Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 57 of 44,303 (2,215,138 complaints)
Incident date: Dec 31, 1969
Subject: 2019 Jaguar XE – Recall H535 Did Not Restore Rear Camera Function I own a 2019 Jaguar XE that experienced rear-view camera failure consistent with Recall H535 regarding rear camera wiring issues. My rear camera stopped functioning before recall service, which is why I brought the vehicle to the dealer. After performing the recall repair, the dealer advised that the camera itself may h... Read more
Incident date: Sep 4, 2025
Taligate is rusting through near the handle as well as around the right taillight. Another recall for this exact issue is in place for the same year/make/model, yet my vehicle is not included in the recall. Faulty seals allow water to get into the tailgate and rust from the inside-out. Honda has told me they won't help even though it is a known issue (recall).
Incident date: Jan 11, 2026
Post-Recall Low Oil Warning + Performance Issues on 2021 GMC Yukon Denali – Campaign 25V274000 Vehicle: 2021 GMC Yukon Denali, 6.2L V8 Recall: 25V274000 Owner: One owner since new (purchased 2021) I had recall campaign 25V274000 performed on my vehicle. This was the first low oil warning I have ever received since purchasing the SUV new in 2021. I have always followed the vehicle’s oil life mo... Read more
Incident date: May 13, 2026
The connecting rod is failing. Loud knocking is happening just as outlined in the recall on other 2016 Pilots. Poses a great safety risk as failure will result in total engine destruction.
Incident date: Apr 15, 2026
The vehicle has an unresolved electrical/propulsion failure involving sudden shutdowns while driving and CAN C bus/lost-communication faults. Since the high-voltage battery was replaced through a recall-related repair, the vehicle has had repeated shutdown/loss-of-communication events, occurring dozens of times. In the most serious incidents, while driving at speed, the dash flickered, windshield... Read more
Incident date: Apr 15, 2026
The vehicle has an unresolved electrical/propulsion failure involving sudden shutdowns while driving and CAN C bus/lost-communication faults. Since the high-voltage battery was replaced through a recall-related repair, the vehicle has had repeated shutdown/loss-of-communication events, occurring dozens of times. In the most serious incidents, while driving at speed, the dash flickered, windshield... Read more
Incident date: Apr 15, 2026
The vehicle has an unresolved electrical/propulsion failure involving sudden shutdowns while driving and CAN C bus/lost-communication faults. Since the high-voltage battery was replaced through a recall-related repair, the vehicle has had repeated shutdown/loss-of-communication events, occurring dozens of times. In the most serious incidents, while driving at speed, the dash flickered, windshield... Read more
VOLKSWAGEN
TIGUAN
(2022) — ENGINE
Jun 2, 2026
Incident date: May 4, 2026
My 2022 Volkswagen Tiguan (VIN: [XXX] ) is experiencing excessive engine oil consumption. The vehicle requires oil replenishment every less than 1,000 miles, which is far beyond what any reasonable consumer would expect from a properly functioning engine. I reported this issue to the Volkswagen dealership while the vehicle was still under the manufacturer’s warranty. The dealership stated that t... Read more
Incident date: May 26, 2026
I PUT MY VEHICLE IN PARK AND VEHICLE CONTINUED TO MOVE, IT MOVED OVER A CURB AND INTO A WALL. I BROUGHT VEHICLE TO DEALERSHIP NEXT DAY AND THEY STATED IT WAS A GEAR CONTROL ISSUE AND NEEDED TO BE REPLACED. I BROUGHT THE VEHICLE TO GET AN ESTIMATE FOR REPAIRS AND ESTIMATE IS NEAR $7000. DEALERSHIP SAID THE PART IS NOT UNDER WARRANTY AND NO RECALLS. THIS IS A SAFETY CONCERN. VEHICLE HAS NOT BEEN CHE... Read more
Crash
Incident date: May 26, 2026
I PUT MY VEHICLE IN PARK AND VEHICLE CONTINUED TO MOVE, IT MOVED OVER A CURB AND INTO A WALL. I BROUGHT VEHICLE TO DEALERSHIP NEXT DAY AND THEY STATED IT WAS A GEAR CONTROL ISSUE AND NEEDED TO BE REPLACED. I BROUGHT THE VEHICLE TO GET AN ESTIMATE FOR REPAIRS AND ESTIMATE IS NEAR $7000. DEALERSHIP SAID THE PART IS NOT UNDER WARRANTY AND NO RECALLS. THIS IS A SAFETY CONCERN. VEHICLE HAS NOT BEEN CHE... Read more
Crash
Incident date: Nov 20, 2025
The contact owns a 2022 Ford Escape. The contact stated that while driving the vehicle on many occasions, the vehicle would start up and display odd error messages. For example, if the vehicle was plugged in, it stated to go to the owner's manual. The vehicle would not move and caused the vehicle to go into park. Clearing the messages and restarting the vehicle caused it to work again. The contact... Read more
Incident date: Jun 2, 2026
I purchased this vehicle used in 2024, and since I bought it have had a variety of issues. I have already invested over 5k in repairs. I have replaced the head gasket and now the water pump twice. This vehicle will not stop overheating. Ford has a known issue with these engines and should correct these issues. They are making working families go broke and we still owed 8k on the car loan.
