Technical Service Bulletins
Search 172,063 manufacturer communications covering 879 vehicle makes from 1955 to 2025.
Showing 225 bulletins for ALTEC
CSR 525
Oct 15, 2021
160000 STRUCTURE
Altec is notifying our customers with certain aerial devices that Ford has issued a customer satisfaction campaign for certain 2017 through 2020 model year F550 vehicles equipped with a Payload Plus Upgrade Package. Every affected unit is e
SIL 808
Oct 15, 2021
100000 POWER TRAIN
Altec has learned that supplier-provided auger transmission gearboxes for the HD35A derricks built from May 2020 to January 2021 have an oversized square-drive opening for the kelly bar in the output drive sleeve. This results in an imprope
SIL 831
Sep 24, 2021
160000 STRUCTURE
Altec has discovered that certain AT200A aerial devices built from June 2020 to January 2021 could have square inside corners on a mounting frame side plate. The square corners can cause excessive stress levels in the side plate. Over time
PUN 2021C
Sep 15, 2021
350000 EQUIPMENT
Altec has developed a new bracket for the cutterhead for certain MT66-E76 units that increases the cut diameter from 8a?? to 10a?? with the grapple and saw functions. This upgrade is not covered under the Altec Warranty Policy and can be
CSR 521
Aug 31, 2021
200000 WHEELS
Fiat Chrysler Automobiles (FCA) US has decided that a defect that relates to motor vehicle safety exists on certain 2012 through 2020 model year (D2) Ram 3500 pickup, (DD) Ram 3500 cab chassis, and (DP) Ram 4500/5500 cab chassis vehicles.
SIL 822
Aug 25, 2021
350000 EQUIPMENT
Altec has learned that certain AT237 and AT248F aerial devices built from April 2017 through March 2020 might have insufficient slack in the hydraulic hoses at the riser between the lower and upper booms, which could lead to hoses rubbing o
SIL 824
Aug 20, 2021
350000 EQUIPMENT
Altec has discovered that certain ST550/720/750/900 units built from January 2018 to December 2019 could have incorrect, damaged, or loose fasteners attaching the pressure regulator to its support bracket. Any of these conditions could lead
SIL 809
Aug 16, 2021
160000 STRUCTURE
Some customers have reported a crack in the side plate of the mounting frame on some AT200A aerial devices built on Ford F450/F550 chassis from 2011 to 2016 with steel utility bodies. Altec requires that each unit be inspected for cracking
SIL 820
Aug 16, 2021
160000 STRUCTURE
Some customers have reported a crack in the side plate of the mounting frame on some AT200A aerial devices built on Ford F450/F550 chassis from 2011 to 2016 with non-steel utility bodies. Altec requires that each unit be inspected for crack
SIL 819
Aug 13, 2021
020000 SUSPENSION
Certain 2017-2020 Ford F350/F450/F550 chassis with Timbren springs installed near the chassis front coil springs can loosen over time and could eventually become disconnected. Altec requires the Timbren springs to be inspected no later tha
SIL 826
Aug 9, 2021
210000 TRAILER HITCHES
Altec has discovered that certain ST500 and ST600 units built from July 2017 to October 2019 do not have a load rating placard on the outer tubes of the hitch. Overloading the tubes could damage the bumper and/or hitch. Altec requires a pl
SIL 810
Aug 6, 2021
350000 EQUIPMENT
Chafing can occur on hoses at the rear of the turntable on certain LS60 aerial devices built from February 2018 to February 2021. Altec requires the hose routing to be inspected on the affected units no later than the next periodic maintena
SIL 798
Jul 28, 2021
350000 EQUIPMENT
On certain AT37/41/48 M/ME/P/PE/S/SE aerial devices built from June of 2015 to March of 2020 Altec requires the platform leveling bracket assembly to be inspected as described in the Inspection Procedure. If the inspection discovers any mi
PUN 2021B
Jun 30, 2021
110000 ELECTRICAL SYSTEM
The system firmware on the Altec Jobsite Energy Management System (JEMS) S/SE/LE built from 2020 to 2021 is being updated to improve the performance of the telematics system. This update does not affect the operation of the JEMS system. Thi
SIL 806
Jun 28, 2021
350000 EQUIPMENT
Altec has learned that certain Rear-mounted LR7 units built from May 2019 to April 2021 have reports of the platform ribs separating from the platform shell near the bottom of the platform. The separation can be caused by excessive bouncing
SIL 811-818
Jun 15, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Altec has learned that certain AT35/37-G and AT40-G aerial devices built between February 2008 and January 2016 have power wiring for the 12V hydraulic oil reservoir heater which could be insufficient to carry the electrical current require
SIL 804
Jun 7, 2021
350000 EQUIPMENT
Altec has learned that certain AH125 aerials built between 2018 to 2020 have bolted joints on the upper boom hose carrier mountings which can fail and allow the hose carrier to come loose within the boom. This can cause damage to the hose c
SIL 801
May 27, 2021
200000 WHEELS
Altec has learned that the fender rubber on certain units built from July 2020 to October 2020 can become detached from the wheel well fender cutout of the utility body. Altec recommends that all fender rubber be inspected using the inspec
SIL 805
May 24, 2021
350000 EQUIPMENT
Altec has learned that certain TS20-4P units built from 2019 to 2021 have fairlead rollers that do not consistently rotate freely. This operation can cause damage to the ropes. Altec requires that the levelwind fairleads be replaced within
SIL 799
May 12, 2021
042300 SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
A check valve is installed in the control valve for the front bumper winch on certain DC series derricks built from January 2016 through February 2021. Altec has discovered that the check valve has the potential for failure. When the check
SIL 803
May 12, 2021
042300 SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
A part number 035240052 check valve is installed in two locations on Certain DC series derricks built from January 2016 through February 2021. One check valve is installed in the control valve for the front bumper winch and another check va
CSR 513
Apr 28, 2021
110000 ELECTRICAL SYSTEM
Engine Power Source (EPS) has launched a technical bulletin for MVP controllers with potential memory loss. These controllers have a display on Altec DC1317 and DRM12 chippers. Affected units have the potential for the display to go blank d
CSR 514
Apr 26, 2021
180000 VEHICLE SPEED CONTROL
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that certain 2020 RAM Chassis with adaptive cruise control have a condition relating to motor vehicle operation or customer satisfaction.
SIL 793
Apr 20, 2021
250000 ELECTRONIC STABILITY CONTROL
Altec has discovered that certain DM47B and D3000B Series digger derricks built from July 2017 to May 2019 were not properly stability tested according to the Stability Test Form for Combined Digger Derrick and Platform Use contained in the
SIL 795
Apr 9, 2021
160000 STRUCTURE
Some customers have reported cracks occurring in the stationary frame tubes above the chassis frame rails of some HD35A pressure diggers built from 2005 through 2020. Investigation has shown this to be caused by improper orientation of the