TSB: MERCEDES-BENZ AMG GLE53, AMG GLE63 S, AMG GLS63, GLE350, GLE350 E, GLE350E, GLE450, GLS450, GLS580, GLS600, MAYBACH GLS600 (2020-2024)

Bulletin LI83.30-P-077763 - April 26, 2024

Bulletin Details

Bulletin IDLI83.30-P-077763
ManufacturerMERCEDES-BENZ
ModelsAMG GLE53, AMG GLE63 S, AMG GLS63, GLE350, GLE350 E, GLE350E, GLE450, GLS450, GLS580, GLS600, MAYBACH GLS600
Model Years2020-2024
Date IssuedApril 26, 2024
Date Added to NHTSAMay 1, 2024
ComponentVISIBILITY
Vehicles Affected39 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Customer concern of Air Conditioning not cooling. Possible refrigerant leak at the evaporator. Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected of Leaking" In the case, please include the foll

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG GLE53 2024 130000 VISIBILITY
MERCEDES-BENZ AMG GLE63 S 2024 130000 VISIBILITY
MERCEDES-BENZ AMG GLS63 2024 130000 VISIBILITY
MERCEDES-BENZ GLE350 2024 130000 VISIBILITY
MERCEDES-BENZ GLS450 2024 130000 VISIBILITY
MERCEDES-BENZ GLS580 2024 130000 VISIBILITY
MERCEDES-BENZ AMG GLE53 2023 130000 VISIBILITY
MERCEDES-BENZ AMG GLE63 S 2023 130000 VISIBILITY
MERCEDES-BENZ AMG GLS63 2023 130000 VISIBILITY
MERCEDES-BENZ GLE350 2023 130000 VISIBILITY
MERCEDES-BENZ GLE450 2023 130000 VISIBILITY
MERCEDES-BENZ GLS450 2023 130000 VISIBILITY
MERCEDES-BENZ GLS580 2023 130000 VISIBILITY
MERCEDES-MAYBACH GLS600 2023 130000 VISIBILITY
MERCEDES-BENZ GLS600 2023 130000 VISIBILITY
MERCEDES-BENZ AMG GLE53 2022 130000 VISIBILITY
MERCEDES-BENZ AMG GLE63 S 2022 130000 VISIBILITY
MERCEDES-BENZ AMG GLS63 2022 130000 VISIBILITY
MERCEDES-BENZ GLE350 2022 130000 VISIBILITY
MERCEDES-BENZ GLE350 E 2022 130000 VISIBILITY
MERCEDES-BENZ GLE450 2022 130000 VISIBILITY
MERCEDES-BENZ GLS450 2022 130000 VISIBILITY
MERCEDES-BENZ GLS580 2022 130000 VISIBILITY
MERCEDES-MAYBACH GLS600 2022 130000 VISIBILITY
MERCEDES-BENZ AMG GLE53 2021 130000 VISIBILITY
MERCEDES-BENZ AMG GLE63 S 2021 130000 VISIBILITY
MERCEDES-BENZ AMG GLS63 2021 130000 VISIBILITY
MERCEDES-BENZ GLE350 2021 130000 VISIBILITY
MERCEDES-BENZ GLE350E 2021 130000 VISIBILITY
MERCEDES-BENZ GLE450 2021 130000 VISIBILITY
MERCEDES-BENZ GLS450 2021 130000 VISIBILITY
MERCEDES-BENZ GLS580 2021 130000 VISIBILITY
MERCEDES-MAYBACH GLS600 2021 130000 VISIBILITY
MERCEDES-BENZ MAYBACH GLS600 2021 130000 VISIBILITY
MERCEDES-BENZ GLE350 2020 130000 VISIBILITY
MERCEDES-BENZ GLE350 E 2020 130000 VISIBILITY
MERCEDES-BENZ GLE450 2020 130000 VISIBILITY
MERCEDES-BENZ GLS450 2020 130000 VISIBILITY
MERCEDES-BENZ GLS580 2020 130000 VISIBILITY

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
GLE 450 4MATIC COUPE 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLE 450 4MATIC 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLE 350 4MATIC 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLC 300 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI83.30-P-077763) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.