TSB: MERCEDES-BENZ CLS450, E300, E350, E350E, E400, E43 AMG, E450, E550, E63, E63 AMG, E63S (2017–2022)

Bulletin LI2700P073532 — August 25, 2021

Bulletin Details

Bulletin IDLI2700P073532
ManufacturerMERCEDES-BENZ
ModelsCLS450, E300, E350, E350E, E400, E43 AMG, E450, E550, E63, E63 AMG, E63S
Model Years2017–2022
Date IssuedAugust 25, 2021
Date Added to NHTSAJanuary 3, 2022
ComponentPOWER TRAIN
Vehicles Affected21 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

If TRANSMISSION 725.1 9G TRONIC FACELIFT exhibits any "shift quality" concerns, vared diagnosis procedures are available to you for selected vehicle model series with STAR3 architecture,

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ E450 2022 100000 POWER TRAIN
MERCEDES-BENZ E350 2021 100000 POWER TRAIN
MERCEDES-BENZ E350E 2021 100000 POWER TRAIN
MERCEDES-BENZ E450 2021 100000 POWER TRAIN
MERCEDES-BENZ CLS450 2020 100000 POWER TRAIN
MERCEDES-BENZ E350 2020 100000 POWER TRAIN
MERCEDES-BENZ E450 2020 100000 POWER TRAIN
MERCEDES-BENZ E63 AMG 2020 100000 POWER TRAIN
MERCEDES-BENZ CLS450 2019 100000 POWER TRAIN
MERCEDES-BENZ E300 2019 100000 POWER TRAIN
MERCEDES-BENZ E450 2019 100000 POWER TRAIN
MERCEDES-BENZ E63 2019 100000 POWER TRAIN
MERCEDES-BENZ E63S 2019 100000 POWER TRAIN
MERCEDES-BENZ E300 2018 100000 POWER TRAIN
MERCEDES-BENZ E400 2018 100000 POWER TRAIN
MERCEDES-BENZ E43 AMG 2018 100000 POWER TRAIN
MERCEDES-BENZ E63S 2018 100000 POWER TRAIN
MERCEDES-BENZ E300 2017 100000 POWER TRAIN
MERCEDES-BENZ E350 2017 100000 POWER TRAIN
MERCEDES-BENZ E400 2017 100000 POWER TRAIN
MERCEDES-BENZ E550 2017 100000 POWER TRAIN

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
GLC 300 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
AMG GT43 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
AMG GLC63 S E 4MATIC+ COUPE 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...
E 450 4MATIC 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI2700P073532) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.