Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 138 of 44,908 (2,245,377 complaints)
Incident date: Jun 12, 2026
On 6/12/26, the engine had a sudden, catastrophic failure that caused a life-threatening hazard on a 2-lane highway in a remote mountain grade with no shoulder. Prior to this incident, the forward collision system had falsely gone off several times in dark or rainy conditions when there was no actual hazard or oncoming traffic on the road, which is very distracting and dangerous. Hyundai is no... Read more
Incident date: Aug 21, 2026
We experienced three consecutive tire blowouts on our 2021 Keystone Hideout 198RB. All blowouts were on the same side (passenger side). Since we purchased the trailer new we noticed unusual tire wear patterns on the passenger side resulting in a cone like wear. The outside of the tire wears faster than the other. We reported this to the dealer and the axle was replaced. However, despite the replac... Read more
Incident date: Aug 21, 2026
We experienced three consecutive tire blowouts on our 2021 Keystone Hideout 198RB. All blowouts were on the same side (passenger side). Since we purchased the trailer new we noticed unusual tire wear patterns on the passenger side resulting in a cone like wear. The outside of the tire wears faster than the other. We reported this to the dealer and the axle was replaced. However, despite the replac... Read more
Incident date: Aug 18, 2026
While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median. Police report on file: East Hanover Township PD, Case #2026-12503.
Crash
1 injured
Incident date: Aug 18, 2026
While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median. Police report on file: East Hanover Township PD, Case #2026-12503.
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2015) - ENGINE
Aug 23, 2026
Incident date: Jun 1, 2026
Lifter for cylinder 7, part of the Active Fuel Management system, failed to open causing the truck to lose full power while I was on the highway without any warning prior to the incident. It could have caused an accident if It had happened during a busier time on the highway as I could not go the "flow of traffic's speed." It has been torn down and looked over to confirm the problem and full exten... Read more
Incident date: Jul 29, 2025
Issue 1: Faulty Collision Mitigation Braking System & Subsequent Crash Incident Details: In July of 2025, my vehicle’s automatic braking warning lights randomly activated and triggered an unprompted, emergency stop on [XXX]—despite having no vehicles ahead of me. This sudden malfunction directly caused a rear-end collision on the interstate. Documentation: A formal crash report was filed wi... Read more
Crash
Incident date: Jul 29, 2025
Issue 1: Faulty Collision Mitigation Braking System & Subsequent Crash Incident Details: In July of 2025, my vehicle’s automatic braking warning lights randomly activated and triggered an unprompted, emergency stop on [XXX]—despite having no vehicles ahead of me. This sudden malfunction directly caused a rear-end collision on the interstate. Documentation: A formal crash report was filed wi... Read more
Crash
Incident date: Jul 1, 2026
TAKATA RECALL PARTS DELAY - MANUFACTURER REPAIR FAILURE.I am filing this complaint because Chrysler/FCA and its authorized dealer network have failed to provide the necessary remedy parts for an active, critical safety recall within a reasonable timeframe.My 2004 Ram 1500 is subject to the urgent Takata airbag recall. I contacted the manufacturer's official recall helpline and multiple local autho... Read more
Incident date: May 21, 2026
Engine failed. Had to be towed to the dealer to get a new motor. It was part of the 6.2l L87 recall
Incident date: Jul 29, 2026
We just purchased our Yukon from a dealership in February (2/7/26) and it was diagnosed with premature failure of at least one AFM valve lifter as it is causing engine misfires, shaking and stalling on 7/30/26. We just hit 67,000 miles on the odometer so we are just beyond the warranty coverage. The lifters were replaced previously by the previous owners on 12/16/24.
Incident date: Aug 14, 2026
I have a failed vacuum pump which caused my braking ability to be 100% reliant on my own strength to be able to “safely” stop the car. This is an ongoing and common problem with GM yet they have not recalled or given any solution. This is unsafe and should be illegal. I have now an underwater car loan and still a non-drivable car because not only do i have to repair the vacuum pump but also th... Read more
Incident date: Aug 21, 2026
The transmission doesnt know what gear it it in. Code p0705
Incident date: Aug 23, 2026
My 2016 Honda Pilot Elite has developed a loud, heavy metallic knocking sound coming from the engine block that increases in speed with engine RPMs. Despite strict regular maintenance and oil changes, the engine noise is getting progressively worse, creating an immediate risk of catastrophic engine failure, stalling, or seizing while driving on the highway. While this vehicle matches the exact fai... Read more
Incident date: Aug 7, 2026
Vacuum pump, brake asst light. And more unknown because it is still under repair.