Incident date: Jun 2, 2026
Before I begin my commute, I’m greeted by a persistent message within the center infotainment display from the satellite radio service provider SirusXM. The message will not go away until manually closed out, as the exit button is farther away from the drivers reach (more accessible from the passenger side). This can lead to distracted driving, especially if you’ve already expressed no interes... Read more
Incident date: Jun 2, 2026
Before I begin my commute, I’m greeted by a persistent message within the center infotainment display from the satellite radio service provider SirusXM. The message will not go away until manually closed out, as the exit button is farther away from the drivers reach (more accessible from the passenger side). This can lead to distracted driving, especially if you’ve already expressed no interes... Read more
Incident date: May 3, 2026
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasional do remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining... Read more
Incident date: May 3, 2026
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasional do remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining... Read more
Incident date: May 3, 2026
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasional do remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining... Read more
Incident date: May 22, 2026
The Integrated Charging Control Unit (ICCU) on this vehicle produces loud whirring noises when charging at 80% or above. This has been documented in writing to the service department. The ICCU defect is a known systemic issue across the Hyundai and Kia EV platform. The vehicle is currently scheduled to return to the dealer for this and other defects. This is the second major service visit on a... Read more
Incident date: May 22, 2026
The Integrated Charging Control Unit (ICCU) on this vehicle produces loud whirring noises when charging at 80% or above. This has been documented in writing to the service department. The ICCU defect is a known systemic issue across the Hyundai and Kia EV platform. The vehicle is currently scheduled to return to the dealer for this and other defects. This is the second major service visit on a... Read more
Incident date: May 14, 2026
On May 14, 2026, while traveling at highway speed in a clear passing lane with no obstacles present, the autonomous emergency braking system activated without cause and brought the vehicle to a complete stop. A following vehicle nearly rear-ended me. I recorded a voice memo immediately after the incident. A third-party crash detection application on my phone independently logged the hard stop e... Read more
Incident date: May 14, 2026
On May 14, 2026, while traveling at highway speed in a clear passing lane with no obstacles present, the autonomous emergency braking system activated without cause and brought the vehicle to a complete stop. A following vehicle nearly rear-ended me. I recorded a voice memo immediately after the incident. A third-party crash detection application on my phone independently logged the hard stop e... Read more
Incident date: Apr 15, 2026
I was driving at night and my passenger headlights went out. About 2 years prior the same thing happened but it was the driver side headlight that went out. It was $1100 to get the driver side replaced and now here i am having to pay the same amount to replace the passenger side headlights. It was not a simple replacing the bulb. Something inside went broke causing the dealership to have to instal... Read more
Incident date: Apr 15, 2026
I was driving at night and my passenger headlights went out. About 2 years prior the same thing happened but it was the driver side headlight that went out. It was $1100 to get the driver side replaced and now here i am having to pay the same amount to replace the passenger side headlights. It was not a simple replacing the bulb. Something inside went broke causing the dealership to have to instal... Read more
Incident date: Feb 26, 2026
The interior of the vehicle is melting. It smells and the seats, sunglasses holder roof and other parts of the interior are seeding/melting. There is something wrong with this vehicle and Subaru will not help me. I have been there twice and contacted their customer advocacy and they will not help me.
