NHTSA Campaign 15V415000

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Issued by General Motors LLC · Reported Jun 30, 2015 · 691,144 vehicles affected

What's wrong

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence

If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Vehicles affected by this recall

Make Model Year Units
BUICK ENCLAVE 2008 691,144
BUICK ENCLAVE 2009 691,144
BUICK ENCLAVE 2010 691,144
BUICK ENCLAVE 2011 691,144
BUICK ENCLAVE 2012 691,144
CHEVROLET TRAVERSE 2009 691,144
CHEVROLET TRAVERSE 2010 691,144
CHEVROLET TRAVERSE 2011 691,144
CHEVROLET TRAVERSE 2012 691,144
GMC ACADIA 2007 691,144
GMC ACADIA 2008 691,144
GMC ACADIA 2009 691,144
GMC ACADIA 2010 691,144
GMC ACADIA 2011 691,144
GMC ACADIA 2012 691,144
SATURN OUTLOOK 2007 691,144
SATURN OUTLOOK 2008 691,144
SATURN OUTLOOK 2009 691,144
SATURN OUTLOOK 2010 691,144

Source: NHTSA Campaign 15V415000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.