Consumer Safety Complaints

Incident date: Feb 1, 2026

The contact owns a 2013 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the lower control arm needed to be replaced. The vehicle was repaired; however, the contact had not received documentation of the repair. Th... Read more

Incident date: Feb 1, 2026

The contact owns a 2013 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the lower control arm needed to be replaced. The vehicle was repaired; however, the contact had not received documentation of the repair. Th... Read more

Incident date: Mar 5, 2026

The sunroof shattered without any thing hitting the glass

Incident date: Jul 1, 2025

Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and can’t see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off ... Read more

Incident date: Jul 1, 2025

Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and can’t see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off ... Read more

Incident date: Jul 1, 2025

Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and can’t see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off ... Read more

Incident date: Feb 16, 2026

The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and... Read more

Incident date: Aug 8, 2025

When making a right turn from a complete stop, the vehicle intermittently exhibits noticeable hesitation and reduced acceleration compared to normal straight-line launches. This has occurred approximately 5–6 times. The delay in power delivery creates an unsafe condition when merging from on-ramps into higher-speed traffic, as the vehicle does not accelerate as expected. This mismatch between e... Read more

Incident date: Aug 8, 2025

When making a right turn from a complete stop, the vehicle intermittently exhibits noticeable hesitation and reduced acceleration compared to normal straight-line launches. This has occurred approximately 5–6 times. The delay in power delivery creates an unsafe condition when merging from on-ramps into higher-speed traffic, as the vehicle does not accelerate as expected. This mismatch between e... Read more

Incident date: Mar 4, 2026

The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and r... Read more

Incident date: Mar 4, 2026

The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and r... Read more

Incident date: Mar 5, 2026

The contact owns a 2022 Subaru Forester. The contact stated that while driving at 40 MPH, the brakes inadvertently activated. The contact was unaware whether any warning lights were illuminated. The contact stated that there was an abnormal sound coming from the brakes, and the brakes locked up during the failure. The contact regained control of the vehicle and continued driving after the failure.... Read more

Incident date: Feb 11, 2026

When shifting from reverse to drive there was a loud pop towards the back up the car. A check electrical system warning popped up, and then eventually a Check Power Supply stop now warning came up. The vehicle would not go above 26MPH and had to be stopped in a parking lot to be towed to the dealership. The ICCU went out and needed to be replaced, was at the dealership for 2 weeks for replacemen... Read more

Incident date: Feb 11, 2026

When shifting from reverse to drive there was a loud pop towards the back up the car. A check electrical system warning popped up, and then eventually a Check Power Supply stop now warning came up. The vehicle would not go above 26MPH and had to be stopped in a parking lot to be towed to the dealership. The ICCU went out and needed to be replaced, was at the dealership for 2 weeks for replacemen... Read more

Incident date: Mar 4, 2026

Radiator Hose began to leak coolant. Faulty radiator hose. This could have caused engine failure and potentially caused an accident or may have put others at risk for hazards. No warning other strange sound. Inspected by authorized dealers service center.

Incident date: Mar 2, 2026

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start init... Read more

Crash

Incident date: Mar 2, 2026

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start init... Read more

Crash

Incident date: Mar 2, 2026

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start init... Read more

Crash

Incident date: Feb 2, 2026

Noticed a humming noise and took my vehicle in to Toyota lacrosse. They told me the transmission needs to be replaced at a cost of 10,000 dollars . No warning lights . No current safety issues .

Incident date: Mar 16, 2024

The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, wher... Read more

Incident date: Mar 3, 2026

My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain — a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picki... Read more

Incident date: Mar 3, 2026

My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain — a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picki... Read more

Incident date: Mar 3, 2026

My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain — a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picki... Read more

Incident date: Mar 5, 2026

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The vehicle was taken to the dealer, and the contact was informed that the part was not available and needed to be ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Feb 7, 2026

The contact owns a 2022 Hyundai Sonata. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle failed to accelerate as intended. The vehicle was taken to the local dealer, who determined that the failure was associated with NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the vehicle was not repaired. The manufacturer was contacted and opened ... Read more

Incident date: Dec 1, 2023

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Dec 1, 2023

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Dec 1, 2023

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Feb 27, 2026

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH on four occasions, the rear wheels locked up. The contact slowed down and steered to the side of the road, and inspected the vehicle, but found no fault with it. The vehicle was taken to a dealer but was not yet repaired. The manufacturer was notified of the failure. The failure mileage was... Read more

Incident date: Feb 13, 2026

while driving down the highway at 50-70 mph, when attempting to pass I give it more gas and I hear a clunk with the loss off power!, I have to allow to slow down then slowly increase speed! I have my second factory installed transmission @ 40,000 miles!

Incident date: Jan 8, 2026

The contact owns a 2020 Acura RDX. The contact stated that after entering the vehicle and pressing the engine start button, there was an abnormal sound coming from the vehicle. Immediately following the sound, the rear window shattered without impact. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,055.

