE END OF OUR DRIVEWAY IN A NON-DRIVABLE CONDITION SINCE APRIL 2019. THE REAR STRUT TOWERS REQUIRED COMPLETE REPLACEMENT. THIS WAS NOTICED WHILE DRIVING 10 MPH. THE CAR MADE A CLUNKING NOISE. I TOOK IT TO THE BUICK GARAGE AND THEY RECOMMENDED THE STRUT TOWERS BE REPLACED AND THE REAR AXLE. THEY HAVE RECORD OF THE DATE AND MILEAGE. THE POWER STEERING CABLE RUBBED ON THE AIR CONDITIONING LINE AND A A HOLE WAS CREATED. THE AIR CONDITIONER BECAME NON-FUNCTIONAL. A DIAGNOSTIC WAS PERFORMED BY THE BUICK GARAGE BUT, WE DID NOT HAVE THE FUNDS TO REPAIR THE AIR CONDITIONER SINCE WE NEEDED TO REBUILD THE STRUT TOWERS. SO WE DROVE THE CAR WITH A NON-FUNCTIONING AIR CONDITIONING UNIT, UNTIL THE CAR STOPPED OPERATING IN REVERSE AND STOPPED ACCELERATING OVER 20 MPH. I AM A SINGLE MOM WITH 3 CHILDREN. THIS HAS BEEN A GREAT HARDSHIP FOR US. IT IS VERY UNLIKELY THAT I WOULD PURCHASE A CAR FROM BUICK IN THE FUTURE.
ENGINE Oct 29, 2019
2009 BUICK ENCLAVE, STRETCHED TIMING CHAIN SO WHEN THIS CODE APPEARS YOUR CAR WILL DRIVE ROUGH AND OF COURSE THE CHECK ENGINE LIGHT COMES ON SO YOU LOSE YOUR REMOTE START. I HAVE REPLACED SENSOR AFTER SENSOR AS WELL, ALSO A MOTOR MOUNT. THE VEHICLE HAS NOW APPROACHED 150K MILES.
ENGINE Oct 21, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Oct 21, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB
POWER TRAIN Oct 21, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB
UNKNOWN OR OTHER Jul 23, 2019
11/28/2018 I AUTHORIZED LEITH BUICK GMC TRUCK INC TO REPAIR CYLINDER #2 AND #4 ENGINE COILS AND SPARK PLUGS. 3/3/2019 #2 CYLINDER BEGAN MISFIRING. 3/7/2019 REPLACED THE ENGINE COIL AND FOUND THAT PART DID NOT MATCH MY INVOICE. 4/10/2019 TOOK OFF #4 AND FOUND IT DID NOT MATCH MY INVOICE. THEY CHARGED ME FOR EITHER FAULTY PARTS OR WORK THEY DID NOT DO.
STEERING Jun 14, 2019
WHILE IN MOTION AND BRAKING TO TURN RIGHT OR LEFT, MY POWER STEERING COMPLETELY GOES OUT. THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN CAUSING ME TO ALMOST HIT ANOTHER VEHICLE AS THE TURNING RADIUS HAD BECOME MUCH MORE LARGER THAN I AM USED TO. THE POWER STEERING DOES NOT SEEM TO BE IMPACTED WHILE GOING 15 MPH OR HIGHER, IT IS ONLY WHILE APPLYING BRAKES AND SLOWING DOWN AND TURNING, RIGHT OR LEFT. I HAVE BEEN TOLD BY AN AUTO SHOP THAT LOSS OF POWER STEERING IS A COMMON PROBLEM FOR GM VEHICLES BETWEEN 2009 - 2011 AND THAT EVEN A SPECIAL COVERAGE ADJUSTMENT WAS ISSUED, NOT A RECALL THOUGH. THE SPECIAL COVERAGE WAS ISSUED FOR CARS UP TO 150,000 OR 10 YEARS AFTER CAR WAS ISSUED FOR SERVICE/SOLD. TEN YEARS IN MY CASE WAS IN FEBRUARY 2019. I CALLED A GM DEALER TO ASK FOR HELP AND WAS TOLD I'M OUT OF LUCK BECAUSE THE 10 YEARS HAD PASSED. I AM THE 2ND OWNER OF THIS VEHICLE AND PURCHASED IT USED IN DECEMBER 2014. I NEVER RECEIVED LETTERS OR NOTICE FROM GM OF THIS SPECIAL COVERAGE. FURTHERMORE, I HAVE REPEATEDLY TAKEN MY CAR IN FOR SERVICE TO THIS SAME DEALERSHIP OVER THE 5+ YEARS OF OWNERSHIP AND NEVER ONCE DID THE GM DEALER NOTIFY ME OF THE SPECIAL COVERAGE. AT LEAST 2 TIMES, I TOOK MY CAR IN FOR STEERING ISSUES.
