Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 95 of 44,908 (2,245,377 complaints)
Incident date: Aug 27, 2026
The fuel pump has a malfunction. The car started jerking and started to accelerate by itself when I was driving it. Yes the problem reproduced. The vehicle is currently under inspection by the manufacturer. Yes there were multiple warning lights including the check engine light.
Incident date: Aug 11, 2026
Vehicle turned itself off with no warning while being driven @ 40 moh. Dealer suspects fuel injectors, but could be ignition coil.
CHEVROLET
SILVERADO 1500
(2026) - POWER TRAIN
Aug 28, 2026
Incident date: Aug 27, 2026
The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, all warning lights illuminated and the vehicle stalled. The contact stated that after several seconds, the vehicle was restarted and shifted into park(P). The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not re... Read more
CHEVROLET
SILVERADO 1500
(2026) - ENGINE
Aug 28, 2026
Incident date: Aug 27, 2026
The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, all warning lights illuminated and the vehicle stalled. The contact stated that after several seconds, the vehicle was restarted and shifted into park(P). The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not re... Read more
Incident date: Aug 14, 2026
While driving on I 75 steam began coming through our vents while we were 50 miles from home. There was also a very strong smell of coolant, which gave everyone headaches and made them feel nauseous. After taking it to a shop. We found that it was the heater core that had began leaking. after doing some research, I found out that this is a common problem, even with vehicles of low mileage. I unders... Read more
Incident date: Mar 28, 2025
I have a 6.2L that we took in with bad rods due to the cam. The fixed the motor and now it is consuming oil and GM says it is normal. Normal for an engine to consume quarts of oil?? I cannot trade out of the vehicle because of the extreme depreciation that these vehicles have incurred due to the known engine issues. I know others are having the same issues I just want GM to make this right and hel... Read more
Incident date: Aug 27, 2026
Vehicle was parked in my garage and it was 80° outside. I was standing at the door and heard an explosion. I found out that the rear glass on my RAV4 SUV exploded. Just glad the wife or kids were not standing around the vehicle. I have filed on my insurance and it will be taken care of in a few days by my insurance company.
Incident date: Mar 2, 2024
When driving, the vehicle will randomly pull to one side cause the vehicle to severely swerve and almost cause a collision.
Incident date: Mar 2, 2024
When driving, the vehicle will randomly pull to one side cause the vehicle to severely swerve and almost cause a collision.
Incident date: Mar 2, 2024
When driving, the vehicle will randomly pull to one side cause the vehicle to severely swerve and almost cause a collision.
FORD
F-150 HYBRID
(2021) - VEHICLE SPEED CONTROL
Aug 28, 2026
Incident date: Feb 9, 2026
My vehicle experienced significant transmission shift issues, skipping gears, stuck in gears, going to wrong gears, and inability to shift, that left me disabled in intersections multiple times. The situation worsened over time and had to have the transmission replaced. The failure was diagnosed as a CDF coupling failure.
CHEVROLET
SILVERADO 1500
(2020) - POWER TRAIN
Aug 28, 2026
Incident date: Aug 28, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the infotainment center intermittently went black, and there was water leaking into the vehicle through the top and lower center of the front windshield and the rear windshield. The vehicle was taken to a dealer, where the rear windshield was replaced without a diagnostic being performed; however, the failures persisted. Add... Read more
CHEVROLET
SILVERADO 1500
(2020) - ENGINE
Aug 28, 2026
Incident date: Aug 28, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the infotainment center intermittently went black, and there was water leaking into the vehicle through the top and lower center of the front windshield and the rear windshield. The vehicle was taken to a dealer, where the rear windshield was replaced without a diagnostic being performed; however, the failures persisted. Add... Read more
CHEVROLET
SILVERADO 1500
(2020) - ELECTRICAL SYSTEM
Aug 28, 2026
Incident date: Aug 28, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the infotainment center intermittently went black, and there was water leaking into the vehicle through the top and lower center of the front windshield and the rear windshield. The vehicle was taken to a dealer, where the rear windshield was replaced without a diagnostic being performed; however, the failures persisted. Add... Read more
FORD
EXPEDITION
(2016) - BACK OVER PREVENTION
Aug 28, 2026
Incident date: Aug 28, 2026
The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would occasionally display a blank screen, while at other times a "Camera Not Available" warning message was displayed. The vehicle was taken to multiple dealers, where it was diagnosed that the rearview camera had failed a... Read more
Incident date: Aug 28, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the con... Read more
Incident date: Aug 28, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the con... Read more
Incident date: Aug 28, 2026
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and the Electronic Stability Control (ESC) warning lights illuminated. Additionally, the cruise control feature was inoperable. The contact stated that the cruise control system failure had caused the ABS and ESC systems to fail. The local dealer was notified of the failure and informed the con... Read more
Incident date: Aug 28, 2026
My 2025 Honda Odyssey shut off in Auto Idle Stop while at a busy intersection. The car was unresponsive and would not engage the motor. After five minutes of trying to turn the car off and on, it eventually restarted and the motor came back to life. This issue put me at great risk of bodily harm. Given the fact the car was unresponsive in such a surprising way, I was very lucky not to have c... Read more
Incident date: Aug 28, 2026
My 2025 Honda Odyssey shut off in Auto Idle Stop while at a busy intersection. The car was unresponsive and would not engage the motor. After five minutes of trying to turn the car off and on, it eventually restarted and the motor came back to life. This issue put me at great risk of bodily harm. Given the fact the car was unresponsive in such a surprising way, I was very lucky not to have c... Read more
Incident date: Jan 15, 2025
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated and flashed, accompanied by an audible chime, which disabled the cruise control feature. The vehicle was taken to a dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. Additionally, a software update was performed for the rearview came... Read more
Incident date: Aug 28, 2026
My wife just reported to me that the car ran a red light while driving in FSD.
