TSB: MERCEDES-BENZ S580 (2021–2024)

Bulletin LI07.10-P-077327 — January 26, 2024

Bulletin Details

Bulletin IDLI07.10-P-077327
ManufacturerMERCEDES-BENZ
ModelsS580
Model Years2021–2024
Date IssuedJanuary 26, 2024
Date Added to NHTSAFebruary 1, 2024
ComponentPOWER TRAIN
Vehicles Affected7 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Customer states that the vehicle's engine will turn off when coming to a stop in ECO Stop/Start mode, and will not restart. Software version Update software to latest version. This will include software numbers: 1769022203 176902390

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ S580 2024 100000 POWER TRAIN
MERCEDES-MAYBACH S580 2023 100000 POWER TRAIN
MERCEDES-BENZ S580 2023 100000 POWER TRAIN
MERCEDES-BENZ S580 2022 100000 POWER TRAIN
MERCEDES-MAYBACH S580 2022 100000 POWER TRAIN
MERCEDES-BENZ S580 2021 100000 POWER TRAIN
MERCEDES-MAYBACH S580 2021 100000 POWER TRAIN

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CampaignModelYearComponentSummary
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E 450 4MATIC 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI07.10-P-077327) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.