Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 187 of 44,908 (2,245,377 complaints)
Incident date: Aug 16, 2026
Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.
Incident date: Aug 16, 2026
Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.
Incident date: Aug 16, 2026
Constant warnings about Forward Collision Warning. Also, backup Camera works intermittently and does not produce parking grid lines.
Incident date: Jun 8, 2026
The vehicle is equipped with multiple safety monitoring systems. One of these systems is the lane departure correction. Unlike a gentle reminder as on most other vehicles, this vehicle applies on brake to force the vehicle in the opposite direction. This correction is violent. A new driver to this vehicle can try to compensate for this abrupt movement of the vehicle, overcompensating to a dangerou... Read more
Incident date: Jun 8, 2026
The vehicle is equipped with multiple safety monitoring systems. One of these systems is the lane departure correction. Unlike a gentle reminder as on most other vehicles, this vehicle applies on brake to force the vehicle in the opposite direction. This correction is violent. A new driver to this vehicle can try to compensate for this abrupt movement of the vehicle, overcompensating to a dangerou... Read more
Incident date: Jun 8, 2026
The vehicle is equipped with multiple safety monitoring systems. One of these systems is the lane departure correction. Unlike a gentle reminder as on most other vehicles, this vehicle applies on brake to force the vehicle in the opposite direction. This correction is violent. A new driver to this vehicle can try to compensate for this abrupt movement of the vehicle, overcompensating to a dangerou... Read more
Incident date: Aug 16, 2026
Every time I press the unlock button on my remote or when any of the four doors is opened on the vehicle the tailgate automatically opens.
MERCEDES-BENZ
C 300
(2019) - POWER TRAIN
Aug 16, 2026
Incident date: Mar 6, 2026
Shifting gears when stopped and the car lunged forward while I was stopped at a red light. I almost hit the car in front of me at the red light. Very rough gear changes and changing out of the correct gear to the wrong one and then back into another one. Severe speed changes - jerking the car back or it lunges forward, while driving results in loss of reasonable control of the vehicle and inabili... Read more
Incident date: Jun 3, 2026
After driving the vehicle and stoppping for gas or to run a quick errand the van sometimes will not start, or gives difficulty starting. Slow to crank or turn over, sometimes has to be started multiple times before it will restart. It happens after the motor has been running. It never has issues first thing or the first time turning the car on for the day. The issues come once the motor has been r... Read more
Incident date: Aug 11, 2026
Took the car to a repair shop to get an alignment. Was told that the frame rear cross member was so rusty that it needed to be replaced, and that if it broke while driving I would lose control of the car. The component has not been removed from the car. No one else has looked at the car. Only prior warning/message/symptom was uneven rear tire wear first noticed about 6 months prior, but that may h... Read more
Incident date: Aug 16, 2026
I was driving my car and my “open” door light came on out of nowhere. When I stopped I got out and closed my door the light turned off. When I was driving again the light came on and when I tried to open my door, it got stuck. I had someone try to open it from the outside and it sounded like it unlatched but wouldn’t open. Now I have to hold the door when I’m driving because it sounds like... Read more
Incident date: Jan 1, 2026
I have a 2018 Chrysler Pacifica. At approximately 110,000–115,000 miles, I began experiencing an intermittent sticking sensation in the steering while driving. When traveling straight and then making a gradual steering correction or beginning a turn, the steering wheel sometimes feels like it sticks in the straight-ahead position. It requires noticeably more effort, or an extra push, to get the ... Read more
Incident date: Dec 31, 1969
My wife and I purchased a brand new Tundra LTD in May 2023. An important note to keep in mind is that my wife and I not only purchased the new Tundra but also a new travel trailer so we could enjoy our nation's national parks during our retirement years. I will relate that to my complaint shortly. It wasn't long after our purchase that we became aware of the issue of machining debris possibly c... Read more
Incident date: Dec 31, 1969
My wife and I purchased a brand new Tundra LTD in May 2023. An important note to keep in mind is that my wife and I not only purchased the new Tundra but also a new travel trailer so we could enjoy our nation's national parks during our retirement years. I will relate that to my complaint shortly. It wasn't long after our purchase that we became aware of the issue of machining debris possibly c... Read more
Incident date: Aug 7, 2026
The Multipurpose camera has internal failure and the unit is running at 130 degrees per diagnostic tests per mechanic. It's affecting the lane keep assist, automatic high beams, road departure, mitigation, adaptive, cruise control, collision mitigation system. These safety features are not working.