Incident date: Aug 10, 2026
After transmission had programming update it never shifted properly. Took it to the dealer for diagnostic and they said nothing wrong. Transmission failed at only 82000 miles.
Incident date: Aug 1, 2026
While we were visiting Canada, our GMC Yukon had fewer than 5,000 miles when its engine seized on the highway. The vehicle was taken to a GMC dealership in Canada. The dealer advised that the engine needed to be replaced, and it has now been replaced. We need to back to Canada to pick up the vehicle.
Incident date: Aug 11, 2026
On August 5, 2026, an authorized Nissan dealer performed safety recall PMA66 / NHTSA 26V-331 on my 2025 Nissan Kicks SR. The vehicle’s combination meter/instrument cluster had been functioning normally before the recall. During the recall software update, the programming failed and the original combination meter became unrecoverable. After consultation with Nissan Techline, Nissan authorized rep... Read more
Incident date: Aug 11, 2026
On August 5, 2026, an authorized Nissan dealer performed safety recall PMA66 / NHTSA 26V-331 on my 2025 Nissan Kicks SR. The vehicle’s combination meter/instrument cluster had been functioning normally before the recall. During the recall software update, the programming failed and the original combination meter became unrecoverable. After consultation with Nissan Techline, Nissan authorized rep... Read more
Incident date: Aug 11, 2026
On August 5, 2026, an authorized Nissan dealer performed safety recall PMA66 / NHTSA 26V-331 on my 2025 Nissan Kicks SR. The vehicle’s combination meter/instrument cluster had been functioning normally before the recall. During the recall software update, the programming failed and the original combination meter became unrecoverable. After consultation with Nissan Techline, Nissan authorized rep... Read more
Incident date: Aug 21, 2026
The exact failed component has not yet been identified. The malfunction appeared to involve the vehicle’s electrical, communication/network, ignition or starting system. The vehicle and its components remain available for inspection upon request. On Friday, August 21, 2026, while driving my 2019 RAM 1500 Classic Tradesman with approximately 108,320 miles, the vehicle’s electronics suddenly be... Read more
CADILLAC
ESCALADE ESV
(2023) - ENGINE
Aug 23, 2026
Incident date: Aug 11, 2026
The truck drives rough feels like I hit something while driving and slows down while driving high speed. Every time I take to the dealership they don’t see anything wrong with it. I’m not the only one with this issue a lot of people with this same 2023 Escalade esv have the the same problem. I want the problem fixed it’s not fair that I have to deal with this. I paid a lot of money for my ... Read more
Incident date: Jul 24, 2026
The instrument cluster malfunctioned suddenly leaving the control panel completely black (no odometer, speedometer, speed range, turn signal indicators, etc.). The driver was therefore unable to know what speed they were driving, how much fuel remained, and lacked any sort of signal that turn signals/blinkers were on or off. It was unsafe to drive and impossible to accurately comply with legal spe... Read more
Incident date: Jun 11, 2026
Was driving and without warning the engine locked up. Went into a coast to a stop and motor locked up.
