Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 128 of 44,303 (2,215,138 complaints)
Incident date: May 19, 2026
The contact owns a 2026 Ram 2500. The contact stated he is experiencing issues with electrical on his trailer when connecting to the vehicle, stated his blinkers or lights are not operating. The contact stated, he had took his vehicle in for NHTSA Campaign Number: (26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), The repair was done. The repair was completed by the dealer. However, the contact st... Read more
Incident date: May 21, 2026
I have tried to have my recall (Manufacturer Recall Number860 NHTSA Recall Number00V-105) addressed but have been sent back and forth between the dealer, the manufacturer, and NHTSA. I otherwise cannot register my vehicle here in California.
CHEVROLET
SILVERADO 1500
(2022) — POWER TRAIN
May 21, 2026
Incident date: May 20, 2026
MY ENGINE IS MAKING NOISE, CHEVY ONLY CHANGED THE OIL, AND NOW I HAVE TO PAY $200 TO GET A OIL CHANGE cHEVY TOLD ME BECAUSE NOW IT NEEDS SPECIAL OIL IN A 6.2 MOTOR!!
TOYOTA
RAV4 HYBRID
(2026) — UNKNOWN OR OTHER
May 21, 2026
Incident date: May 11, 2026
While driving on the freeway, I heard a loud explosive sound and pulled over to inspect my car. I found the panoramic sunroof glass shattered, but there were no signs of impact or objects hitting the vehicle. Mike Calvert Toyota inspected the car and denied warranty coverage, claiming impact damage despite no evidence. They advised us to contact insurance, but we believe this is spontaneous shatte... Read more
Incident date: May 21, 2026
purchased a vehicle that has experienced ongoing mechanical and safety-related defects, including excessive oil consumption, seat belt malfunctions, and unresolved injector recall issues. Despite multiple repair attempts by the dealership, the problems continue to persist and have not been permanently corrected. These defects substantially affect the vehicle’s safety, reliability, value, and eve... Read more
Incident date: May 21, 2026
purchased a vehicle that has experienced ongoing mechanical and safety-related defects, including excessive oil consumption, seat belt malfunctions, and unresolved injector recall issues. Despite multiple repair attempts by the dealership, the problems continue to persist and have not been permanently corrected. These defects substantially affect the vehicle’s safety, reliability, value, and eve... Read more
Incident date: Apr 22, 2026
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted. The contact stated that the vehicle jerked forward. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a CDF drum failure. The contact was informed that the CDF drum needed to be replaced. The vehicle... Read more
Incident date: May 20, 2026
Driver was traveling at 75 mph when the hood suddenly released. Both latches failed and the hood flew up against the windshield with enough force to crease the hood and dent the roof. Inside the vehicle, the done light and the rear view mirror were knocked loose. Incident occurred at night with no other traffic on the road and Driver was able to pull over without further incident. If there had b... Read more
Incident date: May 20, 2026
Driver was traveling at 75 mph when the hood suddenly released. Both latches failed and the hood flew up against the windshield with enough force to crease the hood and dent the roof. Inside the vehicle, the done light and the rear view mirror were knocked loose. Incident occurred at night with no other traffic on the road and Driver was able to pull over without further incident. If there had b... Read more
Incident date: May 18, 2026
While operating the vehicle on the highway at speeds around 55 to 60 mph, without warning, the engine suffered a sudden, catastrophic internal mechanical engine failure that resulted in an immediate and complete loss of motive power, rendering the vehicle entirely undriveable. The vehicle was towed to an authorized Hyundai dealership for a formal tear-down and diagnosis. They Hyundai dealership ... Read more
Incident date: May 18, 2026
While operating the vehicle on the highway at speeds around 55 to 60 mph, without warning, the engine suffered a sudden, catastrophic internal mechanical engine failure that resulted in an immediate and complete loss of motive power, rendering the vehicle entirely undriveable. The vehicle was towed to an authorized Hyundai dealership for a formal tear-down and diagnosis. They Hyundai dealership ... Read more
Incident date: Dec 1, 2025
The screen (which controls all functions of the vehicle) starts to go haywire. It's almost like there is a phantom touching the screen and pressing buttons. The screen will start zooming in and out - changing your navigation destination. The air controls will turn on full blast and then you are unable to shut them off because the screen will not respond. It becomes a giant distraction to the d... Read more
Incident date: May 21, 2024
Car was failing in 2024 due to fuel recall. It was fixed by Webbs auto shop. Now 2026 recall shows with DMV and Honda is failing at providing a proof of correction after Inspecting the car and approving all the changes made to it. I am unable to get my car tags due to Honda failing to comply with what DMV is needing to complete this request for my tags.
