Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Page 104 of 44,303 (2,215,138 complaints)
GMC
SIERRA 1500
(2021) — POWER TRAIN
May 26, 2026
Incident date: Apr 1, 2025
The truck has a studder that comes from the transmission when at highway speeds. the studder can be felt at random intervals (seconds) from all passengers. The studder is also present on starting up a slope or accelerating from a stop at a slow pace. when accelerating slowly the jerk is more prominent. We have taken it to the GM Dealership, they confirmed the issue was present. The dealership... Read more
Incident date: May 22, 2026
TIRE SIZE 235 / 55 R 19. Vehicle is a 2024 IONIQ 5. Issue began at/around 10k miles of use. Sound dampening foam inside of the tires comes loose and bunches up in the tire, creating varying degrees of car shaking and vibration. At its worst, the steering wheel and tires violently shake, especially between 50 - 75 mph. On the highway this causes a very dangerous situation of the driver fighting t... Read more
Incident date: May 22, 2026
TIRE SIZE 235 / 55 R 19. Vehicle is a 2024 IONIQ 5. Issue began at/around 10k miles of use. Sound dampening foam inside of the tires comes loose and bunches up in the tire, creating varying degrees of car shaking and vibration. At its worst, the steering wheel and tires violently shake, especially between 50 - 75 mph. On the highway this causes a very dangerous situation of the driver fighting t... Read more
Incident date: May 22, 2026
TIRE SIZE 235 / 55 R 19. Vehicle is a 2024 IONIQ 5. Issue began at/around 10k miles of use. Sound dampening foam inside of the tires comes loose and bunches up in the tire, creating varying degrees of car shaking and vibration. At its worst, the steering wheel and tires violently shake, especially between 50 - 75 mph. On the highway this causes a very dangerous situation of the driver fighting t... Read more
Incident date: May 22, 2026
The contact owns a 2014 Toyota Camry. The contact stated while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The failure was persistent. The vehicle was taken to AutoZone where it was diagnosed with a failed intake valve and a failed exhaust. The vehicle was then taken to ... Read more
Incident date: May 18, 2026
I found that he ignition key can be removed from my 2017 Kia Sorento while the transmission is not in the Park position. This is a shift interlock failure. Under FMVSS 114, the key must be trapped in the ignition unless the transmission is confirmed in Park. This defect caused the vehicle to roll down my driveway after my wife & daughter exited the car & were unloading groceries. The vehicle was ... Read more
Incident date: Nov 26, 2025
The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. T... Read more
Incident date: Mar 1, 2026
The contact owns a 2021 GMC Yukon. The contact stated that the vehicle had a rough idle. There was an abnormal ticking and rattling sound detected. The vehicle lost oil pressure. The contact located smoke emerging from the vehicle. The engine light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a failure with cylinder five, no compression, and bearing failu... Read more
Incident date: Apr 22, 2026
Vehicle: 2023 Ford Explorer Recall Number 25S49 (NHTSA:25V315) I am filing this complaint regarding a failed recall remedy & my Ford dealership's refusal to re-repair my vehicle. The recall remedy was previously performed at an authorized Ford dealership. The defect has since recurred, my infotainment screen is completely black & non-functional at all times, leaving me with no rear-view camera ... Read more
Incident date: May 26, 2026
Ford has issues a Technical Service Bulletin for a transmission Shudder on the 8 spd automatic transmission. They know there is an issue for this transmission, now they want me to pay $8,000 dollars to have it fixed.
Incident date: May 15, 2025
Steering gear box. UNKNOWN. For some time now I've noticed that my steering has been acting very unusual on a straight away. I would describe it as a sticky feeling. Just checking, have your ever heard of this on Hondas? Could this possibly be a safety issue?