STEERING Apr 27, 2019
VEHICLE STEERING WHEEL BECOMES VERY TIGHT/ DIFFICULT TO TURN AT TIMES WHILE TURNING, PARKING & REVERSING.
ENGINE Mar 29, 2019
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIMING AS WELL AS THE REAR TAILGATE FALLING AFTER AUTOMATICALLY OPENING. NONE OF THESE ITEMS WERE LISTED. HTTPS://WWW.CONSUMERREPORTS.ORG/CARS/BUICK/ENCLAVE/2009/RELIABILITY#RECALLS THE RECALLS WERE NOT NOTED ON THE CARFAX PROVIDED BY THE DEALERSHIP. WE FEEL AS THOUGH WE HAVE BEEN MISLEAD AND COMPLETELY LIED TO ABOUT THIS VEHICLE. THE VEHICLE SHAKES BAD. WE HAD TRANSMISSION FLUID CHANGED, OIL CHANGED AND STILL SHAKES. GM KNEW OF THE SHAKING RESULTING FROM THE TIMING CHAIN STRETCHING AND OUR DEALER DID NOT INFORM US OF THIS (EVEN WHEN THEY HAD ANOTHER ENCLAVE ON THE LOT WITH THIS ISSUE AND TOLD US NOT TO BUY IT). GM CONTINUED TO MANUFACTURE THIS ENGINE AND FINALLY ISSUED AN EXTENDED WARRANTY: IN NOVEMBER 2012, GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) FOR TIMING CHAIN WEAR IN 2.8L AND 3.6L V6 ENGINES (LP1/LY7/LLT).
POWER TRAIN Mar 29, 2019
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIMING AS WELL AS THE REAR TAILGATE FALLING AFTER AUTOMATICALLY OPENING. NONE OF THESE ITEMS WERE LISTED. HTTPS://WWW.CONSUMERREPORTS.ORG/CARS/BUICK/ENCLAVE/2009/RELIABILITY#RECALLS THE RECALLS WERE NOT NOTED ON THE CARFAX PROVIDED BY THE DEALERSHIP. WE FEEL AS THOUGH WE HAVE BEEN MISLEAD AND COMPLETELY LIED TO ABOUT THIS VEHICLE. THE VEHICLE SHAKES BAD. WE HAD TRANSMISSION FLUID CHANGED, OIL CHANGED AND STILL SHAKES. GM KNEW OF THE SHAKING RESULTING FROM THE TIMING CHAIN STRETCHING AND OUR DEALER DID NOT INFORM US OF THIS (EVEN WHEN THEY HAD ANOTHER ENCLAVE ON THE LOT WITH THIS ISSUE AND TOLD US NOT TO BUY IT). GM CONTINUED TO MANUFACTURE THIS ENGINE AND FINALLY ISSUED AN EXTENDED WARRANTY: IN NOVEMBER 2012, GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) FOR TIMING CHAIN WEAR IN 2.8L AND 3.6L V6 ENGINES (LP1/LY7/LLT).