Incident date: May 21, 2024
Car was failing in 2024 due to fuel recall. It was fixed by Webbs auto shop. Now 2026 recall shows with DMV and Honda is failing at providing a proof of correction after Inspecting the car and approving all the changes made to it. I am unable to get my car tags due to Honda failing to comply with what DMV is needing to complete this request for my tags.
JEEP
COMPASS
(2014) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
May 21, 2026
Incident date: Nov 15, 2025
The contact owns a 2014 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. Several Unknown warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to a towing issue. In addition, the contact stated that the vehicle was taken to a local independent mechanic, where it was repai... Read more
Incident date: May 19, 2026
While making a normal right turn at low speed in a residential neighborhood, I heard knocking sounds from inside the vehicle and immediately lost steering control. I had to physically force the wheel back into position to regain control of the car. After the initial incident, every right turn and brake application produced a loud rubber grinding sound accompanied by significant loss of steering c... Read more
Incident date: May 19, 2026
While making a normal right turn at low speed in a residential neighborhood, I heard knocking sounds from inside the vehicle and immediately lost steering control. I had to physically force the wheel back into position to regain control of the car. After the initial incident, every right turn and brake application produced a loud rubber grinding sound accompanied by significant loss of steering c... Read more
Incident date: May 5, 2025
THIS FORD 2021 ESCAPE HAS A SERIOUS TRANSMISSION SHUDDER. IT RELIABLY WILL DO IT AT APPROX 13-15 MPH. APPROX 27-30 MPH. ABOUT 33-35 MPH. THE RATTLE, SHUDDERING ACTS AS IF THE TRANSMISSION IS GOING TO DO SOMETHING DANGEROUS. WITHOUT ANY HESITATION, THE TRANSMISSION WILL SHAKE, SHUDDER, VIBRATE. IF YOU KEEP SPEED STEADY, FOR INSTANCE 17 MPH, IT IS SCARY, AND WILL KEEP SHAKING AS LONG AS CAR IS... Read more
Incident date: May 6, 2026
My car shifts into gears when in drive and I am breaking, it has locked in park, or drive, my car without emergency break has rolled down my driveway while off and in park. My local dealership claims they don’t have parts for it and I’m stuck paying on a car I don’t feel safe in. They sold it to me knowing there was an active prior recall for this. I’m worried I’ll be driving one day and... Read more
Incident date: May 6, 2026
My car shifts into gears when in drive and I am breaking, it has locked in park, or drive, my car without emergency break has rolled down my driveway while off and in park. My local dealership claims they don’t have parts for it and I’m stuck paying on a car I don’t feel safe in. They sold it to me knowing there was an active prior recall for this. I’m worried I’ll be driving one day and... Read more
Incident date: May 6, 2026
My car shifts into gears when in drive and I am breaking, it has locked in park, or drive, my car without emergency break has rolled down my driveway while off and in park. My local dealership claims they don’t have parts for it and I’m stuck paying on a car I don’t feel safe in. They sold it to me knowing there was an active prior recall for this. I’m worried I’ll be driving one day and... Read more
TOYOTA
RAV4 HYBRID
(2022) — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
May 21, 2026
Incident date: Apr 15, 2026
The contact owns a 2022 Toyota RAV4. The contact stated while the contact's wife was driving at an undisclosed speed, the error message indicated that a malfunction in the pre-collision system. The vehicle was taken to the dealer where it was diagnosed with a failed forward recognition camera. The contact was informed that the forward recognition camera needed to be replaced. The vehicle was not r... Read more
Incident date: Jan 1, 2020
2017 Ford F150, 10r80 transmission, hard shifts, clunk or banging down shifts. Currently, 73000vmiles, this is happening since 25000 miles. Ford service center advised found nothing wrong.
