TSB: ALTEC AERIAL DEVICE, AT35-G, AT37-G, AT40-G (2008–2016)

Bulletin SIL 811-818 — June 15, 2021

Bulletin Details

Bulletin IDSIL 811-818
ManufacturerALTEC
ModelsAERIAL DEVICE, AT35-G, AT37-G, AT40-G
Model Years2008–2016
Date IssuedJune 15, 2021
Date Added to NHTSAJune 18, 2021
ComponentENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Vehicles Affected38 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Altec has learned that certain AT35/37-G and AT40-G aerial devices built between February 2008 and January 2016 have power wiring for the 12V hydraulic oil reservoir heater which could be insufficient to carry the electrical current require

Affected Vehicles

MakeModelYearComponent
ALTEC AERIAL DEVICE 2016 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AERIAL DEVICE 2016 110000 ELECTRICAL SYSTEM
ALTEC AERIAL DEVICE 2015 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AERIAL DEVICE 2015 110000 ELECTRICAL SYSTEM
ALTEC AT40-G 2014 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT40-G 2014 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2013 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2013 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2013 110000 ELECTRICAL SYSTEM
ALTEC AT37-G 2013 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT40-G 2013 110000 ELECTRICAL SYSTEM
ALTEC AT40-G 2013 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT35-G 2012 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2012 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2012 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2012 110000 ELECTRICAL SYSTEM
ALTEC AT40-G 2012 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT40-G 2012 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2011 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2011 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2011 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2011 110000 ELECTRICAL SYSTEM
ALTEC AT40-G 2011 110000 ELECTRICAL SYSTEM
ALTEC AT40-G 2011 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT35-G 2010 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT35-G 2010 110000 ELECTRICAL SYSTEM
ALTEC AT37-G 2010 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2010 110000 ELECTRICAL SYSTEM
ALTEC AT40-G 2010 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT40-G 2010 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2009 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT35-G 2009 110000 ELECTRICAL SYSTEM
ALTEC AT37-G 2009 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2009 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2008 110000 ELECTRICAL SYSTEM
ALTEC AT35-G 2008 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2008 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
ALTEC AT37-G 2008 110000 ELECTRICAL SYSTEM

Related ALTEC Recalls

CampaignModelYearComponentSummary
AA SERIES AERIAL DEVICE 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AA SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AM SERIES AERIAL DEVICE 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
LR SERIES AERIAL DEVICE 2021 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...
AT SERIES 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Altec Industries, Inc. (Altec) is recalling certain 2022-2025 AT Series, 2021...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALTEC dealer. Bring this bulletin ID (SIL 811-818) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.