Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 79 of 44,908 (2,245,377 complaints)
Incident date: Aug 31, 2026
The contact owns a 2023 GMC Canyon. The contact stated that while driving at approximately 50 MPH, the anti-lock braking system, brake warning light, low oil, low fuel, seat belt warning light, parking brake, temperature gauge, forward collision warning, and various other warning lights and messages illuminated. The contact depressed the brake pedal to the floor; however, the vehicle only decelera... Read more
Incident date: Aug 31, 2026
The contact owns a 2023 GMC Canyon. The contact stated that while driving at approximately 50 MPH, the anti-lock braking system, brake warning light, low oil, low fuel, seat belt warning light, parking brake, temperature gauge, forward collision warning, and various other warning lights and messages illuminated. The contact depressed the brake pedal to the floor; however, the vehicle only decelera... Read more
Incident date: Jun 16, 2026
6/16 Vehicle issues while driving home from work. Rough idle, multiple check engine lights coming on, Multiple warnings display on dashboard. Vehicle in limp mode from work to home. 6/20 While driving in Roanoke rough idle began. Vehicle check engine light appeared, limp mode only lasted for less than 30 seconds before it went back to normal. 6/23 Vehicle issues began again while driving to work.... Read more
Incident date: Jun 16, 2026
6/16 Vehicle issues while driving home from work. Rough idle, multiple check engine lights coming on, Multiple warnings display on dashboard. Vehicle in limp mode from work to home. 6/20 While driving in Roanoke rough idle began. Vehicle check engine light appeared, limp mode only lasted for less than 30 seconds before it went back to normal. 6/23 Vehicle issues began again while driving to work.... Read more
Incident date: Jun 16, 2026
6/16 Vehicle issues while driving home from work. Rough idle, multiple check engine lights coming on, Multiple warnings display on dashboard. Vehicle in limp mode from work to home. 6/20 While driving in Roanoke rough idle began. Vehicle check engine light appeared, limp mode only lasted for less than 30 seconds before it went back to normal. 6/23 Vehicle issues began again while driving to work.... Read more
Incident date: Aug 1, 2026
I am unknown of what the issue is with the seatbelts on all seats will not properly lock.
LAND ROVER
RANGE ROVER SPORT
(2025) - BACK OVER PREVENTION: WARNINGS
Aug 31, 2026
Incident date: Aug 8, 2026
When using my parking assist feature for the first time the vehicle malfunctioned causing me to hit the car that I was trying to park in front of. The park assist took over when I engaged it but accelerated and hit the care without warning. I happened so quickly that I could not apply the brake until it was too late. There were 4 of us in the car at the time and were all shocked. Luckily no one wa... Read more
Crash
LAND ROVER
RANGE ROVER SPORT
(2025) - UNKNOWN OR OTHER
Aug 31, 2026
Incident date: Aug 8, 2026
When using my parking assist feature for the first time the vehicle malfunctioned causing me to hit the car that I was trying to park in front of. The park assist took over when I engaged it but accelerated and hit the care without warning. I happened so quickly that I could not apply the brake until it was too late. There were 4 of us in the car at the time and were all shocked. Luckily no one wa... Read more
Crash
Incident date: Feb 19, 2026
Driving back from tri cities and when we were on I5 the transmission abruptly shifted down and went to a very high RPM. Was able to limp off the freeway by UW, and then drove home slowly. Had it trailered by the dealership i had just bought it from and they brought it to a shop where they said the transmission needed replaced.