TOYOTA
COROLLA CROSS
(2026) - SERVICE BRAKES
Aug 23, 2026
Incident date: Aug 23, 2026
UNKNOWN ALL THE LIGHTS AND BEEPS BECOME ON WHILE DRIVING THE CAR
Incident date: Aug 19, 2026
Battery overheats and emits visible smoke from positive terminal and strong sulfur (rotten egg) odor. Notices the problem a few days ago. Called AAA for assistance on Sunday August 23 and technician stated that a lot of Hondas have had this issue including his own and it is due to a recall. A search online shows a recall issued for approximately 98 2023 Honda crv hybrids for Electrical system: ... Read more
Incident date: Sep 1, 2025
Taillight is retaining water and causing my taillights to go out. This is a very well known issue as the dealer was aware of this issue with a lot of Durangos. The dealer offered no repair as there’s not be a recall and the warranty on my Durango is up. My rear hatch/lift gate is also off and rubbing near the bottom causing the paint to be worn and now beginning to rust. There’s are definitely... Read more
Incident date: Sep 1, 2025
Taillight is retaining water and causing my taillights to go out. This is a very well known issue as the dealer was aware of this issue with a lot of Durangos. The dealer offered no repair as there’s not be a recall and the warranty on my Durango is up. My rear hatch/lift gate is also off and rubbing near the bottom causing the paint to be worn and now beginning to rust. There’s are definitely... Read more
Incident date: Aug 7, 2026
I received a recall notice on my 2025 Nissan Kicks. I took my vehicle to the dealer where I purchased it to get the recall repaired on 8/7/2026. The repair was quoted to be completed within 2 hours. After 5 hours the repairs were not completed and my vehicle is inoperable. I was provided a loaner car to use while my vehicle is there. I have kept in contact with the manufacturer (called on 8/1... Read more
Incident date: May 31, 2026
I am 99% sure my vehicle is compromised via a cybersecurity incident. My emergency brake will sometimes slam for no reason, no multi media system updates have occurred for over two years, and the vehicle will randomly beep on its own, unlocking the doors. Another major issue is a recent electric harness failure that the mechanics have no idea how it happened. It cost me over 8,000. Warning ligh... Read more
Crash
Incident date: May 31, 2026
I am 99% sure my vehicle is compromised via a cybersecurity incident. My emergency brake will sometimes slam for no reason, no multi media system updates have occurred for over two years, and the vehicle will randomly beep on its own, unlocking the doors. Another major issue is a recent electric harness failure that the mechanics have no idea how it happened. It cost me over 8,000. Warning ligh... Read more
Crash
Incident date: May 31, 2026
I am 99% sure my vehicle is compromised via a cybersecurity incident. My emergency brake will sometimes slam for no reason, no multi media system updates have occurred for over two years, and the vehicle will randomly beep on its own, unlocking the doors. Another major issue is a recent electric harness failure that the mechanics have no idea how it happened. It cost me over 8,000. Warning ligh... Read more
Crash
Incident date: Aug 19, 2026
ABS control module has failed and the vehicle cannot shift into gear and will not move. Dealership verified failure and the part is on 2 to 3 year back order. Part also apparently cannot be repaired by a 3rd party due to the chips no longer being manufactured. Only way to repair and make the vehicle "operable" is to purchase a "used" module from another donor vehicle which is also suspect and pote... Read more
Incident date: Aug 19, 2026
ABS control module has failed and the vehicle cannot shift into gear and will not move. Dealership verified failure and the part is on 2 to 3 year back order. Part also apparently cannot be repaired by a 3rd party due to the chips no longer being manufactured. Only way to repair and make the vehicle "operable" is to purchase a "used" module from another donor vehicle which is also suspect and pote... Read more
Incident date: Aug 19, 2026
ABS control module has failed and the vehicle cannot shift into gear and will not move. Dealership verified failure and the part is on 2 to 3 year back order. Part also apparently cannot be repaired by a 3rd party due to the chips no longer being manufactured. Only way to repair and make the vehicle "operable" is to purchase a "used" module from another donor vehicle which is also suspect and pote... Read more
Incident date: Nov 30, 2025
My 2016 Ford Escape is subject to safety recall 25SA9 / NHTSA 25V695 involving the rearview camera. Ford's recall states that the rearview camera may display a blank or distorted image in reverse, or may display a message that camera is unavailable. The rearview camera is now completely nonfunctional. It previously worked intermittently but progressively worsened and is gone now. When I place the ... Read more