Incident date: Aug 7, 2026
The Multipurpose camera has internal failure and the unit is running at 130 degrees per diagnostic tests per mechanic. It's affecting the lane keep assist, automatic high beams, road departure, mitigation, adaptive, cruise control, collision mitigation system. These safety features are not working.
Incident date: Aug 7, 2026
The Multipurpose camera has internal failure and the unit is running at 130 degrees per diagnostic tests per mechanic. It's affecting the lane keep assist, automatic high beams, road departure, mitigation, adaptive, cruise control, collision mitigation system. These safety features are not working.
Incident date: Jul 8, 2026
Fuse box Power steering hose
Incident date: Aug 13, 2026
2026 Nissan Kicks SV intermittently fails to accelerate despite accelerator pedal application. Vehicle may remain at approximately 20 mph. Dealer has been unable to duplicate the failure despite extended testing. Owner considers the vehicle unsafe because sudden loss of acceleration could result in collision.
Incident date: Aug 13, 2026
2026 Nissan Kicks SV intermittently fails to accelerate despite accelerator pedal application. Vehicle may remain at approximately 20 mph. Dealer has been unable to duplicate the failure despite extended testing. Owner considers the vehicle unsafe because sudden loss of acceleration could result in collision.
Incident date: Aug 13, 2026
2026 Nissan Kicks SV intermittently fails to accelerate despite accelerator pedal application. Vehicle may remain at approximately 20 mph. Dealer has been unable to duplicate the failure despite extended testing. Owner considers the vehicle unsafe because sudden loss of acceleration could result in collision.
Incident date: Aug 16, 2026
In June 2025, I started a lease on a new Hyundai Ioniq 5 SEL. On August 16, 2026, I attempted to start the car, but it immediately beeped and flashed a warning about the 12V battery (I didn't manage to take a picture). It then showed signs of an electrical issue, like flickering interior and exterior lights. It was undrivable. A short time later, there was no power at all. I took out the old 12V ... Read more
Incident date: Aug 16, 2026
Driving at speeds above 50 mph the steering wheel sticks or catches when I’m trying to turn. If you check subreddits and other places online, this is a very well known issue that needs to be addressed. It could be very dangerous if you couldn’t correct it while in a curve. I’m surprised this isn’t a recall already being that it happens at high speeds and deal with the steering rack.
Incident date: May 27, 2025
GPS goes out..dealer has tried to fix numerous times
Incident date: Aug 7, 2026
Abs module goes out which shuts off abs, traction control, and cruise control, and you can’t get the part anywhere except for third party refurbished. In Pennsylvania I can’t get inspection when red warning brake light is on.
Incident date: Aug 16, 2026
My truck has experienced a major coolant leak, but it's not the radiator nor the water pump. After replacing both the radiator and water pump, the leak remains. Upon further investigation, the hose connecting to the coolant bypass housing has come completely disconnected from the housing and the male connector, which is part of the housing is completely gone. After further research, I've come acro... Read more
Incident date: Jul 11, 2026
Component: Engine / Electrical System / Power Train VIN [XXX] Description of Safety Defect: The vehicle experienced a sudden, catastrophic loss of engine power and completely shut off while traveling at highway speeds. This total engine failure disabled the vehicle on an active highway, forcing an emergency maneuver to reach the shoulder. This incident occurred less than four months after an autho... Read more
Incident date: Jul 11, 2026
Component: Engine / Electrical System / Power Train VIN [XXX] Description of Safety Defect: The vehicle experienced a sudden, catastrophic loss of engine power and completely shut off while traveling at highway speeds. This total engine failure disabled the vehicle on an active highway, forcing an emergency maneuver to reach the shoulder. This incident occurred less than four months after an autho... Read more
Incident date: Jul 11, 2026
Component: Engine / Electrical System / Power Train VIN [XXX] Description of Safety Defect: The vehicle experienced a sudden, catastrophic loss of engine power and completely shut off while traveling at highway speeds. This total engine failure disabled the vehicle on an active highway, forcing an emergency maneuver to reach the shoulder. This incident occurred less than four months after an autho... Read more
Incident date: Aug 7, 2026
All warning lights came on whilst driving. Scheduled a diagnostic at the dealership. Dealership confirmed the head gasket had blown due to the design flaw of the coolant pathway between cylinder #2 and #3. This is a common problem with this engine. Vehicle is out of warranty. Now faced with a big repair bill.