Incident date: Jun 2, 2026
was driving on 4 lane hwy and it was raining and my wipers stopped working mid-way on windshield, I had to find a safe place to pull off road and inspect the problem i tried turning car off and back on and wipers would still not work. I drove another 3 miles or so to the Toyota dealership luckily with no accident which made me feel very unsafe without my wipers. They told me i would have to leave ... Read more
Incident date: May 22, 2026
I go to turn on the car on a Friday night and it won’t turn on. I got multiple failures and it said fatal errors take to dealer immediately. I brought the car to the dealer and they said the control panel needs to be replaced and they’re estimating at least a month. I’m one of four cars on a lot that need work for the same exact issue.
Incident date: May 22, 2026
I go to turn on the car on a Friday night and it won’t turn on. I got multiple failures and it said fatal errors take to dealer immediately. I brought the car to the dealer and they said the control panel needs to be replaced and they’re estimating at least a month. I’m one of four cars on a lot that need work for the same exact issue.
Incident date: May 22, 2026
I go to turn on the car on a Friday night and it won’t turn on. I got multiple failures and it said fatal errors take to dealer immediately. I brought the car to the dealer and they said the control panel needs to be replaced and they’re estimating at least a month. I’m one of four cars on a lot that need work for the same exact issue.
Incident date: May 31, 2026
The electric sliding door cable broke due to unknown reason and the door partially opened and will not open even manually now.
Incident date: Jun 1, 2026
Many controls are integrated within the main infotainment screen on the 2024 Outback. Every month or so, a SiriusXM advertisement will randomly pop-up on the screen, taking up the entire screen, rendering all screen controls/buttons useless. This is a safety concern, as not only screen controls are blocked when this ad appears, but air and comfort controls are blocked until the ad pop-up is closed... Read more
Incident date: Sep 1, 2025
2024 Ford F-150 The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Jun 2, 2026
The paint is failing on this vehicle. The color is 8S6 Nautical Blue Metallic. The paint is peeling on the roof, hood, and two doors. The failure has been confirmed by a body shop.
Incident date: May 29, 2026
Component: ELECTRICAL SYSTEM:12V/LOW VOLTAGE BATTERY, PROPULSION system:Integrated Charging Control Unit (ICCU) Description: This vehicle previously had the mandated safety recall software update (Campaign SC327) applied by an authorized Kia dealership in December 2024 to protect the Integrated Charging Control Unit (ICCU). The corporate recall remedy failed. In January 2026, the vehicle suffered... Read more
Incident date: Jun 1, 2026
I pulled my car out of the garage and proceeded to drive up the street. I suddenly heard a weird sound and an emergency warning appeared on my dashboard stating to check vehicle electrical system. I immediately stopped the car and returned it to the garage. Upon turning the car on a second time to check the message a second message appeared saying “stop vehicle and check power supply”. I calle... Read more
Incident date: May 21, 2026
The contact stated that while driving in the rain, when passing another vehicle, the vehicle began shuddering and experienced a loss of power. The check engine light illuminated and multiple other warning indicators. The vehicle pulled over to the vehicle was stopped and eventually restarted. The vehicle was taken to a dealer were it was diagnosed with an air intake failure. Shortly after, the ... Read more
Incident date: May 21, 2026
The contact stated that while driving in the rain, when passing another vehicle, the vehicle began shuddering and experienced a loss of power. The check engine light illuminated and multiple other warning indicators. The vehicle pulled over to the vehicle was stopped and eventually restarted. The vehicle was taken to a dealer were it was diagnosed with an air intake failure. Shortly after, the ... Read more
Incident date: Apr 26, 2026
I own a 2020 Lincoln Aviator. After starting the vehicle, I exited without intentionally placing the vehicle in gear. The vehicle began rolling backward unexpectedly after I exited. I was struck and injured by the vehicle, resulting in a laceration to my shin requiring eight stitches. At no point did I intentionally place the vehicle in a position that would allow it to move. The vehicle did not a... Read more
Incident date: Apr 26, 2026
I own a 2020 Lincoln Aviator. After starting the vehicle, I exited without intentionally placing the vehicle in gear. The vehicle began rolling backward unexpectedly after I exited. I was struck and injured by the vehicle, resulting in a laceration to my shin requiring eight stitches. At no point did I intentionally place the vehicle in a position that would allow it to move. The vehicle did not a... Read more
