Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 98 of 44,303 (2,215,138 complaints)
Incident date: Mar 26, 2025
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the... Read more
Incident date: Mar 1, 2026
The contact owns a 2022 Toyota Corolla. The contact stated that while driving at 50 MPH, the vehicle was hard to stop, and he lost control but was able to avoid a crash. The maintenance light was illuminated. Upon further research, the contact indicated the failure was related to TSB T-SB-0088-23. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine moun... Read more
Incident date: Mar 1, 2026
The contact owns a 2022 Toyota Corolla. The contact stated that while driving at 50 MPH, the vehicle was hard to stop, and he lost control but was able to avoid a crash. The maintenance light was illuminated. Upon further research, the contact indicated the failure was related to TSB T-SB-0088-23. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine moun... Read more
Incident date: Oct 1, 2025
The rear camera stopped working, fall 2025. Received letter from Ford 10/25. Parts not available. Contacted Ford several times. No satisfaction. Situation dangerous. Small car. I park away from large vehicles. Sometimes, they park next to my car, vision is impaired.
Incident date: Oct 1, 2025
The rear camera stopped working, fall 2025. Received letter from Ford 10/25. Parts not available. Contacted Ford several times. No satisfaction. Situation dangerous. Small car. I park away from large vehicles. Sometimes, they park next to my car, vision is impaired.
Incident date: Oct 1, 2025
The rear camera stopped working, fall 2025. Received letter from Ford 10/25. Parts not available. Contacted Ford several times. No satisfaction. Situation dangerous. Small car. I park away from large vehicles. Sometimes, they park next to my car, vision is impaired.
Incident date: Mar 28, 2026
reporting a serious safety concern involving my 2017 Hyundai Santa Fe Sport with the Theta II engine. While driving on the highway, my vehicle suddenly lost power without warning. The vehicle became unsafe to drive and I had to pull over and have it towed. There was no warning light before the failure. The vehicle has been regularly maintained. Hyundai later stated there was internal engine dama... Read more
Incident date: Mar 28, 2026
reporting a serious safety concern involving my 2017 Hyundai Santa Fe Sport with the Theta II engine. While driving on the highway, my vehicle suddenly lost power without warning. The vehicle became unsafe to drive and I had to pull over and have it towed. There was no warning light before the failure. The vehicle has been regularly maintained. Hyundai later stated there was internal engine dama... Read more
Incident date: May 24, 2026
This is a well known problem that when water gets into the intercooler, the car goes into limp Mode. This happens to my daughter, while driving 85 miles in the fast lane in the highway. Her check engine light started flashing, she was unable to accelerate, and she was scared! She had to pull over in the left lane, against the median.This is a safety hazard! I am paying over $1000 to have this fi... Read more
Incident date: Apr 18, 2025
Doesn't slow down properly when I step off from gas pedal and try to stop at traffic light/stop signs and before making turns. It barely reduces average 2 mph for whole block. Lets say when I step off from the gas pedal at 25 mph, the car reduce the speed to about 23 mph when it's so close to light/stop signs and right before making turns. It seems like there is no 1st gear, just 2nd gear is the l... Read more
Incident date: Mar 28, 2026
The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear driver's side seat during the collision. The air bags failed to deploy, and the seat belts failed to re... Read more
Crash
Incident date: Mar 28, 2026
The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear driver's side seat during the collision. The air bags failed to deploy, and the seat belts failed to re... Read more
Crash
Incident date: May 24, 2026
While I was driving in the interstate my car when in limp mode while I was trying to pass a semi. I had my children in the car and was stranded on the side of the road. No warning lights ever came on before hand. My mechanic said it was a problem with my engine and it’s common in Kia’s in but doe not include my year. It’s a costly repair for a car that’s not even 5 years old.
