TSB: MERCEDES-BENZ AMG C43, AMG C63 S, AMG C63E, AMG EQE, AMG EQS, AMG EQS 53, AMG EQS53, AMG GLC43, AMG GLC63 S, AMG GLC63E S, AMG SL43, AMG SL53E, AMG SL55, AMG SL63, C300, EQE, EQE 350, EQE 350+, EQE 500, EQE350, EQE350+, EQE500, EQS 450, EQS 450+, EQS 580, EQS450, EQS450+, EQS580, GLC300 (2022–2024)

Bulletin LI72.20-P-075232 — September 14, 2022

Bulletin Details

Bulletin IDLI72.20-P-075232
ManufacturerMERCEDES-BENZ
ModelsAMG C43, AMG C63 S, AMG C63E, AMG EQE, AMG EQS, AMG EQS 53, AMG EQS53, AMG GLC43, AMG GLC63 S, AMG GLC63E S, AMG SL43, AMG SL53E, AMG SL55, AMG SL63, C300, EQE, EQE 350, EQE 350+, EQE 500, EQE350, EQE350+, EQE500, EQS 450, EQS 450+, EQS 580, EQS450, EQS450+, EQS580, GLC300
Model Years2022–2024
Date IssuedSeptember 14, 2022
Date Added to NHTSASeptember 1, 2023
ComponentSTRUCTURE
Vehicles Affected152 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Complaint When attempting to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Cause Faulty microswitch signal at trunk lock. In the event of

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG C43 2024 160000 STRUCTURE
MERCEDES-BENZ AMG C43 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG C43 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQE 2024 160000 STRUCTURE
MERCEDES-BENZ AMG EQE 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQE 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQS 2024 160000 STRUCTURE
MERCEDES-BENZ AMG EQS 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQS 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG GLC43 2024 160000 STRUCTURE
MERCEDES-BENZ AMG GLC43 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG GLC43 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG GLC63E S 2024 160000 STRUCTURE
MERCEDES-BENZ AMG GLC63E S 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG GLC63E S 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL43 2024 160000 STRUCTURE
MERCEDES-BENZ AMG SL43 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL43 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL53E 2024 160000 STRUCTURE
MERCEDES-BENZ AMG SL53E 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL53E 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL55 2024 160000 STRUCTURE
MERCEDES-BENZ AMG SL55 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL55 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL63 2024 160000 STRUCTURE
MERCEDES-BENZ AMG SL63 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL63 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ C300 2024 160000 STRUCTURE
MERCEDES-BENZ C300 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ C300 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE 350+ 2024 160000 STRUCTURE
MERCEDES-BENZ EQE 350+ 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE 350+ 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE500 2024 160000 STRUCTURE
MERCEDES-BENZ EQE500 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE500 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ GLC300 2024 160000 STRUCTURE
MERCEDES-BENZ GLC300 2024 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ GLC300 2024 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG C43 2023 160000 STRUCTURE
MERCEDES-BENZ AMG C43 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG C43 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG C63 S 2023 160000 STRUCTURE
MERCEDES-BENZ AMG C63 S 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG C63 S 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG C63E 2023 160000 STRUCTURE
MERCEDES-BENZ AMG C63E 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG C63E 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQE 2023 160000 STRUCTURE
MERCEDES-BENZ AMG EQE 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQE 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQS 2023 160000 STRUCTURE
MERCEDES-BENZ AMG EQS 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQS 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQS 53 2023 160000 STRUCTURE
MERCEDES-BENZ AMG EQS 53 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQS 53 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG GLC43 2023 160000 STRUCTURE
MERCEDES-BENZ AMG GLC43 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG GLC43 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG GLC63 S 2023 160000 STRUCTURE
MERCEDES-BENZ AMG GLC63 S 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG GLC63 S 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL43 2023 160000 STRUCTURE
MERCEDES-BENZ AMG SL43 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL43 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL55 2023 160000 STRUCTURE
MERCEDES-BENZ AMG SL55 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL55 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL63 2023 160000 STRUCTURE
MERCEDES-BENZ AMG SL63 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL63 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ C300 2023 160000 STRUCTURE
MERCEDES-BENZ C300 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ C300 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE 350 2023 160000 STRUCTURE
MERCEDES-BENZ EQE 350 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE 350 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE 350+ 2023 160000 STRUCTURE
MERCEDES-BENZ EQE 350+ 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE 350+ 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE 500 2023 160000 STRUCTURE
MERCEDES-BENZ EQE 500 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE 500 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE350 2023 160000 STRUCTURE
MERCEDES-BENZ EQE350 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE350 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE350+ 2023 160000 STRUCTURE
MERCEDES-BENZ EQE350+ 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE350+ 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQE500 2023 160000 STRUCTURE
MERCEDES-BENZ EQE500 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQE500 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS 450 2023 160000 STRUCTURE
MERCEDES-BENZ EQS 450 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS 450 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS 450+ 2023 160000 STRUCTURE
MERCEDES-BENZ EQS 450+ 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS 450+ 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS 580 2023 160000 STRUCTURE
MERCEDES-BENZ EQS 580 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS 580 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS450 2023 160000 STRUCTURE
MERCEDES-BENZ EQS450 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS450 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS450+ 2023 160000 STRUCTURE
MERCEDES-BENZ EQS450+ 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS450+ 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS580 2023 160000 STRUCTURE
MERCEDES-BENZ EQS580 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS580 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ GLC300 2023 160000 STRUCTURE
MERCEDES-BENZ GLC300 2023 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ GLC300 2023 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG C43 2022 160000 STRUCTURE
MERCEDES-BENZ AMG C43 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG C43 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG C63 S 2022 160000 STRUCTURE
MERCEDES-BENZ AMG C63 S 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG C63 S 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQS 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQS 2022 160000 STRUCTURE
MERCEDES-BENZ AMG EQS 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQS 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG EQS53 2022 160000 STRUCTURE
MERCEDES-BENZ AMG EQS53 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG EQS53 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL43 2022 160000 STRUCTURE
MERCEDES-BENZ AMG SL43 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL43 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL55 2022 160000 STRUCTURE
MERCEDES-BENZ AMG SL55 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL55 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ AMG SL63 2022 160000 STRUCTURE
MERCEDES-BENZ AMG SL63 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ AMG SL63 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ C300 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ C300 2022 160000 STRUCTURE
MERCEDES-BENZ C300 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ C300 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS 450+ 2022 160000 STRUCTURE
MERCEDES-BENZ EQS 450+ 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS 450+ 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS450 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS450 2022 160000 STRUCTURE
MERCEDES-BENZ EQS450 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS450 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS580 2022 170000 LATCHES/LOCKS/LINKAGES
MERCEDES-BENZ EQS580 2022 160000 STRUCTURE
MERCEDES-BENZ EQS580 2022 162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ EQS580 2022 170000 LATCHES/LOCKS/LINKAGES

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
GLC 300 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
AMG GT43 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
AMG GLC63 S E 4MATIC+ COUPE 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI72.20-P-075232) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.