Incident date: Aug 25, 2026
The contact owns a 2021 GMC Yukon. The contact stated that while pulling into a parking space at an undisclosed speed, the vehicle stalled. The contact associated the failure with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was towed to a dealer, where it was diagnosed that the fuel pump control module had failed. The v... Read more
Incident date: Aug 19, 2026
My 2013 Prius has 86,500 miles on it. It has been regularly maintained. A routine state inspection revealed a severely rusted rear axle beam and a front axle that is heading in that direction. Other Prius' in [XXX] have had this issue, and in some cases, the wheels have detached from the axle while the car is in motion. That is documented. That is a major safety concern, as who would expect t... Read more
Incident date: Aug 19, 2026
My 2013 Prius has 86,500 miles on it. It has been regularly maintained. A routine state inspection revealed a severely rusted rear axle beam and a front axle that is heading in that direction. Other Prius' in [XXX] have had this issue, and in some cases, the wheels have detached from the axle while the car is in motion. That is documented. That is a major safety concern, as who would expect t... Read more
Incident date: Aug 16, 2026
The contact owns a 2021 Ford Escape. The contact stated that the vehicle was taken to a dealer, where it was serviced under Customer Satisfaction Program 23B-56; however, the replacement welding caused the front driver's side door to fail. Additionally, the contact stated that while attempting to enter the vehicle, the vehicle failed to start, and multiple warning lights illuminated. The vehicle r... Read more
Incident date: Aug 16, 2026
The contact owns a 2021 Ford Escape. The contact stated that the vehicle was taken to a dealer, where it was serviced under Customer Satisfaction Program 23B-56; however, the replacement welding caused the front driver's side door to fail. Additionally, the contact stated that while attempting to enter the vehicle, the vehicle failed to start, and multiple warning lights illuminated. The vehicle r... Read more
FORD
EXPEDITION
(2019) - SEAT BELTS
Aug 28, 2026
Incident date: Aug 24, 2026
The passenger-side seat-belt retractor pretensioner, which is part of the supplemental restraint/airbag system, malfunctioned. The pretensioner apparently deployed without a collision, and the passenger seat belt became permanently locked and unable to retract or extend. The vehicle and failed component remain available for inspection upon request. My safety and the safety of my passengers were p... Read more
FORD
EXPEDITION
(2019) - AIR BAGS
Aug 28, 2026
Incident date: Aug 24, 2026
The passenger-side seat-belt retractor pretensioner, which is part of the supplemental restraint/airbag system, malfunctioned. The pretensioner apparently deployed without a collision, and the passenger seat belt became permanently locked and unable to retract or extend. The vehicle and failed component remain available for inspection upon request. My safety and the safety of my passengers were p... Read more
Incident date: Aug 13, 2026
The thermostat quit working. I've researched this issue and have seen this is a very common issue usually occurring when the vehicle has somewhere between 45000 to 55000 miles.
Incident date: Jul 6, 2026
Was driving on the interstate at about 65 mph went over some small bumps in the road and got the jeep death wobble. It happened a total of four times on that trip within an hour. Thought I was going to crash.