Incident date: May 14, 2026
Bought the car 8 months ago from a Kia dealer. It is now pulling the same engine codes, of the infamous recalled Kia engines. After having diagnostics done at a different Kia then I had bought and had oil changed. They told me the engine and turbo was full of metal shavings and the rods were bad. I pad $10,900 for the car $15,000 to fix, they knowingly sold me a totaled car. I’m sure records ref... Read more
Incident date: May 14, 2026
The contact owns a 2021 JEEP Wrangler. The contact stated that while opening the vehicle's rear swing gate, they noticed that the rear windshield defroster grid was completely burnt and melted, with a scorched power wire leading directly to the glass terminal. The contact referenced NHTSA Campaign Number: (24V111000 (VISIBILITY) however, the VIN was not included in the recall repair. The vehicle w... Read more
DODGE
GRAND CARAVAN
(2016) — POWER TRAIN
May 21, 2026
Incident date: May 21, 2026
The contact owns a 2016 Dodge Grand Caravan. The contact stated that on multiple occasions, the vehicle experienced hard shifting while changing gears with no warning lights illuminated. The contact also stated that the vehicle experienced high engine revving and increased RPMs unexpectedly with no warning lights illuminated. Additionally, the contact stated that the vehicle stalled and failed to ... Read more
Incident date: May 17, 2026
my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service... Read more
Incident date: May 17, 2026
my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service... Read more
Incident date: May 17, 2026
my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service... Read more
Incident date: May 21, 2026
The Driver Attention Warning system fails every time I put the car in Cruise Control. I have adjusted my seat and the steering column but no relief. I have removed my hat and sunglasses with no relief. I have my hands at 8 and 4. The DAW IR tracking causes a visual warning in the dashboard and then a horrific cacophony if I try to ignore the warning. Two weeks ago an OTA was downloaded which purpo... Read more
MERCEDES BENZ
C280
(2007) — SEAT BELTS
May 21, 2026
Incident date: May 21, 2026
driver seat belt. seat belt did not lock during crash with airbag deployment. problem has not been confirmed. police observed the belt not locked in either extended or retracted position after collision. burn marks on belt would indicate belt was in use
Crash
Incident date: May 21, 2026
Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.
Incident date: Jul 4, 2023
honda sticky steering began at around 75,000 miles - this safety issue recall should apply to all honda vehicles - safety first !
Incident date: May 19, 2026
The contact stated that while driving the steering wheel became hard to steer. The dealer was contacted but the issue could not be duplicated. the manufacturer was not notified of the failure. The approximate failure mileage 25,012.