JEEP
GRAND CHEROKEE
(2023) - UNKNOWN OR OTHER
Aug 31, 2026
Incident date: Nov 6, 2025
CRITICAL VEHICLE SAFETY COMPLAINT - CHRONIC MULTI-SYSTEM DEFECTS The vehicle is a 2023 Jeep Grand Cherokee 4xe operating under severe chronic safety non-compliance. The vehicle has an active, un-remedied engine block casting sand contamination fire/loss of propulsion and crash risk (FCA 78C / NHTSA 25V-766) listing 'Parts Unavailable.' It also carries an open side-curtain airbag deployment failure... Read more
JEEP
GRAND CHEROKEE
(2023) - FUEL/PROPULSION SYSTEM
Aug 31, 2026
Incident date: Nov 6, 2025
CRITICAL VEHICLE SAFETY COMPLAINT - CHRONIC MULTI-SYSTEM DEFECTS The vehicle is a 2023 Jeep Grand Cherokee 4xe operating under severe chronic safety non-compliance. The vehicle has an active, un-remedied engine block casting sand contamination fire/loss of propulsion and crash risk (FCA 78C / NHTSA 25V-766) listing 'Parts Unavailable.' It also carries an open side-curtain airbag deployment failure... Read more
JEEP
GRAND CHEROKEE
(2023) - ENGINE
Aug 31, 2026
Incident date: Nov 6, 2025
CRITICAL VEHICLE SAFETY COMPLAINT - CHRONIC MULTI-SYSTEM DEFECTS The vehicle is a 2023 Jeep Grand Cherokee 4xe operating under severe chronic safety non-compliance. The vehicle has an active, un-remedied engine block casting sand contamination fire/loss of propulsion and crash risk (FCA 78C / NHTSA 25V-766) listing 'Parts Unavailable.' It also carries an open side-curtain airbag deployment failure... Read more
Incident date: Aug 30, 2026
On XXX, my [XXX] son was driving this 2017 Ford F-150 when the transmission suddenly downshifted while traveling on the road. The downshift was severe enough that the rear tires lost traction and the vehicle fishtailed, nearly resulting in an accident. The vehicle was taken to an authorized Ford dealer on 8/18/2026. We reported the sudden downshift, but the dealer was unable to duplicate the condi... Read more
Incident date: Aug 30, 2026
On XXX, my [XXX] son was driving this 2017 Ford F-150 when the transmission suddenly downshifted while traveling on the road. The downshift was severe enough that the rear tires lost traction and the vehicle fishtailed, nearly resulting in an accident. The vehicle was taken to an authorized Ford dealer on 8/18/2026. We reported the sudden downshift, but the dealer was unable to duplicate the condi... Read more
Incident date: Aug 30, 2026
On XXX, my [XXX] son was driving this 2017 Ford F-150 when the transmission suddenly downshifted while traveling on the road. The downshift was severe enough that the rear tires lost traction and the vehicle fishtailed, nearly resulting in an accident. The vehicle was taken to an authorized Ford dealer on 8/18/2026. We reported the sudden downshift, but the dealer was unable to duplicate the condi... Read more
Incident date: Jun 16, 2026
XXX, my Ford F-150 began experiencing serious and unpredictable transmission shifting problems. The truck would downshift unexpectedly while traveling at various speeds. At times, it would not downshift properly when coming to a complete stop, and it would sometimes shift back up into third gear from a complete stop at a stoplight.On one occasion, while traveling approximately 65 mph, the truck un... Read more
TOYOTA
HIGHLANDER
(2018) - POWER TRAIN
Aug 31, 2026
Incident date: Aug 2, 2024
whining sound in the transmission, including high-pitched whining, erratic shifting, clunks, hesitation, and premature failure. These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions.
Incident date: Aug 30, 2026
The contact owns a 2026 RAM 1500. The contact stated that while the vehicle was turned off, an attempt was made to open the front passenger door and both rear doors manually and with the key fob; however, the doors failed to unlock or open. The vehicle was restarted, but the doors remained unresponsive. After sitting for approximately 15-20 minutes, the front passenger door and both rear doors wer... Read more
Incident date: Dec 31, 2025
The contact owns a 2013 Ford Explorer. The contact received a recall notification for NHTSA Campaign Number: 24V031000 (Structure); however, the parts to complete the recall repair were not yet available. The contact stated that both windshield exterior A-pillar trims had dry-rotted. The vehicle was taken to a dealer, where it was inspected. The dealer confirmed that parts were unavailable and pla... Read more
VOLKSWAGEN
ATLAS
(2021) - VEHICLE SPEED CONTROL
Aug 31, 2026
Incident date: Aug 29, 2026
The vehicle will randomly stall while driving. Mostly as you push the accelerator, it will act as though a fuel filter is clogged causing it to stall. If the vehicle manages to continue forward without stalling, it lunges forward unexpectedly and can be a significant distance. I took my vehicle in over a year ago for this issue, was told it was a "software update" issue. Vehicle was 4 years ol... Read more
VOLKSWAGEN
ATLAS
(2021) - FUEL/PROPULSION SYSTEM
Aug 31, 2026
Incident date: Aug 29, 2026
The vehicle will randomly stall while driving. Mostly as you push the accelerator, it will act as though a fuel filter is clogged causing it to stall. If the vehicle manages to continue forward without stalling, it lunges forward unexpectedly and can be a significant distance. I took my vehicle in over a year ago for this issue, was told it was a "software update" issue. Vehicle was 4 years ol... Read more
Incident date: Jan 1, 2025
I have been noticing sluggish acceleration since the end of 2024, specially when fuel falls below or equal to half tank, I took my vehicle to the dealership several times and specifically instructed them to inspect my acceleration issue but every time said no issue on fuel pump. They even failed to reproduce my problem even though I paid for diagnostic. I would like to earnestly request NHTSA to ... Read more
Incident date: Aug 27, 2026
My 2024 Honda Odyssey Elite has had two recent incidents of car going into idle and won't start up. The more serious one happened while I was stopped waiting to make a left turn. The Auto Idle Stop system shut the engine off when I was waiting on. Y left turn engine did not restart. I was stuck in the roadway for about two minutes before I was able to start the vehicle again. The red battery warni... Read more
Incident date: Aug 5, 2026
-Transmission started to slip when shifting above 2000rpms -Engine light came on and took to dealership -Error code confirmed for valve body, valve #3 failure -New valve body installed after order but also failed as I left the dealership -New valve body currently on order
Incident date: Aug 12, 2026
I had the vehicle towed into the dealership with issues and was charged given the vehicle back and not fixed. I have attempted to reach out several times and I feel discriminated against with being told that I will receive a call back and they continue to ignore my calls and no call back at all. I have had to spend money on a rental during this entire situation.