Incident date: Jun 2, 2026
There is a promotional pop up which shows from Sirius XM, it appears several minutes into driving, while moving. This pop up advertises a deal on the subscription and is not only distracting, but it disables any other functions on the head unit including navigation assistance, drive modes and climate controls. The only way to exit from the promotional window is to clock an X which is nearly out of... Read more
Incident date: May 31, 2026
Incident Report – 2026 Tesla Model Y Date of Incident:XXX Time of Incident: 12:30 am Location: [XXX] I was operating my 2026 Tesla Model Y and was driving manually. Full Self-Driving (FSD), Autosteer, and other self-driving functions were not engaged at the time of the incident. While traveling on Highway 16 at approximately 60 mph, the vehicle approached the right-side white lane line. At t... Read more
Crash
Incident date: May 31, 2026
Incident Report – 2026 Tesla Model Y Date of Incident:XXX Time of Incident: 12:30 am Location: [XXX] I was operating my 2026 Tesla Model Y and was driving manually. Full Self-Driving (FSD), Autosteer, and other self-driving functions were not engaged at the time of the incident. While traveling on Highway 16 at approximately 60 mph, the vehicle approached the right-side white lane line. At t... Read more
Crash
Incident date: May 31, 2026
Incident Report – 2026 Tesla Model Y Date of Incident:XXX Time of Incident: 12:30 am Location: [XXX] I was operating my 2026 Tesla Model Y and was driving manually. Full Self-Driving (FSD), Autosteer, and other self-driving functions were not engaged at the time of the incident. While traveling on Highway 16 at approximately 60 mph, the vehicle approached the right-side white lane line. At t... Read more
Crash
Incident date: May 17, 2026
On three separate occasions — May 17, May 20, and May 29, 2026 — the vehicle's Automatic Emergency Braking (AEB) / Collision Mitigation Braking System activated without cause while traveling at highway speed (one of these occasions was on an interstate). On each occasion, no vehicles, pedestrians, or obstructions were present ahead of or around the vehicle. The road was clear. The activation p... Read more
Incident date: May 17, 2026
On three separate occasions — May 17, May 20, and May 29, 2026 — the vehicle's Automatic Emergency Braking (AEB) / Collision Mitigation Braking System activated without cause while traveling at highway speed (one of these occasions was on an interstate). On each occasion, no vehicles, pedestrians, or obstructions were present ahead of or around the vehicle. The road was clear. The activation p... Read more
Incident date: Apr 10, 2026
The contact owns a 2023 KIA Carnival. The contact received notification of NHTSA Campaign Number: 26V320000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had ... Read more
Incident date: Mar 3, 2026
During normal driving conditions the vehicle had set code P18A1 in the ECM. Code set due to an internal short in one of the solenoids in the valve body assembly. This caused the vehicle to display "Limp Mode" and lose reverse gear and propulsion over 45 mph. The vehicle was parked and towed to the dealership for evaluation. Upon inspection by a certified dealer technician, it was found that a sol... Read more
Incident date: May 26, 2026
Was issued a recall from kia for an oil piston ring that wasn't heat treated properly, kia told me the problem was fixed and the recall shouldn't affect me, my car was in an out of the shop for months after that, they replaced my timing belt and transmission under warranty, said i sould be fine between oil changes my car started knocking, i checked the oil and it was completely dry, no warning li... Read more
CHEVROLET
SILVERADO 1500
(2005) — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Jun 2, 2026
Incident date: Jun 2, 2026
The contact owns a 2005 Chevrolet Silverado. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was supposedly 168,000. The vehicle was taken to an independent mechanic to be inspected, where it was diagnosed that the engine needed to be replaced and that the transmission needed to be repaired; the contact did researc... Read more
Incident date: Jun 2, 2026
I receive many distracting ad messages from Subaru on my screen advertising Siriusxm while driving! I tried to get help from Subaru and the refuse to stop the ads. The messages are a dangerous, distracting safety issue. I almost had an accident.
Incident date: Jun 2, 2026
While driving the LCD screens would go blank intermittently. Sometimes staying off for 30 secs or more. I could still hear sound and could control volume. This has happened on two different occasions while traveling to work. I have a 35 minute commute on interstate highways.