Incident date: Jul 30, 2026
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic ... Read more
Incident date: Jul 30, 2026
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic ... Read more
Incident date: Jul 30, 2026
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic ... Read more
Incident date: Aug 12, 2026
Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by several semi trucks because this was on a blind turn with very little shoulder and I basically had to ... Read more
Incident date: Aug 12, 2026
Twice in the past two years, the eTorque system had failed will driving on the highest. When the unit fails, you lose all power asks if you're battery is low, you can pose the ability to even steer. The first time, I was on the i87 going north, and barely made it off the road. I was nearly hit by several semi trucks because this was on a blind turn with very little shoulder and I basically had to ... Read more
Incident date: Aug 4, 2026
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something
Incident date: Aug 15, 2026
The factory-installed ParkView rear backup camera on my 2018 Dodge Journey is suffering from an intermittent, severe component failure. The video display randomly flips completely upside down while reversing. Frequently, the system fails entirely, leaving a completely blank or black screen on the center infotainment console.
Incident date: Jul 20, 2026
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a... Read more
Incident date: Jul 20, 2026
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a... Read more
Incident date: Jul 20, 2026
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a... Read more
FORD
BRONCO SPORT
(2021) - ENGINE
Aug 16, 2026
Incident date: Jul 17, 2026
The vehicle was slowing down after leaving a stop light and within a short distance completely shut down no lights no power nothing wouldnt start to put in neutral so we can get it from the middle of traffic on a 2 lane highway. After about 15 minutes of trying to see what the issues was it turned over and we put the car in gear and pushed ot to the side of the road
FORD
BRONCO SPORT
(2021) - ELECTRICAL SYSTEM
Aug 16, 2026
Incident date: Jul 17, 2026
The vehicle was slowing down after leaving a stop light and within a short distance completely shut down no lights no power nothing wouldnt start to put in neutral so we can get it from the middle of traffic on a 2 lane highway. After about 15 minutes of trying to see what the issues was it turned over and we put the car in gear and pushed ot to the side of the road
FORD
BRONCO SPORT
(2021) - POWER TRAIN
Aug 16, 2026
Incident date: Jul 17, 2026
The vehicle was slowing down after leaving a stop light and within a short distance completely shut down no lights no power nothing wouldnt start to put in neutral so we can get it from the middle of traffic on a 2 lane highway. After about 15 minutes of trying to see what the issues was it turned over and we put the car in gear and pushed ot to the side of the road
Incident date: Aug 6, 2026
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
Incident date: Aug 6, 2026
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
Incident date: Aug 6, 2026
Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!
Incident date: Aug 13, 2026
Vehicle: 2025 Hyundai Tucson SEL Mileage: Approximately 14,500 miles Tire: Original factory-installed 235/60R18 Incident Date: August 13, 2026 Time: Approximately 2:24 PM Location: US 751 near Garrett Road, North Carolina Injuries: None At approximately 2:24 PM on August 13, 2026, a 2025 Hyundai Tucson SEL with approximately 14,500 miles experienced a sudden front driver’s-side tire blowout whi... Read more
HYUNDAI
TUCSON HYBRID
(2025) - LANE DEPARTURE: ASSIST
Aug 16, 2026
Incident date: Aug 13, 2026
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the s... Read more
Crash
HYUNDAI
TUCSON HYBRID
(2025) - ELECTRICAL SYSTEM
Aug 16, 2026
Incident date: Aug 13, 2026
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the s... Read more
Crash