Incident date: Nov 30, 2025
My 2016 Ford Escape is subject to safety recall 25SA9 / NHTSA 25V695 involving the rearview camera. Ford's recall states that the rearview camera may display a blank or distorted image in reverse, or may display a message that camera is unavailable. The rearview camera is now completely nonfunctional. It previously worked intermittently but progressively worsened and is gone now. When I place the ... Read more
Incident date: Jul 5, 2026
This vehicle experienced an engine overheating failure while driving, five days after a cooling-system repair (radiator hoses, valve cover gaskets, spark plugs) had been completed at the dealership. The dashboard displayed an explicit "Engine has overheated" warning, and the vehicle could not continue to be driven. The vehicle was returned to the dealership. Per their own written statement, there... Read more
Incident date: Jul 5, 2026
This vehicle experienced an engine overheating failure while driving, five days after a cooling-system repair (radiator hoses, valve cover gaskets, spark plugs) had been completed at the dealership. The dashboard displayed an explicit "Engine has overheated" warning, and the vehicle could not continue to be driven. The vehicle was returned to the dealership. Per their own written statement, there... Read more
Incident date: Jul 5, 2026
This vehicle experienced an engine overheating failure while driving, five days after a cooling-system repair (radiator hoses, valve cover gaskets, spark plugs) had been completed at the dealership. The dashboard displayed an explicit "Engine has overheated" warning, and the vehicle could not continue to be driven. The vehicle was returned to the dealership. Per their own written statement, there... Read more
GMC
SIERRA 1500
(2025) - SERVICE BRAKES
Aug 23, 2026
Incident date: Aug 21, 2026
On [XXX], while driving my 2025 GMC Sierra 1500, VIN [XXX], near [XXX], California, the vehicle suddenly experienced a severe brake failure while traveling on a public roadway. When I attempted to apply the brake pedal, the vehicle failed to brake normally and I was unable to safely stop the truck using normal braking. I was forced to reduce speed and allow the vehicle to coast until I was able t... Read more
Incident date: Aug 15, 2026
My 2017 Ford F-150 equipped with the 10R80 10-speed automatic transmission experiences repeated harsh and unpredictable shifting. The transmission will hesitate or delay during shifts and then engage very hard, sometimes producing a severe bang or jolt through the truck. It also experiences abnormal gear hunting and inconsistent shifting behavior. These symptoms can occur during normal driving an... Read more
Incident date: Aug 20, 2026
The parking brake sticks. This is an issue because the vehicle automatically applies the parking brake briefly when switching from neutral to first gear or reverse to prevent rollback. When this happens, the parking brake sticks, and the rear wheels lock. I believe the brake cables have been infiltrated with water resulting in rust/corrosion.
Incident date: Aug 10, 2026
I own a 2023 Jeep Wrangler 4-Door Sahara 4xe (VIN [XXX], plug-in hybrid). Since new, this vehicle has had repeated electrical and high-voltage (HV) hybrid battery system failures. About eight months after purchase, at approximately 6,590 miles, the vehicle lost power and would not restart in a parking lot ("Service Charging System" warning) and had to be towed to the dealer (Repair Order #[XXX], ... Read more
Incident date: Aug 10, 2026
I own a 2023 Jeep Wrangler 4-Door Sahara 4xe (VIN [XXX], plug-in hybrid). Since new, this vehicle has had repeated electrical and high-voltage (HV) hybrid battery system failures. About eight months after purchase, at approximately 6,590 miles, the vehicle lost power and would not restart in a parking lot ("Service Charging System" warning) and had to be towed to the dealer (Repair Order #[XXX], ... Read more
Incident date: Aug 23, 2026
Brake Lights Stay, On ESC OFF Light Illuminated, Cruise Control Won't Engage, Unable to Shift Out of Park. Fuse had to be pulled because the battery was going dead due to lights not turning off. Its doing the same thing that is outlined in this recall (NHTSA Campaign ID: 13V113000)
Incident date: Aug 22, 2026
Phantom braking while using the TACC on the tesla
Incident date: Aug 22, 2026
Phantom braking while using the TACC on the tesla
Incident date: Aug 22, 2026
Phantom braking while using the TACC on the tesla
Incident date: Jun 6, 2025
When starting from a stop, putting foot on the gas pedal the car won’t move. Hesitates for a longtime. It has happened numerous times since purchased new. The manufacturer stated that engineering is looking into it, with no definitive answers. No warning lights. It just won’t go, at times which is a safety concerning especially when crossing with oncoming traffic. Unresponsive.