Incident date: May 21, 2026
I am reporting an issue with Supervised FSD regarding school zones in Ohio. In my area, active school zones are indicated by flashing lights. The FSD system successfully recognizes these lights and reduces the vehicle's speed to the legal limit of 20 mph. However, if there is a traffic light within the school zone, the vehicle loses track of the school zone speed limit after stopping or cycling t... Read more
Incident date: May 26, 2026
The vehicles Auto-Start-Stop (ESS) works intermittently. Multiple occasions where the system was turned off and the engine quit and would not restart without putting the vehicle in park. Recently the ESS has gone months without shutoff of the engine. However, occasionally it will shut off the engine. Multiple times the engine has shut off while the vehicle is moving, which was very dangerous. ... Read more
Incident date: May 26, 2026
The vehicles Auto-Start-Stop (ESS) works intermittently. Multiple occasions where the system was turned off and the engine quit and would not restart without putting the vehicle in park. Recently the ESS has gone months without shutoff of the engine. However, occasionally it will shut off the engine. Multiple times the engine has shut off while the vehicle is moving, which was very dangerous. ... Read more
Incident date: May 26, 2026
This morning, around 9 AM, I was stopped on [XXX] in traffic, just south of [XXX] . [XXX] ) Foot on break, waiting for traffic to start moving. Engine suddenly revved to about 4k RPM. Car started to lurch a bit, I had to put increased pressure on the brake to hold it. I wasn’t sure the brake would hold, so I shifted to neutral, engine revved up over 4k. It settled back down and I wa... Read more
Incident date: May 26, 2026
This morning, around 9 AM, I was stopped on [XXX] in traffic, just south of [XXX] . [XXX] ) Foot on break, waiting for traffic to start moving. Engine suddenly revved to about 4k RPM. Car started to lurch a bit, I had to put increased pressure on the brake to hold it. I wasn’t sure the brake would hold, so I shifted to neutral, engine revved up over 4k. It settled back down and I wa... Read more
Incident date: May 26, 2026
This morning, around 9 AM, I was stopped on [XXX] in traffic, just south of [XXX] . [XXX] ) Foot on break, waiting for traffic to start moving. Engine suddenly revved to about 4k RPM. Car started to lurch a bit, I had to put increased pressure on the brake to hold it. I wasn’t sure the brake would hold, so I shifted to neutral, engine revved up over 4k. It settled back down and I wa... Read more
Incident date: May 26, 2026
The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled and failed to accelerate. An “Engine Malfunction – Power Reduced Service Now” warning message was displayed. The contact was able to restart the vehicle. The failure recurred on multiple occasions. The vehicle was taken to multiple independent mechanics. The v... Read more
Incident date: May 26, 2026
Variable Valve Timing (VVT) exhaust Solenoid engine light has been coming on and turning off immediately for a few months, finally found the issue. $665 replacement.
Incident date: May 22, 2026
The contact owns a 2003 Honda Accord. The contact stated while attempting to start the vehicle, the contact noticed an unusual sound and the front passenger's side air bag deployed. In addition, the contact stated that the front windshield cracked. The vehicle was taken to the dealer where it was diagnosed with a failed SRS control unit. The contact was informed that the SRS control unit needed to... Read more
Incident date: Mar 4, 2026
Car battery keeps dying and is inadequately charged resulting in loss of electronics. The problem is a faulty DCM system.
Incident date: Oct 26, 2025
I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at nor... Read more
Incident date: Oct 26, 2025
I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at nor... Read more
Incident date: May 26, 2026
There has been an SSM release by Ford (SSM 51415) acknowledging that 2021-2022 Bronco vehicles flat towed in neutral may experience inconsistent or unintended ABS (anti-lock brake) module activation while being towed. The ABS module exits sleep mode unexpectedly due to road vibration input during towing, which can cause brake drag or lockup while the vehicle is being flat towed behind a motorhome.... Read more
Incident date: Jan 1, 2025
The contact owns a 2022 FORD EXPLORER. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depr... Read more
Incident date: Jan 1, 2025
The contact owns a 2022 FORD EXPLORER. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depr... Read more
Incident date: Jan 1, 2025
The contact owns a 2022 FORD EXPLORER. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depr... Read more
Incident date: May 26, 2026
The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated t... Read more
Incident date: May 25, 2026
While driving, the vehicle experienced an almost total loss of braking capability. The pedal was very hard to press, and when pressing with all my weight, I could slow the vehicle to a stop, but it took a great distance. There was no warning or malfunction indicator until I pulled into a parking lot a few minutes later. At that point, a "Service Brake Assist" message appeared. Had I been in traf... Read more
FORD
EXPEDITION
(2024) — UNKNOWN OR OTHER
May 26, 2026
Incident date: May 26, 2026
No accident, malfunction, warning lights, or safety-related issues occurred. Vehicle is operating normally at this time.
Incident date: May 7, 2026
The contact owns a 2023 Lexus LX 600. The contact stated that the rearview back up camera image displayed a distorted image. Another issue, the vehicle intermittently stalled when at a complete stop and going to accelerate. The vehicle was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 41,000.
Incident date: May 7, 2026
The contact owns a 2023 Lexus LX 600. The contact stated that the rearview back up camera image displayed a distorted image. Another issue, the vehicle intermittently stalled when at a complete stop and going to accelerate. The vehicle was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 41,000.
Incident date: May 26, 2026
The contact owns a 2024 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer... Read more
Incident date: May 26, 2026
The contact owns a 2024 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer... Read more
Incident date: Feb 15, 2025
My thermostat failed in my car, my temp goes out and reads at 0° then my steering assist says it’s reduced. There are many forums online regarding this issue.
