TSB: MERCEDES-BENZ AMG GLE43, AMG GLE63, B242, B246, CLA117, CLA250, GLE, GLE 400, GLE292 COUPE, GLE300D, GLE350, GLE350D, GLE400, GLE450, GLE550, GLE550E, GLE63S, M166, SLK172 (2010–2018)

Bulletin LI82 85-P-068378 — July 10, 2018

Bulletin Details

Bulletin IDLI82 85-P-068378
ManufacturerMERCEDES-BENZ
ModelsAMG GLE43, AMG GLE63, B242, B246, CLA117, CLA250, GLE, GLE 400, GLE292 COUPE, GLE300D, GLE350, GLE350D, GLE400, GLE450, GLE550, GLE550E, GLE63S, M166, SLK172
Model Years2010–2018
Date IssuedJuly 10, 2018
Date Added to NHTSADecember 17, 2018
ComponentEQUIPMENT
Vehicles Affected112 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Audio 20: Symbols in the status line in the central display can overlap

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG GLE43 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE43 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLE63 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2018 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE350 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE550E 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE550E 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE63S 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE63S 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLE43 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE43 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLE63 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2017 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE 400 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE 400 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE300D 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE300D 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE350 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE400 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE400 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE450 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE550 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE550 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE550E 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE550E 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE63S 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE63S 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2017 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLE43 2016 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE43 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLE63 2016 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2016 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE292 COUPE 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE292 COUPE 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE300D 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE300D 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE350 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE350D 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE350D 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE400 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE400 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE450 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE550E 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE550E 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLE63S 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE63S 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2016 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2015 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2015 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2015 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2015 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2014 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ M166 2014 350000 EQUIPMENT
MERCEDES-BENZ M166 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2014 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ B242 2013 350000 EQUIPMENT
MERCEDES-BENZ B242 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ B246 2013 350000 EQUIPMENT
MERCEDES-BENZ B246 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA117 2013 350000 EQUIPMENT
MERCEDES-BENZ CLA117 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2013 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ M166 2013 350000 EQUIPMENT
MERCEDES-BENZ M166 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2013 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ B242 2012 350000 EQUIPMENT
MERCEDES-BENZ B242 2012 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ B246 2012 350000 EQUIPMENT
MERCEDES-BENZ B246 2012 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA117 2012 350000 EQUIPMENT
MERCEDES-BENZ CLA117 2012 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA250 2012 350000 EQUIPMENT
MERCEDES-BENZ CLA250 2012 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ M166 2012 350000 EQUIPMENT
MERCEDES-BENZ M166 2012 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2012 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2012 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ B242 2011 350000 EQUIPMENT
MERCEDES-BENZ B242 2011 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ B246 2011 350000 EQUIPMENT
MERCEDES-BENZ B246 2011 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ CLA117 2011 350000 EQUIPMENT
MERCEDES-BENZ CLA117 2011 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ M166 2011 350000 EQUIPMENT
MERCEDES-BENZ M166 2011 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ SLK172 2011 350000 EQUIPMENT
MERCEDES-BENZ SLK172 2011 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ M166 2010 350000 EQUIPMENT
MERCEDES-BENZ M166 2010 353000 EQUIPMENT:ELECTRICAL

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
GLC 300 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
AMG GT43 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
AMG GLC63 S E 4MATIC+ COUPE 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI82 85-P-068378) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.