Incident date: Aug 12, 2026
I had the vehicle towed into the dealership with issues and was charged given the vehicle back and not fixed. I have attempted to reach out several times and I feel discriminated against with being told that I will receive a call back and they continue to ignore my calls and no call back at all. I have had to spend money on a rental during this entire situation.
DODGE
GRAND CARAVAN
(2017) - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Aug 31, 2026
Incident date: Aug 27, 2026
Odometer Fraud. The contact purchased a 2017 Dodge Grand Caravan. The contact stated that he had purchased a used vehicle through Facebook Marketplace. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy, and a Carfax report confirmed that the odometer had been tampered with twice. The vehicle was a private sale. The contact had ... Read more
Incident date: Jul 7, 2026
Daytime running lights (LED) in headlights burn out/quit working. Currently it is only the pasenger side of my vehilce but its a common issue and eventually both passenger and driver side DRL's quit working. there is no repair for this, only option for the owner is to replace the entire headlight assembly and that is extremely costly.
Incident date: Jul 1, 2026
The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed and making turns, the steering wheel made loud grinding sounds and was loose. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 197,000.
TOYOTA
CAMRY HYBRID
(2026) - WHEELS
Aug 31, 2026
Incident date: Aug 28, 2026
I am not sure if this is a vehicle or tire issue, but this car is a 2026 Camry nightshade edition, and it is experiencing significant Tramlining due to its combination of wheels and tires. I feel the manufacturer should do something to address this issue.
Incident date: Aug 25, 2026
My truck began emitting a strong oil odor on XXX. I took it to Amato in [XXX], where I was told the oil pan was leaking. They replaced the oil pan, and I paid for the inspection as well. About an hour after picking up my truck, the check‑engine light came on. I returned to the dealership, and they then said additional repairs were needed, even though I had already paid $2,211.57 for the work the... Read more
Incident date: Aug 25, 2026
My truck began emitting a strong oil odor on XXX. I took it to Amato in [XXX], where I was told the oil pan was leaking. They replaced the oil pan, and I paid for the inspection as well. About an hour after picking up my truck, the check‑engine light came on. I returned to the dealership, and they then said additional repairs were needed, even though I had already paid $2,211.57 for the work the... Read more
Incident date: Aug 25, 2026
My truck began emitting a strong oil odor on XXX. I took it to Amato in [XXX], where I was told the oil pan was leaking. They replaced the oil pan, and I paid for the inspection as well. About an hour after picking up my truck, the check‑engine light came on. I returned to the dealership, and they then said additional repairs were needed, even though I had already paid $2,211.57 for the work the... Read more
GMC
SIERRA 1500
(2015) - STEERING
Aug 31, 2026
Incident date: Jun 15, 2026
My 2015 GMC Sierra 1500 recently started having all the symptoms under GM internal recall number 18289. I lose my power steering briefly and the electronics turn off momentarily. I lose dash, AC, radio and GPS. It comes back on within a second or two and only does this during low speed turning. I ran my VIN but it does not show under this recall despite having the correct Make/Model/Year. It ... Read more
GMC
SIERRA 1500
(2015) - ELECTRICAL SYSTEM
Aug 31, 2026
Incident date: Jun 15, 2026
My 2015 GMC Sierra 1500 recently started having all the symptoms under GM internal recall number 18289. I lose my power steering briefly and the electronics turn off momentarily. I lose dash, AC, radio and GPS. It comes back on within a second or two and only does this during low speed turning. I ran my VIN but it does not show under this recall despite having the correct Make/Model/Year. It ... Read more
Incident date: Apr 30, 2025
Driving on the interstate, my moonroof exploded. Sunny day April 30, 2025. Nothing hit the roof. Thankfully I had the shade closed. I purchased a replacement roof from a local salvage yard and no issues with the replacement.