SUSPENSION Mar 29, 2019
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIMING AS WELL AS THE REAR TAILGATE FALLING AFTER AUTOMATICALLY OPENING. NONE OF THESE ITEMS WERE LISTED. HTTPS://WWW.CONSUMERREPORTS.ORG/CARS/BUICK/ENCLAVE/2009/RELIABILITY#RECALLS THE RECALLS WERE NOT NOTED ON THE CARFAX PROVIDED BY THE DEALERSHIP. WE FEEL AS THOUGH WE HAVE BEEN MISLEAD AND COMPLETELY LIED TO ABOUT THIS VEHICLE. THE VEHICLE SHAKES BAD. WE HAD TRANSMISSION FLUID CHANGED, OIL CHANGED AND STILL SHAKES. GM KNEW OF THE SHAKING RESULTING FROM THE TIMING CHAIN STRETCHING AND OUR DEALER DID NOT INFORM US OF THIS (EVEN WHEN THEY HAD ANOTHER ENCLAVE ON THE LOT WITH THIS ISSUE AND TOLD US NOT TO BUY IT). GM CONTINUED TO MANUFACTURE THIS ENGINE AND FINALLY ISSUED AN EXTENDED WARRANTY: IN NOVEMBER 2012, GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) FOR TIMING CHAIN WEAR IN 2.8L AND 3.6L V6 ENGINES (LP1/LY7/LLT).
STRUCTURE:BODY:TAILGATE Feb 28, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAGS Feb 28, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
SEAT BELTS Feb 28, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE SPEED CONTROL Dec 22, 2018
CAR ACCELERATED ON IT'S OWN DURING HIGHWAY SPEEDS. WAS TRAVELING ON A 2 LANE HIGHWAY IN THE DESERT AT 70 MPH IN #1 LANE, ATTEMPTING TO PASS A SEMI TRUCK, WENT TO THE #2 LANE INCREASED SPEED UP TO 75, LET OFF GAS ONCE I WAS BACK IN #1 LANE AND MY CAR WAS AT 5 RPM WHEN TYPICALLY IT'S AT 2 RPM OR LESS. MY CAR WAS INCREASING SPEED ON IT'S OWN & THE BRAKE HAD NO POWER. I USED MY OTHER FOOT TO KICK UP THE GAS PEDAL AND I WAS ABLE TO CONTROL MY SPEED AGAIN. VERY SCARY SITUATION. NO WARNING LIGHTS NOR CODES TO INDICATE PROBLEM. HAD MY CRUISE CONTROL TURNED OFF AT THAT TIME. CONTACTED BUICK,EXPLAINED WHAT HAPPEN, THEY GAVE ME A CASE REF# AND WILL BE TOWING IT TO THE BUICK SERVICE TO HAVE THEM LOOK AT IT. I HAVE BEEN IN A CAR WHEN I LOST POWER, BUT NEVER LOST CONTROL OF THE THROTTLE BEING IN FULL POWER. LUCKY TO BE ALIVE TO TELL MY STORY AND GRATEFUL I DIDN'T KILL OR HURT ANYONE ON MY PATH. HOPING BUICK FIXES THIS ISSUE SO NO ONE HAS TO BE IN A DANGEROUS SITUATION.
STEERING Oct 8, 2018
THE POWER STEERING GIVES OUT WHEN THE CAR IS TRAVELLING AT SLOW SPEEDS. IT BASICALLY SEIZES UP MID TURN AND NEEDS AN INCREDIBLE AMOUNT OF POWER TO TURN THE WHEEL. THIS HAS BEEN HAPPENING SINCE ABOUT THE 70,000 MILE MARK
UNKNOWN OR OTHER Oct 5, 2018
WHEN CAR IS IN DRIVE, SITTING ON A HILL OR INCLINE, THE VEHICLE DRIFTS BACKWARDS UNLESS YOU HOLD THE BRAKE PEDAL OR ACCEL UP THE INCLINE. THE VEHICLE WILL NOT HOLD ON A HILL WITHOUT BRAKE ASSIST.