Incident date: Feb 16, 2026
Ford dealership in Ferndale,MI told me I needed a new engine February 2025 which was covered under warranty. they told me they had to replace my engine. I serviced car at same dealership for numerous oils changes engine light was in but they told me that it was codes for something else that they reported on my papers. My Vehicle started running hard in January 2026 asked them about why it was run... Read more
Incident date: May 19, 2026
The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to O’Reilly’s where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle as not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a r... Read more
Incident date: May 3, 2026
Faulty fuel injectors are causing consistent engine misfires and occasionally causing the check engine light to illuminate and for the vehicle to reduce power greatly. This poses a great safety risk to both myself and other drivers on the road because in the event of a large misfire, my vehicle suddenly slows and I have to navigate to the shoulder of the road. A Kia dealership has confirmed that t... Read more
Incident date: May 3, 2026
Faulty fuel injectors are causing consistent engine misfires and occasionally causing the check engine light to illuminate and for the vehicle to reduce power greatly. This poses a great safety risk to both myself and other drivers on the road because in the event of a large misfire, my vehicle suddenly slows and I have to navigate to the shoulder of the road. A Kia dealership has confirmed that t... Read more
Incident date: Nov 12, 2025
The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the Traction Control, ABS, Electric Trailer Brake, and Brake warning lights illuminated. The vehicle was taken back to the local dealer, where it was purchased, and it was scanned with an OBD2 scanner; however, it was cleared for error codes and diagnosed safe to drive. The vehicle was repaired; however, the... Read more
OLDSMOBILE
ALERO
(2004) — EXTERIOR LIGHTING:TURN SIGNAL
May 27, 2026
Incident date: Jan 1, 2023
The contact owns a 2004 Oldsmobile Alero. The contact stated that while turning the key the vehicle failed to start. The blinkers were inoperable at times. There was an abnormal grinding sound detected while turning the ignition. There were no warning lights illuminated. The vehicle was taken to the local dealer for NHTSA Campaign Number: 14V400000 (Electrical System). The vehicle was taken back t... Read more
OLDSMOBILE
ALERO
(2004) — ELECTRICAL SYSTEM
May 27, 2026
Incident date: Jan 1, 2023
The contact owns a 2004 Oldsmobile Alero. The contact stated that while turning the key the vehicle failed to start. The blinkers were inoperable at times. There was an abnormal grinding sound detected while turning the ignition. There were no warning lights illuminated. The vehicle was taken to the local dealer for NHTSA Campaign Number: 14V400000 (Electrical System). The vehicle was taken back t... Read more
Incident date: May 24, 2026
My 2017 Chrysler Pacifica steering wheel started locking in place at approximately 10 a 2 o'clock the other day as we were on a couple hundred-mile trip over the Memorial Day weekend. We looked up the symptoms, it said there was a recall for the Power Steering Assist v53/NHTSA 19V-348. I drove the car slowly the entire way home and set up an appointment at CDJR of Morgantown for the next day May25... Read more
Incident date: Apr 30, 2026
The contact owns a 2021 Nissan Rogue. The contact stated while her husband was driving 75 MPH in the far-left lane, with the contact in the front passenger's seat, the vehicle completely lost power steering functionality in heavy traffic. Both the contact and her husband were significantly frightened. The contact's husband was able to drive to the right lane and pulled over to the side of the road... Read more
Incident date: May 22, 2026
Engine failure at 93,000 miles. Timing chain jumped, causing internal engine damage. Dealer (Capitol Kia, San Jose CA) diagnosed engine as failed and quoted $11,843 for short block replacement. Vehicle is a 2021 Kia Sportage 2.4L. This is a known issue with the Theta II 2.4L engine.
Incident date: May 23, 2026
The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown reca... Read more
FORD
EXPEDITION
(2019) — POWER TRAIN
May 27, 2026
Incident date: Aug 16, 2025
Continued transmission issues, losing power, hard shifts, down shifts at random times. Been to the dealership several times about this. Safety issues due to being on busy highways at 65+ mph and loss of power or down shifts puts myself and others at risk of a wreck. No warning signs. Started reporting issues in September of 2025. Dealership has made 3 attempts to fix and the issue hasn’t been re... Read more
TOYOTA
SIENNA HYBRID
(2024) — ENGINE
May 27, 2026
Incident date: May 20, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine malfunctioned. It is available for inspection. How was your safety or the safety of others put at risk? -The engine went out at 77k miles in the middle of driving with no warning. Could have caused a serious accident. We have always done proper oil changes. The rods separated from the p... Read more
Incident date: May 22, 2026
Rearback up camera intermittently unavailable even after recall with software update. Sometimes is distorted and delayed, sometimes blue or black screen and says camera unavailable. Have to repeatedly reboot camera system.