TOYOTA
TACOMA
(2017) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
May 21, 2026
Incident date: Oct 1, 2025
The contact owns a 2017 Toyota Tacoma. The contact stated that while driving, the engine revved lightly. Over time the vehicle began to lunge forward, and the revving had become more intense. The RPM increased and revved. While reversing, the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the m... Read more
TOYOTA
TACOMA
(2017) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
May 21, 2026
Incident date: Oct 1, 2025
The contact owns a 2017 Toyota Tacoma. The contact stated that while driving, the engine revved lightly. Over time the vehicle began to lunge forward, and the revving had become more intense. The RPM increased and revved. While reversing, the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the m... Read more
Incident date: Oct 1, 2025
The contact owns a 2017 Toyota Tacoma. The contact stated that while driving, the engine revved lightly. Over time the vehicle began to lunge forward, and the revving had become more intense. The RPM increased and revved. While reversing, the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the m... Read more
Incident date: May 20, 2026
My abs, brake and traction light came on. I ran a code reader which indicated my abs module has failed. I called my local dodge garage and they said this is a known common issue with my year make and model, and while there is a recall for dodge trucks for this, there isn't for the journey. The part is also on backorder. I have looked on many forums and many dodge journey owners also have this issu... Read more
Incident date: Apr 20, 2026
The contact owns a 2022 RAM 1500. The contact stated while driving at an undisclosed speed, the right turn signal was activated; however the right turn signal did not function as intended. The vehicle was taken to the dealer, the vehicle was not inspected. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact was informed th... Read more
Incident date: Mar 14, 2026
We recently bought a used 2025 Subaru forester with 5000 miles on odometer from a dealer. Subsequently we are experiencing respiratory irritation. We question if the car had been in a flood or some other accident that compromised the a/c system. We wonder if the dealer concealed something or has not reported the problem. We suspect black mold may be in the a/c system.
Incident date: Apr 1, 2025
Ghost touch on the radio screen and it’s worst when it’s hot
Incident date: May 11, 2026
My 2022 Ford Bronco experienced recall 25S75 where fuel pump failed while driving on the freeway outside LA near San Bernardino. Recall was communicated in July of 2025 and no fix available. How long has Ford been building cars? There were no warnings or symptoms prior to failure. This was extremely dangerous for car to stall in the middle of the freeway, not to mention it was 98 degrees outside. ... Read more
Incident date: Apr 2, 2025
I was driving on the highway and I got an error of Powertrain Failure , Pre Collision assist, service advance track and hill assist unavailable. I was in the last travel lane and it dropped me down to 25mph making an extremely dangerous situation!! I took the truck to the dealer and they stated they did a software update and it fixed it. About 6 months later the same thing happened. I took it back... Read more
Incident date: Feb 6, 2026
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really... Read more
Incident date: Feb 6, 2026
UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . You can’t even read the temperature either because the screen blacks out or starts glitching really... Read more
Incident date: May 17, 2026
My car has always been a little rough on shifting since around 40k miles when I got it. I never really noticed after awhile and never had any problems. No lights flashing or codes no issues with anything under the hood. The other day my trans light popped on, but nothing was wrong the car was still driving fine. I took it in to get looked at the first shop said no codes were popping up and then I ... Read more
Incident date: Dec 31, 1969
The auto-dimmer function does not work. On high-beam there is no automatic dimming; on low-beam the high beam automatically and randomly flashes on for a couple seconds, then off. In the latter instance, oncoming traffic gets hit with a sudden blinding flash - creating a hazard. My understanding is that this has been a problem for several years even before we bought the vehicle new and the comp... Read more
Incident date: Mar 24, 2026
I am submitting a vehicle safety and certification concern regarding a 2023 Kia Sorento Hybrid that was marketed and offered for sale as a Kia Certified Pre-Owned (CPO) vehicle by Shawnee Mission Kia, 7951 Shawnee Mission Pkwy, Mission, KS 66202. On [XXX], during an in-person inspection of the vehicle prior to purchase, I observed conditions inconsistent with expected Certified Pre-Owned inspecti... Read more
Incident date: Mar 24, 2026
I am submitting a vehicle safety and certification concern regarding a 2023 Kia Sorento Hybrid that was marketed and offered for sale as a Kia Certified Pre-Owned (CPO) vehicle by Shawnee Mission Kia, 7951 Shawnee Mission Pkwy, Mission, KS 66202. On [XXX], during an in-person inspection of the vehicle prior to purchase, I observed conditions inconsistent with expected Certified Pre-Owned inspecti... Read more
Incident date: Jan 15, 2026
My RDX A-Spec experienced premature head gasket failure and suspected turbocharger related issues at low moderate mileage. Vehicle shows coolant loss and overheating/midfire symptons, rough idle. Im concerned this May be related to known Honda/Acura 2.0 turbo engine defects causing unsafe and costly engine damage.