STEERING Sep 25, 2018
I BROUGHT MY VEHICLE LAST NOVEMBER OF 2017 AND FOR THE LAST COUPLE OF MONTHS I HAVE HAD A PROBLEM WITH MY STEERING IT LOCKS UP WHEN TRYING TO PULL INTO A PARKING SPACE OR JUST SIMPLY TURNING A CORNER IT TAKES A LOT OF STRENGTH TO TURN THIS WHEEL AND ALSO OTHER DRIVER'S SEEM TO THINK I'M HOLDING TRAFFIC UP BECAUSE I CAN'T TURN THE WHEEL ALSO WHEN BACKING UP INTO TRAFFIC THE WHEEL LOCKS UP IT DOESN'T HAPPEN ALL THE TIME BUT I ALMOST HIT ANOTHER VEHICLE BECAUSE THE WHEEL LOCKED UP I'M AFRAID TO DRIVE THE CAR ON THE HIGHWAY FOR FEAR IT MAY LOCK UP GOING STRAIGHT IS FINE ONLY WHEN TURNING BACKING UP AND NO PARALLEL PARKING CAN BE DONE AT ALL, I WOULD NOT BE ABLE TO GET OUT AT ALL.
AIR BAGS Sep 24, 2018
I KEEP GETTING A MESSAGE THAT SAYS SERVICE AIR BAG. MY LOCAL DEALER SAYS THAT THEY HAVE A SERVICE BULLETIN THAT SAYS THERE IS A FAULTY SENSOR & THE FIX IS TO HAVE THEIR ELECTRICIAN HARD WIRE THE PROBLEM. ($550.00 MY COST) I ASKED WHAT IF NOT FIXED, SAID THAT FRONT COLLISION THE AIRBAG WOULD NOT DEPLOY. TO ME THIS IS A HUGE SAFETY ISSUE & SHOULD NOT BE MY PROBLEM TO REPAIR.
POWER TRAIN Sep 23, 2018
WAS DRIVING ON RAMP TO ENTER HIGHWAY, WITH MY THREE 6 AND YOUNGER CHILDREN, AND ALSO 7 MONTHS PREGNANT! THE ENCLAVE JUST STALLED AND STILL CAN NOT START BUT ONE TIME IT DID, BUT IT SOUNDED LIKE IT WAS GOING TO BLOW UP MAKING WEIRD NOISES SO I SHUT IT OFF RIGHT AWAY. I HAVE BEEN RESEARCHING THIS AND I SEE IT IS VERY COMMON WITH 2009 & 2010 ENCLAVES. I DON'T UNDERSTAND WHY NOTHING HAS BEEN DONE? IF THIS HAPPENED SHORTLY LATER I WOULD HAVE BEEN ON THE HIGHWAY AND SEVERAL PEOPLE COULD BE INVOLVED GETTING HURT OR KILLED. I HAVE HAD IT LESS THAN A YEAR, WITH LESS THAN 104,000 MILES ON IT. ALSO HAS WHEEL BEARING ISSUES WHICH I REPLACED FRONT NOW THE REAR ONES NEED TO BE DONE. WHAT IS UP WITH THIS NEGLECT AND NO ONE TO ASSIST US CONSUMERS UNTIL SOMEONE GETS SERIOUSLY HURT OR KILLED! NOW THE VEHICLE IS SITTING AT A GARAGE WHERE TOWED WAITING FOR REPORT AND I HAVE NO VEHICLE SO LOST MY JOB I HAVE FOUR KIDS TO SUPPORT. FIGURED I BUY A NEWER DECENT VEHICLE TO BE DEPENDABLE & RELIABLE ONLY TO FIND OUT IT'S NEITHER ONLY UNSAFE FOR MY FAMILY.