Incident date: May 22, 2026
Rearback up camera intermittently unavailable even after recall with software update. Sometimes is distorted and delayed, sometimes blue or black screen and says camera unavailable. Have to repeatedly reboot camera system.
Incident date: Apr 10, 2026
Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function... Read more
Incident date: Apr 10, 2026
Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function... Read more
Incident date: Apr 10, 2026
Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function... Read more
Incident date: May 25, 2026
The contact owns a 2026 GMC Yukon. The contact stated that while driving at 65 MPH the engine seized. All the warning lights illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired due to the part being backordered. The manufacturer was not contacted. The failure mileage was approximately 1... Read more
Incident date: Mar 19, 2021
When driving at night, the low beam headlights were noticeably dim. The headlight bulbs were replaced and the lenses were cleaned on both headlights. This did not fix the issue. I have also adjusted the angle of them, and they’re still dim. My safety is at risk when I drive at night since I am almost completely unable to see the road using the low beams at night. The problem has not be confirmed... Read more
Incident date: May 18, 2026
The contact owns a 2015 Volvo S60. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. No warning lights illuminated. The contact was a certified mechanic. The contact stated that the failure occurred when the outside temperature was too hot or too cold. The dealer was made aware of the failure. The contact was informed that the failure was a known ... Read more
Incident date: May 24, 2025
Low idol sputters then dies down shifts clunks and stays stuck in 3rd gear cruse control fails different modes stop working wrench light on dash truck is lurching on takeoff basically just destroying itself while in operation rendering it undriveable
Incident date: May 24, 2025
Low idol sputters then dies down shifts clunks and stays stuck in 3rd gear cruse control fails different modes stop working wrench light on dash truck is lurching on takeoff basically just destroying itself while in operation rendering it undriveable
Incident date: May 24, 2025
Low idol sputters then dies down shifts clunks and stays stuck in 3rd gear cruse control fails different modes stop working wrench light on dash truck is lurching on takeoff basically just destroying itself while in operation rendering it undriveable
Incident date: May 26, 2026
About every 7-9 days I will get a day or two where the engine shuts off while driving. Most recently it happened on 5/26, once at lunch time, once about 5pm, and again while driving about 8pm. All of these instances where at lower speeds, 2 while braking, another after taking a turn at a lower speed. Each time, the dash lights up, an alert sound plays and it says Engine off, shift into nuetral or ... Read more
GMC
SIERRA 1500
(2026) — POWER TRAIN
May 27, 2026
Incident date: May 27, 2026
While driving on the highway, the steering became much more stiff, and then I heard metallic clanging sounds for a few seconds. The dashboard said press start to start Vehicle. I pressed start while going 30 miles an hour and all lights and instrument clusters went black. I pulled into the grass median where the truck would not start or shift gears. Truck was towed to a GMC dealership
GMC
SIERRA 1500
(2026) — STEERING
May 27, 2026
Incident date: May 27, 2026
While driving on the highway, the steering became much more stiff, and then I heard metallic clanging sounds for a few seconds. The dashboard said press start to start Vehicle. I pressed start while going 30 miles an hour and all lights and instrument clusters went black. I pulled into the grass median where the truck would not start or shift gears. Truck was towed to a GMC dealership
GMC
SIERRA 1500
(2026) — ENGINE
May 27, 2026
Incident date: May 27, 2026
While driving on the highway, the steering became much more stiff, and then I heard metallic clanging sounds for a few seconds. The dashboard said press start to start Vehicle. I pressed start while going 30 miles an hour and all lights and instrument clusters went black. I pulled into the grass median where the truck would not start or shift gears. Truck was towed to a GMC dealership
Incident date: May 20, 2026
While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s having a seizure. This has happened a few times.