VOLKSWAGEN
ATLAS
(2023) - FUEL/PROPULSION SYSTEM
Aug 28, 2026
Incident date: Aug 27, 2026
Vehicle has issues with sputtering and stalling out when at idle and while reversing after warming up. The first time that the vehicle actually stalled while reversing, it had to be put into park and restarted. I took it to the dealership and they replaced the in tank fuel pump. When I got the car back it was still acting a little strange but I thought it was just the computer relearning process. ... Read more
VOLKSWAGEN
ATLAS
(2023) - UNKNOWN OR OTHER
Aug 28, 2026
Incident date: Aug 27, 2026
Vehicle has issues with sputtering and stalling out when at idle and while reversing after warming up. The first time that the vehicle actually stalled while reversing, it had to be put into park and restarted. I took it to the dealership and they replaced the in tank fuel pump. When I got the car back it was still acting a little strange but I thought it was just the computer relearning process. ... Read more
VOLKSWAGEN
ATLAS
(2023) - ENGINE
Aug 28, 2026
Incident date: Aug 27, 2026
Vehicle has issues with sputtering and stalling out when at idle and while reversing after warming up. The first time that the vehicle actually stalled while reversing, it had to be put into park and restarted. I took it to the dealership and they replaced the in tank fuel pump. When I got the car back it was still acting a little strange but I thought it was just the computer relearning process. ... Read more
Incident date: Aug 1, 2026
Wiring harness keeps getting chewed up by rodents in engine bay. Had to have Kia fix 2 times for the parking distance sensors. Have done lots of prevention things to keep from engine bay, but attracted to this vehicle. My 2 other vehicles no problems. They are not Kias. It causes loss of driver assistance systems.
Incident date: Aug 1, 2026
Wiring harness keeps getting chewed up by rodents in engine bay. Had to have Kia fix 2 times for the parking distance sensors. Have done lots of prevention things to keep from engine bay, but attracted to this vehicle. My 2 other vehicles no problems. They are not Kias. It causes loss of driver assistance systems.
Incident date: Aug 1, 2026
Wiring harness keeps getting chewed up by rodents in engine bay. Had to have Kia fix 2 times for the parking distance sensors. Have done lots of prevention things to keep from engine bay, but attracted to this vehicle. My 2 other vehicles no problems. They are not Kias. It causes loss of driver assistance systems.
Incident date: Oct 12, 2024
ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle... Read more
Incident date: Oct 12, 2024
ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle... Read more
Incident date: Oct 12, 2024
ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle... Read more
TOYOTA
GRAND HIGHLANDER
(2024) - STRUCTURE:BODY
Aug 28, 2026
Incident date: Aug 18, 2026
The vehicle’s A/C suddenly began blowing hot air. We took it in for diagnosis. The technician asked if the vehicle had been in an accident, if the front had hit anything, or if we had noticed hitting a rock or other object. We answered no to all questions. The technician stated they have seen this issue numerous times, where road debris passes through the large openings in the factory front gri... Read more
Incident date: Aug 25, 2026
On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised, and testing showed only 99 PSI compression in cylinder 3. The shop r... Read more
Incident date: Aug 25, 2026
On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised, and testing showed only 99 PSI compression in cylinder 3. The shop r... Read more
Incident date: Jun 29, 2026
I am writing about a mechanical failure on my 2021 Chrysler Pacifica Hybrid. Recently, I took my vehicle in for 2 recalls associated with this model. Recall #: 66B, pertaining to the rearview camera & 52D, which corresponds to the high voltage battery. Recall #: 52D could not be completed at the certified Chrysler dealership due to the failure of the Electric Coolant Heater, throwing diagnostic ... Read more
CHEVROLET
SILVERADO 1500
(2025) - ENGINE
Aug 28, 2026
Incident date: Aug 17, 2026
Total engine failure . While driving on the highway car started shaking violently and rattling. Car completely shut down was towed to Chevy dealership and was told it needed a full engine replacement. They said there was a hole in the engine the size of a tennis ball and said it was not user error but a defect . They also indicated we were lucky it didn’t blow up. Car is still being repaired... Read more
JEEP
WRANGLER
(2007) - ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS
Aug 28, 2026
Incident date: Aug 14, 2026
The contact owns a 2007 Jeep Wrangler. The contact stated while attempting to start the vehicle, an abnormal clicking sound was heard coming from under the hood. Additionally, several unknown warning lights were illuminated. The contact replaced several fuses; however, the fuse box failed to work as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manuf... Read more
NISSAN
PATHFINDER
(2023) - SERVICE BRAKES
Aug 28, 2026
Incident date: Jun 10, 2026
Rear brakes had to be replaced at 30,000 miles, was told it was do to driver assets using rear brakes.