Incident date: Jan 23, 2026

See attached document for complaint. I received the safety recall on my 2015 Ford Taurus in October 2025 and as of yet have not received any information related to parts availability. I am writing this letter because I do not wish to be forgotten and wish this recall issue to be resolved. It has been three months, soon to be four. The rearview camera issue started in 2024 with my vehicle. The ca... Read more

Incident date: Apr 20, 2025

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had e... Read more

Incident date: Feb 17, 2026

Hi, was driving Vehicle GMC 1500 Denali, vehicle Lost power, all Lites lite up on Dashboard, Vehicle Just lost power and i swerved off Road and sideswiped a Plant Holder on side of Road, damaging side passenger Rear door. I bought the truck to GMC Rvc and they said vehicle Blew Cam shaft and Lifters. I explained to them I'm very concerned for others safety in these Vehicles with the 6.2 Engine. So... Read more

Crash

Incident date: Feb 17, 2026

Hi, was driving Vehicle GMC 1500 Denali, vehicle Lost power, all Lites lite up on Dashboard, Vehicle Just lost power and i swerved off Road and sideswiped a Plant Holder on side of Road, damaging side passenger Rear door. I bought the truck to GMC Rvc and they said vehicle Blew Cam shaft and Lifters. I explained to them I'm very concerned for others safety in these Vehicles with the 6.2 Engine. So... Read more

Crash

Incident date: Feb 17, 2026

Hi, was driving Vehicle GMC 1500 Denali, vehicle Lost power, all Lites lite up on Dashboard, Vehicle Just lost power and i swerved off Road and sideswiped a Plant Holder on side of Road, damaging side passenger Rear door. I bought the truck to GMC Rvc and they said vehicle Blew Cam shaft and Lifters. I explained to them I'm very concerned for others safety in these Vehicles with the 6.2 Engine. So... Read more

Crash

Incident date: Feb 28, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Wheel Rim split in half 2. How was your safety or the safety of others put at risk? Potential for car flipping if I were on highway or driving fast. Entire tire rim collapsed and could have easily injured passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent servi... Read more

Incident date: Jan 10, 2026

See attached document for complaint. 100,000 Toyota Tundras have been recalled for Engine defects that require engine replacements. Toyota recall letter directed me to contact my dealer for engine replacement information. I have been to Toyota of Cedar Park, Texas three times just to find out if there is a schedule that will let me know when my truck will be serviced for engine replacement. The a... Read more

Incident date: Feb 21, 2026

The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed... Read more

1 injured

Incident date: Oct 5, 2025

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon refueling the vehicle at the gas station, the vehicle failed to start immediately on several occasions. The vehicle was able to restart after several attempts. Additionally, ... Read more

Incident date: Jan 13, 2026

See attached document for complaint. I am the owner of a 2019 Nissan Leaf that has a recall on the Level 3 charging system. I have received many letters telling me it will be soon for them to fix the issue and they still haven't done a thing to resolve this. I am [XXX] and live on $1200 a month social security and can’t afford to trade in with a payment every month to upgrade. I live in the cou... Read more

Incident date: Mar 2, 2026

The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving 30-40 MPH, the vehicle lost motive power, and RPM became raised. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and was diagnosed with lower and upper fuel pump failure. The contact was informed that the lower and upper fuel pumps needed to be replaced. The independent mechanic... Read more

Incident date: Feb 15, 2026

The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side B-pillar trim detached. The local dealer was not contacted. The contact retrieved a temporary part at a local junk yard and a... Read more

Incident date: Feb 25, 2026

My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days ... Read more

Incident date: Feb 27, 2026

Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered... Read more

Incident date: Feb 27, 2026

Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered... Read more

Incident date: Feb 26, 2026

I was driving on Interstate 20 in the third lane from the right of four total lanes when my truck suddenly lost all propulsion while attempting to pass another vehicle. The engine did not shut off, but it immediately dropped to very low RPM and the accelerator pedal no longer controlled the vehicle’s power. Multiple engine warning lights illuminated at the same time. I immediately activated my ... Read more

Incident date: Jan 31, 2026

See attached document for complaint.

Incident date: Feb 26, 2026

The contact owns a 2012 Toyota Prius C. The contact stated that while driving 20 MPH, the message "Check Hybrid Status - Stop vehicle in Safe Place Immediately" was displayed. There were several warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed with an internal power module transmitter and MG control computer inside the inverter assembly failures. The ve... Read more

Incident date: Jan 17, 2026

We were traveling across country from Michigan to Arizona. We were 50 miles outside Tucson, AZ on [XXX]. Traveling 80 mph in a 75 mph zone, in passing lane and felt like car exploded and all airbags deployed and we came to a quick stop. No major injuries to either of us. One vehicle incident, did not collide with anything or hit any debris. It was a clear day, road conditions good, no noises, ligh... Read more

Crash