Incident date: Feb 15, 2025
My thermostat failed in my car, my temp goes out and reads at 0° then my steering assist says it’s reduced. There are many forums online regarding this issue.
Incident date: May 26, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000(Seat Belts) and 26V034000(Air Bags); however, the parts to do the recalls repairs were not yet available. The dealer was contacted in February 2026 and informed the contact that the parts were ordered for the seat belt recall repair. The contact stated that the parts for both recalls... Read more
Incident date: May 26, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000(Seat Belts) and 26V034000(Air Bags); however, the parts to do the recalls repairs were not yet available. The dealer was contacted in February 2026 and informed the contact that the parts were ordered for the seat belt recall repair. The contact stated that the parts for both recalls... Read more
Incident date: May 20, 2026
1. Most emergency lights come on while the vehicle's brake engages automatically. The brake then pumps up and down on its own if any pressure is applied. Shortly after, the vehicle goes into "limp mode". The vehicle is currently at a Chrysler Dealership service department and available for inspection. 2. This has occurred 8 times since the vehicle was purchased in October 2024. All but one time, ... Read more
Incident date: May 20, 2026
1. Most emergency lights come on while the vehicle's brake engages automatically. The brake then pumps up and down on its own if any pressure is applied. Shortly after, the vehicle goes into "limp mode". The vehicle is currently at a Chrysler Dealership service department and available for inspection. 2. This has occurred 8 times since the vehicle was purchased in October 2024. All but one time, ... Read more
Incident date: May 20, 2026
1. Most emergency lights come on while the vehicle's brake engages automatically. The brake then pumps up and down on its own if any pressure is applied. Shortly after, the vehicle goes into "limp mode". The vehicle is currently at a Chrysler Dealership service department and available for inspection. 2. This has occurred 8 times since the vehicle was purchased in October 2024. All but one time, ... Read more
Incident date: Apr 16, 2026
Failed transmission--April 16, 2026 I was backing out of my garage when I heard a very loud bang noise and it stopped my car instantly. I thought I had hit something but I did not. On may 22, 2026. I stopped at a red light a few cars back but when the light changed the car would not go as it hesitated a few seconds (maybe 15) like it was not going to drive off but it did. On May 23, 2026, I was ... Read more
Incident date: Apr 16, 2026
Failed transmission--April 16, 2026 I was backing out of my garage when I heard a very loud bang noise and it stopped my car instantly. I thought I had hit something but I did not. On may 22, 2026. I stopped at a red light a few cars back but when the light changed the car would not go as it hesitated a few seconds (maybe 15) like it was not going to drive off but it did. On May 23, 2026, I was ... Read more
Incident date: Mar 7, 2023
The contact owns a 2017 Kia Optima. The contact stated that on three of four occasions while driving at approximately 50 MPH, the vehicle began rattling and shaking, and he observed a knocking noise emanating from the engine compartment. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the knock sensor needed to be replaced, and he was advis... Read more
Incident date: May 26, 2026
I have to continually add motor oil to my engine. Every 1,000-1,500 miles I need a quart of oil added. There should be a recall to address this issue.
LAND ROVER
RANGE ROVER SPORT
(2017) — STEERING
May 26, 2026
Incident date: Jun 1, 2025
The contact owns a . The contact received notification of NHTSA Campaign Number: ( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The con... Read more
Incident date: Apr 19, 2026
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired. In addition, the contact stated that when retrieving the vehicle, the contact stated that the paint was scratched down to the frame of the sunroof. The vehicle was at the dealer for more than a m... Read more
Incident date: May 23, 2026
While driving on a rainy day my forward collision warning (FCW) system cam on signifying and impending collision via the "Red Warning Vehicle Crash" in the heads-up display. The car started to automatically break as well. There were no other vehicles in my land or close to me at the time. It was purely heavy rain. This is not the first occurrence of the FCW system engaging automatically. The same... Read more
Incident date: May 23, 2026
I was driving my 2015 prius for years and occasionally the brake, abs and traction light would come on this is a sign of a failing Brake actuator and booster. Toyota and the Ntsb ordered the following warranty enhancement https://static.nhtsa.gov/odi/tsbs/2020/MC-10181800-9999.pdf My Brake Booster had been exhibiting signs of failing for years and I tried to get a toyota dealership to replace ... Read more
Incident date: May 12, 2026
While driving in rush hour traffic, I heard an intermittent vibration/noise that seemed to come and go and became louder when I stopped. As I put my car in park when I got home, I heard a loud clunk and the battery light came on. When I popped the hood, we saw metal shavings flying around. The dealer diagnosed the alternator and provided a quote for replacement. I am concerned the failure could h... Read more