Incident date: Aug 29, 2026
The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potentially striking another vehicle, cyclist, or pedestrian. I reported the issue to Acura, but the company stated that the repair was not covered under warranty. I have found reports fro... Read more
Incident date: Aug 20, 2021
The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at various speeds on several occasions, abnormal sounds emanated from the engine compartment, and the check oil light illuminated while making left turns. The vehicle was taken to a dealer, where it was diagnosed that an engine cleaning was needed; however, the service was not performed. The vehicle was later returned ... Read more
Incident date: Jul 11, 2026
My passenger headlight assembly seal has failed. Since the seal failed, the light has water buildup that caused the entire assembly to short out and stop working. There are not cracked in the headlight at all. My car only has 46,407 miles on it. My car has been to the service department at Town N Country Ford in [XXX]. Since we purchased the extended warranty, Town N Country submitted my claim to ... Read more
Incident date: Aug 10, 2026
This 2022 Toyota Tundra TRD Pro is subject to Limited Service Campaign 24TD01 for premature tire wear, caused by a factory front toe/camber angle defect acknowledged by Toyota. The vehicle received the campaign remedy (front alignment adjustment and tire replacement) in May 2024, but the same wear pattern on the front tires reappeared and has continued for over a year, documented across multiple d... Read more
Incident date: Aug 10, 2026
This 2022 Toyota Tundra TRD Pro is subject to Limited Service Campaign 24TD01 for premature tire wear, caused by a factory front toe/camber angle defect acknowledged by Toyota. The vehicle received the campaign remedy (front alignment adjustment and tire replacement) in May 2024, but the same wear pattern on the front tires reappeared and has continued for over a year, documented across multiple d... Read more
Incident date: Aug 10, 2026
This 2022 Toyota Tundra TRD Pro is subject to Limited Service Campaign 24TD01 for premature tire wear, caused by a factory front toe/camber angle defect acknowledged by Toyota. The vehicle received the campaign remedy (front alignment adjustment and tire replacement) in May 2024, but the same wear pattern on the front tires reappeared and has continued for over a year, documented across multiple d... Read more
Incident date: May 30, 2026
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the right turn signal indicator light failed to illuminate on the instrument panel upon depressing the turn signal lever to make a right turn. No warning lights illuminated. Additionally, upon depressing the turn signal lever to make a left turn, the left turn signal indicator light failed to ill... Read more
Incident date: May 30, 2026
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the right turn signal indicator light failed to illuminate on the instrument panel upon depressing the turn signal lever to make a right turn. No warning lights illuminated. Additionally, upon depressing the turn signal lever to make a left turn, the left turn signal indicator light failed to ill... Read more
HYUNDAI
SANTA FE HYBRID
(2025) - FUEL/PROPULSION SYSTEM
Aug 31, 2026
Incident date: Aug 29, 2026
I've had this vehicle for 13 months, and it has roughly 13K miles on it. Since 7/3/26, it has been in the service department at Hyundai of Noblesville on three separate occasions. This all started on 7/3/26 when we were driving on the interstate and out of nowhere the vehicle lost critical power and would not go more than 20 MPH. There was some kind of warning message that momentarily popped up ... Read more
Incident date: Aug 31, 2026
The contact owns a 2023 Kia K5. The contact received a recall notification for NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to a dealer, where the contact was informed that the recall repair was completed and the contact was provided a receipt. However, the contact later received several email recall notifications and verified that the VIN remained included in th... Read more
Incident date: Aug 21, 2026
The contact owns a 2019 Honda Pilot. The contact stated that while merging onto the highway at 40 MPH, the vehicle lost power and several warning lights illuminated on the instrument panel. The contact coasted the vehicle to the shoulder of the highway, and the vehicle was towed to an independent mechanic. The independent mechanic diagnosed that an unknown engine component failed, causing the timi... Read more
Incident date: Aug 27, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the passenger's side power sliding door unexpectedly opened and failed to latch. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact associated the failure with NHTSA Campaign Number: 18V795000 (Latches/Locks/Linkages); however, the VIN was not included in... Read more
MAZDA
MAZDA6
(2016) - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
Aug 31, 2026
Incident date: Mar 15, 2025
The contact owns a 2016 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, a burning odor was noticed inside the vehicle. No warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clutch disc kit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a cas... Read more
Incident date: Aug 28, 2026
On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. There was no warning from the vehicle that this would occur. We found online that there was a warranty extension (which has... Read more