Incident date: May 20, 2026
While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s having a seizure. This has happened a few times.
Incident date: May 27, 2026
MULTIPLE WARNING LIGHTS ON THE DASHBOARD, INCLUDING SRS , TCS, ABS , ALL LIGHTS STAY ON EVEN AFTER TURNING THE VEHICLE OFF. SYSTEMS DON'T WORK, SUCH AS LANE DEPARTURE, COLLISION AVOIDANCE & ABS DON'T WORK. SPOKE W/ KOEPPEL HYUNDAI, MENTIONED THE ISSUE, BUT WAS TOLD THAT THAT ISN'T PART OF THE RECALL, THEREFORE THEY WILL NOT ADRESS THE ISSUE. IT'S FRUSTRATING , DON'T FEEL SAFE DRIVING THE VEHICLE. ... Read more
Incident date: May 27, 2026
MULTIPLE WARNING LIGHTS ON THE DASHBOARD, INCLUDING SRS , TCS, ABS , ALL LIGHTS STAY ON EVEN AFTER TURNING THE VEHICLE OFF. SYSTEMS DON'T WORK, SUCH AS LANE DEPARTURE, COLLISION AVOIDANCE & ABS DON'T WORK. SPOKE W/ KOEPPEL HYUNDAI, MENTIONED THE ISSUE, BUT WAS TOLD THAT THAT ISN'T PART OF THE RECALL, THEREFORE THEY WILL NOT ADRESS THE ISSUE. IT'S FRUSTRATING , DON'T FEEL SAFE DRIVING THE VEHICLE. ... Read more
Incident date: May 27, 2026
MULTIPLE WARNING LIGHTS ON THE DASHBOARD, INCLUDING SRS , TCS, ABS , ALL LIGHTS STAY ON EVEN AFTER TURNING THE VEHICLE OFF. SYSTEMS DON'T WORK, SUCH AS LANE DEPARTURE, COLLISION AVOIDANCE & ABS DON'T WORK. SPOKE W/ KOEPPEL HYUNDAI, MENTIONED THE ISSUE, BUT WAS TOLD THAT THAT ISN'T PART OF THE RECALL, THEREFORE THEY WILL NOT ADRESS THE ISSUE. IT'S FRUSTRATING , DON'T FEEL SAFE DRIVING THE VEHICLE. ... Read more
MERCEDES-BENZ
C 300 4MATIC
(2024) — LANE DEPARTURE: BLIND SPOT DETECTION
May 27, 2026
Incident date: May 5, 2026
I had to take a detour one night coming home, the detour led to a bridge that connects to a highway. Approaching the bridge my car started to jerk and pop up with all of these notification about “blind spot assistance” is down, “car engine failure, please check user manual”, “car malfunction” with a engine battery symbol. All the while the engine light was on. All these warning was pop... Read more
MERCEDES-BENZ
C 300 4MATIC
(2024) — ENGINE
May 27, 2026
Incident date: May 5, 2026
I had to take a detour one night coming home, the detour led to a bridge that connects to a highway. Approaching the bridge my car started to jerk and pop up with all of these notification about “blind spot assistance” is down, “car engine failure, please check user manual”, “car malfunction” with a engine battery symbol. All the while the engine light was on. All these warning was pop... Read more
MERCEDES-BENZ
C 300 4MATIC
(2024) — SERVICE BRAKES
May 27, 2026
Incident date: May 5, 2026
I had to take a detour one night coming home, the detour led to a bridge that connects to a highway. Approaching the bridge my car started to jerk and pop up with all of these notification about “blind spot assistance” is down, “car engine failure, please check user manual”, “car malfunction” with a engine battery symbol. All the while the engine light was on. All these warning was pop... Read more
GMC
SIERRA 1500
(2026) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 27, 2026
Incident date: May 23, 2026
Traveling home the day I purchased vehicle going through [XXX] with cruise set on 35,negotiating a right handed curve in the road and a vehicle was stopped in center lane turning left and my vehicle abruptly braked causing the vehicles behind me to take evasive action to keep from hitting me from behind INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)